Daily cleaning, installation of cabin HEPA filters on flights from the Dominican Republic to Virginia
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Scores according to KAYAK customer reviews
Pros: "Fast check out at Kennedy’s immigration. JetBlue’s traditional friendly approach to flying."
Cons: "AILA continues to be a mess. I don’t blame JetBlue. DR is a hard place for business"
Cons: "Didn’t board back to front, I know the flights are packed, but it’s still faster and safer. Flight was delayed because of a bag count? How long can it take to empty it and re-pack it?"
Pros: "Jetblue is just amazing, lots of smiles, tv, free fast WiFi , free snacks and drinks !"
Cons: "More flights out of RIC."
Cons: "comunication with the custumer"
Pros: "I get even more space"
Pros: "Nice flight"
Cons: "The check in process in DR"
Pros: "The crow"
Cons: "The food"
Pros: "Spacious seats. Friendly crew."
Cons: "A lot of announcements on PA. Made it difficult to rest/sleep"
Pros: "On time service, decent plane with good crew"
Cons: "Satisfactory flight"
Pros: "El vuelo fue muy bueno"
Cons: "Para ser perfecto, faltan USB port en los asientos"
Pros: "Fast check-in, early take off"
Cons: "Great flight"
Pros: "Pleasant crew"
Pros: "Everyone was friendly and kind. The flight was on-time."
Cons: "Nothing to complain about."
Cons: "First i did check in snd told everybody that st that time 3 hours before flight they can't check the Luggage so de has to wait 20 minutes more and do the line again y just to check in the Luggage having already the boarding pass,then they change the gate 2 times and nobody knew where to go and no representive or notification there for half hour y before boarding time."
Cons: "No explanation given for delay."
Cons: "No food, only snack"
Pros: "Our seats right upfront with the extra legroom!"
Pros: "Friendly staff"
Cons: "The chair was broken and keep going back"
Pros: "On time"
Cons: "Luggage handling"
Cons: "A lote of wait."
Pros: "The airplane wasn’t turn on the right way and turn off more three time..... everyone was in panic. Also when the airplane arrived the door was stock really bad......"
Cons: "I going to call jetblue for follow those problems.......... I going to talk with all my friend about this bad expericience and recommend everyone dont travel with Jetblue anymore...contact me to my email Santanalore.email@example.com"
Cons: "Had to pick up gate-checked bag at carousel. But it arrived quickly."
Cons: "Agent in Dominican rep counter not very professional"
Cons: "We were delayed for over two hours."
Pros: "Amazed with the attentiveness and comfort on the plane. The snacks were great had a few options that other airlines dont."
Cons: "Nothing! Completely satisfied with my flight."
Pros: "Everything was great!! Excellent job pilots"
Pros: "JetBlue has the best snack options."
Pros: "The professionalism of the crew while still having a good time and making it a great experience. Am a frequent flier and this is an airline I hope to travel on again very soon!"
Pros: "Attention, no lines, fast boarding"
Cons: "I didn’t eat, I slept all the flight, that’s the Reason I didn’t make any commet regarding the food"
Pros: "That I got home"
Cons: "It was bumpy and my mom is a very nervous person"
Pros: "The crew. The comfort."
Cons: "Almost 2 hours delay."
Pros: "more leg room, real snacks"
Cons: "horrible sound quality on the in flight movies/TV"
Cons: "The flight attendants were very rude and didn’t like their attitude"
Pros: "Almost everything"
Cons: "No priority boarding for credit card holders"
Pros: "Was able to have one carry on plus a personal item."
Cons: "Unfortunately, the food selection was poor, as in a drink and a bag of chips. I just flew through Delta and it was a big difference in service. JetBlue used to have high standards and now I'm seeing more delayed flights, lengthy security screenings, higher airfares, and just overall poor customer service. The chairs don't have outlets to charge your devices, and controls are embedded on arm rests so its uncomfortable. I also tried connecting to the Wifi and it didn't work. Flying used to be fun, but now it's a drag, pun intended."
Cons: "1/2 hr late"
Pros: "Departure on time"
Pros: "He was very clear with instructions and information, especially about expected turbulence and landing times. The crew was overall friendly."
Cons: "Reason for delay was never given. Boarding was an enexplicable 15 min. wait in a line that didn't move. The movie selection was poor."
Pros: "I just really appreciate the staff ,the attitudes are wonderful always there ready to help you. And the airplanes are very comfortable and roomy. And it seems like my flights are always on time or early."
Pros: "Professional, friendly, always on-time or earl, nothing lost ever.. Smooth flight. Always the BEST!"
Cons: "Better maneger in counter of Dom Rep at that time Morning saturday 19 august 2017"
Pros: "Once in the plane everything was fine."
Cons: "Plane was delayed by 2 hrs.going , and returning from destination. JetBlue is not reliable. It is happening more often. On top of that they charge more when you need to check in a luggage. For the price, Delta is so much better, and you do not have to pay for check in luggage. For that reason, I will try to stop flying JetBlue, and fly DELTA. REFERRED DESTINATION: SANTO DOMINGO.SQR"
Cons: "no internet"
Cons: "Avion pequeño"
Pros: "Very good!"
Pros: "Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!"
Cons: "Do not like the high baggage fees!"
Pros: "Couldn't get on the flight. Santo Domingo airport Delta crew wouldn't let us on. We waited in a slow check in line - then they said it was too late to get on. We had plenty of time to get to the gate. Had to wait until the next day to get home."
Pros: "Flight was smooth and amazing"
Pros: "The pilot kept us updated."
Pros: "The chargers and movies on the flight. The seat was comfortable. The flight attendants where awesome. I loved the flight!"
Cons: "No changes!"
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Pros: "Crew was good. Seat uncomfortable and hard."
Cons: "Movie selections, healthy snacks/food"
Pros: "Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks"
Cons: "No se diferecia de otras lideas aereas en decadencia."
Pros: "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes."
Pros: "Crew was really nice"
Cons: "Since my first flight was delay I lost deje second one."
Pros: "The access to the full library of entertainment & internet access included with the flight ."
Cons: "Larger Portion/Variety of edible Snacks . . Chips Trail Mix Cheese itz Cookies"
Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Pros: "Put up at the marriot"
Cons: "The intercom was turned up too loud."
Pros: "Yes very clean plane and crew was amazing. My daughter was hungry and the crew filled her bottle with milk twice"
Cons: "Maybe better snack"
Pros: "The cAbin attendant was really good"
Cons: "No problems at all!"
Cons: "Leg room on modern aircraft seems to get smaller and smaller"
Pros: "They did get to reschedule me on both my flights, but lost my bag."
Pros: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Cons: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."
Pros: "The flight was great from beginning to end. I have no complaints."
Pros: "Luggage plane to carousel at Atlanta way too slow"
Cons: "Smooth flight, more than average beverages serving; food fine. Seats too small."
Cons: "Poor service"
Pros: "Delra was very accommodating to get us on a later flight today due to a medical emergency the previous day. Thank you Delta, especially for your understanding."
Cons: "My departure from NY flight tv was not working"
Pros: "Great customer service. Crew was super friendly and flight was smooth and on time."
Pros: "Love the 757 entertainment system"
Cons: "snack mix is not great delayed takeoff"
Pros: "The plane was really nice. It was awesome being able to view movies on the flight."
Cons: "It was not acceptable that the delay on the fight DL391 STO DGO-NY was delayed for lack of crew members to bring the aircraft from NY to STO DGO the previos day of the flight"
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Pros: "Crew was lovely"
Cons: "CRJ-700 is too small. Only one bathroom & it was broken. Hour late to depart & no explanation given. Never turned off the seatbelt sign & we ended up on the plan for approx 2.5hrs for our 1hr flight."
Pros: "The boarding was great.as well as the crew."
Cons: "The seats to small and the food was not that good."
Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
Pros: "Short trip"
Cons: "Boarding process. Paying to check bag when people with roll-on bags were allowed to check them at the gate for free."
Pros: "See above..."
Cons: "See above"
Cons: "Wasted my time on security and lost my flight"
Pros: "Efficient friendly staff"
Cons: "Kind of rough landing, but we are alive and well!"
Cons: "The seats are very small even for a petite person."
Pros: "Service was excellent in spite of the terrible weather conditions. Flight attendants were very friendly."
Cons: "11 hour overnight delay. Timed out crew. We were given a pillow and blanket to spend the night on the floor in the airport. We we given drinks and a snack box."
Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."
Pros: "When I went into customer service and explained that I lost my flight because of bean at the immigration for almost 2hrs and the woman she say u going on the next flight, one hr later I was heading to my destination Richmond."
Pros: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Cons: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"
Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."
Cons: "TSA in Atlanta was a nightmare. Really just a little kindness would go a long way."
Pros: "Got to Richmond on time."
Cons: "Had the same problems with loading. Loaded from the front, not enough room for carry on, slow us down causing us to take off late. Made up for lost time though."
Cons: "Boarding took too long - full plane and double seat booking changed 10 minutes early estimate to 20 minutes late"
Pros: "Yes... very well"
Cons: "puntuality Departure and arrive"
Cons: "Could not checking or do anything from the app unlike others"
Pros: "The seat was a caca"
Cons: "Pagar una maleta pequeña mortifica"
Cons: "Well my flight was cancelled a few hours before my departure and was sent on another flight to a different city that was 3 hours away"
Pros: "yes, no on sat on my row coming or going"
Cons: "Been non discriminatory"
Cons: "Overall good flight however the WiFi didn’t work"
Pros: "The crew was pleasant. The flight was smooth even though we flew through clouds the whole way."
Cons: "If you don't purchase a seat in advance, the airline puts you in a middle seat even if the plane is not full. I don't really like that."
Cons: "Usual complaints - chaos boarding and deplaning, poor entertainment options for free, headset not working. Had to deplane by stairs - we were parked next to an unused jetway."
Cons: "Snacks could be better....seats are small.... it was freezing....no free WiFi and no Tv"
Pros: "Very modern"
Cons: "Boarding was weird, from front to back"
Pros: "goog seats and comfortables"
Cons: "food, please!"
Pros: "There was a TV with entertainment. The fight to DR was terrible with no TV for some reason, in 2019"
Cons: "I have an american advantage executive credit card that allows priority boarding but at santo domingo’s aieport they didnt let me do priority. Terrible customer service from check in crew at the airport and no individual tv’s its boring"
Cons: "Didn’t fly"
Pros: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Cons: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"
Pros: "On time . No significant delays cost of ticket low."
Cons: "Tiny plane with small seats never that comfortable."
Pros: "1) Puntuality in departing and arrival times 2) Very pleasant crew members"
Cons: "Space between seats made it uncomfortable"
Pros: "overall flight"
Cons: "rerouted through Philadelphia."
Pros: "Crew was nice."
Cons: "Super full flight. Nothing but a drink in terms of cabin service."
Pros: "On time and pleasant staff"
Pros: "The flight left on time and arrived earlier than expected. Great job by the flight attendants as well! I thoroughly enjoyed my flight back home."
Pros: "Smooth and quick flight"
Cons: "Warm, no refreshments"
Pros: "Went without a hitch"
Pros: "I like that it was on time"
Pros: "On-time departure from PHL; on-time arrival in RIC, my checked bag was on the flight."
Pros: "Great selection on movies to pass the time and charging port for mobile devices ."
Cons: "No TV nor entertainment of any type. Food choice terrible. I am allergic to shellfish and the other option was pasta which I don’t eat. Had to feed on two cups of nuts... really mediocre."
Cons: "45 min delay"
Cons: "If there was ever a staff that was more eager to shirk responsibility I have never encountered it. At this point you might as well crash the plane and blame a duck. I am personally offended at the shear incompetence of the people employed by your "company.""
Pros: "Although the crew encountered a maintenance issue with the aircraft, another aircraft was provided and we were able to take off within an hour. So glad it wasn't cancelled!"
Cons: "Could not bring a guest into the Admirals Club during the flight delay, although I was allowed to do so on the same outbound leg. There seems to be inconsistency in the way the guest policy is applied (e.g., flying first class international)."
Pros: "Flight on Time, Confort, Crew"
Cons: "I know if you want food, you must pay but not even a cookie...???"
Pros: "Their service is useless. Processes are in need of a major overhaul. They have become too big for themselves and have not adopted the customer-centric value that prevailing companies have incorporated and are implementing. I predict that they will not be around in the next 10 years if changes are not made."
Cons: "Kayak should be more particular who they partner up with as being more selective will bring more value to your brand."
Pros: "Great first class staff."
Cons: "there was no entertainment for a very long flight. also, it was night time, and the fasten seatbelt signs are so big and bright that it is impossible to go to sleep! Our plan was delayed for 2 hours, meaning we did not get in until 230am. it was exhausting!"
Pros: "Muy buena atención, avión, puntualidad"
Cons: "La silla no reclinaba bastante, no era muy cómoda"
Pros: "The crew on the flight were nice and helpful. Even though it was a short flight"
Pros: "Comfortable seats. Quick boarding. No delays."
Cons: "Again flights attendants were a bit dry."
Pros: "Crew helpful and friendly. Prompt cabin service."
Cons: "Old plane. No power source. Arrive 30 min early Miami and sat on runway an hour. Gate arrive at changed. Nearly missed connection due to wait on baggage of over 40 minutes in customs."
Cons: "Same as above"
Pros: "Nice landing."
Cons: "Leg room"
Cons: "No wifi, no headsets to listen to tv"
Pros: "Porque sus tripulantes y azafatas son super atentas"
Cons: "3 hour delay due to maintenance issues on two planes."
Cons: "I was so sick of waiting for the delay and remembering my horrible previous flight that I opted to meet my friend who lives in North Carolina and will be driving home to Richmond instead."
Pros: "The boarding process was good. Departed on time and arrived on time."
Cons: "No social distancing of passengers on the plane yet there are empty rows of seats."
Cons: "Direct tv sucks! Had to watch trailer 3 times before movie started. If switched to another movie it started part way. Flight attendants instead of one long announcement made three announcements few seconds between thus cutting in and out of movie."
Cons: "working bathroom and entertainment system"
Pros: "Good pilot"
Cons: "Snarky flight attendant. Plane was late."
Pros: "The crew was great."
Cons: "Seating is kind of cramped. More legroom would be appreciated."
Cons: "Wouldnt refund my ticket or change my flight. Fee for everything"
Pros: "The crew is nice."
Cons: "The flight was delayed because of a technical issue and then the plane was very cold for most of the flight. And they said my green-tagged carry on would be at the gate when I arrived in Richmond. But then we arrived and they put it at baggage claim instead where we had to wait 20 minutes for it. Too many things were not comfortable or convenient on this particular flight."
Cons: "Crew was not available, that caused a delay. Bags were not loaded, that caused another delay. Gate was not available upon arrival, that caused yet another delay."
Cons: "No TV Screens, everything needs to be purchased on board."
Pros: "I finally made it"
Cons: "Flight was 4 hours late, the gate agent was rude, the Flight Attendant was so large that he hit my arm every time he passed by, no Entertainment/Internet service. EVERY one of my United flights has been late in the recent past."
Cons: "No air conditioning... the plane was hot"
Cons: "cushion on the seats are a bit dead. I wish they notified us of gate changes at O'Hare."
Pros: "boarding and landing excellent time."
Pros: "The flight was on time. Departure and arrival were bith smooth and staff was friendly amd attentive. Kayak has been my go to when booking flightd and hotels."
Cons: "Didn’t make the flight because of the airline"
Pros: "Excellent flight crew was awesome"
Pros: "The flight attendant's positive energy and the speed/smoothness of the flight"
Cons: "Being 6'6" on a super small plane is never too much fun"
Pros: "It was great! Excellent service."
Pros: "Food for purchase"
Cons: "Waiting on the tarmac for 2 hours and not being offered food or drink or to be taken back to the gate"
Pros: "The seats"
Cons: "That they lost my bags"
Pros: "The seats on this United flight were far more comfortable than the longer Seattle-Chicago hop. We had more legroom, too."
Cons: "Kept delying the flight for a total of 5hours, and then sat on the runway for 1 hour before take off. Was the worst experience of flying by far. Will definitely go back to delta or American as they are more informative and nicer"
Pros: "Boarding was easy. Lounge in Santo Domingo was very nice. Fair price for ticket."
Cons: "Upgraded to business class for flight home. I had aisle seat last row. Cart left in aisle to keep cabin class from constantly using the bathroom by the cockpit. But they kept coming just pushing the cart aside and rubbing their butts on my arms and shoulders to squeeze by. I understand why they did it. Many times their was a long line and people bothering the guests in business class. I eventually complained and the cart was removed. The attendants really tried hard to minimize the traffic through that section. But to little success."
Cons: "Just before announcements to board, the gate agent advised the plane was being checked out / aircraft maintenance. The creeping delay commenced: 20 minutes, then 15 minutes more, then 30 minutes more, etc... with very little communication about when what going on. Finally, we were advised of a gate change and new aircraft. We landed 93 minutes late. Problems happen but keep customers informed!"
Pros: "The crew was very nice"
Cons: "The over all experience"
Pros: "THE SERVICES WAS OK"
Cons: "MY SEAT,,I DONT LIKE ALL AWAY IN THE BACK,AND NOT FREE ENTERTAINMENT,,NO GOOD ,SHOULD BE FREE,,"
Cons: "Flight was cancelled and it was too much confusion with no answers. Took forever to be helped. Would not pay or offer a discount for hotel room. Didn't receive a food voucher."
Pros: "The crew was great....they spoke english n spanish...very warm group"
Pros: "Nothing at all"
Cons: "My flight was delayed for the next day because the pilot timed out in the middle of the flight. I had to spend the night in a crappy room at the Ramada while others on my same flight got luxury hotels. I got a crappy $20 voucher for food that only got me crappy over priced snacks. It wasn't enough for dinner and breakfast. Since my flight was delayed I missed and lost money to the circus. 1 had purchased tickets for my 5 children my husband and I for a total of $400. The show was at 11 am and I arrived at Richmond at that time. Your airline sucks. To make it worst on my way to Aguascalientes I got stuck in Houston for the night and half a day because yall delayed flights due to snow that never happened. I had to before for food vouchers because I had already gone over my budget with the delay. Overall it was a horrible experience."
Pros: "Everything about my whole trip was amazing"
Pros: "Very clean and pleasant flight personal great."
Pros: "They were very understanding organization. The flight kept changing . It was like that coming and going"
Cons: "They were very un organization the flight was changed both coming and going it messed my plans up on going and coming and no one cared."
Pros: "it was nice to get a meal voucher. The crew was nice. I thought my partner and I would have to sit separate but they put us together in the emergency row which actually had great leg room. ty!"
Cons: "the 4 hour delay changed all of our arrival plans. text messages were not always updated and neither were the airport boards as the gates kept changing. The check in line was just ridiculous. The staff members kept walking away or what seemed like .. talking to friends- I've never seen a line move so slow and I'm from new York."
Pros: "On time"
Cons: "Comfort space"
Pros: "The flight crew"
Cons: "The delay from Cancun caused us to miss our connection. The ground crew gave no help, information, or baseline customer service. We were referred to one person after the other only to finally end up in a 3hour line at customer service where we were told we miss the ground transportation and would have to find our own way home. We rented a car from Hertz and drove to Richmond arriving at 5:30am.... very disappointing."
Pros: "The staff was able to help at all times,The crew too."
Cons: "I have to pay for my suitcase."
Cons: "The seats but the service and flight was great!"
Pros: "I wasnt on plane long"
Cons: "Our flight was continuously delayed. Our layover actually took than the the drive from DC to Richmond would have taken. I also misplaced my phone on the flight and had no help when I called United looking for assistance today."
Pros: "Flight attendant was fantastic."
Cons: "That it took 2 extra hours to get to Richmond."
Pros: "personal service"
Cons: "Nothing was fine"
Cons: "I arrive to Richmond, Va for a family reunion and with enough time to make the banquet. The baggage services in Newark didn't pack my bag on my flight, the next one afterwards nor the one after that. When trying to contact to see what's the issue nobody answered the phone, for a hour. The bag claim services from when I landed in Richmond didn't have a clue on how to contact Newark or to confirm my bags will be on the flight for that day. I had to do the research and find it myself while she watched a movie on her iPad. Needless to say if I could give a negative star rating I would. I missed the banquet and received my bags the next day and still couldn't get a reason from either airport on why they got left behind."
Pros: "I cancelled this flight.....not sure why Kayak keeps sending me these emails."
Pros: "The flight departure on time"
Cons: "Don't foods in this flight and I had to wait to much for the wheelchair"
Pros: "The amount of leg room"
Cons: "Snacks are shrinking"
Pros: "Seems United played April fools joke on me on my flight on 4/1."
Cons: "Flight was 2 hours late then suddenly was on time then again was informed it was 2 hours later, Then again ontime"
Pros: "Nothing about i liked"
Cons: "Too much waiting. Delaid by 8 hours"
Pros: "No comment"
Cons: "They gave me tickets with someone else names, plus they cancel my second flight."
Cons: "Not a thing."
Cons: "Better crew they were very mean"
Cons: "Thank you"
Pros: "I hate that the seats don’t decline so it’s makes it very uncomfortable."
Cons: "If the seats could decline"
Cons: "Power for phone chargers and WiFi"
Pros: "The whole service was excellent!"
Cons: "Less expensive food and drink onboard"
Pros: "Flight was on time or ahead of schedule"
Cons: "Seats uncomfortable and leg room no good"
Pros: "Crew membera where very professional"
Cons: "The plane was moved back to the gate to remove six passangers from the plane, there was not explanation and the flight was delays two hours."
Pros: "Everything they dont know anything when we ask"
Pros: "Nothing but we arrived alive"
Cons: "Everything. Service was terrible. In fact I wouldn’t even call it service. Will never fly Spirit again."
Pros: "The price of the ticket! Plus the plane felt roomier"
Cons: "No tv or radio. And seats do not recline at all."
Cons: "Seats don’t recline at all. Also them a long time to deplane the previous passengers."
Cons: "The fly was cancel and my mother is a old lady and she is sick, and your people do nothing for her. :("
Pros: "The flight left on time and was 30 minutes early."
Pros: "Pleasant staff. Seats were comfortable. Nothing fancy"
Cons: "Paying $40 for a checked bag. But it arrived safely no problem"
Cons: "The plane was very loud."
Cons: "Service is Not ideal because of attitudes."
Cons: "We were diverted to a nearby airport, short on fuel, had an aborted landing then sat for more than 3 hours waiting, first for “fuel and paperwork”, then for customs, then for a bus. The flight crew found some water and cookies for us while we waited. For our inconvenience we were sent $50 vouchers for travel which needs to be booked in the next 6 weeks. I don’t imagine many of us will be using our little credits."
Cons: "Traffic accidents delayed me 2 hours and I got to the airport 10 minutes before the flight. I called Spirit air for 2 hours trying to get them to help Meetup but they have a “no show” policy and said I was a no show even though I was there!!!!!!!!!!!! And I had called 2 hours prior to flight to ask for help. Epic fail. Never fly Spirit air."
Pros: "Boarding was quick"
Cons: "Uncomfortable that was my first and last time flying with spirit."
Pros: "At least I got to my destination"
Cons: "Delayed and cancelations are their best suit. They make you believe you paying so little and saving money Then they charge you so much for baggage, seat selection, You get only 40 pound for checked luggage ridiculous. And if you over 1 pound get ready to pay them 40 dollars extra."
Cons: "spirit airlines is a joke, this is the 2nd time this has happened, they charge like hell for their stupid baggage fees, and then, they pull this last second gate change, there was several passengers, besides my wife, and son, that had to stay all night in the airport, to catch a flight the next night, thanks spirit airlines, for making my wife, mad as hell, and taking her anger out on me, will be the last time for me and spirit airlines, they are the discount joke of all airlines"
Pros: "Easy booking"
Cons: "Paying for amenities"
Pros: "Clean, new aircraft. Friendly staff."
Cons: "I asked would I like a window seat and I said yes. However, I was given a seat with no window at i.e. The very last row in the plane."
Cons: "I got charged for a carry on bag even though it was within the size limit. I had never been charged before for that same bag on any of my previous flights taken with spirit. The crew at the Santo Domingo airport didn't care though. It fit into the size box perfectly and everything but they still made me pay for the bag."
Cons: "The Employees from FLL to SDQ were some of the rudest people I have ever met in my life. It's almost like they hate their job."
Pros: "Fast boarding."
Cons: "Seats were uncomfortable and would've been nice to have a tv to watch."
Cons: "Surprises, lack of professionalism and sarcastic smile at check-in"
Cons: "All the delays to and from my destinations"
Cons: "Been told : flight oversold , got one seat for you in about a month ! By the way im in the Dominican rep coming back home from a vacation bought 3 months ago ! How my seat can be overbooked ???? How am i getting home ???"
Pros: "I had to pay $ 59 for a 40 pound check in bag? That's crazy and a 5 hour flight and no a glass of water, wow , maybe local flights in spirit airlines, but no international"
Cons: "Fees, nothing to drink,"
Cons: "did not receive recheck tag on suitcase - so, recheck process was longer somewhat long wait for luggage in Ft Lauderdale"
Cons: "The airline overbooked, gave my seat away, and left me stranded for a day without my luggage. Was not aware before buying the flight that you must pay for all baggage. Poorly run and not accommodating."
Pros: "What you think you'll save they'll charge you for with your luggage. $56 per luggage including your carry on luggage. Using that airlines to "save" a couple bucks was definitely not worth it. Wouldn't recommend it to anyone."
Cons: "No WiFi, no tv"
Cons: "The "low-cost" airline winds up being as expensive as other airline nes with the additional fees for baggage carry on and otherwise. The price is roughly the same yet the experience is far worse. Never fly this airline again. Also I mistakenly paid for both as carry on bag when I checked my bag. The airline said "it was the mposible" to issue a refund for the carry on.effectively they were ok keeping my $45 dollars for the carry on terrible. Again I would never fly this "low cost airline" again"
Pros: "Departure and arrival right on time ;-)"
Pros: "Not much"
Cons: "Got screwed by booking too many checked bags (although I am sure I didn't make the mistake) but refund was less than I paid and was conditioned on booking a trip within 60 days. then I decided Id rather use the extra 2 bags but the "refund" was not enough to pay for them meaning I had to pay MORE money. That is dishonest and I feel screwed. I DONT like Spirit."
Cons: "Everything was bad"
Cons: "Price for each bag is to much. They also charge for a seat.."
Pros: "Nothing Spirit is a horrible airline and their personal is clueless I will never book a flight with this earline again."
Cons: "Not comfortable at all...no space for bags...second time having a bad experience won't be a third"
Cons: "It was terrible because we were waiting for our bags like 2 hours when we arrive"
Cons: "Los precios son los mismo de la Cia que considera maleta"
Airlines flying from the Dominican Republic to Virginia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from the Dominican Republic to Virginia
Masks required on board, masks provided on flights from the Dominican Republic to Virginia
Social distancing seating
Middle seats unavailable to book on flights from the Dominican Republic to Virginia
Testing for antibodies, testing for symptoms for flights from the Dominican Republic to Virginia
Waiving of change fees. Search flexible flights from the Dominican Republic to Virginia