Cons: "Seats were very uncomfortable"
Pros: "food was better than expected and not too pricy"
Cons: "no delay!"
Pros: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Cons: "It could have been on time."
Pros: "Flight departed 2.5 hours late. No compensation vouchers issued at the gate, but snacks and drinks were provided free on board, which was a welcome gesture."
Cons: "Lack of updates regarding the flight delay was frustrating."
Cons: "Flight could’ve arrived on time."
Pros: "Helpful staff"
Cons: "Not much leg room"
Pros: "What I love the most is the cabin crew through speaker was very funny, breaking the ice by making jokes. I have never experience that before and it's the best start to a flight if you are a bit concerned about flying. Was very easy and organised to board and the crew were very nice,"
Cons: "Nothing at this point"
Cons: "The flight was delayed twice There are always delays"
Pros: "On time and nice staff"
Cons: "No vegan options on menu other than crisps......."
Pros: "Crew were excellent and the flight was without faults"
Pros: "Punctuallity & cabin crews"
Pros: "What a landing from the pilot. Straight from the aviation textbook."
Cons: "12 min delay."
Cons: "Boarding delayedchaotic"
Pros: "Overall Easyjet is an ok airline, I will continue to fly with them, however, small things like paying extra for speedy boarding and then not having a separate line is a real disappointment. Given the option I would pay a the extra to fly with a better airline, however, being from Northern Ireland we are limited to what we can have."
Cons: "Flight left late. Hand luggage bag had to be checked in. I had to go straight to work after I Ianded so didn’t appreciate the extra 20 minutes wait at the luggage carousel. I was told the overhead lockers were full, which they weren’t."
Pros: "Plane was fine"
Cons: "had to wait nearly an hour from departure lounge then on the plane before takeoff. Felt we were being herded like cattle and then left to stew in a holding room before allowed access to plane."
Cons: "Flight delayed by over 2 hours (19.05 flight)... Even the 20.30 flight left before us! Zero communication from ground staff, no food vouchers. Extremely poor!"
Pros: "No food or entertainment."
Pros: "Kept well informed about ghastly delay"
Cons: "3 hours 11 mins late arrival at destination"
Pros: "Excellent pilot communication an great flight attendants."
Cons: "No complaints"
Pros: "Adequate for short flight"
Cons: "Cramped seating Long wait on jet ramp"
Pros: "Staff were good. EasyJet kept us informed. There is a high degree of efficiency and you are treated as a paying passenger rather than cattle."
Cons: "Delays seem inevitable with EasyJet on the Belfast route. I can't remember the last time we had one that wasn't delayed by more than half an hour. The scheduled time is longer than any flight has taken, but I think this is actually a realistic approach given the probability of a delay. There is an issue with 2-3 year olds and seat belts - they are not allowed to travel on a parent's lap, but they can wriggle out a lap belt easily and so are unsecured."
Pros: "Exactly as the title says. Really quick."
Pros: "Flight left Edinburgh on time and arrived on time that’s something that doesn’t happen to often and the crew were really friendly"
Pros: "On time"
Cons: "Using buses rather than gates to to enter the airport. Is it some kind of saving money with out considering passengers comfort"
Pros: "The way Boarding was arranged."
Cons: "Time management was poor"
Pros: "Crew ok."
Cons: "Automated baggage drop off No one to help with bags. Very late. Sat on plane for ages before lift off. Slow to get a drink. Hardly time to drink it. Very uncomfortable and annotingz experience."
Pros: "Nice crew"
Cons: "Late for return and arrival flight"
Cons: "Flight late again, plane filthy. Not good enough."
Cons: "Boarding halfway through was delayed, had to wait on the ground at Bristol for some unknown ground staff person to turn up before we could disembark"
Pros: "Good flight - nothing much to report other than it was a flight without any hassles."
Pros: "Smooth experience from boarding to landing, staff efficient and helpful."
Cons: "Left 30 minutes late."
Pros: "Short, quick flight that saved me a lot o time"
Cons: "Queuing on a stairwell in Belfast"
Pros: "Nothing. We were not on the flight because the gate closed before we got there. We were delayed because my wife had booked assistance from departure area to gate."
Cons: "We were delayed by Airport assistance for my wife although it was booked well in advance and Easyjet gate closed before we got there despite the fact they were told we were on our way we had to rebook at a cost of €337 single for two persons from Malaga to Belfast."
Pros: "Departed punctually in both directions. Just a 25 minute flight so there's not much more I can say."
Pros: "Absolutely no information given by airline staff or airport staff."
Pros: "Airport facilities in Edinburgh. No waiting time at security. Water fountaine after security."
Cons: "Plane was delayed by nearly 1 hr. No information of it until 15 min before the scheduled take off time, inspite of me signing up to text alerts at the flight booking. Boarding via bus and just 1 staircase. Passengers with children under 5 years announced to board first, but no chance as no way through unorganised crowd of passengers waiting."
Cons: "very long delay with no real reason given"
Cons: "Flight was cancelled after they told us it was just delayed. They did not re-book us on any other flight or airlne, therefore, they left us stranded to fend for ourselves. The expenses and reimbursement claim process is quite lengthy. I'm not at all impressed with EasyJet"
Pros: "Flight was low price and the cabin uncrowded."
Cons: "Boarding the flight in Edinburgh was delayed by forty minutes. Delays at Gatwick waiting for coaches to arrive before we could disembark and get to the terminal."
Pros: "Flight to Luton was great and even though we arrived at the gate when boarding had commenced, staff were still helpful and gave us priority boarding. Return journey was an hour which was really cool but alas..."
Cons: "...all the time savings I thought we'd made quickly evaporated after landing - we couldn't disembark until over 15mins after landing and another 45mins to reclaim baggage. With two children aged 3years and 6 months, the experience wasn't really great at all. Only reason why I'm not giving less than 3 stars are for the positives mentioned above."
Pros: "I liked the price of the flight compared to other airlines, I likEd the colour of the airline and how clean it was. I liked the fact that the flight was uneventful and completed. I liked it that we did not get delayed and I liked the professionalism of the crew."
Cons: "I didn't like it that you did not carry pillows. I didn't like the food trolly, would much prefer a set meal."
Cons: "Flight was over an hour late which meant I nearly missed my connection despite running through the terminal in Milan."
Cons: "Hold checkin counter open to advertised time"
Pros: "The crew was kind."
Cons: "I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it."
Cons: "the heat in the cabin was unbearable"
Pros: "Crew were polite and friendly. Aircraft was clean and comfortable and the price was unbeatable."
Pros: "Cheap price"
Cons: "Late boarding and twenty minutes late taking off then no staff to meet the plane when it landed in Stansted for 40 minutes so I missed the train I was booked on which cost me more than the return flight to renew my train ticket"
Cons: "Having to now pay and queue for cabin baggage is treating customers like dirt. Flight was one hour late to Dublin so missed my connection. Best not flying with this crowd in future."
Pros: "The flight was fine, we arrived safely."
Cons: "All the “sales pitches.” Hard landing."
Pros: "The flight attendants were very friendly, courteous and professional."
Cons: "Literally everything from checking in to seat and baggage is unnecessarily monetized."
Cons: "They don’t accept credit cards from USA."
Cons: "Being told off for bringing my duty free bottle of wine an drinking it mid flight. They ran out of wine on way over. I didn’t see anywhere where you can’t drink your own beverage??? Was quite embarrassing I have to say. I drank it anyway. What was I supposed to do with it??"
Cons: "This is the terrible airlines that we have ever experienced. It’s not organized at all. After booking the ticket, I didn’t say we have to check in 2 hours prior to not to get charged at the airport. When we stand at the encounter, everyone in line didn’t know this and had to turn around to get in the different line to pay for checking in. After that, we had to get back in a long line and the lady didn’t mentioned that she can check in our luggage’s. With that being said, we had to go back to other encounter to pay for checked in luggage. We paid almost $200 for checking in and luggage. How stupid is that? We and other customers in line all said we felt it’s the rip off. We come to Ireland for vacation and expected it would be welcome and nice. This turned us off. Never fly with this airlines again. Thumbs down!!!"
Pros: "We got there."
Cons: "Service was not great. The baggage allowance was lower than other airlines, forcing us to repack before we checked our bags. Checking in online was mandatory-something that wasn’t very noticeable in the email when we had a million other trip details to attend to so we didn’t and ended up having to pay a fee to check in. Ridiculous. My wife and I were not seated together even though I booked both tickets together. The inexpensive upfront price of the flight is not worth it since they will trick you into paying in other ways."
Cons: "Was told at boarding gate for a visa check stamp requirement. Admittedly it was mentioned in a casual way in the boarding pass,but wasn't a border control requirement. The airline could have done it there. But was denied boarding, waited for 6 hours to catch next flight and further connections."
Pros: "Crew members were welcoming, friendly and efficient."
Cons: "Stood st the gate 30 minutes and then they changed the gate. Went to the new gate, stood in line again and they changed the gate AGAIN. Walked to the new gate and stood in line about another 30 minutes then once checked in and walked down the jetway, we were stopped again and had to wait!! Then we were delayed on the jetway waiting to load bags and once we started going, there were several planes ahead of us so we sat on the tarmac and waited some more. Flight arrived in Dublin more than 2 hours late!"
Cons: "No customer service, hidden fees, rude staff, small plane"
Pros: "Not much"
Cons: "Two hours delayed"
Cons: "Nearly 3 hours late and no proper explanation for delay. Sorry but delayed incoming aircraft doesn't wash. Also had to wait nearly half an hour upon landing at Stansted before we could disembark"
Cons: "Having to pay to use the toilet on board"
Pros: "we did not receive the boading check in pass even we did an online check in and end up we have to pay 55pounds extra"
Cons: "That they over charge over €50 for not checking online. And not being warned about it on the reservation. Cramped seats, it was giving sounds all the flight."
Cons: "Tiny seats, baggage policy is garbage"
Pros: "Good punctual flights."
Pros: "Getting off the plane at the other end, eventually."
Cons: "The massive delay, the move of gates to the other end of the airport only to get onto a bus and then wait 15-20 minutes to get off the bus and onto the plane. Even an offer of free coffee on board would've been nice but nope, just a few apologies over the PA."
Pros: "If you pay for priority boarding you do expect to get first on the airplane But you go with everyone on the bus and since you got first you are among the last to board ...what the point to pay than?"
Pros: "I like how inexpensive the flight was. This would make up for the other things had we not been seriously taken advantage when it came to our luggage!"
Cons: "We checked in online the night before our flight but didn't get a confirmation. We didn't think anything of it until we got to airport to find that we didn't show checked in, had to pay EXTRA to have our boarding passes printed off, and had to pay for EACH of our bags as well!! OH! And it's almost DOUBLE if you pay for it at the airport where you can weigh it then if you do it online! And take caution! Our bags that are considered carry on size are still too big for this airline do you will forced to check Them! This is obviously how they offset their inexpensive tickets! The cost of the ticket, once you add in all the other unexpected expenses in order to actually get on the flight, was NOT worth the "cheap" tickets we got! That's the only reason we decided to fly to Ireland while on our trip to the U.K. Had we known it would cost this much we never would have come to Ireland for two days!!"
Cons: "Having to pay extra on top of fare to sit beside my own wife!!"
Pros: "I arrived safely without a scratch. The entire crew were very nice. Things were clean. There were no screens for the addicted. I got some sleep before the announcements and sales kicked in on the short flight."
Cons: "Gate was changed after initial assignment. I wouldn't have known if I hadn't sat almost in front of the counter and overheard a customer there saying my flight. I asked someone even closer to the counter if that's the gate, and was told no. There aren't even display boards at the counter so you really have to check. The right gate ended up on the opposite end of the airport, so I wasted a trip and a half, in a way. The previous flight was late, so we boarded half an hour late. We were warned to wait another half an hour on the tarmac but luckily got out in less than half that time. There was no liquid soap in the toilet. I unscrewed the bottle (they really save money and the environment there), put in hot water, and was able to get the soap I needed."
Cons: "Check in was a hassle. Had to go through the line twice. The machine wouldn't read my electronic boarding pass. I wasn't the only one."
Cons: "Lots of lines for a long time. No explanation about the delay until we were on the plane. Also lots of added costs after the initial low fare."
Cons: "2hr 30 minute delay with no information or vouchers"
Pros: "The crew were friendly, plane was clean"
Cons: "The flight was delayed as the flight before hadn't landed, which happens. But when we arrived at Stanstead we waited a long time to get off of the plane, and the bags from the hold were not released for another hour and a half after landing, with no recogition of this or apology for the wait."
Cons: "Late no communication stuck in a queue at airport and no one said a word for over an hour! Will never use again"
Cons: "Rude representatives and terrible organization."
Cons: "£50 x2 charge for not being checked in We checked in 24hrs before hand but they said it wasn't on the system When we checked in we checked our bags in and choose our seats. Absolutely disgusting a £17 flight ended up over £200"
Pros: "Short flight"
Cons: "Did not receive an email from Ryan air. Arrived at Edinburgh airport and was told that since I did not check in and it was within 2 hours of the flight, I would have to pay 50 Euro per passenger to check in. There were 3 of us. I had previously paid for checked bags and to reserve seats. Sneaky way for an airline to sucker people out of money. Have flown Ryan air before. Will never again. Unfortunate. Staff was welcoming and flight was comfortable. Not a reflection of employees. 100% reflection of upper management."
Cons: "Printing my boarding pass at home to make sure I didn't have to pay a 50 euro fee. It's hard enough to do it right before you leave, but we couldn't print anything for the flight back to Brussels."
Cons: "Ryan air is the worst airline I have ever encounter. PLEASE STAY AWAY FROM THEM."
Cons: "The female staff member at the gate was extremely loud and rude and tried to charge £50 to get a luggage bag put into the hold after her colleague had approached and offered this service to my friend. She was extremely embarrassed and offended as the staff member insisted that she place the item into a bag measure. The interaction was unnecessary and unwelcome as my friend had not sked for the kind gesture made by the first staff member. As we were seated in the back row, we were subjected to the raucous behaviour of two of the cabin crew members throughout the entire flight which included discussing particular passengers on the flight including their seat numbers and their personal 'differences' with other cabin crew members whom they would be flying with today! The behaviour of the male and female crew members, both of whom appeared to be American, was nothing short of embarrassing for Ryanair and utterly unprofessional, even during service the couple appeared oblivious to the passengers as they carried on in their interactions with each other. It appeared that the only person who was actually working was the attendant at the front of the plane who I believe may have been the flight manager. A fellow passenger even commented that the couple must have been smoking something before the flight to explain this behaviour. Having flown with Ryanair on many occasions and having recommended them to friends and family in the past, we were bitterly disappointed with both these issues and would suggest that they re-examine their customer care!!"
Cons: "four hour delay--missed my appointment"
Cons: "For the price was fair"
Pros: "Had seat assignment with my husband. Short easy flight"
Cons: "Seats didn't adjust. Plane could have been cleaner"
Pros: "Price was cheap, that's it!"
Cons: "Delayed 4 hours, without any explanation. We had to pay for water!"
Pros: "I liked the fact that my initial ticket was a good value. I liked arriving safely and on time. A Ryanair attendant took me under her wing and made sure I made my flight, without her, I would not have made it. I am thankful for her."
Cons: "Ryanair is not for the uninitiated. Nor for those who don't read the fine print. My baggage fees were not included, nor were the extra heavy baggage fees. My flight change fees were also as much money as my initial ticket. I almost missed my flight because of the extra time required to add in and pay for all of these fees. All told, at the end of the experience, I ended up spending 400% of the cost of my initial ticket. Be wary, be informed, read the fine print, and then be prepared for shamelessly overt marketing, uncaring bored male flight attendants, and a shabby dirty plane covered in cheap vinyl and bill boards. Next time I will pay any price to avoid this experience."
Pros: "This flight offered excellent value and a neat atmosphere"
Pros: "We arrived on time."
Cons: "The very very long wait and queue checking in at Gate 11"
Pros: "The flight was fine. The on board staff was competent."
Cons: "I was not able to use the flight to Edinburgh so this information pertains to my flight from Edinburgh to Dublin. Myself and two friends on the same flight arrived at the airport very early because we were warned we needed extra time for customs. Little did we know that the extra time we needed was to make sure we didn't miss our flight due to the incompetence of the Ryan air staff checking baggage. But actually even before that, you need to be aware that you'll pay another $15 if you are in the same situation we were in and are unable to print your boarding pass. When we arrived to check baggage their automated system was not working. This appeared related to payment however there didn't appear to be anyone in the long line able to do this. We were subsequently sent back and forth about six different places in order to Just check our one piece of luggage each. One of my friends was directed to a separate line at one point and the agent started yelling at us while we were in line. There was only one poor woman who knew what she was doing having to handle several of us who were angry (not just us), as well as a long line of passengers trying to also check their bags. As I said I would not fly Ryan Air again if you paid me! In the long run you pay more between their "extras" and the aggravation."
I missed the flight from Manchester to Dublin because of poor informations from Aer Lingus and the airport, no possibility to check in online, they don't respond to phone calls, I had to buy another tickets to enable me travel to Dublin from Manchester. I want my money to refund.
Late flight, very uncomfortable aircraft. Very very rude team
I were there 20min before departure and they didn’t let me on the board with 5 other people, after all they admitted it was their(Ryanair) fault.