Daily cleaning, installation of cabin HEPA filters on flights from Florida to Cagliari
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Scores according to KAYAK customer reviews
Cons: "Everything was great and went smoothly."
Cons: "Love delta. Everything was excellent"
Pros: "The crew was helpful but left you alone unless you needed something."
Cons: "Travelers who have already had covid need to stop wearing masks!"
Pros: "Clear announcements, nicely stated mask rem8nders, center seats open"
Pros: "Very clean, kind w mask instructions, like boarding back to front"
Cons: "Broken tray table literally off its hinges and unusable."
Pros: "Baggage handlers extremely fast"
Cons: "Nothing. Perfect flight."
Pros: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Cons: "Be on time , delayed for an hour"
Pros: "Flight to Atlanta was good going to watch a movie. Missed our connecting flight in Atlanta due to sitting on the tarmac for 25 minutes"
Cons: "Do not put your connecting flights one terminal miles away from the other terminal"
Pros: "Very friendly and professional."
Cons: "Better options in economy for food"
Cons: "Too many flight delays and gate changes"
Pros: "The Crew"
Cons: "No AC..."
Pros: "Lift off and landing was excellent"
Pros: "Seats are comfortable, crew was great, overall a smooth flight"
Cons: "The fact that airlines are trying to charge for every little add-on is pretty annoying. 2 dollars for headphones? Don't even get me started with their snack boxes..."
Pros: "It was fine. They didn't charge me for the exit row, so that was nice"
Cons: "N/a. It was fine"
Pros: "I called to change seats for my citraveele and it was not adjusted"
Cons: "Flight was delayed."
Cons: "Boarding is as usual chaotic"
Pros: "Boarded fast"
Cons: "Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying"
Pros: "Timing of the flight and the luggage step by step notification"
Cons: "Surrounded by screaming kids, screaming adults and no AC"
Cons: "Never on time"
Pros: "The quickness of boarding n the crew"
Cons: "the landin n small seats"
Pros: "Plane was clean and updated"
Cons: "No negative opinions"
Pros: "I didn’t"
Cons: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"
Pros: "Flight was short"
Cons: "Was charged $60 for a bag that was supposed to be free"
Pros: "On time, staff, and overall service"
Cons: "No complaints"
Cons: "delayed flight"
Pros: "On time take off."
Cons: "No comments"
Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."
Pros: "The Captain greeted each guest both on and off the plane !!"
Pros: "Departure was right on time and we actually arrived 15 minutes early."
Cons: "The inflight monitor worked but none of the data (GPS altitude or speed) was working."
Pros: "I like service"
Pros: "The pretzels"
Cons: "Our return flight had no TV screens :-( And no blankets ...was freezing as we got closer to nyc"
Cons: "That's the flight is clean"
Cons: "You had me check my hand luggage with expensive items that did not arrive."
Pros: "The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too."
Cons: "Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service"
Cons: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"
Pros: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."
Pros: "It was smooth sailing all the way"
Cons: "The people sitting next to me thinking my space was his space too"
Pros: "Friendly staff. Very accommodating."
Cons: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."
Cons: "Our flight was delayed by an hour, which didn't really affect me, as Detroit was final stop. However, there were a large amount of people on the flight with connecting flights coming into Detroit. I am POSITIVE that several of those people missed their connecting flights as the flight attendants and crew did not allow for them to leave the plane first. As people seem to be so self-centered anymore, the attendants should have announced that people were not to leave until all passengers with connecting flights had left the plane. Very sad that people can't use common courtesy all by themselves, but as they can't, it should have been enforced by the team on the plane."
Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."
Pros: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."
Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"
Cons: "No in flight entertainment"
Cons: "Everything was ok"
Pros: "on time and organized"
Cons: "food wouldn't be enough even for a two year old"
Cons: "This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service."
Pros: "The crew was Ok except at the beginning when they could help more inside the plane with finding the seating."
Cons: "I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed."
Cons: "The food"
Pros: "Super confortable"
Cons: "I don’t have bed for my baby and I asked the server for yogurt she never tell me they have or not"
Pros: "More space for the kids!!"
Pros: "Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate."
Cons: "All good"
Pros: "Crew was helpful, food was good"
Cons: "Seating could have been better"
Pros: "All except bfast"
Pros: "Very nice crew"
Cons: "Seats and space are just too small."
Pros: "Plane was clean and a little more roomy than most long distance flights."
Cons: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."
Pros: "Great airplane. Very nice staff. Great service."
Pros: "Our cabin service was superb Our seats were wonderful"
Cons: "Nothing it was perfect"
Pros: "Service, food, efficiency of staff and departure and arrival"
Cons: "All was better than expected."
Pros: "Professional, efficient, full, nice sandwich and coffee."
Pros: "Comfortable seats, nice they still give a snack"
Pros: "The crew was excellent, the food was pretty good,"
Pros: "It was very relaxing."
Pros: "The plane was cleaner that most other ones and the seating configuration made it easy to get comfortable during the flight."
Cons: "The flight was delayed with no explanation or announcement as to why. The flight attendants only passed the beverage cart or served water when serving the meals during the 9-hour flight. At no other time did they check to see if the passengers wanted a beverage."
Cons: "professionalist from the whole crew"
Cons: "Moved boarding gate without notice"
Pros: "Clean plane. Friendly staff"
Cons: "Worst selection of movies."
Pros: "Always professional in every detail Great food Great customer service"
Cons: "The variety of drinks"
Pros: "On time arrival"
Cons: "Very hot on the plane, food mediocre, flight attendants could be friendlier"
Cons: "no screen for movies getting all aboard without dividing into sitting numbers."
Pros: "Food was great."
Cons: "Entertainment was frustrating"
Pros: "In time on arrival with a good chance to catch the next flight"
Cons: "Did not get the food of my choice. The system was blocked for early check in."
Pros: "The seating went very efficiently and fast. All the flight attendants were extremely friendly. Food was great and there were plenty of movies for adults and kids. Would chose Lufthansa again"
Cons: "I was in economy class and the lady in front of me put the seat back. My knees hit the seat the whole flight and I am not that tall 5.6."
Pros: "I was rebooked on another flight earlier."
Cons: "Nobody bother to call me or email me. No Lufthansa or kayak . I called Lufthansa and have them rebooked my flight. And they were wonderful."
Pros: "No surprises Plenty of leg space for economy Good food"
Pros: "Service, flight, everything was flawless. Departure and arrival ahead of time. Great staff. Congratulations to Lufthansa. Keep it up."
Cons: "I liked everything."
Pros: "Quick boarding"
Cons: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Pros: "A380 flies smoothie."
Cons: "Drop Off bagage at MIA airport. I did online check-in..but, the line for DropOFF so long and only ONE person attending..i suggest improve desk services..."
Pros: "Super staff!"
Cons: "Seating was incredibly uncomfortable and cramped. Legs were in pain after the flight. Not enough beverage service for such a long dlight."
Pros: "On time rout"
Pros: "Courtesy and friendliness of staff."
Cons: "The cheapo headphones"
Cons: "The flight was a replacement for a cancelled flight. In addition to this, it was delayed. The flight attendants did not compensate for our inconvenience and were not very friendly or available in general. The incoming flight had been delayed by hours, with boarding and deplaning and a very bad attitude."
Pros: "New airplane, very nice and comfortable. Great service. Smooth flight.. 10 hours - no turbulence. :)"
Cons: "They lost Both of my laguages."
Cons: "No air vents"
Cons: "They only had two meal options and the ran out of the vegetarian option. There were many people on the flight that didn't get a meal or had to take the meat option when they would have preferred the pasta."
Pros: "Crew was good"
Cons: "Space is horrible on seat 64A economy seating in the 380 is very tight"
Cons: "The AC was set to way too high temperature. Very uncomfortable. Sweaty and smelly Lufthansa style. I asked to adjust the temperature - the flight attendant said she would . Maybe they fixed it next flight. The temperature is set up by sections. All othe sections were ok except the one with the row 79 in it."
Pros: "Everything! Service, entertaintment, smooth flight"
Cons: "The food could be better. I had the chicken dinner which was not very impressive. And the bread was horrible."
Pros: "The crew was very kindly"
Cons: "The noise of the bathroom doors. Every time that one of the 120 passengers use one bathroom close to my seat I wake up suddenly, because is very hard the impact to close the door and at 2 am was terrible."
Pros: "The air crew were very attentive and respectful. They treated coach passengers as well as first class on any other airline. Lots of entertainments were available on the flight."
Cons: "I was careful to prepare my luggage so I only had a carry on. Unfortunately, the weight limit for carry on baggage is incredibly low, so I ended up having to check my bag anyway. I understand the process and why, so this is only a minor complaint. But I do wish the weight limit could be a bit higher."
Pros: "Airbus A380"
Cons: "Poor food. Cold bread. Uncomfortable seats. Temperature in the cabin: too cold."
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Pros: "Confort and kindness"
Cons: "It was too cold"
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Cons: "Flight got cancelled"
Pros: "Just as I expected. And I made my last connection easily."
Cons: "Travelled business class and was ace experience"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "KLM staff is great"
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Cons: "Turn the lights on early making it hard to sleep"
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "Good flight, very attentive crew."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Cons: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Cons: "Dutch sub titels would be nice."
Pros: "Good multi media access and content"
Pros: "good service"
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "Crew service"
Cons: "Flight delayed."
Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"
Pros: "Same as above"
Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Pros: "Enough space good wine and on time"
Pros: "Overall very nice flight, even comes with free drink and snack"
Cons: "I slept didn't have snack offered and no entertainment"
Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Pros: "Take off and landing"
Cons: "Layover time"
Cons: "The food was not as usual."
Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"
Pros: "The sear was messy they didn't clean it it was full of pieces of bread."
Cons: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
Cons: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Pros: "Good selection of movies."
Cons: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
Pros: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Cons: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Pros: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Cons: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Pros: "Crew was ok and servicial"
Cons: "Food and reception at door of boarding"
Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Pros: "The crew was efficient and friendly. The plane took off on time and landed on time."
Cons: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Pros: "Air France has the best crews! They really go the extra mile."
Cons: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."
Pros: "Crew was very nice and the food was excellent."
Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."
Pros: "Crew was nice movie selection was good."
Cons: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Cons: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Pros: "Good selection of movies"
Pros: "No extra charge for simple refreshments."
Pros: "Food was good, crew was very professional and courteous. Flight was smooth."
Cons: "Coach was cramped and the video system didn’t work very well"
Pros: "The only thing that I like about the flight was that it was easy to boarding"
Cons: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Pros: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."
Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."
Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Cons: "Flight was delayed by 1h30min, so we arrived very late"
Pros: "Food has improved a lot on business class. Meals are more creative."
Cons: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."
Cons: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Pros: "The crew was very friendly and professional. The food very good"
Cons: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."
Pros: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Cons: "Couldn't make the connection....Overall....an aweful experience!"
Cons: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Pros: "The space and the people"
Pros: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Cons: "The room between seats is unbearable."
Pros: "All was good we didn’t feel the time 9 hours passed easily"
Cons: "Nothing special"
Pros: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Cons: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Pros: "Punctual, great food in Premium Economy, friendly crew."
Cons: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"
Pros: "The crew was good and very good pilot's"
Cons: "No leg room between seats"
Pros: "the food"
Cons: "no room for legs"
Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."
Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Pros: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Cons: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Pros: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Cons: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Pros: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Pros: "Not much"
Cons: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."
Pros: "Great food, pleasant crew."
Cons: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."
Pros: "Nice Flight Attendants Good Food"
Cons: "Flight was delayed by 1.5 hours"
Cons: "Too crowded"
Pros: "Average flight"
Cons: "Food on AF montreal - paris flight and totally rude stewardesses"
Pros: "Same as above, the crew was very friendly and the food was great."
Cons: "Seating was cramped and uncomfortable for a tall person."
Pros: "Flight overall was unremarkable. Aircraft was almost twenty years old and looked it."
Cons: "Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has."
Pros: "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
Cons: "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"
Cons: "They made me checkin a small bag"
Pros: "Staff was great. Good experience for our first overseas flight"
Cons: "Got a flight delayed and missed my connection. Had to wait >12hrs for next flight"
Cons: "They charge for coffee and soft drinks and have no snacks complimentry"
Pros: "The crew were really welcoming, which is not always common on BA."
Cons: "The entertainment system is tired, and the selection could be a lot better."
Pros: "Great comfortable aircraft they use and the best is that it leaves from FLL"
Pros: "The crew was attentive and professional"
Pros: "The seat was comfortable when it came leg room"
Pros: "The crew was incredible"
Pros: "The plane got from a to b safely"
Cons: "The food was dreadful. Both the gluten free and regular meals. Tasteless and unimaginative. Very dodgy landing. The time of arrival given by the airline prior to flying did not take into account the fact that the clocks went back. So our pickup was delayed. Not good at 4 am"
Cons: "Could you refund me 50.00 as your price included bag price but when directed to book I had to add on bags for a further 50.00 and because of this they wouldn’t let me get on an earlier flight on my return email@example.com or 07799411994 for response"
Pros: "Aircraft ok never fly them"
Cons: "Had to pay for everything no included drinks or pretzels"
Cons: "I was seated at the emergency row. The staff has a policy of collecting the pillows and blankets during take-off from these seats. But they never gave them back to us afterward. Later when I wanted to go to sleep, they could not located these items."
Pros: "The flight was delayed prior to leaving the gate, while lined up to take off and during the flight. All delays were promptly explained by members of the flight deck. The cabin crew were outstanding nothing seemed to be too much of a inconvenience to them."
Pros: "Food and entertainment"
Pros: "BA overall service was good."
Cons: "Boarding at venice was a disaster. they changed gate without annoncing it in english. I am sure they did it in Italian but not every travel speaks italian. getting on bus to airplane was not organized at all. staff let people ahead of me taking their carry on bags larger than my normal size bag but asked me to check in mine. i thought perhaps i am amoung the last and there is no room left. how ever while i was waiting they let many others take their carry on with them. i explained them that i have expensive Murrano glass in my carry on and prefer not to check in or at least provide a tag to mark it fragile. response was that we are out of tag! and i have no choioce. i was very upset theway they trreated me and told them i will file a complain and took their picture. almost by the time i was getting on bus one of crew approached me with at Fragile tag to add to my bag. after all when i received my carry on bag in LAX many of my gifts were smashed and broken."
Cons: "The food service had problems. When they got to our row they didn't have any more of our dinners left and without asking I was given a meal from first class with an entree I did not care for. My wife seated next to me gave me half of her entree. Then the snack towards the end of the flight I was given a burrito type thing without asking what flavor I wanted. All in all the food was poor and the attention to the passenger was poor also."
Pros: "Flight was delayed however the crew got us back as fast as they could and we where very happy with the service"
Cons: "BA on line does not always respond"
Pros: "Check in on time. Toilet is very clean. The food is good. The movie program is new."
Cons: "Just the flight is a bit old."
Pros: "Plane comfortable, crew helpful and competent, food fine."
Cons: "No Club World lounge in Ft Lauderdale despite BA's advice to arrive three hours early for intl flights. Shocking waiting area - crowded, noisy, shabby."
Pros: "The crew were nice"
Cons: "I paid for a different seat USD 77, they charged the amount on my credit card but I never get the seat! I am trying to cancel the charge on my credit card."
Cons: "The flight was delayed and arrived to London late for our connecting flight to Venice, was rescheduled for another flight from another airport. Had to take the taxi to get there on time for our next flight."
Cons: "you have to pay for even complementary drinks"
Cons: "A couple of mishaps by the crew with no acknowledgement. One of the flight attendants dropped an empty soda can on the floor which was dropped on my toes (I had taken my shoes off) and picked it up with no acknowledgement or apology, even after I screamed out of pain. I was speechless that I didn't even object. In another incident, when asked for food option, I chose chicken vs pasta. When opened my hot plate after 2-3 minutes, I found out I had tofu in front of me. I called the flight attendant and they came over, acknowledged I had the wrong food just to inform me they were out of chicken at that point. If you make a mistake, please offer something in return to make the experience somewhat better."
Pros: "In flight entertainment and meals were great. Flight was on time."
Cons: "Very crowded and difficult to move. Also, would have liked more water service - had to go ask for water a few times since service was not offered regularly."
Pros: "Great service, and very smooth flight"
Cons: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."
Pros: "Crew was friendly"
Cons: "Breakfast was ridiculous, just a small chocolate bar!!!"
Cons: "Food and drinks are really sub-par"
Pros: "Daeparture was delayed by more than 2hours due to some technical issue"
Cons: "Quick boarding"
Cons: "no complementary drinks, coffee, snack, nothing? not very hospitable"
Pros: "Flight on time, flight attendants were great."
Pros: "See my notes on the Chicago London leg."
Cons: "Same as the likes..."
Pros: "departed and arrived on schedule and my luggage came out quickly."
Cons: "The World Traveller Plus seating is very uncomfortable after about 3 hours. Not enough cushioning in the seat and the foot rest does not elevate high enough to make it useable."
Cons: "Friendly staff, clean plane"
Pros: "The seats were smaller than other Business Class and rather inconvenient. No place for the water bottle, foot rest not easily configured, etc."
Cons: "See above"
Pros: "Crew treated you well, boarding was organised and as a silver club card holder I was rewarded with priority boarding (less queues, less hassle)."
Cons: "Old style entertainment console, small screens, no usb or plug point for charging."
Pros: "I expected a wonderful experience with British Air but unfortunately our flight from Edinburgh was delayed , missed our connecting flight from Heathrow. We were put up in a hotel by BA and arrived st Heathrow to find our replacement BA flight was delayed because of fuel issues. Still sitting and waiting."
Cons: "No snacks for 8 hours. Crew inattentive."
Cons: "Rude at check in. Late taking off."
Pros: "Staff excellent, check in straight forward, and very pleasant and quick flight."
Cons: "Very long bus ride from T5 to the Boeing 777, which seemed a little "tired". Seat in Economy Plus showed evidence of previous spillages, screen was smaller than I recall on previous flights."
Cons: "The flight time change (one hour later of etd) one week before has not been motivated. It has been only 2 / 1 day before. The change of policy of food onboard.....flight tiockets especially with ba are not cheap and onboard you have to pay for everything!!! only tap water is free....incredible!"
Pros: "The crew was friendly."
Cons: "The chicken meal was one tiny slab or meat-about two inches by 1 inch (5 cm x 2.5 cm in Metrics). It was dreadful."
Cons: "I am emerald on one world. In the departure flight I was not able ot reserve an aisle seat during online checkin ( need to get up on flights quite a bit for health reasons). I had been assigned a window although aisles, my preference, were available. I sought to change seats from window to aisle and would have been charged USD $18 (on a flight within europe - why dollars?). The BA staff said the website would be fine on the return journey - but it was not. I arrnved at teh airport (not having checked in as I didn't want a window) and the BA staff person in 46 at 6:45pm simply said that's impossible to change anything - no apology; she seemed rather irritated to be asked. I then went to security and the machine for priority queue did not permit me to enter - it said 'invalid ticket'. Then the flight was significantly delayed. So all in all not a great day."
Pros: "Nice plane and good food, very nice flight!"
Pros: "Quick boarding. Crew ok. Flight on time"
Cons: "All food and breuvages to purchase. Not even glas of water complimentary in economy."
Airlines flying from Florida to Cagliari have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Cagliari
Masks required on board, masks provided on flights from Florida to Cagliari
Social distancing seating
Middle seats unavailable to book on flights from Florida to Cagliari
Testing for antibodies, testing for symptoms for flights from Florida to Cagliari
Waiving of change fees. Search flexible flights from Florida to Cagliari