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The crew was very friendly.

Check in at MCO was very long.

The flight was a direct flight, so no hassle of layovers.

Boarding was very slow and resulted in a late departure and late arrival to our destination. The crew stood around and chatted with eachother during the boarding process rather than helping to expedite. The seats of the plane could not recline and had chinsy arm rests that the children on the flight could not help but play with - resulting in a constant rattling noise throughout the flight. There was garbage left in tray tables and seat pockets. Lastly, it took around 30 minutes for the luggage to reach baggage claim. Our flight was scheduled to arrive at 3:55; we arrived at 4:10 and got our bags at 4:40. Overall, a very poor experience.

Flight was delayed, first because we had to wait forever for fuel. It was really hot on the plane while we waited. It would have been better to wait for the plane to be fueled, or at least started fueling, before boarding. Then we sat and waited in the backed up line for takeoff. It was miserably hot.

Boarding was easy and i had a great seat.

It wasnt a long flight so there was no entertainment and minimal food.

PERSONAL TREATMENT!

I never even ended up on the plane. The departure time came and went with no communication from the desk agents I was sitting 10 feet away from. No communication about the flight being delayed was given until I asked. It was 3 hours later when they unceremoniously cancelled the flight. And because it was weather-related I didn't receive any of my money back. Worst travel day ever.

The total experience was good in view of the price. For that rate getting a straight through flight on a safe clean plane is a great deal!

New plane. Great pilots

Why is it legal to "sell" exit seats? You're supposed to have someone capable of opening the door in an emergency. Selling the seat to an elderly or frail person puts others at risk. This needs to stop. Your jet fuel is cheaper than it's been in six years, yet I'm sure you would love to charge for the use of the lavatories.

Not much

Couldn't find bag fees online until check in. Extra costs for everything made the fare not worth it at all. Flight crew so rude about handling car seats and questions.

Crew was friendly

Flight there delayed 2 hours return flight over an hour. Had to buy my seat when checking in? This is of course in addition to paying for luggage - even 1 bag. Have to pay for even a water or soda while on board. No entertainment. Tiny seats - can't be a large person and fly with Frontier.

The crew was nice and comforting. I was nervous because it was my first time on a 9 seater plane but the ride was surprisingly smooth

Absolutely nothing!

I never even took the flight - the layover was moved ahead by two hours THE DAY OF THE FLIGHT causing me to cancel my flight, since the layover was then leaving before my first flight even took off! At that time, alternate flights were >$250 one way and I HAD to be at my destination the next day for a wedding. Southern Airways caused me hours of time spent planning and additional money to find alternate transportation. WOULD NOT RECOMMEND -- I am never flying with this airline again!

Absolutely nothing.

I had this airline booked several times (4 flights to be exact) and every. single. time. the flight was either cancelled or changed in some way. In the first instance, the second leg was moved three hours ahead, causing the second leg to depart before the first one, so I had to cancel it. In the second, the first leg was moved three hours before the initial departure time, and I had to cancel it due to scheduling issues. The third time I tried to take this airline, the first leg was cancelled completely and in turn my return flight was also cancelled. Each time, they informed be THE NIGHT BEFORE the flight was supposed to leave that it was either cancelled or modified. Had I not booked all four of these flights at once months in advance, I wouldn't have booked it again after the first instance. Do you know how expensive it is to find alternate transportation THE NIGHT BEFORE you are trying to travel? I will never attempt to fly this airline again. They have a lot of work to do to gain the trust of their passengers and they are not doing it right by any means in my opinion.

Great Crew, very pleasant. It was nice to be away from all the frustrations common in the main airports and to get to wait with my family right up to boarding time.

The plane left over 4 hours after departure time. It also took a while to figure out that this airline is not based within the main airport (at both DFW and MEM airports at least) and the address for the actual boarding place was not included in any communication prior to the flight. No compensation for inconveniences caused.