$319 Find Cheap Flights from El Paso to Europe - Compare and Save

First class flight crew was barely available. They came through 3 times while we were on the plane for nearly 4 hours.

Just having a little bit more legroom would've been nice.

It was partially ok .. not anything like from Orlando to Houston... first the flight attendant was not so nice and insisted on have a small backpack down when really was not to put in danger anyone, also the beverages they were not so good... not big chance to select other tea.. the seat was partially ok could not have those flips to hold your head.. and finally when it land off in Guadalajara, it was raining and the flight was going to the main area then go back and drop us out of nowhere with the rain.

Really old place. Not as clean as it should be, tray tables needed better cleaning. The items, trays and some other items need to b6 engineered. Anything task you or crew may do is incredibly load, seriously engineer for quiet smooth, easy. Just opening and closing the tray table is actually dangerous and can easily injure a finger. I'm sure it happens as it happened to me! First time I used United and likely will be the last!

I’m an EP on AA every year for more than a decade but this was a very pleasant and surprising experience. Clean and sizable plane for HOU to CHI. 5 row first class. And excellent food in first class the steak option was really good. Your flight attendants even better. Seat 5A

The experience with United Airlines was excellent; however, the experience with Houston Intercontinental Airport (IAH) was horrible. Although our flight departed from Terminal B, we had to go through security in Terminal C and then get on a train for travel to Terminal B. Additionally, there was significant walking required to get to the boarding location.

Delayed, toilets did not flush, pilot parked to far away from Gate

Short flying. The seats do not recline at all and very uncomfortable.

The delays (5 hrs) were a comedy of errors, and the multiple safety issues encountered were very concerning.

Upgrade planes to have larger overhead bins, especially on this popular route and first class.

Uncomfortable, not managing boarding process and managing people in the way waiting to board at a later time. Terrible delays

Nothing went well. The crew timed out, they sent us to 7 different gates, my original flight got delayed 8.5 hours, and the best American could do was give us a $12 food credit.

Delayed 4 hours which is out of control the airlines BUT what IS in control is their service. After 4 hours delay, they charged me for a beverage on the flight - completely unacceptable. Then I woke up a $12 beverage coupon AFTER I get home - that I can't use. This was HORRIBLE customer experience. I fly weekly and have a choice and will not choose American again if not credited for this flight and/or awarded miles. This was a poor experience.

We sat on the tarmac for an hour. After our flight got delayed 30 minutes because the crew was late.

Normally, I fly Delta first then Southwest second. I would never voluntarily fly American ever again. The seat space on this particular flight for me was incredibly cramped and small and tight. Fly crew not the most pleasant I’ve ever come across, and the normal delays of ground cruise and weather I know you will totally can’t control. Still would not fly American voluntarily again.

Might want to rethink the snacks you offer in first class they were pretty pathetic

Flight took additional prep time since plane came from Mexico, which resultrd in boarding and plane prep being delayed for additional cleaning procedures. Once boarded, plane tire was identified as being low on air and needed to be replaced, which creared the need to deboard and further delays for what was already a late night flight. Would have expected a better scheduled turn around and prep buffer that would have not created that degree of delay and deboarding

2 hours delay on my flight causing me to miss my connecting flight. Cause was for maintenance. I understand maintenance is important but maintenance should be done before boarding people!

Great flight. No issues at all. I still think boarding could be more efficient but otherwise, a good experience.

No complaints. Good WiFi, great crew and excellent speedy baggage claim

We spent two hours on the plane before taking off due to a fault which I would have thought they would have found before boarding so we could have stayed in the airport. Water was in short supply so restricted due to the extra time and so hot. Vegetarian food was awful and wish I hadn’t ordered it and was left starving

Awful. They didn't even show concern that her connecting flight( Dallas to Mardrid) was gone/missing. I don't understand how that is even possible. Rudest answer from one of the crew was that American Airlines sold the tickets to somebody else. My daughter was not in the list.

We departed late but made up most of the time in flight. Our ticket was pure economy, so it wasn’t anything fancy; however, I heard that we arrived in Madrid at the exact same time that First Class passengers arrived! Overall, our experience was similar to what we had on other American Airlines transatlantic flights - good value at a reasonable price. We were even able to get our carry-on baggage onto the plane without needing to gate check it.

The crew were not very personable. The crew did not serve tea or coffee. The bathroom was not kept clean. Two out of the 5 toilets in the cabin weren't working.

I described my experience in the previous window. I didn't realize that there would be another opportunity for this flight. Please look at my response in the previous window.

Boarding was 2 1/2 late no explanation Captain said he did not know why, but he rested at home for an extra couple of hours. Food was edible, Nothing more.

As always a terrible experience. AA stole a day from my vacation days planned to be spent with my Family. Response: delays related to weather issues.

The flight was delayed twice. When the crew explained about the debris causing flat tires, I was glad they took the time to change all four.

The seats were way too crowded. Just because I do not have the luxury of a suite, does not mean that I want to fly from Austin to London scrunched between two people and the seat in front of me in my face. Ridiculous. I should have flown with Turkish Airlines...

The cabin crew were great very helpful and accommodating. We had a fellow passenger throw up next to us. The flight crew did an amazing job cleaning up and reseating us. We did question as to if he should have been let on the flight as his condition was likely self imposed.

I was booked to travel from Dallas to Nairobi via Chicago and Brussels and had been issued boarding passes for all three segments of my journey. At the boarding gate in Dallas, I was required to check my carry-on luggage due to limited cabin space. Despite my attempts to explain that I was traveling internationally and would not have access to the bag during transit, my concerns were not considered. I also informed the staff that I did not have a padlock to secure the luggage, but this was disregarded. Consequently, I had to hastily transfer essential items from my carry-on into my handbag. To my surprise, upon arriving at Chicago Airport, I observed numerous international travelers boarding with cabin bags that were significantly larger than mine. This experience left me extremely disappointed and led me to decide against using United Airlines for future international travel, a sentiment I have also shared with friends and family. Unfortunately, the onboard experience on the Chicago to Brussels flight further reinforced my dissatisfaction. The cabin crew appeared disengaged, indifferent, and lacking in attentiveness, resulting in a service experience that fell well below my expectations.

It started well but flight was cancelled and they created a nightmare rebooking. It is two days later and we still haven’t reached our destination. I am in Amsterdam waiting on transfer desk to open (later than other airlines) to hopefully get a boarding pass. Once that problem is solved we will just pray this flight isn’t cancelled too.

They messed up my seat so I didn’t get the one I paid for

Ground staff and cabin crew were excellent. Flight was perfectly on time. Zero issues.

love the crews and my only problem was the delay at Frankfurt was very bad. I have travelled with Lufthansa for over 30 years now and this was cost me some planned business appointment

The flight delay made the connection a bit tight but that's outside the flight crew's control.

I liked the crews attentiveness, all food and drink items were tasty, and came out in a timely manner. The entertainment systems were not as responsive and my seat had issues with the auxiliary for the headphones. Seats were OK, and the headrest for my seat could go back only so far. Bathrooms were tight fit.

The United Airlines crew that operated this flight was subpar. They didn’t

Actual flight was smooth but we were delayed 70 minutes. Were promised to make it up to us but were given no refreshments

Did not fly HOU to SAT as flight was cancelled.

we originally had premium economy seats when we booked, but because we were forced to re-book because the first leg of our journey was delayed for several hours, we had to fly economy. Less room, less comfortable.

The first leg of our booked flight was severely delayed, and by the time I could get to an agent to see about re-booking, it was impossible to arrive in time to board for the final leg to Reykjavik. We were flown by American Airlines to Heathrow but didn't arrive in time to take the British Airways flight. BA only flies once a day to Reykjavik, so we had to purchase an absurdly expensive flight through Icelandair out of Gatwick to arrive in time for an excursion that started at 9 a.m. the next day. Our luggage got lost in the meantime and wasn't found for several days.

As I remember my last BA flight - mediocre at best. Uncomfortable with poor and minimal food and drinks. Screen broke shortly into flight so didn’t have access to entertainment either.

Flight got cancelled and we did not get an email till the last minute. They rebooked us on British Airways for 6 hours later and did not inform us. We drove all the way to the airport for the AA desk attended to take a while to figure out our flights were cancelled and rebooked. British airway attendants did not show up till 4 hours later! Really poor customer service

24 hour delays aren’t even heard in 3rd world countries with archaic transportation systems. I’m never flying American Airlines again.

All crew except 1 were excellent. When I asked assistance with business class seat conversion to a bed (not being familiar as never used before but have numerous times with other airlines) crew member helped very reluctantly. I should have told her that business class seat conversion is totally different in each airline such as Delta, New Zealand Air and United. Sorry it was my 1st time with America Airlines. Now I know, I won't bother asking assistance in future.

Nice aircraft. Good crew. Delayed departure from Houston, but arrived on time in London. Main thing I don’t like about flying BA is having to transit through security in London Heathrow. A major pain!

Good service, food and comfort in World Traveller Plus. Entertainment was poor - no wifi on the way out and barely working on the way back. Not a great choice of entertainment on the seat back tv.

Late! Late and late! More than 1hr 30mn. This sucks when it is the last of a 4 flight journey. I missed my dinner! Which is not nice on Valentine’s Day!!! But better than the gate next to us, the poor Chinese people were rebooked to the next day flight. AA had to call security as it became very heated with the passengers! It was a mess at DFW that afternoon/evening. I wish they had some food for the people who travel as part of international journey. Indigo does it in India and it is fantastic.

My enetertainmnet screen was broken. Lost my bags. Almost missed my flight do to connection issues with (despite a request) ZERO help from crew. Food was edible. Potatoes pretty good even