No free wifi
No free wifi
None of the experience was pleasant
First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful.
The professionalism from the entire crew. Very smooth flight. The in-flight meal was very good .
Even dow we were late departing Santiago Chile, we made it to Dallas in good time.
Tight connection! The airlines need to Realize that a 2 hour layover is NOT enough when you have to go through immigration, customs, and security before making your next flight!
Can’t think of anything nice to say...
On a cross-country flight from San Francisco to DC, you would think United could provide more than one snack option that is void of any nutritional value, and perhaps they could provide alternatives for their patrons with allergies. Is fresh fruit really too much to ask for on a 6-7 hour flight??
My checked luggage didn’t make it to cincinnati
We left Chicago close to 6 hours late and they didn't bother to put anyones luggage onboard. So we arrive close to 6 hours late and no luggage so we have to wait in line to fill out paperwork to have our luggage located/delivered along with everybody else who had checked baggage. That can not be a cost effective way to run your business
Delayed flights leading to incredibly tight connection times, staff inconsistent with messaging re the source of the delay, zero compassion for customers, offering $700-$1,400 to get off the plane when you charge $200 to change a flight 2 weeks in advance is especially galling! Will not fly with United again whenever there is a viable alternative to my destination.
Loved that they let me board an earlier flight to LAX
Food was insubstantial
huatulco airport is small and easy to navigate. only needed to arrive 50 mins before departure even with luggage. the flight was comfortable and less than an hour with a complimentary drink (soft drinks, coffee/tea, alcohol).
Left early due to their boarding organization
Nice to be fed but very mediocre
When i got to the airport they said i had the wrong passport so I couldn't go and i can't get a refund!!!!!!!!!! I didn't know that my card passport wasnt allowed I wouldn't have booked the trip. I'm very very upset. I took my vacation from work and didn't go on my vacation.
over booked flight
|Flights Arrive in||Panama City Tocumen Intl|
|Flights Depart from||Eugene|
|Airlines||American Airlines, United, Aeromexico|
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