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Pros: This is the way to fly long haul.
Cons: Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most.
Pros: This is the way to fly long haul.
Cons: Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most.
Pros: The staff were helpful. The entertainment had good variety. Adjustable head rest was useful.
Cons: The seat was a little lumpy. More leg room would always be appreciated.
Pros: Courteous and attentive crew from baggage check in thru baggage claim.
Pros: Crew was great !!!
Cons: Seating in upper class is uncomfortable and bedding is not fresh.
Pros: Everything was easy
Cons: Business class seats are snug for big people compared to other airlines
Pros: Crew was great!
Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
Pros: The crew were lovely and the seats were ok.
Cons: Not a lot to Improve on to Be fair
Pros: The crew was very good and there was enough leg room.
Cons: The dinner option was underwhelming.
Pros: The boarding was fast.
Cons: For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep.
Pros: The crew was maybe average, that was still the best point.
Cons: Extremely tight space. The food was almost inedible. Awful.
Pros: Good collection of movies
Cons: To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great.
Pros: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you
Pros: Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!
Pros: This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board.
Pros: The flight felt so short, service was amazing, food was good. Great overall experience.
Pros: While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew.
Cons: Delay in boarding - not clear why. Can never get the wireless entertainment system to work.
Pros: Loved the food and ambiance
Cons: The on air entertainment was surprisingly low quality
Cons: luggage never made it to Boston? Don't know who's fault it was.Problem was corrected.
Pros: Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again.
Cons: the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch.
Pros: Crew were great. EconomyX is a wonderful seating set up
Cons: Very strange boarding. They got us through the boarding process but then made us all wait in the bridge because the plane wasn’t ready. So now you have a plane load of people all crammed into the bridge. Very poor.
Pros: Legroom, lovely staff and all round good flight
Pros: Crew very friendly
Cons: Seats and legroom poor if you’re six feet tall
Pros: Our ticket was canceled apparently due to an error by the airline. Very unhappy about that. The airline couldn't care less.
Cons: I had to be rebooked on a later flight due to weather in London; this was obviously not the airline's fault. Because I took a later flight I missed my connection in London.
Pros: The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one.
Cons: The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat.
Cons: I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs.
Pros: Free everything...food, wine, spirits, movies, etc. Nice crew!
Cons: Seats a little hard, main dinner dish was a little odd but okay.
Pros: Safety. Service.
Cons: Lavatory was icky and other passengers messy.
Pros: The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children.
Cons: I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling.
Pros: Very polite and helpful staff.
Pros: The crew was the best part of my experience, super nice and accomodating
Cons: the wifi had subpar performance
Cons: I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience.
Pros: We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked.
Cons: We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy.
Pros: Legroom was much better than on U.S. carriers doing same long trip.
Cons: One toilet not working
Pros: Crew is well trained and efficient. Lounge food and service are excellent.
Cons: Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them.
Pros: Nothing because I was given a middle seat
Cons: 6'4 and I get a middle seat..
Pros: From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service
Cons: Sound didn't work on some of the entertainment choices
Pros: On time, everything normal.
Cons: Seat space so small that my knees were up against the next seat, even without it tilting back.
Cons: Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines.
Pros: The crew
Cons: Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible
Pros: The crew,food and entertainment the food has improved, the ground and flight staffs was very pleasant and helpful
Cons: We were flying to Miami, then into a cruise,weighs restrictions,we were find a100 dollars for a couple more kg, we were on holiday for nearly three weeks
Pros: Friendly crew and good food
Pros: Everything except the plane itself
Cons: Plane cramped
Pros: All the meals and movies included
Pros: Entertainment was okay, flight crew was nice
Cons: After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible.
Pros: Very good service, plenty of food, food was pretty good, entertainment system was great and the seats in economy with very comfortable.
Pros: Entertainment had a good selection
Cons: Seat very narrow. I'm a 5'5" 135 lb female.
Pros: Everything on-board was awesome...Great job guys!!!
Pros: High end crew
Cons: Food and spaces between seats
Cons: Seats were torn and adjustments were malfunctional. No drinks were offered. Wifi did not work either.
Cons: No coffee no tea. Disgusting.
Pros: Pilots were good, they provided a smooth ride.
Cons: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.
Pros: Fast and easy.
Cons: The new Istanbul airport is way too big and confusing. Its pretty but needs people improvement.
Pros: Turkish Airlines is a class act.
Cons: My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible.
Pros: Everything was great one of the best airlines I've flown on
Pros: Very old plane, seats not updated and not working properly, food was served once on an 8 hour flight, there was turbulance for over 5 hours consistently, and the pilots did nothing to go around it. As a pilot, i can tell you this can be avoided. Some of the crew were not friendly. Old movie library.
Cons: New and updated plane, especially business class, more trained crew, seats that work and function normally, better and more food, served a light breakfast on an 8 hr flight. Updated movie library.
Pros: Good Timing
Pros: crew and service are great.
Cons: the last leg, Istanbul to DC was completely full. i was seating at the back (33K). after the meal, i wanted to recline and the man behind me started yelling as he has water on his table. i apologized and asked if i can recline the seat and he yelled again and said i cannot recline my seat. i talked to the flight attendant and she wanted to move me to a middle seat. i declined and eventually the man said i can recline my seat. but i mean, seriously, i got yelled at for trying to recline my seat and got no apologies from anyone.
Pros: plenty of food that was good quality, lots of entertainment options, usb to charge. flight attendants very nice and helpful. one of the best international flights in a while.
Cons: seats recline so much that when the person is reclined in front of you, almost like they're laying in your lap! but this can also be nice for your own reclining.
Cons: My bag was lost
Cons: The flight was 5 hrs late. I have put 2 older passengers with knee problems. they have to go through the satires then what's the point of getting wheelchair???? you guys took $250 more on each tickets so the passengers can reach to their destination faster. but you ended up delaying the flights. and i asked around to many people after this and they told me that you always do it. WTF??????? give me my money back....
Pros: The business lounge in Istanbul, Turkey was 2 floors, full of food, drinks, place to sleep, shower and sleep. The staff was superpeb.
Cons: A man in the business lounge took my home address and cell number and told me that I would get a complimentary ride home. But when I arrived at the Business counter at the Dulles International Airport, they informed that no such program is in place.
Pros: Friendly crew, entertainment system
Cons: No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat.
Pros: Professional and friendly staff. Excellent film selection.
Cons: Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection.
Cons: Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry.
Pros: Food & Wine
Cons: 10hrs of screaming kids in row 12! Ta RDG
Pros: The seats were comfortable and the staff at the gate were nice.
Cons: The crew for the first 9 hour flight was horrendous. They were quite unfriendly. I was in the dead middle of the plane, row 40, but we got our did last and there was no choice left. It was more like the crew forcing the food on us. The crew also was extremely bad about picking up after the meal. There were people walking around to throw away their food.
Pros: Good service everywhere
Pros: Courteous staff. Comfortable plane.
Pros: Crew, food, and beverages given were all excellent.
Pros: Good entertainment system with lots of options.
Cons: The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest.
Pros: Very friendly and willing crew.
Cons: Sound through headphones could be better. Hope to have free onboard internet one day!!
Pros: Best flight crews and food I know of
Cons: Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination.
Pros: Staff was very good and service in flight was excellent.
Cons: The flight was delayed at the gate from a late arrival that lead to a 2 hour delay on the tarmac. Handled well by the staff, but if we were on time to begin with, we probably would not have been further delayed.
Pros: Food served two times and amazing guys helped us during flight. They're very respectful not like united airlines beat the guy.
Cons: Signage at IST for transit should be better to explain security and passport requirements
Pros: Nice crew. Boarding and deplane was fairly easy and quick.
Cons: Seats in coach are quite close and became worse when people reclined.
Cons: I waited on line for over an hour until we found out our flight was cancelled indefinitely. There was no communication and no way to rebook. I had to book a different flight on my own through a separate airline to get back home in less than 3 days.
Pros: Flight any crew awesome
Cons: Parents who allow a child (not infant) to scream for 2 hours
Pros: Everything was great! Flight iand boarding was on time and the service provided by crew was simply the best. I enjoyed the entire flight.
Cons: Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines.
Pros: Stuffs are really friendly and helpfully Good service and very good food
Pros: I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person.
Cons: I feel the food could have been better.
Pros: The free hotel provided by Turkish airline is very nice too.
Pros: Crew friendly attitude, seats, comfort, food and entertainment choice were top class.
Cons: Gate changed 2 times, many had to run long distance between gates, take-off was 40min late. loud and useless (no english) flight announcements would wake me up each time
Pros: Decent food. Good service. Great media access for international flights.
Cons: Nothing to knock down
Pros: I love the comfort and hospitality offered by the Turkish
Pros: Same as above
Cons: Same as above
Pros: The food and drinks were excellent.
Cons: Entertainment option was restricted to one movie for everyone on the flight. I wasn't interested in the movie. This flight was not equipped with the entertainment suite attached to the chair like the previous flight.
Pros: Food and crew were excellent, but one of the seats we were in had a fuzzy connection for the audio of the entertainment system.
Cons: One of the seats we were in had a fuzzy connection for the audio of the entertainment system. There was a 2+ hr delay in an area with no food or restrooms, and the airline did not give any details or statuses, just kept delaying 30 minutes at a time.
Pros: Great service, wonderful food served with a smile always, reminded me of the service KLM used to have years ago, hot napkin, tasty food and small suprises, wine, drinks, and even a real fresh squeezed orange juice! the only not great, was the seat, narrow and not very confortable
Pros: Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing.
Cons: The plane had no charging port for phones.
Pros: The Transit from TLV suppose to take 50 min. In the boarding passes that we received in TLV ut was written gate 201. The security at the Sabiha Airport was very slowly so we needed to rush to the gate. When we arrived the gate nothing was written about the flight to Amsterdam. So an airport worker checked for us and they changed the gate twice. So in the end 24 Israelis missed the flight to Amsterdam and we had to be transfer to Attaturk Airport and arrived in Amsrterdam in 5 hrs delay.
Pros: Lots of cabin staff and they are pleasant. New plane with very good entertainment system and choices. Good food.
Cons: Very full flight and an armrest hog sitting next to me. Not the airline's fault but that detracted from comfort and ability to sleep.
Pros: USB charger in seat back. Great entertainment and the food was awesome. plenty of booze. I love the turkish delight at take off (such a nice touch) and the 'comfort kit' they pass out with slippers and toothbrush. I love Turkish Air.
Cons: It was hot....the temp
Pros: Absolutely ridiculous ... sat on the runway longer than the flight.
Cons: Reason we sat on the runway longer than the flight is they were understaffed. Unacceptable.
Pros: Competent crew
Cons: Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️
Cons: THE FLIGHT LEFT WITHOUT ME AND THREE OTHER PEOPLE
Pros: Crew was night seat sucked plane was cramped
Cons: The cabin was a little cool for me during at least half of the flight
Pros: On time, service was good
Cons: Food, I can't understand why the main course has such a poor taste and looks like it was eaten before.
Pros: Calm and safe, just like I like it.
Pros: The flight attendants were excellent, pleasant, and professional.
Cons: The video system went down for a period of time.
Pros: Even though they were just serving water and coffee. The attendant took it upon himself to retrieve the Ginger Ale i requested!
Cons: The seats are tight. but hey its an airplane, what can i expect!
Cons: The coffee could’ve tasted better.
Cons: They canceled my flight
Cons: Better food and more water.
Pros: Food was great Legroom was excellent Stewardess super nice Was able to sleep
Cons: No leg rest
Cons: They upgraded only my husband and split him up with the rest of our family. We were delayed and once we landed we got stuck in an active taxi way just because of poor arrangements from airport staff
Cons: Entertainment system wasn’t working
Cons: Plane was late numerous times. Boarding was painful
Pros: Smooth , fast, comfortable
Pros: In-flight entertainment Nice crew
Cons: The Delta seat assignment and boarding process The flight was delayed
Cons: price could be cheaper
Pros: Quick boarding
Cons: Had to sit directly next to the engine and it was very loud.
Pros: Short flight.
Cons: it stink inside the plane, the seats in front of us were dirty and smelled bad!
Cons: 2 hr delay
Cons: Old plane, bad food & old crew
Pros: really helpful and friendly service and nice seats.
Pros: Refurbished plane. Lighting was good
Cons: No TV screen
Pros: The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice.
Pros: Friendly crew
Cons: Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options.
Pros: Everything went as I had expected it to, and as I hoped it would. Delta was super on both legs of the journey to Philadelphia.
Pros: The first class section wasn't claustrophobic, as some Delta first class sections are. The seats were relatively new, and had good size screens for watching a movie on the long flight.
Cons: The plane had not been cleaned well in between flights, so there was a sticky substance on the armrest.
Cons: Delayed for an hour and fifteen minutes
Pros: Good crew
Cons: No entertainment
Cons: Like everyone says - could use more leg room. Theres no way to stretch legs which is a problem on ling flights. Why not lift up the seats by a few inches? This would create more leg room underneath without changing the number of seats and doesnt impact the head room much.
Pros: One of The crew members a guy from Texas was nice
Cons: The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad
Pros: Polite and efficient
Pros: No fee to get on an earlier flught
Cons: When I tried to rebook online this flight was not an option
Pros: The infotainment screen on back of headrests.
Pros: We took off and landed early. The crew was wonderful and the snacks were exactly what I needed.
Cons: We landed early and were stuck waiting on the plane for an hour and fifteen minutes for a gate to open.
Cons: The Atlanta Airport is Insane for the handicapped. Try to get through the airport with 1. Your own scooter, 2. How to get into and back out of the elevators and trains and 3. The 1000s of people to make your flight in an hour at this unfamiliar airport Now try to do that when your wife also has to get around with her scooter and try to stay together. Then if your flight gets moved to another gate...and you have 10 minutes to do ALL this again... Never mind the bathrooms while one of us watches the scooters while the other uses the facilities and this is Impossible. Never mind the narrowness of the elevators. STRONGLY SUGGEST AN AIRLINE EMPLOYEE TRIES TO SEE THE PROBLEMS FIRST HAND with a scooter, THEN RECOMMEND FIXES. And don't get me started on the restarants with tables too close together if you use a scooter. Toronto airport is better as a comparison. Alton and Mary Cason
Pros: We were kept informed about the delays. I was was automatically rebooked on connecting flights because of the delays.
Pros: I got home. That's the highlight. We didn't have any incidents.
Cons: Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft.
Pros: The plane was large enough to be comfortable and to moderate the effects of turbulence more than the smaller plane I was on to NYC. The flight attendant was very warm, fun and personable. I enjoyed being able to watch a movie on my phone through the go go app. It was a late flight so I appreciated the lights being turned off.
Cons: I wasn't happy with the seat selection being made for me at the gate--I was in the loudest part of the plane in the rear. I wish there had been a better selection of snacks, my flight into NYC had many more options.
Cons: Travel delays and cancellations on the return to ATL was the big issue.
Pros: Crew professional and courteous
Cons: 5 flights cancelled, poor communication, total chaos in rebooking, lines 5 hrs long to get rebooked.
Pros: I liked the new plane! It seemed like there was just a bit more room. Compared to my flight going out with American, Delta is a much nicer experience.
Pros: The food was extremely good on this flight, as was the aircraft interior.
Cons: The TSA queues in Orlando were awful.
Cons: Same as above.
Cons: Due to last minute and absurd changes made to my itinerary by Delta without my knowledge, I was not on this flight.
Cons: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.
Pros: The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.
Cons: I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed.
Cons: The food
Pros: Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!.
Pros: Super confortable
Pros: More space for the kids!!
Cons: All good
Pros: Crew was helpful, food was good
Cons: Seating could have been better
Pros: All except bfast
Pros: Very nice crew
Pros: Crew was amazing
Cons: Flight was delayed
Cons: The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready
Pros: Plane was clean and a little more roomy than most long distance flights.
Cons: Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency.
Pros: Our cabin service was superb Our seats were wonderful
Cons: Nothing it was perfect
Pros: Air Canada is a great airline too
Pros: Very nice staff. Excellent entertainment options and food!
Cons: Arm room was a bit cramped.
Cons: Flight was late causing me to miss flight to Chicago ORD. Missed flight left me waiting in Frankfurt over-night with-out a hotel, nor anyone from Lufthansa to assist with finding a sleeping cot. No airport/Lufthansa staff would offer to bring me a cot and all attempts by me to locate a cot were unsuccessful leaving me to walk from area to area to locate were the cots were stored. Ten Euro meal compensation was severely inadequate to cover dinner and breakfast. Very dissatisfied.
Pros: Service, food, efficiency of staff and departure and arrival
Cons: All was better than expected.
Cons: The connecting flight to Bremen from Munich was missed due to delayed flying from Munich. Then we had a reconnecting flight and 15 minutes prior to boarding it was cancelled. No more flights to Bremen so we then were redirected to a flight to Hamburg. We had to fly from Munich to Vienna and then from Vienna to Hamburg. The flight from Munich to Vienna was delayed by 40 minutes which made us lose the connecting flight. We had to wait until the next morning for a flight to Hamburg, where as we arrived our luggage was lost. The staff ensured us that our connecting flights were waiting for us, however the flights had left 20 minutes prior to our arrival. The staff was nice but the communication was poor.
Cons: professionalist from the whole crew
Pros: Great staff, amazing experience.
Cons: No vegetarian food
Pros: Clean plane. Friendly staff
Cons: Worst selection of movies.
Pros: Always professional in every detail Great food Great customer service
Cons: The variety of drinks
Pros: Nothing really. It was an overall terrible flight.
Cons: The crew was so bad. When asked for my special meal 2.5 hrs into the flight, they said you haven’t ordered any, which in fact I had a month before my flight. The crew member instead insisted that ”you should've brought your own food” not once but twice. No courtesy nothing. I was super disappointed. I fly a lot and this was hands down my worst flight. Also, the aircraft and seats were terribly uncomfortable (Boeing 747-8 Economy). Boarding took forever as well. Overall a very shocking experience from a very experienced airline otherwise.
Pros: great flight attendants, decent food, on-time arrival. all good.
Pros: Nothing, really; the seats—even those in business class–have a no-frills design, with hardly any recline to speak of. Okay for flights as short in duration as this one (about 50 minutes).
Cons: The delay in boarding, much of which was due to the fact that the plane wasn't ready for boarding in time because the tech service was delayed. It would seem this was at least in part something within the sphere of factors the airline is able to control. Also, there was an irritating, rumbling noise, sounding almost like an old propeller engine, during much of the plane's ascent. You'd think there would be some maintenance necessary.
Cons: no screen for movies getting all aboard without dividing into sitting numbers.
Pros: Friendly crew.
Cons: Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that
Pros: In time on arrival with a good chance to catch the next flight
Cons: Did not get the food of my choice. The system was blocked for early check in.
Pros: The seating went very efficiently and fast. All the flight attendants were extremely friendly. Food was great and there were plenty of movies for adults and kids. Would chose Lufthansa again
Cons: I was in economy class and the lady in front of me put the seat back. My knees hit the seat the whole flight and I am not that tall 5.6.
Pros: I was rebooked on another flight earlier.
Cons: Nobody bother to call me or email me. No Lufthansa or kayak . I called Lufthansa and have them rebooked my flight. And they were wonderful.
Pros: No surprises Plenty of leg space for economy Good food
Pros: The food, the staff, the plane
Cons: Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹
Pros: Service, flight, everything was flawless. Departure and arrival ahead of time. Great staff. Congratulations to Lufthansa. Keep it up.
Cons: I liked everything.
Pros: A380 flies smoothie.
Cons: Drop Off bagage at MIA airport. I did online check-in..but, the line for DropOFF so long and only ONE person attending..i suggest improve desk services...
Pros: Super staff!
Pros: On time rout
Cons: The flight was a replacement for a cancelled flight. In addition to this, it was delayed. The flight attendants did not compensate for our inconvenience and were not very friendly or available in general. The incoming flight had been delayed by hours, with boarding and deplaning and a very bad attitude.
Pros: Clean, new aircraft with comfortable seats, excellent in flight service by the cabin crew, great selection of in-flight entertainment. Punctual departure and arrival (very smooth landing of the B747-800!!)
Cons: I asked at the gate in Frankfurt if I would need to show all our passports again before boarding. The Lufthansa gate agent said she didn't think they would be checked again and to just have boarding passes ready. So I packed the passports on my carryon backpack and just had our 7 boarding passes for our family. Then at the end of the jet bridge right before getting on the aircraft, two people were checking passports again. I had to unpack them from the folder in my backpack. Not a big issue, but the gate agent gave me bad information and should have known we needed boarding passes and passports for boarding.
Pros: We liked everything about the flights: the crew was friendly and helpful, the food service for economy class was excellent, and the flight left and arrived on time.
Cons: ...being bumped from row 26 to row 47; but we still retained seats H and K.
Pros: New airplane, very nice and comfortable. Great service. Smooth flight.. 10 hours - no turbulence. :)
Cons: They lost Both of my laguages.
Cons: No air vents
Cons: They only had two meal options and the ran out of the vegetarian option. There were many people on the flight that didn't get a meal or had to take the meat option when they would have preferred the pasta.
Pros: Crew was good
Cons: Space is horrible on seat 64A economy seating in the 380 is very tight
Cons: The AC was set to way too high temperature. Very uncomfortable. Sweaty and smelly Lufthansa style. I asked to adjust the temperature - the flight attendant said she would . Maybe they fixed it next flight. The temperature is set up by sections. All othe sections were ok except the one with the row 79 in it.
Pros: Everything! Service, entertaintment, smooth flight
Cons: The food could be better. I had the chicken dinner which was not very impressive. And the bread was horrible.
Pros: The crew was very kindly
Cons: The noise of the bathroom doors. Every time that one of the 120 passengers use one bathroom close to my seat I wake up suddenly, because is very hard the impact to close the door and at 2 am was terrible.
Pros: Great movie selection
Cons: Food was terrible
Pros: The air crew were very attentive and respectful. They treated coach passengers as well as first class on any other airline. Lots of entertainments were available on the flight.
Cons: I was careful to prepare my luggage so I only had a carry on. Unfortunately, the weight limit for carry on baggage is incredibly low, so I ended up having to check my bag anyway. I understand the process and why, so this is only a minor complaint. But I do wish the weight limit could be a bit higher.
Cons: Free wifi
Pros: The plane size & comfort was excellent. The staff were very friendly
Pros: Crew were excellent
Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
Cons: All of the less than good, obvious!
Pros: Flight arrived on time
Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
Pros: The crew was informative
Cons: Inflight sandwiches
Cons: Flight got cancelled
Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
Cons: Fix the damn KIOSKS at Vienna!
Pros: Onboard crew were nice and polite. Flight was on time (a rarity).
Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.
Pros: No delay and nice staff
Pros: Friendly crew
Cons: KLM lost one piece of my luggage
Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.
Cons: Late departure. Rush to connect.
Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.
Cons: Everything was very good.
Cons: Boarding was very slow.
Pros: the drinks
Cons: seat reservation. having to pay for luggage....
Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.
Pros: The crew was great but the seat wasn't as comfortable and didn't have much leg room.
Pros: great crew and comfortable flight.
Cons: sceens in the plane to show map and direction of travel
Pros: The service
Cons: The food.
Pros: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.
Cons: I would have to dream something up.
Pros: The crew was really friendly.
Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.
Pros: Friendly staff
Cons: Leg room
Pros: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out
Cons: Boarding was chaotic and congested with not much information or order.
Pros: Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.
Cons: No complaints about anything.
Pros: Easy to board and easy flight.
Cons: Flight was cancelled.
Pros: Everything is top notch for an airline company.
Cons: Nothing.... I enjoyed every moment of the flight.
Cons: Food and one bathroom out of service makes an awful flight
Pros: Seats were comfortable
Cons: Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time
Cons: Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight.
Pros: Just great crew.
Cons: Not comfortable at all and will not book KLM again.
Pros: My bagage broke
Cons: I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
Pros: The food and the punctuality
Cons: The technology in interteiment is not touch screen
Pros: Crew was courteous and polite! Entertainment system had some great movies at no additional cost.
Cons: Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?
Pros: Cabin Crew was awesome.
Cons: Entertainment System was not working and no Non-veg food option in flight.
Pros: The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average.
Pros: Easy Boarding
Pros: Everything. Staff incredible.
Pros: Airline staff good and professional
Cons: Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.
Pros: Arriving more or less on time
Cons: Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role
Cons: Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol.
Pros: The cabin crew, the flight and communication and the cleanliness of the plane.
Cons: It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open.
Pros: Atmosphere, crew were very professional and friendly
Cons: Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you
Pros: Food and staff were great
Cons: Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging
Pros: Good flight, we got a nice snack despite it being a short flight, the staff was great.
Pros: Special treat for King's Day Friendly crew
Cons: 15 min late boarding 30 min delay leaving the gate Very little leg room
Pros: Captain was updating us with the delay status.
Cons: You have to be gold to get the priority boarding. In other countries I can do it with my silver status.
Airlines flying from Florida to Bremen have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Bremen
Masks required on board, masks provided on flights from Florida to Bremen
Social distancing seating
Middle seats unavailable to book on flights from Florida to Bremen
Testing for antibodies, testing for symptoms for flights from Florida to Bremen
Waiving of change fees. Search flexible flights from Florida to Bremen