Not a single thing
Staff is rude and incompetent, they way over charged my account for for services that weren’t even available but wasn’t told this until after they charged my card. Seriously considering taking my experience with them to local news outlets so this doesn’t happen to anyone else !!
Nice new clean plane
Tried to change flights because of my mother's passing and had so much frustration to change the flight it became too much to deal with. I will be happier to pay more for a different carrier in the future than fly on Frontier.
BESIDES BEING IN ZONE 1 & HAVING A WINDOW SEAT? NOTHING. It probably happened by accident, because I booked the Shy before and that's all that was probably left.
Just build carry on to your flight fees. Making it an option is inconvenient. Besides business class who travels with just a personal bag? SERIOUSLY?
I could fly out of Colorado Springs vs Denver
Seat space, lack of complementary snacks
i liked the aircraft and the fact that you could watch movies on your phone!
you couldn't hear the staff when they started boarding the plane
Staff was friendly
Plane was tiny
Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats
Spacing with seats
Quick friendly service from crew and captain.
First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old.
They lost my bag.
Nickle and diming....baggage fee, meal.
It was operated by United Airlines. Absolutely no food oe entertainment, limited comfort.
I am only 5'4" but the seat in front of me was broken. I had NO leg room. If you are going to squeeze your passengers in like sardines, the very least that you could do is make sure what little room you have left us isn't compromised by faulty equipment.
Flight was fine. Food OK but to be expected. Entertainment good as per usual on United.
My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity.
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