DRS - PIT
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Top airlines flying Dresden Arpt to Pittsburgh
Scores according to KAYAK customer reviews
Pros: "Amazing crew"
Cons: "Lost my bags"
Pros: "Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one."
Cons: "More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again."
Cons: "Bigger plane."
Pros: "Amazing crew"
Cons: "Worst first class service. Only came by twice in two hour flight"
Pros: "The crew was great"
Cons: "No video screens, the choice of snacks is very weak"
Pros: "Good movies; nice crew"
Pros: "Flight was smooth and fast."
Cons: "Run from gate G to gate C was very tight especially since the first flight was late."
Cons: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"
Pros: "Arrived ahead of time"
Pros: "Early warning about little overhead compartment baggage space. Short flight made shorter in air."
Cons: "No enough carry on baggage space"
Pros: "Not much, hardly anything"
Cons: "The service in First Class, absolutely terrible"
Pros: "The time and the cabin crew were helpful"
Cons: "There was nothing to not like"
Pros: "Boarding was easy. Checking in was easy, the overall flight was quiet and quick and on time"
Cons: "Nothing to report here"
Pros: "Late, crowded, bumpy"
Pros: "Service was good. Was upgraded for more space."
Cons: "Intertainment unit was not working correctly. Locked up after movie was over. No offers of any sort from crew about issue."
Pros: "This flight was spectacular! I loved how the flight attendants served with pleasure and delight! They are very polite and patient, especially with the children. I have never seen flight attendants work with so much compassion and joy!"
Cons: "This would have to be my best flight so far!"
Pros: "Nice crew, no delays"
Cons: "delays after delays"
Pros: "Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job."
Pros: "I liked that we got to my return destination early"
Cons: "The were no outlets and the wifi was not working. That's a big deal for me because I needed to do work on the plane!"
Pros: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"
Pros: "Having just exited the AeroMexico flight that came across as unprofessional, it was refreshing to get on a Delta flight. It was not really exceptional, but it met my expectations. The Delta agent on the telephone on the day before our flight WAS exceptional, as she tried valiantly to get us checked in to a flight that had been changed (by Aeromexico) several times. Delta was also exceptional in helping us retrieve our luggage after AeroMexico lost it."
Cons: "The noise by the engines in the back section on the Delta flight was rather unbelievable. As a physician, I think it was likely physically damaging to our hearing. If this interior aircraft noise can’t be avoided, I think earplugs should be offered to passengers in those seats."
Pros: "really great service, arrived early, as good as it gets."
Pros: "Courteous staff, boarding process was okay once it got started."
Cons: "Flight was delayed 1.5 hours. Very turbulent flight. Tight seats."
Pros: "very short flight, flight was comfortable"
Cons: "Plane was small so carry on space was at a premium, but everything fit"
Pros: "Nothing bad and nothing particularly good."
Pros: "Boarding was quick and efficient. Landed early!"
Cons: "Food was Meh but fine"
Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"
Pros: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Cons: "No complaints, I was stuck in a middle seat but somebody has to sit there!"
Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Pros: "Crew was very professional and friendly."
Cons: "Seats too close together."
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "Majority of the crew was pleasant"
Cons: "One flight attendant was EXTREMELY rude to me for no reason"
Pros: "Good do to Delta Staff"
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."
Pros: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Cons: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."
Pros: "Flight took off and landed on time"
Pros: "Efficient boarding. Friendly service."
Cons: "I showed up 2 hrs before the flight. Was told the flight from Toronto to Minn was delayed 30 minutes and go stand in line to speak to an agent. There were approx 20 in line yet only 2 gate agents at 4:30pm. One of the gate agents kept helping the Premium members and bypassing the standard line. The other agent was in a coma as his average person at counter was 10 min. Finally get to counter and they hand me a boarding pass going via Salt Lake in 30 minutes. But has a 3 hrs layover in SL. I then get to US Custom check for US residents re-entering and the line was a good 30 minute wait. You would think the Delta folks would have accounted for that line. I had to ask everyone in front of them if I could skip in front as the plane was now departing in 10 min. I had to then run on a bum knee and was the last to board. The agent at gate was saying we were calling your name but did they think I could have been stuck in customs? On that short of a window they should have walked me through Customs to make sure I got on a flight they wanted me to take versus my scheduled flight."
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"
Pros: "Decent food"
Cons: "Bad delay Flight attendants not friendly"
Pros: "Like the online check in and advanced seat assignment"
Cons: "It's only a 45 min flight so no ptoblems"
Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."
Pros: "Friendly staff."
Cons: "Cabin air was very warm. Individual A/C fan was very slow. With it being a night flight, I was unable to read since my overhead light was not working."
Cons: "I've only experienced delayed flights with Delta ... and this was no exception. It wasn't weather-related, nor a late flight delivering a plane - just no ground crew to service the plane between flights."
Cons: "The flight attendant forgot to serve me."
Cons: "Extremely noisy inside the smaller jets. Can't hear anyone or anything."
Cons: "No entertainment at all."
Pros: "The only thing i liked was when i left this horrible, run down airport and the awful people working at it."
Cons: "There was nothing good about this flight... until i landed in Pittsburgh. I will never fly United again... and i will avoid Newark at all costs."
Cons: "Advertised great price that did not include luggage and changes were not permitted. Cancellation within 24 hours."
Cons: "Bottom seat cushion was caved in and if the for legs we flew on this trip, definitely the most uncomfortable. Dissapoined that to track your progress on the screen you had to pay for service. Really!! That's pretty darn nickel and diming the customer to death."
Pros: "Flight attendants very nice"
Cons: "No offer to purchase snacks"
Pros: "flight attendants were outstanding and very nice. Pilot was great as well and even thought we were delayed in Houston for a fuel sensor for 45 mins. He was still able to get us into Pittsburgh at a decent time. Was very happy with this flight."
Cons: "needed more leg room."
Pros: "No delays, everything went smooth"
Pros: "Didnt die"
Cons: "I was supposed to sit with my other flyer and have a seat prepicked"
Pros: "Was on time and staff was great. You"
Cons: "Wifi barely worked even after i paid"
Pros: "The seats were extra comfy & roomy."
Cons: "I was connected to the free inflight wifi but couldn't get any movies to actually load."
Cons: "Flight cancelled"
Cons: "usually airlines let you change flights during/immediately after blizzards without a change fee. Elderly mom could not travel in the severe weather and they would not allow us to move the flight to the next week. Lost our $. With 6000 canceled flights the day before, I'm sure they filled her seat!"
Pros: "The boarding agent and the flight crew were very polite and professional"
Cons: "The flight from Denver to Pittsburgh went very well. Great flight attendants, a smooth flight PLUS, early arrival... Just can't beat that"
Pros: "Flight crew was great, flight was easy, aside from a little turbulence"
Pros: "Little to add."
Cons: "The plane was delayed incoming. Then boarding was interminably long because of overbooking and no overhead room for luggage. It took precious time to load passengers 1 group at a time while bags were checked. Once airborne I saw I only had 10 minutes or less to make my connection in Newark, which I inevitably missed. Poorly scheduled. Many passengers missed connections. It would have been much quicker and easier to advise passengers to check bags at the gate BEFORE the plane arrived knowing it was overbooked. I'm very disappointed in how the entire boarding was handled given the time constraints."
Pros: "Everything was fine"
Pros: "crew was friendly"
Cons: "Seats barely recline. No leg room"
Pros: "Crew was friendly, even if they were dealing with travelers who were cranky about it being so late."
Cons: "Twelve hours before the flight and they already knew that the flight would be delayed due to the inbound plane being later. One flight earlier in the day caused a delay for the rest of the day. So, our flight was three hours late in boarding, putting us into the final destination at 2:15 AM. Not cool, especially when travelling with children."
Cons: "do not see how the process is helped at all with those "lines or zones" Still seems like people get clogged up and takes too long to get boarded."
Pros: "Got to travel JetBlue for the first time which demonstrated the way an airline should treat its passengers."
Cons: "Never got on the United flight as United's inefficiency AGAIN caused significant delays! Still awaiting the reimbursement (or even communication) I was promised."
Pros: "the crew on the plane was pleasant and helpful. the pilot was very nice as well with made the flight smooth and delightful"
Cons: "we were not able to check in at the kiosk, it was saying that we need further assistance but wasn't giving any reason, nobody could help us with it. we were directed to different stands 3 times were people would just tell us they don't know what to do. the lines everywhere were extremely long with only 1 person working, the lady came up to the line at some point and stating assisting people in line starting from the back end of the line. That was very frustrating. she finally got to us, asked us to come up to the kiosk with her, wasn't been able to help us and then put us back in the end of the line! The lady who was able to help us in the end just said "it was just disconnected." I have no idea what it means but considering that on our way in we had to be on "standby" because the flight was overbooked. the total impressing from United is very poor."
Cons: "Broken Restrooms"
Pros: "The pilot was great. The smoothest take off and landing on the San Fran to Pittsburgh flight"
Cons: "The biggest problem I had was that the gate was changed and I wasn't notified. So I had to go from Concourse A to C, then back to A. Thankfully, I gave myself plenty of time and everyone was helpful."
Cons: "Flight delay"
Pros: "1st time flying United and was truly impressed. They were timely and friendly. I might have just found my new favorite airline."
Pros: "The crew was nice."
Cons: "I shouldn't have had to pay to check a carry-on because the first flight was delayed."
Cons: "Will absolutely pay extra to never fly United ever again"
Pros: "Short flight so no need for food or entertainment, but the roomy seats were amazing after a long day of flying"
Cons: "Same as above"
Pros: "What a difference a plane makes. Traveling on the embraer plane versus the CRJ700 is night and day. I can't believe that the price is the same for these flights! There is entertainment available inflight. There is more room overhead, more room in the aisle, two bathrooms, on and on...this flight was so much better. I will make sure that I never book on the CRJ700 flight to Houston again if I can avoid it!"
Cons: "The flight attendant in first class didn't have the best attitude but it was ok."
Cons: "Good -- but my flight from Pittsburgh to STL was not so good. My flight was delayed HOURS. I was supposed to get to my destination by 10pm. I did not get there until 1am. I was so so tired and cold sitting in the airport. I felt like we would never leave. That was definitely a disappointment."
Cons: "There were no ticketing agents at the gate adding an hour to the flight."
Cons: "Flight got cancelled after being delayed for over 2 hours for mechanical issues. Gate agent was not overwhelmingly helpful or understanding to people's frustrations during the delay and didn't go out of her way to try to help. Customer Service was helpful and able to rebook and provide overnight hotel accommodations, but it was a very slow process that clearly frustrated some customers even more. Clearly not anyone's fault, but still frustrating and not a great flying experience."
Pros: "Some movies to choose from, plenty of good action and drama choices."
Cons: "We were diverted from Pittsburgh because of fog. Other flights landed shortly thereafter from other airlines which was frustrating, but a short delay did not ruin the day. We landed instead at Dulles. After sitting and waiting for hours we were finally all put back on the plane. Then we taxied out before the pilot told us they were over their hours or something along those lines and couldn't submit the paperwork necessary to take off. We went back to the gate and were told to wait some more in case there were more pilots. No more pilots came. No more flights were available. Instead we all hovered either around the gate desk or the customer service desk where we were told we couldn't be helped. We were instead forced to pile onto buses nearly 5 hours after we had landed at the wrong airport. We then spent another 6 hours on the road driving to Pittsburgh on a bus that was crowded and hot because the air conditioning kept failing. Because of some fog and a lot of incompetence, I arrived in Pittsburgh over 12 hours after I was supposed to. My trip in total lasted 20 hours from my flight in Seattle taking off. I missed an important event for the wedding that weekend, which was upsetting given the distance I had to travel and the amount of extra time I had scheduled in for myself, but the way we were treated was worse. There was no positive communication. Nobody knew anything. We were clearly an inconvenience that nobody knew what to do with so they just kept trying to push us off to the next person. It was infuriating and unacceptable I will never fly United again if I can possibly help it."
Pros: "We didn't have those annoying corrals of groups and we were called by our groups so it made the boarding VERY easy and civilized."
Cons: "I suggest on these surveys to have a Non-applicable section for food/entertainment as many of the flights don't offer these."
Cons: "This flight never happened it continued to get canceled and canceled!!"
Pros: "Short flight, the express plane had more leg room than the regular plane."
Cons: "VERY DISORGANIZED in Dulles. Flight was delayed because we were waiting for a pilot?? Then one happens to show up? Sounded a little sketchy..."
Pros: "Smooth flight, nice crew, flight was at our destination early."
Cons: "Flight was delayed three hours due to mechanical problems, sat on aircraft to long before decision was made to change aircraft,multiple changes in gate which lead to long walks across airport. Should get some sort of refund for a lot of frustration and waiting"
Pros: "40 minute delay to swap a crew from the next gate over due to poor scheduling of total staff flight hours."
Cons: "crew was rude, boarding and waiting were horrible"
Cons: "There was no wifi no entertainment!!!!!!! This was a later flight that I had to be on and they showed no effort of making anyone feel comfortable even though we were on a late flight!!! Never booking united again!!!!!"
Cons: "We were in the last row and was very noisey. The stewards talked and laughed which made it difficult to rest."
Pros: "no food in first class that what I get for 5hours in texas with out my O2"