Pros: "Not satisfied"
Cons: "Need improvements"
Cons: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"
Pros: "Same as earlier flight"
Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Pros: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Cons: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."
Pros: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Cons: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Cons: "The online check in system was down so we all had to line up to check in."
Pros: "Crew were helpful and not interefering in long flight"
Cons: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."
Pros: "the flight was comfortable"
Cons: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Pros: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Cons: "Food was disappointing. No western option despite it being a London bound flight."
Pros: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Cons: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Pros: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Cons: "The Oryx system lackedmin recent movies ....that's the only complaint"
Pros: "The was very hospitalty"
Cons: "Every thing was amazing"
Pros: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Cons: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Pros: "Love it. Newer airplane; state of the art high-tech."
Pros: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Cons: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."
Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"
Pros: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Cons: "Could have a bit more choice of movies but wasn't bad"
Pros: "I can understand what kind of flight it was because it was a small plane"
Cons: "Bad smells and an old plane i hope you will change the plane to another better one"
Pros: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Cons: "Read on the left."
Cons: "Food choices could be better."
Pros: "Seat and space"
Cons: "Food was pathetic."
Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Pros: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Cons: "Boarding a bit haphazard"
Cons: "Steep decline in food quality"
Cons: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Pros: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Cons: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."
Pros: "it makes my trip wonderful. Thanks quatar airlines and kayak"
Pros: "The flight was short but the plane was well maintained and the crew was accommodating."
Cons: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Cons: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"
Pros: "The crew were excellent"
Cons: "The plane was too small and lots of turbulence"
Pros: "the comfort of the flight was very good."
Cons: "there could have been a little bit bigger portion of food."
Pros: "Excellent aiways"
Cons: "Only 1 meal on a six hr flight was stingy. - not even snacks. Unfriendly staff. No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Pros: "I like it."
Cons: "No problem"
Cons: "Chairs very stiff, tight smpace"
Pros: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"
Cons: "Rudeness of check in staff Disorganized, slow and chaotic screening process for transfer passengers (only two machines for thousands hundred passenger) Near- or semi-illiterate ground staff"
Pros: "Leaving Doha was excellent"
Cons: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."
Pros: "I think in plain should serve international food not only Indian spicy one. may some do not like spicy"
Pros: "Good service level Food was nice"
Cons: "check in staff at Alexandria airport were not fully knowledgeable about visa verification procedure."
Pros: "Flight departed/arrived on schedule, crew were accommodating and food/bevs were appropriate for the time of day/flight duration."
To know the rules of the Covid test better
Cons: "That if passengers with a original departure of erbil will be blocked for their final log that kayak or royal jordanian dont advertise the flight"
Cons: "Rude staffs at the check in"
Pros: "The crew was great. Easy checking in. Comfortable ride."
Cons: "Food selection."
Pros: "Boarding process was very fast and crew were highly helpful"
Cons: "No entertainment in the flight No screen !!!!"
Pros: "Crew was excellent and so was the comfortable seating."
Cons: "The audio selection was extremely unique, well strange to say the least."
Pros: "Always fly Emirates they never failed in any type of situation."
Cons: "Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed"
Pros: "The check in and the crew"
Cons: "Being in schedule"
Pros: "The crew was amazing, clean airplane, great food and service and options, clean bathrooms."
Pros: "Crew was great. Seat was comfortable."
Cons: "Drinks and food"
Pros: "The aircraft is new and the crew are nice"
Cons: "More food and more toilets"
Pros: "Every things well"
Pros: "Everything was great."
Pros: "All staff I have met were Professional employees ."
Cons: "Nothing at all."
Pros: "The boarding process was smooth and we were updated accordingly."
Cons: "Nothing that I can think of."
Cons: "They need to revamp business. It’s disgusting and is no longer worth the money."
Cons: "Flight was delayed 3 hours. They could improve on that"
Cons: "They won’t reimburse us for our flight that they canceled.. HORRIBLE and will never fly with them again."
Cons: "Seats Crew"
Pros: "Service and food"
Cons: "Old plane"
Pros: "too short to judge, but arrived before schedule."
Cons: "Too short to judge"
Pros: "Crew exceptionally nice"
Cons: "Tedious security before boarding. Cleanliness could be better."
Pros: "Boarding was no frills and quick, service onboard the plane was an orange juice, however, it’s a 45 min flight and didn’t expect much else. No entertainment onboard."
Cons: "This grievance has to do with AMM airport. If you have a connecting flight, you will have to clear customs with your hand luggage and go to departures, you will have to go through security checks again and passport control, our connecting flight was 35 mins from arrival and we had to run to make it."
Pros: "Boarding, flight attendants"
Cons: "Food, cleanliness"
Cons: "Bad service bad attitude"
Pros: "I like the fact that I was a direct flight. Plus the flight attendants were very nice."
Cons: "What I don't like about it it was a long. Of time between they serve dinner and then there take of raptis when I was clearly going to be afternoon and you're landing at 3:45 in the afternoon there was nobody coming by with any type of snacks or drink offers in that time zone"
Pros: "Food ,service, clean"
Pros: "The best airline I ever used! New planes and very friendly workers!"
Cons: "Every terminal seemed normal except for the one that has flight to NY. Although we already went through This terminal we were baggage check/metal detectors, then everyone questioned about why we traveled, bag was hand checked, and we got two body pat downs one after another. Felt really unnecessary. Worst part this terminal is in a glass box so if you leave to use the restroom or get coffee, you gotta go through the process again. A real headache. Movie selection on flight is limited and the seating needs more leg room. I think this airline has the least amount of leg room."
Cons: "Worse Flight ever seen . they charge me $210 for my handbag when I'm stop in Jordan Air port for connection to fly to US right before the airplane door . they told me if I don't pay they will cancel my ticket ."
Pros: "It was a short and efficient flight."
Pros: "Good flight"
Cons: "Normal flight no entertainment"
Pros: "It’s a 25 minute flight. It’s all good. :)"
Cons: "My daughter and I asked to move to have more room on the flt to change to a different row the flt was not full at all. The crew said they needed the last 2 rows for themselves which I understood until they pulled out all their bedding and lyed down to sleep each taking a full row. I have never seen this befor on my extensive travels. We were only offered fluids to drink 2 times with meals on a 12 hour flt from Jordan to Chicago. I thought this was poor service and not health for the passengers. My meal was the same both times with small amounts and poor quality. I noted it was much better on the way over along with the service. I assisted with a medical emergency on the flt being a emergency room nurse and I did feel the staff was great full I was able to help. I am sorry to say I will choose air France in the future."
Cons: "No transit support in delayed flight."
Pros: "Overall service was smooth and simple."
Cons: "I couldn't turn off the personal TV, which made it hard to sleep."
Cons: "Flight very late 4h it's to much"
Pros: "Had 4 flights with Royal Jordanian (tlv-amman, amman-bkk and back). All were excellent. I recommend highly this company"
Pros: "Modern air craft"
Cons: "Poor service Terrible food"
Pros: "The plane and the service the kosher food I ordered was freezing when I got it. The web check in is impossible"
Cons: "The plane and the service the kosher food I ordered was freezing when I got it. The web check in is impossible"
Pros: "really loved how happy and positive the flight attendants were"
Cons: "didnt like waiting for toilets"
Pros: "The flight attendants were very helpful and professional. They assisted with boarding, serving meals and drinks in an efficient and courteous manner. Also, the entertainment system was excellent! New academy award winning movies and a great assortment of other movies available."
Pros: "Everything was ok, just I dont see my miles in my account and just of that I chose to fly with this airline."
Pros: "Very pleasant crew. Nice to have a meal on a short flight."
Pros: "Crew attitude, accurate time schedule"
Cons: "Food, although a short flight (1:50 h:m) snack was served, a dry very cold sandwich, a piece of chocolate cake and red mix juice !! I am diabetic and cannot drink a juice full of sugar, a chocolate cake. There was a screen in front of me, it was locked so I cannot choose anything, the played a "Bloopers" program, I couldn't even turn it off."
Pros: "Legroom was good. Aircraft was nice. The crew was very helpful"
Pros: "The economy seat comfortable."
Pros: "Nice and friendly flight attendants , great food and service"
Cons: "Nothing to say"
Cons: "Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel."
Pros: "Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers"
Cons: "No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy"
Pros: "Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation."
Cons: "Customer care & poor management"
Pros: "The crew was nice"
Cons: "Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours."
Cons: "I was injured and unable to fly. I spent over an hour on hold trying to adjust my flight and never spoke to a rep. I emailed customer service in the US and at the airline’s point of origin. Yeh up have still not responded. Poor poor form."
Cons: "Not really"
Cons: "Lots of delays. Transiting via Kuwait was a mess and uncomfortable. I had also paid extra for my seat and they changed it without any explanation. I went for on 11J front of economy to four rows down in a center seat. Again no explanation."
Pros: "The capin crew,, the chairs was comfortable,,"
Pros: "I like to keep the flight on time not always delay and to scdule more flights not only 2 flights either in going to Kuwait and from Kuwait to Doha"
Cons: "I do not like flights always delay"
Pros: "Everything was excellent but Dhaka airport service worst.."
Pros: "Comfortable long aircraft."
Pros: "Entertainment available as soon as you were seated and until you got up to leave. You did not have to wait to get to 10,000 feet and it did not stop prior to landing. Choice of meals on the flight was great. Seats were comfortable."
Cons: "Every flight late and air port crew so rude"
Pros: "food onboard good."
Cons: "Flight attendants very RUDE! no patience dealing with passengers shouting at passengers do not help"
Cons: "Seats aren't comfortable"
Cons: "Special food request was not delivered Jain veg meal"
Pros: "Very little"
Cons: "Almost everything"
Pros: "Vey comfortable seats, great entertainment system, great in flight crew."
Cons: "While boarding the plane, the lack of knowledge of the person checking the boarding passes and pulling us aside to wait while he checks on our ability to fly into the country after its been checked from the primary departure location. Expecting the crew to be knowledgeable of who can and can't travel to a place and visa requirements would be expected to be a minimum."
Pros: "That they finally have new planes"
Cons: "They are always LATE!!!!!!!!!!! The crew is rude as hell and the food is disgusting, how can you serve a cold hard sandwich like a rock to your customers! Don’t just upgrade your flights and leave your service downgraded."
Pros: "Entertainment better than some other airlines. The airline behaved well to accommodate Hotel need in Kuwait because of the flight arriving late."
Cons: "Need to improve the communication setup if the flight is late for whatever reason. The hostess staff should be more courteous."
Pros: "Good leg room and flight was good."
Cons: "FLIGHT crew seemed not so welcoming and irritated."
Cons: "Departing and arriving flight both late!!! Two hours late"
Cons: "Someone took my bag at Munch airport."
Pros: "New flight and spacious leg room"
Pros: "Very poorly organized airline From checkin - boarding to flight"
Cons: "Boarded like cattle Food was horrible Will neve every fly business again on this. Business class lounge as pathetic."
Pros: "the service over phone and food in flight were great"
Cons: "their website was down so could never confirm our ticket online. The phone service however was good. due to IT system failure the check in at airport took long time resulting in crazy queue at the JFK airport. Also the flight departed 90 min late"
Cons: "In businees class they served the welcome drink on a used glass which had a clear lip mark of someone on it. When pointed out, the crew apologized and said that could be from one of the cleaning staff.. but was the duty of the crew to inspect it before serving to the passengers.. no need to say more !"
Cons: "1. Had ordered Hindu Vegetarian meal at the time of reservation. Didn't have this meal onboard. 2. Passengers were senior citizens. The connecting flights at Kuwait did not have gate access, but instead had to use stairs to get off and on to the plane."
Pros: "All luggage arrived."
Cons: "1-Boarding pass for the 2flights were made in Doha, we were promised front seats as we have an infant, but were seated in normal seats on the kw-Cai leg. 2- I had to pay for accommodation at the hotel during transit, and for every meal. 3- They kept us waiting for 2 hours to move us to the hotel after Doha-Kuwait leg."
Cons: "The boarding process is a complete mess, and no one would serve us."
Cons: "We waited over an hour and a half in the airplane before take off and no one would give us any information as to why."
Pros: "Good service and plenty of room. The flight was good."
Cons: "It took over 45 minutes to get a boarding pass. The ticketing system and process was terrible."
Pros: "Wide leg room, big screen"
Pros: "Tiely departure and arrival, staff friendly"
Cons: "Food selection problematic, skweeking footrest at all seats, very noisy, need greasing, entertainment selection very limited"
Cons: "Old planes. No entertainment working in flight from JFK to Kuwait and to other cities. Airport does not have enough crew to help. Crew does not speak and doesn't understand English. Folks at the boarding time on the gate and at security treat you as if you were prisoners or criminals. Even flight crew was ignoring all requests."
Pros: "Flight late on all 3 sectors"
Cons: "Didn't announce early enough that flight from DEL to Kuwait city was delayed though the airlines already knew. Food was very average"
Cons: "No entertainment. boarding was shabbily planned. not good for people with disability, children strollers"
Pros: "The flight arrived in advance of time"
Cons: "Poor quality of food - The choice of Menu was bad(especially on flight from Kuwait to NYC). Also the food was dry. (Imagine eating dry rice and dal) Entertainment was not working - the TV was not working. It was a big factor for me and my family especially on such long flights."
Cons: "The flight was delayed over three hours and i missed the connecting flight to Chennai and stayed at Kuwait airport hotel one day and lost a day in my vacation"
Pros: "Everything was good"
Pros: "Nothing Specific"
Cons: "I Choose this flight despite the high fare to have direct Flight from Kuwait to JFK, but in last few days of travel they changed the flight with a stop in Shannon. And services in the Flight was also not so good. Better not choose this airline. Which has inconsistent Schedule and also the changes in Flight timing and Stops are not updated in the ticket that I downloaded directly from KU airways, which is major flaw."
Flight was cancelled. Kayak agents were not helpful at all to rebook flights. Worst experience in customer service. Kayak did not even informed me about the flight cancellation. I only came to know after reaching the airport. Horrible experience
Pros: "Good food and efficient service"
Cons: "Noisy plane made the entertainment system less audible"
Pros: "Crew was efficient."
Cons: "Neither of the screens worked"
Pros: "It flew and landed fine"
Cons: "Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean."
Cons: "Seat was very nice for me this time"
Pros: "Nice crew"
Cons: "The waiting time in the cold area just in front of the door of the plane."
Pros: "The board ling was smooth"
Cons: "The crew where stressed I guess, no smilling no proper communication, we stayed in the plane for more than 20 mins just to open the doors after complete stop because there was a delay on bringing the stairs The food was extremely cold , and the aircraft was so cold and they didn’t offer blankets or even headphones"
Pros: "Crew was great!"
Cons: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
Cons: "I'm only 5'4" and felt like a stuffed sausage in those seats. I've never experienced such little leg room and I don't know how taller people even sit in those seats. 90% of the screens were not working at all and were burning hot to touch. Also, what's up with the spray they use along as they walk along the overhead storage bins (insecticide?). We all had to cover our nose/mouths as they walked by. Will completely avoid FlyDubai for any future flights."
Pros: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
Cons: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
Cons: "To Give water to the passengers, Make entertainment free of charge."
Cons: "Was bad experience from Khi to dxb It was waste fly dubai will never fly with them was too much humid my family vomit too much wait time"
Cons: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Pros: "Ground staff and cabin crew."
Cons: "Flight was over 3 hours late. No reasons provided"
Pros: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Pros: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Cons: "Late flight!"
Pros: "was good"
Cons: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"
Pros: "Seats with extra leg room were good"
Cons: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
Pros: "Perfect crew"
Cons: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Pros: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
Pros: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"
Pros: "I had to stay forceibali at Dubai overnight they did not give my boarding pass earlier."
Cons: "Also flight attendant did not serve water or snack in time we had to call attendant many times."
Pros: "The pilot was great :) I thought he was funny. The hostesses were also quite friendly"
Cons: "The food was plain. The flight was also delayed by an hour without any communication."
Cons: "Plane delay due to technical problem. Plane brand new, A/C system problem, apparently never got completely fixed, since cruised at 25K ft only. Food was potatoes + potatoes instead of chicken+beef preordered online."
Cons: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
Cons: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
Cons: "I didnt arrive to manila yet my flight canceled today two time im still in dubai this is not acceptble poorr flight"
Pros: "The time when we reach Baku good time to check in hotel"
Cons: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
Cons: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Pros: "relatively clean"
Cons: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Cons: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
Cons: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Cons: "This is not exactly a low cost airline because FlyDubai charges egular prices for BEG-DXB flights, therfore, passagers should be offered a complimentary drink and food on a 5 hours flight for the price we paid."
Pros: "No entertainment or beverages served."
Cons: "It took too long to board"
Cons: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Pros: "Seats are comfortable."
Cons: "My in-seat entertainment did not work."
Pros: "The seats are very bad. There was a problem between the navigator and the passenger because of the seats"
Pros: "On offers their rates are good."
Cons: "As family we tend to buy luggage based on need with Credit card. They seem to block online checkin always for credit card payment. So even if you go 3 hours before flight the family cant get seats together. Than you go through drama of convincing people in flight to adjust."
Pros: "Not much actually, apart from being able to get home."
Cons: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Pros: "Controls were not responsive on the screen and often had to press a few times to get to a selection of a movie, etc especially on the flight fr USto Dubai"
Pros: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
Cons: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
Pros: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."
Pros: "Comfort, professionalism, food"
Cons: "While passengers were clearly notified about new lap top/ tablet ban, many passengers appeared to disregard and still showed up with these items as carry on in Dubai? All the boxing and shrink wrapping apparently caused a 1.5 hour boarding delay, which isn"t fair to those who follow instructions. Even the pilot blamed American government? Why can"t people listen.? This rule was well publicized in media."
Pros: "Cheap flight"
Cons: "Very uncomfortable"
Cons: "Over three hours delay with no information"
Pros: "really can not think of one good thing that i liked, i really don't!"
Cons: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Pros: "because of the low class airline I miss my connection to dallas with emirates airline ."
Cons: "Did not like any"