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England to Arizona Flight Information

Flights Arrive in Arizona
Flights Depart from England
Flight Price $337
Airlines Virgin Atlantic, Delta, British Airways, KLM, SWISS, Brussels Airlines, Finnair, Iberia, Austrian Airlines, Lufthansa, Aer Lingus

Book cheap flights from England to Arizona (round-trip)

Airports
Origin
London
$337
only
$337
$715
only
$715
$822
only
$822
Destination
Phoenix
$337
only
$337
Fri, Nov 9
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
17h 50m
Sun, Nov 18
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
15h 11m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,247 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.7
SEA
LHR
Excellent 8.0

The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable.

The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky.

LHR
SEA
Excellent 9.0

Food and snacks!!!!!

LHR
JFK
Excellent 10.0

The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent.

Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved.

LHR
IAD
Excellent 10.0

We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC.

There was nothing to dislike on this part of our trip with Virgin Atlantic.

LAX
LHR
Excellent 9.3

Staff. Very couteous.polite. friendly.

Good.entertainment choices.

Sat, Nov 3
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
16h 03m
Mon, Nov 5
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
13h 40m
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Nov 18
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
14h 32m
Tue, Dec 4
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
15h 06m
Trip: 17 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,314 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
DEN
JFK
Good 7.6

The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.

The landing was pretty tough and we took off almost a half hour late.

SJD
LAX
Excellent 8.3

Crews were nice

SEA
MSP
Okay 4.6

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

DTW
CLT
Excellent 8.0

Didn’t get our beverage and snack till we were almost ready to land at Charlotte

AMS
DTW
Excellent 8.0

Didn’t like the fact that online check in didn’t work on the Delta app.di

Sat, Mar 30
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
15h 22m
Sun, Mar 31
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
13h 35m
Trip: 2 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 100 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
PHX
Good 7.0

Wheelchair was not provided at London and Phoenix locations.

LHR
PHX
Good 7.6

The crew was great

In Dubai, British Air won't allow you check in more than three hours prior to flight time. Since you can't check in, you can't go through security. Since you can't go through security, you can't get to the actual terminal (where all the stores, restaurants, lounges, etc are). Therefore, if you arrive at the airport too early. you're stuck in the outer holding area prior to the check in area. Nothing to do. Nowhere to go. Still weighted down with all your bags. A real bummer. Once you're allowed to check in, it takes about 30 minutes to get to the real terminal (check in, emigration, security, train ride, etc). The flight starts boarding one hour prior to departure. This leaves about 90 minutes to make it through the entire terminal and get to the gate. Any extra time can be spent looking at all the things you could have enjoyed if you could have checked in earlier. Since nobody including British Air told this in advance, we ended up twiddling our thumbs for eleven hours in the outer holding area.

LHR
PHX
Mediocre 2.0

Service was bad and plane are old traveling with other airlines with business class is way much better then. Ba this was my first and last time traveling with. Ba

LHR
PHX
Okay 4.0

Poor boarding process No charging outlets on flight (on a 10 hrs flight)

LHR
PHX
Good 7.3

The 747 is spacious. Seats are comfortable and recline. Restrooms are comfortable. The flight crew was wonderful. Food was better than average. Wine was included. Enjoyed the ice cream.

Mon, Dec 24
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
17h 14m
Mon, Jan 7
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
17h 00m
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,246 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
LOS
AMS
Excellent 10.0

Wifi on Board

Nothing

BCN
AMS
Excellent 9.6

Boarding was confusing and disorganized

SIN
DPS
Excellent 10.0

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

LAX
AMS
Excellent 10.0

Good services!

AMS
SFO
Good 6.3

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

Mon, Nov 19
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
15h 38m
Mon, Dec 3
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
14h 03m
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,247 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.7
LHR
LAX
Excellent 9.3

Crew was amazing and we got fed so often. The movie choices were good.

I wish I could have ordered a drink (pay or otherwise) from the tv in front of me

IAD
LHR
Good 6.3

Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from.

The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip.

LHR
IAD
Excellent 10.0

We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC.

There was nothing to dislike on this part of our trip with Virgin Atlantic.

LGW
MCO
Good 6.3

Crew were friendly and courteous

Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners

LHR
SEA
Excellent 9.0

Food and snacks!!!!!

Mon, Nov 19
LCY
London City Airport
PHX
Phoenix Sky Harbor Intl
20h 14m
Mon, Dec 3
PHX
Phoenix Sky Harbor Intl
LCY
London City Airport
17h 05m
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,110 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
SFO
Excellent 9.6

The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...

3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course

VCE
ZRH
Excellent 8.0

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

ZRH
TLV
Excellent 10.0

TV screens and movies. Food was great.

LHR
ORD
Excellent 8.3

Lots of room because plane was half full

I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...

CDG
ZRH
Good 6.0

Spacious seats

Bag check process

Mon, Nov 19
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
15h 04m
Tue, Dec 4
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
14h 35m
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,314 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LAX
OGG
Okay 4.3

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

CLT
LGA
Mediocre 3.3

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

SLC
AMS
Excellent 9.6

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

MSP
EWR
Okay 4.3

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

SJD
LAX
Excellent 8.3

Crews were nice

Mon, Dec 17
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
17h 57m
Thu, Jan 10
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
15h 10m
Trip: 25 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,247 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.7
LHR
LAX
Excellent 9.3

Crew was amazing and we got fed so often. The movie choices were good.

I wish I could have ordered a drink (pay or otherwise) from the tv in front of me

LGW
MCO
Good 6.3

Crew were friendly and courteous

Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners

IAD
LHR
Good 6.3

Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from.

The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip.

LAX
BNE
Excellent 8.6

Lots of leg room, even in economy.

Entertainment choices were a bit sparse.

LHR
JFK
Excellent 10.0

The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent.

Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved.

Tue, Mar 5
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
20h 10m
Thu, Mar 21
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
13h 41m
Trip: 16 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,861 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
JTR
BRU
Mediocre 3.3

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

BRU
JFK
Good 7.6

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

JFK
BRU
Good 6.6

Attentive helpful and cheerful staff: on time

Food

ZAG
BRU
Good 6.0

So so

But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

Tue, Nov 20
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
14h 32m
Mon, Dec 3
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
13h 20m
Trip: 14 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,314 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
SEA
MSP
Okay 4.6

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

DEN
JFK
Good 7.6

The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.

The landing was pretty tough and we took off almost a half hour late.

JFK
LAS
Excellent 8.0

The wait

The screen didn’t change in time

ATL
LAX
Good 6.3

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

SLC
AMS
Excellent 9.6

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

Mon, Mar 4
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
11h 00m
Sat, Mar 9
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
13h 00m
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
LHR
PHX
Good 6.0

Handicapped&elderly ground services. Without them I had missed the London/Phoenix plane. I am deafened as adult and could use this service. They fighter me through. Finnair flight Helsinki/London was excellent and ground services in Helsinki. As well as in Phoenix

Too short time to transfer

ORD
HEL
Mediocre 2.0

Good airline teamed up with crappy American brings them down. Don't waste money!!

ARN
BGO
Excellent 10.0

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

HEL
ORD
Excellent 8.6

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

ORD
HEL
Excellent 9.6

Unwashed pillow and blankets, stains on the pillow

Wed, Feb 6
LGW
London Gatwick
PHX
Phoenix Sky Harbor Intl
20h 23m
Mon, Feb 11
PHX
Phoenix Sky Harbor Intl
LGW
London Gatwick
28h 50m
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,231 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
7.0
Food
6.7
SCQ
MAD
Excellent 10.0

Not full, attendants went out of way to accommodate seating requests

BOS
MAD
Okay 4.6

The movie/tv selection was extensive

I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic.

SFO
MAD
Excellent 10.0

It was my first flight with Iberia - I was very pleased with the entire experience.

MAD
BOS
Excellent 8.6

On time, check-in fine if you allow plenty of time, leg room good,

Choice of movies, food mediocre

LIN
MAD
Good 6.0

MeL and wine

3+3 seating in biz class

Mon, Oct 15
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
15h 36m
Mon, Oct 22
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
13h 02m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,247 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.7
LHR
SEA
Excellent 9.0

Food and snacks!!!!!

JFK
LHR
Excellent 10.0

The flight felt so short, service was amazing, food was good. Great overall experience.

SEA
LHR
Excellent 8.0

The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable.

The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky.

LHR
LAX
Excellent 9.3

Crew was amazing and we got fed so often. The movie choices were good.

I wish I could have ordered a drink (pay or otherwise) from the tv in front of me

MEL
HKG
Excellent 8.3

We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly.

I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted

Wed, Dec 5
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
15h 13m
Thu, Dec 20
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
13h 00m
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,799 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
VIE
ORD
Excellent 8.0

Service was good and the crew was courteous and friendly

Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!

VIE
IAD
Excellent 8.0

Service was outstanding!

IAD
VIE
Good 6.6

Flight on time, and luggage was at destination. Crew OK

Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats.

VIE
ORD
Excellent 10.0

good food, drinks, good entertainment options

VIE
ORD
Mediocre 3.6

On time take off

They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew

Sun, Dec 16
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
20h 56m
Wed, Jan 9
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
13h 00m
Trip: 25 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,314 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
CLT
LGA
Mediocre 3.3

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

ATL
LAX
Good 6.3

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

JFK
MXP
Good 7.6

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

MSP
EWR
Okay 4.3

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

AMS
DTW
Excellent 8.0

Didn’t like the fact that online check in didn’t work on the Delta app.di

Mon, Oct 29
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
25h 59m
Mon, Nov 5
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
12h 05m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,247 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.7
IAD
LHR
Good 6.3

Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from.

The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip.

LGW
MCO
Good 6.3

Crew were friendly and courteous

Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners

LAX
BNE
Excellent 8.6

Lots of leg room, even in economy.

Entertainment choices were a bit sparse.

JFK
LHR
Mediocre 2.0

They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone

MEL
HKG
Excellent 8.3

We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly.

I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted

Wed, Dec 19
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
16h 47m
Wed, Jan 9
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
14h 25m
Trip: 22 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,002 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

ARN
FRA
Good 7.0

Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff.

No movie, no passenger loading from the rear.

ORD
MUC
Excellent 9.3

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

ATH
FRA
Okay 5.3

Crew and Food

DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND

FRA
DEN
Excellent 10.0

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

Sat, Nov 3
LGW
London Gatwick
PHX
Phoenix Sky Harbor Intl
20h 36m
Mon, Nov 5
PHX
Phoenix Sky Harbor Intl
LGW
London Gatwick
27h 16m
Trip: 3 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,134 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
DUB
JFK
Okay 4.6

In flight entertainment was very good. Flight attendants helpful. Seats hard but we had ample leg room on this flight. I would like to commend the pilot for landing us safely in some extremely windy conditions. Everyone on the plane was audiably nervous and he did well

Checking in was not pleasant they seated me in row 20 something and my wife in row 40 something even though the plane was half empty. Distressing at first. When I asked why they told me to sort my seating out in the plane. Now that's telling. Whoever checked me in could see there were lots off empty seats and couldn't take the time to seat my wife and I together. Hmmm. Terminal at Dublin was small and over crowded. There was 1 agent at the gate checking in everyone on this flight for about 10 minutes until she finally got some help. You must do better

BCN
DUB
Good 7.6

Loved the plane and crew. Comfortable economy seats

Transition off plane in Dublin felt like cattle. No clarity on direction for first time people going to US about pre-clearnance process. If gate would have been posted sooner, I would have gone to pre-clearance sooner. I thought you go only after gate is posted and they call flight. Could have been a mess missing flight over this, but I was OK

DUB
BOS
Excellent 8.0

We paid extra for the seats ... it's a good value to get on and off more easily. I liked the way they gave food (for free) and beverage every couple of hours. The pilot communicated well.

The entertainment was not that great -- I had trouble filling the time of our overseas flight with movies; which I like to do going east to west to keep up with the time differential. The bathrooms ran out of water in the toilet about 2 hours before we landed so I didn't want to use it. Again, it was an old plane.

DUB
BOS
Excellent 9.0

Everyone at Aer Lingus from the people at the gate to the flight crew were very courteous to my mother who had to use a wheelchair.

The meals were very good to both the choices had mushrooms in them which I don’t care for. It would’ve been nice to of had a choice they didn’t have any mushrooms in them.

BCN
DUB
Good 7.3

Despite the delayed flight air Lingus gave us compensation bonus for a small meal and drink at the Barcelona airport after 2 hours caused by a thunderstorm.

Inflight Barcelona to Dublin air lingus were charging for drinks ( non alcoholic) and food . Which seems to me after waiting 02 hours at the airport they were suppose to compensate the customers.

Tue, Dec 18
LHR
London Heathrow
PHX
Phoenix Sky Harbor Intl
14h 42m
Fri, Jan 11
PHX
Phoenix Sky Harbor Intl
LHR
London Heathrow
15h 14m
Trip: 25 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,314 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
MSP
EWR
Okay 4.3

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

AMS
DTW
Excellent 8.0

Didn’t like the fact that online check in didn’t work on the Delta app.di

ATL
LAX
Good 6.3

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

SLC
AMS
Excellent 9.6

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

DEN
JFK
Good 7.6

The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.

The landing was pretty tough and we took off almost a half hour late.

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