Daily cleaning, installation of cabin HEPA filters on flights to Pittsburgh
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$270||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta, United Airlines and WestJet have all waived their change and cancellation fees on flights from Worldwide to Pittsburgh. Confirm policies on booking site.
Delta and Alitalia do not allow booking a middle seat on flights from Worldwide to Pittsburgh.
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Scores according to KAYAK customer reviews
Pros: "The time and the cabin crew were helpful"
Cons: "There was nothing to not like"
Cons: "delays after delays"
Pros: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"
Pros: "Made friends on the way to Maine!"
Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Pros: "Could not use the bathroom"
Pros: "great service and a quick flight"
Pros: "Crew was very professional and friendly."
Cons: "Seats too close together."
Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."
Pros: "Majority of the crew was pleasant"
Cons: "One flight attendant was EXTREMELY rude to me for no reason"
Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Cons: "It was delayed by 4 hours"
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"
Pros: "Everything especially the snacks and in flight entertainment."
Cons: "Super delayed. Sat on runway for 2.5 hours"
Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"
Cons: "Due to weather patterns, we sat on the runway for 3 hours waiting to take off. There was approx. 50+ planes ahead of us. I know this because I was sitting next to an off-duty pilot on his way home. About 2 hours in, there was 30 planes left to take off, and then us. They air traffic control people were only letting off one plane per minute which is what was holding us. THEN after the 3 hours on the runway, our crew timed out and the brought us back to gate saying we were not taking off. At the gate, they informed us the flight was not 'cancelled' but 'delayed' to the following morning. I/m not sure how a 16 hour difference is considered 'delayed', but I digress. All Delta reps had NO idea the time of the new flight the following morning and told us all to just 'keep checking the app'. Now, fortunately for me I live in Brooklyn and could just go home. But what about everyone who was at LGA as a layover? I heard from multiple passengers they had to spend the night in a hotel, that Delta did not pay for. We finally got notice the new flight was scheduled for 9:30AM, which they AGAIN delayed until 11:30AM. Many people did not get the second change, and were already at LGA for the 9:30AM flight. To say Delta's handling of this was poor is an understatement. We knew when we got on that plane the crew was going to time out. Again, I was sitting next to an off-duty pilot who told me to 'get comfy, we're gonna be here awhile' the minute I sat down. Delta should have given us a fresh crew, or had a backup one prepared. I understand the weather is out of there control, and I understand you can't have a tired crew piloting an airplane, but there are other ways to have us take off remotely on schedule."
Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Pros: "Wheeler chair service is available"
Cons: "Gate changed in the last minute and non-English speaking wheeler chair customer (my 89 years old mother) was left at the old gate by their wheeler chair services and no agent at the gate knew about her. Both round trip flights! This is totally NOT acceptable. She could have been lost and with no ability to help herself and miss the flights. It was lucky that she found Chinese speaking customers to help her."
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Pros: "Flight attendant had nice attitude."
Cons: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Pros: "The gate agents and flight attendants were nice."
Cons: "We were not able to choose our seats until we got to the airport. Which was a waste of time since we did online check in but still needed to go to the self check for seat assignment. Then by that time it was too late to try to get a seat with my wife who is very afraid to fly. Overall not a good experience"
Cons: "Because we were diverted to JFK for "Weather" even though LaGuardia is only 9.6 miles away, and it was 11:30pm by the time we landed. The only flight to Manchester was the next night and would have gotten us to Manchester by 6pm. I had to rent a car at midnight and drive the four hours to be able to attend the reunion I was flying up for."
Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."
Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"
Cons: "We we missed our connection they wouldn't help us at all."
Cons: "long wait and delayed flight"
Pros: "Nothing in particular"
Cons: "So I originally had the free seat 11A. The app offered me what looked like a bulkhead from the seat map on the app at seat 10A for additional $19. I feel for it. No bulkhead, no extra room, nothing, waste of $19"
Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."
Pros: "Pleasant staff on board, great pilot for getting us through some horrific turbulence."
Cons: "Delayed 2 hours. Worst turbulence of my life. Long time flyer but never experienced anything like that."
Pros: "Turbulence didn't allow the beverage cart to serve passengers"
Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."
Pros: "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany!"
Pros: "Seats were reasonably comfortable."
Cons: "Boarding process was ok (they bused us over to the plane and then had us walking out halfway to the plane's stairs before frantically sending us back on the bus because the plane wasn't cleaned yet). Not a big deal but we were traveling with a 10 month old so miscommunications like that cause a larger inconvenience than usual. The real downer on the flight was when we needed hot water quickly to warm our infant's bottle. The stewardess had begun beverage service and was about 8 rows away from us. My wife hit the call button, expecting the stewardness to come over somewhat quickly. Instead, she just continued beverage service and got to us about 15 mins later. By that point it was too late and the baby was wailing from hunger. When we asked why, knowing that we had a small child, the stewardness didn't just push the cart forward and attend to us more quickly, she said she didn't want to do that. No apology, not even a sense of remorse. At the end of the day, a customer's experience will always be tainted by poor service and that is what we received on our flight."
Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"
Pros: "Got on earlier flight as standby."
Pros: "Was a nice flay , thanks"
Pros: "Even though we couldn't reserve our seats we where able to call and change our seats to be together. (Mom dad and 2 toddlers)"
Cons: "Out of all the airlines I have flown, this was quite disorganized in my opinion. The fact that I was not able to select a seat, nor did I have one assigned to me until prior to an hour before boarding, gave me a bit of anxiety. I don't think it's fair to take away this option to those that get the "cheap, standard" tickets."
Pros: "Plane left 2 hours late."
Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."
Pros: "787 seats have better legroom & recliner"
Cons: "Vegetarian food needs lot of improvement"
Cons: "How about departing on time! Almost 3 hours after our advertised departure time is ridiculous!"
Cons: "We landed early but the plane was late 50 minutes into gate. Plane went pst our gate twice, just driving around the terminal."
Cons: "Flight delayed twice and then had to wait on runway for take off"
Cons: "When my husband retrieved his piece of luggage, it smelled terribly lie dog poop. We had to drive home with the windows all the way down because the stench was so bad and throw away the suitcase I had just bought because of the terrible smell. Just awful to come home to that!"
Pros: "Seat was 9k. Comfortable"
Cons: "Plane late to take off because caterer was late"
Cons: "Flight was canceled. Ruined my plans and reason for flying."
Pros: "Crew was very nice. Seats were more comfortable than other airline seats."
Cons: "American changed our seats to back of plane. No explanation."
Cons: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"
Cons: "Speaker volume was too high."
Pros: "Comfortable flight. 2"
Pros: "Only the food on this trip was good. Everything else had issues."
Cons: "Poorly organized boarding at Miami. Agent did NOT speak clearly. Uncomfortable long walk outside uphill ramps and steps to board on the a tarmac. Purser’s PA system only worked occasionally. Most communications relayed from rear. My first class seat in row 3 was broken partially reclined."
Pros: "Flight was delayed multiple times, which was understandable. However, communication was so poor we nearly missed it when it finally took off. Wed received notice it was cancelled then were told we had to go to a different gate to rebook. We just happened to go back to recheck the gate as the last group was boarding. Very poorly handled. See above."
Cons: "See above."
Cons: "Too bad you paid$$$$ and they give you pretzels"
Cons: "Small, cramped seating"
Cons: "On my first flight from SLC to ORD I asked 3 different American Airlines employees if I needed to pay for my carryon before I got on the plane. They all said no. I got on the plane, put my carryon under the seat in front of me and everything was great. I landed in Chicago, got to my gate, went to board and this very rude employee stopped me after I scanned my ticket and told me I couldn’t board with my bag. The EXACT bag I had boarded with in SLC. After harshly grabbing my bag and putting it in the carryon basket to check for size, she wouldn’t let me pass by her into the boarding bridge and told me I was going to have to pay. I tried explaining that I had asked I’m SLC if I needed to check it and they had all said no and that it fit under my seat. She said, “I don’t care what they said in SL, this is what I’m saying here.” And directed me to the front desk where I had to pay $50!! $50 for a carryon backpack that fit under my seat comfortably 20 minutes before!! Without saying a word (cause I didn’t want to yell at the poor girl behind the desk) I paid the $50 and proceeded to enter the bridge but before I passed through, the rude woman said, “have a nice flight ma’am” and scoffed!! An audible scoff. So I’m short, I hate American Airlines and I will do my BEST to not have to fly with them in the future."
Pros: "The flight was on time"
Cons: "Tiny bathrooms"
Cons: "I understand it happens,but after a long day of traveling it is very frustrating when the late night flight is delayed and you then have to sit in the plane on the ground for an extended period. Otherwise it was fine"
Pros: "The flight crew was very friendly"
Cons: "I wish the flight was longer. :)"
Pros: "Flight was safe and uneventful"
Cons: "Limited space and I had a better seat Just beverage service - not even crackers offered No entertainment options Seat recline mechanism was faulty"
Cons: "The flight was delayed an hour (which wound up being a 3.5 hour delay in total, with all the continual delays that pursued afterwards(, which would have made us miss our connecting flight back to our home destination. We switched flights in order to make it home at a decent hour and not spend our entire day and night in an airport. We arrived home and they did not transfer two of our three checked bags to our flight, thus making it highly inconvenient upon our arrival home with no luggage."
Cons: "The male flight attendant was incredibly rude, kept hitting my arms with his body with zero apologies. No manners when taking food and drink orders. Did not seem like he liked his job and in a customer service atmosphere this was extremely disappointing."
Pros: "I've recently had problems with other airlines in the past few years. It seems that flight attendants get more and more rude by the day! I had nothing but a pleasant time on both these flights though. Everyone was cordial and respectful!"
Cons: "Don't have a conplaint."
Cons: "Flight was a half hour late leaving O'Hare."
Cons: "Poor seating and lost my bag."
Cons: "Missed because of first delay"
Pros: "On time departure & arrival."
Cons: "My checked bag, which l paid $25.00 for, didn’t make it on the flight to Pittsburgh. It got there on another flight at 7:30 pm Monday night but no one from American Airlines did anything about trying to get it to me until 11:30 pm. As a result, while l stayed at a hotel only 30 miles from the airport, my bag wasn’t delivered until 2:00 am on Tues, more than 8 hours after l got there. And their website for supposedly checking on lost luggage, aa.com/bag status, is next to useless. It gives no useful information. Use the 800 # but state you want to talk with a human when answering the questions in their phone tree. I’ve had other experiences on AA over the last few years that lead me to question their commitment to customer service. I’ll be avoiding American Airlines as a travel option where other alternatives are available."
Pros: "Seats are terrible. My back hurts after the journey. Leg room is bad too."
Pros: "Plane was new and entertainment was free. Great service too."
Cons: "American has improved a lot"
Pros: "Wheelchair was ready in La Guardia airport, but transfer from gate C to gate B had impossible stairs or shuttle outside. This option required another security check which was terrible. TSA personnel was rude and incompetent. In the end there was no need for such scrutiny and we were released, but the emotional impact lasted for hours."
Pros: "Friendly Crew, short and easy trip."
Cons: "I wish that there were tv's built in, entertainment."
Cons: "Seat in front of me was broken in the reclined position so I had no leg room."
Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."
Cons: "Plane had no Per-seat entertainment system."
Cons: "Easy direct flight. No issues."
Cons: "lack of ent. options"
Pros: "Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate."
Cons: "They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment."
Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"
Pros: "good timing"
Cons: "snacks and beverages..."
Pros: "Flight got to gate 15 earlier than scheduled."
Cons: "But took one hour to get gate checked bag, which was mixed in with checked bags at bagged claim."
Pros: "Comfy seats, great service, was a smooth ride"
Cons: "my entertainment system wasnt working, the headphone jack was not working at all."
Pros: "Snacks and drinks included. Was able to get my bag checked for free and pay a decent price for a last minute emergency flight. Crew was great and helpful"
Cons: "The price was more than I wanted to pay but it was not unreasonable."
Pros: "Friendly, helpful flight attendants. Flight left and arrived on time, despite being completely full (asking for volunteers to bump). Offered to gate-check our carry-on bags for free to alleviate crowding of overhead bins was fine for us since we already had checked baggage."
Cons: "If you don't pay for the premium seats, the legroom is pretty tight. I'm only 5'8" and I felt it -- if you're 6'+ you better pay for it. This aircraft had screens, but not individual ones so you're stuck watching whatever sitcom replay they pick, although there is a moderate selection of other music. I've been on a newer aircraft with the in-seat power and interactive screens so I know how good it can be, so this was a little disappointing."
Pros: "Arrived early"
Cons: "No gate available upon early arrival. Paying extra for aisle seats is ridiculous."
Pros: "Very friendly crew."
Cons: "Plane landed in Pittsburgh an hour and a half late because of mechanical issues. So that was inconvenient."
Pros: "Boarding was easy and i had a great seat."
Cons: "It wasnt a long flight so there was no entertainment and minimal food."
Pros: "Limited overhead bag storage. Gates changed to more crowded area. Felt like we were being herded onto the plane. Hurry up, etc. clear the aisles that sort of thing."
Cons: "The changes of time and gates were disturbing."
Pros: "Smooth check in was quick as well as boarding"
Cons: "Delayed because 1st attendant was not available"
Pros: "Finally getting home safe and sound."
Cons: "It was close to an 8 hour layover for a 35 minutue flight. We almost made an earlier flight that supposedly had room for our luggage but not us. So when we finally got to Pittsburgh our luggage was just sitting at the terminal unattended. Hundreds of people were delayed or had cancelled flights and it wasn't due to weather or related conditions. It was lack of planes and what appeared to be double-booked flights."
Pros: "Boarding was seamless"
Cons: "Plane was old and space was tight."
Pros: "Short flight, quick boarding once aircraft arrived"
Cons: "Flight was late"
Pros: "I was able to leave Burlington before the storm."
Cons: "When you travel the friendly skies, it is a cattle call. Travel is just not fun via any of the airlines. My experience was decent and that is all that I can say."
Cons: "The flight attendant forgot to serve me."
Cons: "Extremely noisy inside the smaller jets. Can't hear anyone or anything."
Pros: "No delays, everything went smooth"
Cons: "I bought tickets for a Lufthansa flight with a Lufthansa flight number and confirmation notice, only to wait in line to find that it was a United flight and United didn't list the baby's ticket number that was in the Lufthansa confirmation! lost an hour resolving ticket issues. When I pay for Lufthansa tickets, I expect to have a Lufthansa flight with their great service."
Pros: "Did a good job of keeping us hydrated during the flight"
Cons: "The seltzer water is plain not lemon flavored as advertised in the magazine"
Cons: "1. Delayed flights- I took a round trip SFO-IAD. Both my flights were delayed by 3 hours each. Reached my destination at odd hours and was never compensated. 2. Not apologetic !"
Cons: "Flight delayed in Washington, then after we boarded sat on a hot plane for an hour while flight crew did "training". United never apologises for delaying flights, seems like they don't care for the customers at all."
Pros: "Ease of purchasing ticket online"
Cons: "The $230 change fee for a ticket that cost me $70. No recourse but to lose the money completely."
Pros: "The flight was on time and everything ran smoothly."
Cons: "This flight was cancelled and it became one of the most chaotic ordeals to get from Newark to Seattle."
Cons: "Wifi barely worked even after i paid"
Cons: "Late full lounge bad food"
Pros: "Crew was great and accommodating due to hour delay"
Cons: "Late delay. Slow boarding. Sat on plane for hour before actual take off."
Cons: "Broken Restrooms"
Pros: "I didn't like anything. The only positive was the polite crew . The flight was terrible. The conditions was very bad."
Cons: "Bad conditions. Bad flight. Delayed and the airport is terrible . Thank you for the safe flight. But please upgrade the services"
Pros: "On time, happy and efficient crew."
Cons: "No food, but beverages offered, understandable due to the quick flight."
Pros: "1st time flying United and was truly impressed. They were timely and friendly. I might have just found my new favorite airline."
Pros: "Short flight so no need for food or entertainment, but the roomy seats were amazing after a long day of flying"
Pros: "Short flight, the express plane had more leg room than the regular plane."
Cons: "VERY DISORGANIZED in Dulles. Flight was delayed because we were waiting for a pilot?? Then one happens to show up? Sounded a little sketchy..."
Cons: "Gate crew was rude and I'm helping boarding process was terrible unorganized chaotic snacks were terrible only soda for drinks seats were terrible hard cramped no leg room very poor conditions no entertainment onboard systems did not work crew on board complaining about United Airlines"
Cons: "Late departure."
Cons: "Besides taking off late, the worst part was the new seats are the smallest ever. I could not sit without my knees jammed into the seat in front of me, and on both legs, Ithe seats were narrow that the people next to me and I were overlapping shoulders - that was a first. Unless its flights in the future are significantly advantageous, United's losing my business. It's not worth saving a few bucks to me to be so uncomfortable."
Pros: "Ground and flight crew were all pleasant and professional"
Cons: "This flight is always fully booked - book your seat early if you can."
Pros: "Very comfortable plane. 2 seats on a side, 5 thumbs up."
Pros: "Great and on t time"
Pros: "Never got on"
Cons: "Never had a chance to find out if I would like it or not."
Pros: "Flight departed and arrived on time. Flight attendants were courteous. Boarding was quick."
Pros: "Everything went smooth and on time"
Pros: "I loved how quickly we departed and arrived at each destination!"
Cons: "The boarding process was terrible. People forgetting to even stand in line for their boarding groups getting to cut ahead of those whose group is currently in the process of boarding. That should not be allowed. It's rude and disrespectful to other passengers/customers."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "same comments as above"
Cons: "same comments as above"
Cons: "Tight aisle"
Pros: "I love United. They're now my go to airline. I love the pet friendliness as well as every employee through United I met today from the bdl check in crew , to especially the flight crew on flight558 iAd to phx who I believe was from Houston and their Texas roots truly shined. Every crew member was Sooo attentive professional Cleanly pleasant and always smiling and happy to come around. Other crews could learn from this crew please take notice !!! I have never been so impressed (and I am a frequent flyer )"
Cons: "Flight tracker wouldn't work on screen or on phone disappointing"
Pros: "Blanket for lap"
Cons: "No service /selections. Paid for movie and fat child continually shut off TV w his fat arm on my armrest Boarding is very poor no assists as flight attendants virtually unattentive LAX dirty disgusting and no shops seating or restaurants No mvmt to allow stiff swollen legs all cramped in tiny seats. I pay bag fees while others get free checked bags at the gates. Many people are able to carry huge extra backpacks w no enforcement from staff Slows the whole trip down"
Pros: "Due to my late connecting flight I almost missed this flight. Thankfully they waited at the gate for me and the other people who almost missed it."
Cons: "My seat wouldn't lean back at all."
Pros: "Fast, friendly, on time"
Cons: "A lot of turbulence but what can you do."
Cons: "Plane left earlier than scheduled so left without us, we were already checked in."
Pros: "I wrote my review above"
Pros: "Friendly crew"
Cons: "Maybe pick a packet food that is more favoured by more people. The wasabi peas weren't a good choice for our family"
Cons: "There was no wifi no entertainment!!!!!!! This was a later flight that I had to be on and they showed no effort of making anyone feel comfortable even though we were on a late flight!!! Never booking united again!!!!!"
Cons: "We were in the last row and was very noisey. The stewards talked and laughed which made it difficult to rest."
Pros: "Fast for boarding"
Cons: "Bumpy but that’s not the fault of the airline"
Pros: "Was comfortable . Delayed 2 hours"
Cons: "Paying for luggage. Waiting almost 30 min before any crew was there to check us in."
Pros: "I like the direct flight to my destination. The staff was also friendly."
Cons: "I did not like that the seats on the airplane had very little padding and did not recline. It made it difficult to be comfortable on the flight. I also did not like that the usual complimentary beverage and small snack were an extra cost."
Pros: "The crew was very friendly."
Cons: "Check in at MCO was very long."
Pros: "I liked that the crew was very active in helping everyone who boarded the flight."
Cons: "I hated paying an extra $40 for my carry on. Comfort wasn't so great, but it was alright."
Pros: "Extra charges are outrageous!!"
Pros: "This was the only direct flight to and from Orlando from Pittsburgh that I could find and the price was right, even with the baggage and seat choice extras. I find it interesting that other comments indicate that they did not know about fees for carry on luggage and seat choices since it was clearly stated on the Frontier internet site when I made my reservation."
Cons: "Check in at Orlando airport was extremely long and flight was 65 minutes late leaving Orlando however still better than having a connecting flight and the pilots made really good air time."
Pros: "They were blaming the weather for massive flight cancellations meanwhile the news is reporting a massive walkout from their pilots and other flight staff. Thy were reluctant to give me a refund after telling me that the next available flight wasn't until Friday. After hastening with customer service for over an hour I was able to get a refund and book another flight through Kayak on a different airline. It was an expense I wasn't really excited about but I am finally home. Never flying Frontier again."
Pros: "Could choose my seat"
Cons: "How long it took to get luggage"
Pros: "The ticket price and boarding process for very good. Departure and arrival time where a specified and the flight went off with no hitch."
Cons: "The cost of checked baggage seems a bit much though I know this is now the industry Norm. I cannot comment on food or entertainment as the flight was too short to offer either."
Pros: "The price of the tickets. The crew on the flight was very nice."
Cons: "Cost of food. Seats had room but you might as well sat on a board. The cheap seats were offset by having to pay for a carry on and pay for food."
Pros: "Easy to get on and off plane since fewer people brought carry-on luggage. The staff was also extremely friendly. The plan was clean and comfortable."
Cons: "No complaints."
Pros: "The price was excellent particularly for someone like me who travels to and from FL without baggage frequently. This was my first Frontier flight from Orlando to Pittsburgh but won't be my last."
Cons: "Seats were not very comfortable for a relatively new airplane."
Pros: "Crew was friendly"
Cons: "Flight there delayed 2 hours return flight over an hour. Had to buy my seat when checking in? This is of course in addition to paying for luggage - even 1 bag. Have to pay for even a water or soda while on board. No entertainment. Tiny seats - can't be a large person and fly with Frontier."
Pros: "Not much"
Cons: "Couldn't find bag fees online until check in. Extra costs for everything made the fare not worth it at all. Flight crew so rude about handling car seats and questions."
Pros: "New plane. Great pilots"
Cons: "Why is it legal to "sell" exit seats? You're supposed to have someone capable of opening the door in an emergency. Selling the seat to an elderly or frail person puts others at risk. This needs to stop. Your jet fuel is cheaper than it's been in six years, yet I'm sure you would love to charge for the use of the lavatories."
Pros: "The total experience was good in view of the price. For that rate getting a straight through flight on a safe clean plane is a great deal!"
Pros: "The flight was a direct flight, so no hassle of layovers."
Cons: "Boarding was very slow and resulted in a late departure and late arrival to our destination. The crew stood around and chatted with eachother during the boarding process rather than helping to expedite. The seats of the plane could not recline and had chinsy arm rests that the children on the flight could not help but play with - resulting in a constant rattling noise throughout the flight. There was garbage left in tray tables and seat pockets. Lastly, it took around 30 minutes for the luggage to reach baggage claim. Our flight was scheduled to arrive at 3:55; we arrived at 4:10 and got our bags at 4:40. Overall, a very poor experience."
Pros: "The TSA line seemed miles long, but it went fairly quickly."
Cons: "The flight was more than 3 hours delayed which I didn't find out about until after I was at the airport. We got a $10.00 food voucher after we had been in the airport 1 1/2 hours prior to takeoff and then another 2 hours after the time the plane was actually supposed to have left. I was also told that we would be compensated for the delay, I haven't seen anything about that. My mother and I checked in together, they put me in zone one and her in zone 4, this was after I paid for each bag and $40.00 for the carry on bag. It was absolutely NOT a good experience."
Cons: "SUPER UNCOMFORTABLE SEATS, CHARGES FOR EVERYTHING, NO FOOD OR TV OR ANYTHING IN A FLIGHT OF 4 HOURS."
Pros: "Available for purchase"
Cons: "I believe water (at the least) should be offered FREE of charge, and a snack packet or crackers."
Pros: "The flight was a little rough, but we boarded and landed early. Not bad overall."
Cons: "No onboard entertainment and very limited food."
Cons: "Everything, no lack of communication upon changes, horrible flight, no accomedations for delays, the lack of knowledge for known delays. The fact I have to pay for a check in ."
Pros: "Can't beat the price."
Cons: "Airbus jet we flew both ways did not have reclining seats and service tray was only 4 inches wide."
Pros: "Non stop"
Cons: "Paying for snacks."
Pros: "safely arriving at my destination."
Cons: "this takes no fails to a new level. a tray table the size of my hand, seat backs do not recline, no music or option for any entertainment, paying to not sit in a middle seat."
Pros: "The original price of the ticket listed on Kayak's website."
Cons: "The extra fee for a seat once I had purchased my ticket. The extra price for a carry-on once I had purchased my ticket. The disgustingly dirty cabins. The over it attitudes of the flight attendants, although who can blame them having to work for this airline. The lack of leg room for someone like myself who is over six feet tall AND the unsolicited comments from a flight attendant who said I should get a seat in an exit row or towards the front of the plane when she and I both know that those seats were more expensive. I should not have to pay for more leg room because I was born tall!!! Also, the zone system of boarding is the worst I have ever seen. No airline does this very well, although Southwest comes close, but Frontier actively makes it worse!"
Pros: "At least a beverages"
Pros: "cheap, on time, friendly staff"
Cons: "seats don't recline, no complimentary drinks or snacks"
Pros: "Boarding was very fast and smooth. The flight was very lightly filled so guests were allowed to sit wherever they wanted. The flight staff was very friendly and the plane was clean. The plane landed earlier than scheduled at the destination and we were able to exit the plane immediately."
Cons: "Seats are uncomfortable, no complimentary snack or even drink. I was aware that guests are charged for carry-ons, so I planned ahead and packed all of my belongings in an under the seat carry on."
Pros: "Great deal for short notice."
Cons: "There were two check in lines, one regular and one bag drop only. The bag drop line was three times longer than the regular check in line, and had one attendee working the line versus three attendees in the regular check in line. It was incompetence at a whole different level. Bag drop should be just that... You've already checked in, take the bag and let me go... It just made no sense..."
Pros: "They could move my seat to accommodate me. Very nice."
Pros: "The extra charges for carry on luggage and selection a seat and charging for a soft drink on the plane is a bit excessive. Reinhold"
Pros: "The flight attendants were polite."
Cons: "Delay announced of 2 1/2 hours, but posted at gate a delay of 2 hours. Passengers rushed on to plane at 9a, a 1 hour delay, then sat on plane until 10a. Plane taxied toward runway for takeoff, then recalled to gate to pick up a crew member. So, a 2 1/2 hour delay occurred anyway. A total clown show!"
Pros: "Not crashing."
Cons: "Everything is sold separately, pay for seat, pay for luggage, pay for beverage. I really wanted to chew someone out for leaving us on the tarmac 2 hours. But who? Not the crew. Horrible experience."
Cons: "Wasn't aware that Frontier does not participate in TSA pre-check. My fault for not researching more, but I almost missed my flight. Also the crew on the plane could have been more informative about procedures."
Cons: "ONE AGENT at the Ticket counter, and ONE AGENT helping her, sauntering on the floor with 2 ladies' 'carry-ons'? THen the ladies are checking credit cards, something about moving clothes from one cas to another.... I was the Next one in line, WAITING AND WAITING, 20+ minutes, and NOW THE CHECK-IN LINE BEHIND ME IS FULL!!! And these Two AGENTS are still playing with these 2 ladies. (I dare say the race card was played here!) THIS IS UNACCEPTABLE. THE OTHER AGENT SHOULD HAVE BEEN ABLE TO GET BEHIND THE COUNTER AND START 'WORKING'!"
Pros: "Boarding and flight were fine."
Cons: "I did not like the extra cost for luggage and having to purchase my seats. It made the flight not affordable. The luggage took a long time to get in Orlando."
Cons: "Unable to board flight. Arrived 1 hour early.very rude agent she refused to get a supervisor.told us there was no superb.Daughter missed chemo treatment. We were told could not get on flight till Wed.This was our first time on Frontier.It was very stressful and frustrating.checked in on line rating1.0 very very poor."
Pros: "On time with boarding and reasonably courteous staff"
Cons: "Meals were not complimentary and the seating was tight. Uncomfortable to move around"
Pros: "Very friendly staff and newer slightly reclined seats"
Cons: "Everything standard was an extra cost, did t even get a free drink"
Pros: "I like the price of the tickets, but then you have to pay more."
Cons: "That we have to pay for each bag we take, pay extra to choose seats, no food given we would also have to pay and no TV or entertainment."
Pros: "The plane was new. That's probably the only thing that went right that night."
Cons: "Flight was delayed 6 hours. We had to sit on the plane for 2 hours."
Cons: "Sitting in the plane and flight was canceled, next available flight is 3 days later which filled up and then raised to over $800 . End up booking with Delta for additional $650 to get home for Easter."
Pros: "Crew was great."
Cons: "Additional charge for luggage, paying for drink,snack Should have been told in advance that carry on bag had a charge and water carried a charge. Will not travel on Frontier again."
Pros: "Initial price"
Cons: "Initial price but added on baggage,seats , and food which increased price"
Pros: "I liked having a direct flight to my destination"
Cons: "I would have enjoyed having digital plugs in our seats to access wifi during the flight. Originally booked our flight for the low fair but realized upon check-in that checked bags were $35 extra each. The extra cost of the 2 checked bags made this flight comparable to Delta. Will probably fly Delta next time so we have the "creature comforts" of Wifi and in-flight screens in each seat."
Pros: "Carew was professional and friendly. Flight was on time with no issues."
Pros: "Crew was very nice!"
Cons: "Nothing! Great flight!"
Pros: "Crew was great. Seats were comfortable, but I was beside a tall man with not enough room for his legs in his area."
Cons: "If parents could have controlled their 4 screaming toddlers and one of them kicking the tray table in front of her the whole trip."
Pros: "good seat location."
Cons: "I never made the connection so I didn’t take this flight. Now spirit has lost my bags. They did find me an alternate flight with southwest though, which I am grateful for."
Cons: "Being in severe pain when I arrived at my destination."
Pros: "I was asleep the entire time... so great flight lol!"
Cons: "Extra seat at the back... flight attendants could’ve asked if any middle seaters wanted to move, but eh it’s not their job so no real issue here."
Pros: "I like that Spirit gave me a total refund without too much grief..."
Cons: "as I said in rating my trip to Orlando from Pittsburgh, I never took this flight from Orlando to Pittsburgh as Spirit unilaterally changed the return flight from 4 in the afternoon on Monday to 8 in the morning."
Pros: "The flight crew made the trip worthwhile. Pleasant and knowlegable, along with a smooth flight. It was an improvement from previous flights with Spirit Airlines."
Cons: "No complaints"
Pros: "Very good price"
Cons: "The seat are not comfortable they are to hard. No headphone provide by the airline. May you can add a soda and some chips in to the flight even if you add 10 dollars more in the ticket is not going to cost you more then 2 dollars."
Pros: "Departure and arrival on time."
Cons: "The price on the carry on and suitcase are to expensive. In other Airline is free the carry-on and suitcase is $25."
Pros: "My name is Pedro L. Maldonado Bosque This is the best and friendliest airline that I have ever been on. The staff literally makes you feel like family. Thx will see you guys soon."
Cons: "A little more room. But dont we all. Really nothing nothing nothing"
Pros: "People very nice lighthearted and very funny"
Pros: "Friendly staff. On time. Great price!"
Pros: "Overall comfortable, clean, staff friendly and will definitely rebook."
Cons: "Had some trouble getting checked in on line for 1st flight. 2nd flight easier. Felt knees of person behind me in my back both flights."
Pros: "The boarding process was very smooth and efficient."
Cons: "The plane is small and cramped. The attendants weren't very friendly. They didn't provide a welcoming atmosphere. I chose poorly looking for a quick and cheap flight. The a la cartel approach to airfare just isn't for me."
Pros: "Nothing !"
Cons: "Everything , the whole trip."
Cons: "We left late and uncomfortable seating"
Cons: "The plane was extremely nasty."
Pros: "The plane was clean and new. Thee ride was smooth. Service was fast and friendly."
Cons: "Paying for a carry-on. Now I know to utilize a backpack in the future."
Cons: "There were some very loud obnoxious people on board. The staff did nothing to settle them down and at the end of the flight a fight nearly broke out and only one staff member tried to calm the situation. all others just looked on."
Pros: "Low fares are a sham "bait and switch". Flight arrived on time."
Cons: "I'd rather fly an airline that DOES add in the cost of 1 checked bag larger than a big purse. It's a hassle to have to go hunt for luggage within your specifications (16 x 14 x 12) to avoid the arbitrary and punitive fees. Ridiculous!"
Pros: "Fast flight"
Cons: "Pay for everything and I mean everything. Probably wont fly again"
Pros: "I arrived safely at my destination"
Cons: "Flight was delayed for 2hrs. Missed the connecting flight and had to wait for 5 hrs for next flight."
Pros: "I was able to get a cheaper price with spirit."
Cons: "I didn't know the drinks, snacks, and luggage cost extra until after I booked. But after learning that was kind of spirits "thing" it wasn't so bad. I would definitely fly spirit again on a shorter trip where minimal luggage is needed."
Pros: "Everything was smooth and quick"
Cons: "Plane and seats were very small and uncomfortable"
Pros: "Ticket agent was great"
Cons: "The size of the seat paying for all Bev"
Pros: "Very accommodating!"
Pros: "Arrived at my destination."
Cons: "Flight landed 30 minutes late and then we were delayed another hour with no explanation after being told it'd be only 10 minutes after the last person got off the plane. Unfriendly not even dating to border on polite."
Pros: "It got me from point A to point B"
Cons: "They draw you in with a low airfare. Then you are charged $50 to carry-on or $55 to check your bag once you get to the airport - so of course you have no choice! Then I had to "buy" my seat?! REALLY? What on earth did I pay for to begin with? If you're going to be like that, put all those things in big font on your booking page so that people don't get caught off-guard. Oh, I'm sure you have it on your website, in some tiny print that no one sees"
Pros: "Very uncomfortable, seats did not go back and the attendance were very bad. Glad I only booked a one way."
Cons: "The flight attendance were very bad not friendly at all, but the worst was baggage claims. I've been flying for over 50 years and I've never ever had to wait that long for a bag. It took almost 1 hour for the first bag to come down, we were all very mad. I missed my ride and had to cab it, Never again I herd story's not to fly spirit now I know why!!!"
Pros: "Price pilots control during flight"
Cons: "$50 checked bag. No in flight movie. Tardy leaving."
Pros: "seat space"
Cons: "Our family was separated on different flights and we had to pay an additional $251 to get our minor daughter moved to our flight."
Cons: "Flights were behind schedule resulting in a 2.5 hour delay."
Pros: "on time arrival"
Cons: "no crew contact until 10 minutes prior to take off. We still didn't board and didn't know why we were delayed. Horrible take off Horrible landing....passengers actually made noises and spoke out when we hit so hard."
Pros: "Crew and pilot very friendly and interactive with us passengers."
Cons: "Nothing. It was a good and comfortable flight. I was quite comfortable"
Cons: "Almost everything. The service was terrible and so where the people around me."
Pros: "Crew speedy service"
Cons: "When there in orlando had trouble with comformation"
Pros: "that it was a straight flight, the staff was courteous"
Cons: "When we got there an hour early they had closed the flight so we could not get our boarding pass. Had to pay extra money to get on next flight. Seats are too small, so uncomfortable. Make you pay extra money for a seat. No snacks or beverage is ridiculous, not even water on an almost three hour flight and after waiting to board the plane. The bag fee was the highest I have ever seen Do not ever plane to fly Spirit anymore if I can help it. Ended up paying more than we would have with another carrier after all of the extra fees and less service comfort."
Cons: "Boarding was very late. They had no schedule. Baggage charge is excessive & a ripoff."
Pros: "You do get exactly what you pay for. It was an easy flight though the changing of gates multiple times was annoying. The crew was easily one of the friendliest I've every experienced from any airline! I'll fly with them again!"
Cons: "Tight space, however luckily I'm not a tall person!"
Cons: "flight was cancelled, then delayed twice. Was supposed to arrive in Detroit @ 1PM, didn't end up getting there until 1AM"
Cons: "I had a death in the family and could not get ahold to anyone from the airline. I ended up buying a new ticket to travel home to burry my family member. I did not use this ticket."
Cons: "Plane was late taking off and I had a connecting flight."
Pros: "As far as the flight was concerned, pretty regular"
Cons: "Didn't like being nickeled and dimed for everything on the flight, which was not made apparent until well after getting the ticket. Also did not like having to wait several hours to take off due to a poor implementation of a new computer system. A malfunction is one thing but this sounded more like a failure on the company end."
Pros: "Direct flight!"
Cons: "I did not like that EVERYTHING costs xtra. It caught me of guard & I was not prepared. I get the xtra luggage cost, but EVERYTHING? Seats don't recline. I felt squished."
Pros: "After a Spirit Airline computer malfunction rendered us hostage (unable to leave the plane) for 4 hours, the passengers were then asked to purchase snacks and beverages. The ac /light/help button panels were falling apart, some partially dangling from the ceiling."
Cons: "Spirit Airlines lacks customer service and empathy. The flight attendants that I made contact with were the absolute worst in the industry, and I can't believe they consider themselves to be "professionals". Dena, an attendant with a very unkempt appearance, did not want to be bothered by any of the passengers, and made this very clear by barking orders at anyone who may have asked her a question. I decided to call Spirit Airlines while we were stuck on the tarmac, and quickly found out why Spirit offers the "cheapest" flights. Spirit does not accept any negative feedback; There is no method of relaying a poor customer experience. As Sam from "customer service" told me, "we do not accept complaints. . . You may submit them through the spirit website. . . Someone may or may not get back with you". This is not the way a business should operate."
Cons: "We waited 4-6 hours delay flight due to the tech crew. Then they said to us 3 hours later, we have to wait on another plane. Worst trip I've ever had. I will never fly with this company ever again. I will let the world know."
Airlines flying to Pittsburgh have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Pittsburgh
Masks required on board, masks provided on flights to Pittsburgh
Social distancing seating
Middle seats unavailable to book on flights to Pittsburgh
Testing for antibodies, testing for symptoms for flights to Pittsburgh
Waiving of change fees. Search flexible flights to Pittsburgh