It was my first time experiencing a direct flight from Dublin to LA! It is the way to travel. Very friendly staff with a decent entertainment movie/tv selection.
Minor on this front but boarding/taking off was delayed by over an hour. Also I would recommend bringing your own food.. The food not very good at all. (Not that airplane food is ever amazing!!
The flight staff did an outstanding job of trying to keep everyone comfortable and responded in a timely fashion to the request of the passengers. On my midnight flight to Dublin from LAX, there were a lot of crying children on board and the flight staff did everything they could to accommodate the parents in an attempt to keep them calm and not disturb the rest of the passengers so much. The flight staff was very attentive, as a person who never eats airline food the flight attendant noticed that and asked if I was feeling okay and said if I wanted or needed anything to be sure to ask. So even with a lot of stuff going on, I still received personalized service.
At LAX once boarding started it took almost an hour to get everyone seated and then we spent extra time waiting to authorization for take off and the same thing happened on my return trip from Dublin Airport we had a late boarding and take off which delayed our arrival to LAX by 45 mins. I know there are flight delays all the time for a variety of reasons but as a first time user of Ethiopian Airlines I was a little disappointed, but I would use the airline again.
The stewardes on the plane were helpful, and honestly relatively attractive. The pilot also attempted to make up for lost time. Food was adequate.
Boarding and arrival was significantly delayed, although weather conditions were primarily responsible for the delayed arrival, as the pilot fly extra fast to get to the airport basically on time. I was also annoyed that unlike many other transatlantic carriers, no beer or wine was complimentary with dinner
Logistics leading up to the flight were a major pain. We could do *anything" online and had to call (and wait on hold for an hour) just to get seat assignments.
Everything was excellent, aided my the fact that there was fewer passengers than normal transatlantic flights. Coach seats seemed roomier and very comfortable.
Only issue was some of the movies had very low maximum volume.
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