Pros: "Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)"
Pros: "Good movie selection, good meals and great crew"
Cons: "Next time I will book early to get the business class"
Pros: "Cathay pacific is very professional. 100 times better than American Airlines in general"
Pros: "The crew was understanding of our situation. We had a layover in Hong Kong and they moved us to the front in hopes that we will get out quicker to make the next flight."
Cons: "It wasn’t the airline fault that we were delayed nothing else could have been done"
Pros: "They serve Baileys. I had a treble and then slept for 8 hours."
Cons: "I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food"
Cons: "Flight was delayed for 4 hrs, the additional delays st the arrival airport."
Pros: "The crew was hard working, food was ok"
Cons: "Line up for boarding as well as storaging of our carry-on could have been managed better"
Pros: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Cons: "My earphones was broken, a little bed for me. Entertainment without sport news."
Pros: "Flight was great."
Cons: "It’s nice to lay down, but it’s not completely comfortable. Difficult to get a restful sleep this time."
Pros: "Upgraded seats"
Cons: "Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
Pros: "Timing and Food"
Cons: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
Pros: "The crew was good but the seats werenot comfortable. Almost all passengers were coming from Al-Haj. They were so sick and coughing vigourously all the time."
Cons: "When we book the flight we should be informed that it is mainly for Al-Haj people. At Cairo airport they should check them to know the reason for this cough and people who were not in Haj can be seated in a separate section in the plane to avoid infection."
Pros: "The individual screens had options of tv and movies which was good"
Cons: "The food could have improved and the crew could try to be a bit nicer when asked for stuff like blankets."
Cons: "Take of was 1:30 minutes delayed. Entertainment was so bad and boring. Crew were super rude."
Cons: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."
Pros: "NA"
Cons: "The crew was horrible I will never take Egypt sort again. Flight attended spilled hot tea on me and didn’t even apologize, I acknowledge it was both our fault but at least he could of provided a napki g so I could dry off. Horrible I will never recommend this airline"
Pros: "We were traveling with a person in a wheelchair. The crew and staff were fantastic. Lots of help that made the experience great!"
Cons: "The seats could be roomier."
Pros: "Enough room to sit comfortably in."
Cons: "Bathrooms were so dirty by the end of the trip. The toothpaste they gave us was so dried out, you couldn’t even break the seal on it. The ear plugs they gave out were useless. The entertainment had no movies or TV shows I liked. There was a guy next to me who overflowed his seat over into mine."
Pros: "The crew was friendly and the seat with comfortable"
Cons: "The crew run the safety video after take off it’s should be before take off .."
Pros: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"
It was operated by Oman Air . So old airplane so dirty and so hot till we were flown We paid a full price for this flight but it’s not acceptable The plane was parked in cargo parking it was very far from the airport
Cons: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"
Pros: "The crew was amazing, clean airplane, great food and service and options, clean bathrooms."
Cons: "Nothing"
Cons: "Boarding was vary slow and not on time. We lost one bag."
Cons: "They must have minimum 2 main meals and the third sandwich. They must have drinks between the meals. They must tell the passengers what next when there is a problem."
Pros: "The flight was great. The crew was wonderful as we were traveling with a wheelchair. I will definitely fly Royal Jordanian again."
Cons: "Didn't think of something because the flight was awesome."
Pros: "This is the first trip on the Egyptian airline and the last trip and the reason delay."
Pros: "Crew was helpful"
Cons: "Flight delayed over 1 hour, plane change so my paid seat was no more, screen does not work"
Pros: "nothing. there is no responsibility from voyama towards clients services"
Cons: "every thing"
premium economy was comfortable. Service was nice and crew were pleasant. However, mid flight the bathroom was not clean. It would be nice if people learned to clean up after themselves.
It was one of our best flight experiences. The crew was fantastic, the service was top notch with a genuine smile on everyone’s face. Would highly recommend British Airways.
Cons: "It would be nice if at least snacks and a cup of water were provided."
Cons: "We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered."
Pros: "The crew were all nice."
Cons: "Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly."
Cons: "The food was okay. The sandwich towards the end of the flight was not very good at all."
Pros: "On time"
Cons: "Cleanliness Pockets in seat all in disarray with crumpled dirty pamphlets and magazines. Felt unsanitary"
Pros: "Food was ok. That was it."
Cons: "Old aircraft. No leg room. No air con above the seat. Very stingy with drinks. Never again with BA"
Cons: "Flight was diverted for 4 hours due to thunderstorm in Toronto"
Pros: "The flight was delayed prior to leaving the gate, while lined up to take off and during the flight. All delays were promptly explained by members of the flight deck. The cabin crew were outstanding nothing seemed to be too much of a inconvenience to them."
Food and beverage service have rooms for improvement .there were no entertainment facilities available
Pros: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Cons: "The crew could be more friendly , more personal"
Pros: "It is good airline"
Cons: "The flight was very late, the airline did nothing for the time we were waiting"
Cons: "My seat (8d) would not recline and the hand rest would not go up."
Cons: "Boarding process very delayed and we tired in this journey"
Pros: "I found the crews and their services good. Food served was tasty and healthy."
Cons: "The seat layout wasnt good. In a Boeing 777-300ER generaly the seat layout is 3-3-3 in a row, where as in etihad aircraft it was 3-4-3 in the economy. Th seat was very congested for a long haul flight."
Pros: "The crew"
Cons: "Having to wait 5-6 hours due to missed flight back to NY"
Pros: "Nothing! Except the fare was low."
Cons: "This time The experience was super horrible! Took almost 1hr 30 mins to get boarding pass. I had 2 suit case one was 24.5 kg and other one was 25 kg, they wanted me to pay $132 for each bag or take out stuff to make it 23kg. Never met someone that horrible who doesn’t want to let it go. I requested the wheelchair and they dont wana give it to me, I had no choice but to call their supervisor and eventually got wheelchair only from jfk to abu dhabi. Worse experience."
Pros: "Overall very good The flight attendants were exceptionally professional. It went way beyond taken care of customers."
Cons: "Other customers on the flight were extremely rude, spread the dirty things all over the airplane! Need moreupdated movie selections."
Pros: "The aircraft , the cleanliness and the hospitable staff"
Cons: "The food was not as per the standard, the ticket said lunch but we got refreshments . The boarding took lots of time as they have forced us to remove a 1 kg excess to the 23kg allowed . Staff should make sure that people are sitting on their designated seats, rather than just guiding them to their seats. At least 4 were sitting not on their seats in row 15 and 16, these are what I saw"