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Airports
Origin
Rome
$633
only
$633
Amsterdam
$264
only
$264
London
$536
only
$536
$430
only
$430
Frankfurt am Main
$408
only
$408
Istanbul
$600
only
$600
Stockholm
$490
only
$490
Paris
$338
only
$338
Destination
Pittsburgh
$264
only
$264
Mon, Nov 20
AMS
PIT
11h 25m
Mon, Nov 27
PIT
AMS
10h 15m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
LGW
Okay 4.3

The crew.

In Iceland, I didn’t think the boarding process could be any worse then the first leg of the flight, but it was. They were making announcements looking for 5 volunteers to stay overnight and catch the next flight out as this one was full. I believe I was the only volunteer and somehow i still ended up making the flight. This caused a lot of confusion with my friend picking me up in London. No passengers knew what was happening in Iceland as there was no communication from the airline and panic had started to spread. They didn’t even tell us we were to board a bus once through the gate, that took us to our plane. No one directed us once on the tarmac, so on the plane people from the front were coming from the back door.... chaos.

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

BOS
KEF
Okay 4.0

On flight back, how are you letting there be a 7 hours flight without any free food? For sure I understand I paid for an inexpensive flight, but offer a small biscuit and some water, or juice at the bare minimum.

SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

Fri, Jan 12
ARN
PIT
23h 08m
Fri, Jan 26
PIT
ARN
18h 20m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Nov 20
AMS
PIT
11h 25m
Wed, Dec 6
PIT
AMS
10h 15m
Trip: 17 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

Sat, Dec 9
LHR
PIT
18h 11m
Sun, Dec 10
PIT
LHR
13h 30m
Trip: 2 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1468 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

AMS
SFO
Excellent 10.0

Loved the service...everything was excellent

The bus class seat was a bit narrow at the feet

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

SVO
AMS
Okay 5.2

KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights...

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

Sun, Dec 3
ARN
PIT
20h 36m
Sun, Dec 31
PIT
ARN
16h 49m
Trip: 29 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13331 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
VIE
LHR
Excellent 8.0

punctuality

trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps.

CPT
LHR
Good 6.6

Your staff were truly excellent, helpful and engaging.

My TV worked only intermittently and I therefore could not relax and enjoy the entertainment...

LHR
DEN
Excellent 10.0

plane was not full so plenty of room to move around etc

LHR
BUD
Mediocre 2.6

Only card why?? No free food??

OTP
LHR
Good 7.3

crew was very pleasant and helpful

i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel

Thu, Apr 26
IST
PIT
23h 34m
Sun, May 6
PIT
IST
16h 30m
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 13528 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
MOB
ATL
Good 6.0

Felt like I was sitting in my neighbors lap!

JFK
LAX
Excellent 9.3

Check in was easy through their app. Also very quick lines to drop off bags. Crew was very nice and respectful

Seat are a little bit too close together. But overall very comfortable

LAX
GUA
Mediocre 2.0

Nothing worst flight I've ever had.

Everything Delta was so poor quality!!! The flight attendants were not helpful.

DTW
EWR
Excellent 8.0

Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time.

JFK
JAX
Good 7.6

Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently.

Tue, Jan 23
FCO
PIT
37h 50m
Wed, Feb 14
PIT
FCO
40h 43m
Trip: 23 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16502 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
BUD
Good 7.0

Boarding time was supposed to be 19:10, we did not start to board until passed 20:00. Needless to say we were delayed. There was a woman at the counter,but there was no explanation given about the delay. Luckily it was the last leg of my journey and did not miss a connection flight,but being on an 11 hours flight just before, I was a little cranky. Overall I had a great experience.

BOS
IST
Mediocre 2.0

I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise.

They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least.

IST
AMS
Excellent 10.0

Quality of Service

-

IST
LGW
Good 7.6

Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you

Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities.

MXP
IST
Good 7.6

The food and entertainment was good. The crew was very nice.

Fri, Jan 19
AMS
PIT
11h 25m
Fri, Jan 26
PIT
AMS
10h 15m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

BOS
KEF
Okay 4.0

On flight back, how are you letting there be a 7 hours flight without any free food? For sure I understand I paid for an inexpensive flight, but offer a small biscuit and some water, or juice at the bare minimum.

KEF
LGW
Okay 4.3

The crew.

In Iceland, I didn’t think the boarding process could be any worse then the first leg of the flight, but it was. They were making announcements looking for 5 volunteers to stay overnight and catch the next flight out as this one was full. I believe I was the only volunteer and somehow i still ended up making the flight. This caused a lot of confusion with my friend picking me up in London. No passengers knew what was happening in Iceland as there was no communication from the airline and panic had started to spread. They didn’t even tell us we were to board a bus once through the gate, that took us to our plane. No one directed us once on the tarmac, so on the plane people from the front were coming from the back door.... chaos.

Wed, Jan 17
AMS
PIT
11h 30m
Wed, Jan 24
PIT
AMS
10h 15m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

KEF
LGW
Okay 4.3

The crew.

In Iceland, I didn’t think the boarding process could be any worse then the first leg of the flight, but it was. They were making announcements looking for 5 volunteers to stay overnight and catch the next flight out as this one was full. I believe I was the only volunteer and somehow i still ended up making the flight. This caused a lot of confusion with my friend picking me up in London. No passengers knew what was happening in Iceland as there was no communication from the airline and panic had started to spread. They didn’t even tell us we were to board a bus once through the gate, that took us to our plane. No one directed us once on the tarmac, so on the plane people from the front were coming from the back door.... chaos.

YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

Fri, Apr 13
CDG
PIT
11h 10m
Fri, Apr 20
PIT
CDG
10h 45m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

BOS
KEF
Okay 4.0

On flight back, how are you letting there be a 7 hours flight without any free food? For sure I understand I paid for an inexpensive flight, but offer a small biscuit and some water, or juice at the bare minimum.

Fri, Jan 12
ARN
PIT
23h 08m
Sun, Jan 28
PIT
ARN
20h 15m
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Dec 4
ARN
PIT
18h 33m
Sun, Dec 31
PIT
ARN
18h 40m
Trip: 28 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13331 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BOS
Okay 5.6

Were very nice and accomodating

Entertainment only worked sporadiaclly, crew tried toreaet it numerous times

VIE
LHR
Excellent 8.0

punctuality

trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps.

LHR
DEN
Excellent 10.0

Everything

LHR
DEN
Excellent 10.0

plane was not full so plenty of room to move around etc

OTP
LHR
Good 7.3

crew was very pleasant and helpful

i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel

Tue, Dec 5
LGW
PIT
30h 30m
Mon, Dec 11
PIT
LGW
10h 30m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Dec 5
ARN
PIT
18h 18m
Sun, Dec 31
PIT
ARN
16h 49m
Trip: 27 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13331 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
DEN
LHR
Good 6.3

food was good

IFE was not good the equipment is very old and selection is limited

LAS
LHR
Excellent 8.0

The flight was great. Business class is the way to go if it’s in your budget. However, the British Airways photos of business class does not quite reflect reality. It’s just a regular seat with more leg room.

BWI
JFK
Good 6.0

The British airline flight was operated by american airline and someone who handled her bag stole everything. We purchased prior to the flight. 2 pairs of sneakers a gift spoon for our grandson and other items not mentioned. Then they put her bag on another flight which made her wait for 1.5 hours in Madrid for her bag. Your handlers ruined our trip.How can you allow thieves to do this especially with TSA supposedly there monitoring it? I want a claim form sent to me ASAP so I can recover my goods. A notice was not placed inside, stating it was checked.

OTP
LHR
Good 7.3

crew was very pleasant and helpful

i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel

ORD
LHR
Good 6.6

Excellent vegan meal selection!

No Wifi, average movie selection, cramped space, 2+ hour delay (half of which was spent sitting on plane).

Sun, Dec 3
ARN
PIT
18h 36m
Sun, Dec 10
PIT
ARN
23h 39m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1468 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

AMS
SFO
Excellent 10.0

Loved the service...everything was excellent

The bus class seat was a bit narrow at the feet

SVO
AMS
Okay 5.2

KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights...

AMS
IAH
Good 7.3

Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess.

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

Fri, Nov 24
FRA
PIT
11h 35m
Sun, Nov 26
PIT
FRA
10h 40m
Trip: 3 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

Tue, Dec 5
LGW
PIT
30h 30m
Sun, Dec 10
PIT
LGW
11h 45m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jan 24
FCO
PIT
37h 50m
Wed, Feb 14
PIT
FCO
40h 43m
Trip: 22 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16502 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
AMS
Excellent 10.0

The flight attendants were amazing. The entertainment. And the comfortability

SFO
IST
Mediocre 2.0

N/A

Connecting both flights would be good

IST
BUD
Good 7.0

Boarding time was supposed to be 19:10, we did not start to board until passed 20:00. Needless to say we were delayed. There was a woman at the counter,but there was no explanation given about the delay. Luckily it was the last leg of my journey and did not miss a connection flight,but being on an 11 hours flight just before, I was a little cranky. Overall I had a great experience.

BOS
IST
Excellent 10.0

Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe).

IST
AMS
Excellent 10.0

Quality of Service

-

Sun, Dec 3
ARN
PIT
18h 33m
Sat, Dec 30
PIT
ARN
16h 30m
Trip: 28 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13331 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
CPT
LHR
Good 6.6

Your staff were truly excellent, helpful and engaging.

My TV worked only intermittently and I therefore could not relax and enjoy the entertainment...

ORD
LHR
Good 6.6

Excellent vegan meal selection!

No Wifi, average movie selection, cramped space, 2+ hour delay (half of which was spent sitting on plane).

LHR
DEN
Excellent 10.0

Everything

OTP
LHR
Good 7.3

crew was very pleasant and helpful

i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel

LAS
LHR
Excellent 8.0

The flight was great. Business class is the way to go if it’s in your budget. However, the British Airways photos of business class does not quite reflect reality. It’s just a regular seat with more leg room.

Sun, Feb 11
LGW
PIT
11h 25m
Sun, Feb 18
PIT
LGW
10h 30m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
BOS
KEF
Okay 4.0

On flight back, how are you letting there be a 7 hours flight without any free food? For sure I understand I paid for an inexpensive flight, but offer a small biscuit and some water, or juice at the bare minimum.

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

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