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The boarding was great. With all the delays I was grateful to get on the plane and headed for home. There was no in flight entertainment. Seats were very uncomfortable! Unfortunately we were seated next to an exit row so there was no recline in our seat. Other than that it was a smooth ride.

My flight was cancelled twice and the third time I tried to rebook it online I cancelled the flight because it looked like I would get a refund to my credit card. Instead I now have a credit. I was also on hold for three hours waiting for a representative and then disconnected. I will never fly delta again.

Flight for canceled. Horrible experience.. had to rent a car to drive myself up here.

Flights were terribly delayed. I was at At,anta Airport for over 4 hours waiting for my connection.

My flight consistently said it was on time and the plane didn’t arrive until after 30 minutes after take off and nothing was announced to passengers

The flight was canceled two hours before departure, it took over five hours to rebook us on another flight.

First, the flight was schedule to leave at 12:08. Delayed to 12:38. It is 12:58 and I am sitting at the gate. The staff are not communicating with us (just tell me it’s gonna be five hours if that’s the case, quit hufflepuffing around like you’re trying to board us when the plane isn’t even here and you don’t know where your crew are. I’m still waiting for any communication about the further delay. This is a rebooked flight from a cancelled flight yesterday, when the airline failed to fulfill its fiduciary responsibility to hotel and cover transport for overnight cancelations. Asking about the food on the flight? What food?!? Delta doesn’t serve meals unless you pay for them and you really want me to give delta a high rating for passing out processed snacks (fun size!)? Can we be for real. Delta is cementing itself in history as one of the cheap, stingy, outdated, glory days are over airlines, and it shows. I took this flight knowing delta was going to provide below level service but this is beyond burgers!! I can’t believe a multi billion or dollar company looked straight in my eyes yesterday and I told me this wasn’t their fault and there for the extra cost in hotel and hundreds of dollars in Ubers are MY RESPONSIBILITY. The only thing I am at fault for is believing delta is reputable company worthy of my dollars. I’m not even sure I want to be compensated unless it is cash because I would rather die never traveling again than to put money in their pockets.

The flight was great. The crew were a little terse about the size of my bag. It fit fine.

I know it was not in Deltas fault. But numerous delays and cancelations. I requested a hotel voucher and was told they weren't available. The lady on my hotel shuttle did receive one from American. Why the difference?

Flight was delayed. Had to get rebooked. Diamond medallion but stuck in a crappy seat. Rebooked flight then got delayed again. Then when we finally boarded, we waited another hour for a new crew. Then landed in JFK and sat for another 40 minutes waiting for a crew to come to the gate to be able to deplane. Hot mess all around, which unfortunately is becoming the norm for Delta

Terrible. For clarity - this was the Level flight to Boston. Not Vueling. Would urge customers to avoid this airline. Gate agent was singularly unhelpful. He was argumentative, rude and went out of his way to ensure that every penny was collected for the baggage (which we realized given how early we were for flight we could have saved hundreds of dollars if we checked in on app). No onboard entertainment or WiFi. Half of the front section was empty because the seats did not work! Plane was falling apart.

No complimentary snacks, but I think that’s a standard in the USA. There were loud drunk Germans sitting in front of us.

The flight was delayed and nobody was able to inform me about the new scheduled time and gate

The flight attendants were friendly and professional. I asked to change my seat and the flight attendant was accommodating. We experienced a short delay due to the late arrival of the plane. However, the onboarding and disembarking process was efficient.

The whole flight was coughing and farting all the way. It was impossible to breathe. If people are traveling sick they should either not be allowed to fly or made wear masks

J'ai perdu le billet 🎟 faute de visa j'ai pas eu de remboursement. J voulais prendre un autre Est-ce que yaura une solution

I will never fly vueling. 1h30 delayed, connexion missed with the crew closing the boarding in front of us. 40 people missed the Barcelona-Orly connexion. hours waiting for rebooking and hotel.. inadmissible

Non stop flight from Barcelona to Rome, arriving on time.

3 hr flight from Barcelona to Gran Canaria. Ŵent according to plan No issues with staff oŕ flight. Many people includiñg us could not get luggage self checķ in termìnals to work. Had to wait in check in line.

The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.

It wasn't clear that there will be additional charge for checked in baggage. Very, very disappointed making me pay extra $75. Food was not tasty and not healthy. Lufthansa used to be good, not any more. Unfortunately has gone down big time and continues to go down.

Numerous delays, missed connections flight. Then connection flights were late as well

Boarding was haphazard after people with small children or walking difficulties

The airplane was as hot as a sauna upon boarding. I was dripping with sweat. Something needs to be done about that.

Leg room is good, food is average, crew is not friendly

The crew was amazing! They were attentive and super polite, clearly very well trained in customer service. Very well run flight altogether!

They canceled our flight right before it was to take off and then we stood in line for four hours to make other arrangements. It completely ruined our trip.

Hated the food. Flew many business class flights on this flight little privacy should be more secluded Staff was great

Flight boarding was delayed. Old, low capacity overhead bins requiring many to gate check their carry-on luggage. Beverages other than water were at a charge.

It was horrible!! The plane was old and outdated. The AC was not adjustable and got me and my daughter sick because we couldn’t redirect it away from us. Absolutely no leg space. The food was garbage. Horrific experience! Shame on Lufthansa to use such trash airplanes.

Experience was terrible. No communication and no sense of urgency dealing with literally hundreds of passengers stranded due to cancelled flights.

I liked nothing. Communication to passengers was poor to non-existent. No sense of urgency in providing information from gate changes, baggage drops, and cancelled flights (which happened with no assistance available). This airline is a joke.

OK flight. However, left my smartphone in the seat pocket by mistake, and ITA staff were able to retrieve it and bring it to the departure desk for the next flight. I was so happy and thankful that they were able to get my phone back!

Flying Economy I’m not expecting to have Michelin star food but there’s too much salt and not enough veggies in the main meal. Also there should be more seat room

I get it…Economy sucks but on a 13 hour flight all seats should have legroom and go back more than 110 degrees

Old flight. very smaller seats. screen small.. food was mediocre

We booked months in advance, but were told at the airport we are on standby because the airline overbooked the flight. We finally (family of 5) got our boarding passes and had to run through the huge airport to get on the flight. The plane then had an electrical issue and we sat on the tarmac for another 2 hours before we even started our 12 hour flight. Our luggage did not make it, but was delivered to our destination the next evening after we landed. I would not fly this airline again.

This was a typical hour-long flight. Not much leg room, no entertainment and no food.

I’m a nervous flyer so I was happy that we experienced barely any turbulence. I was also lucky and had a whole row in Economy to myself. I’m on the shorter side so leg room wasn’t an issue for me. It could be for someone who is taller than 5’7”.. The food was ok, but again I was in Economy so I wasn’t expecting Michelin star quality food. Entertainment was ok. Wish there were more television options. Overall I would book on ITA again

the flight from Palermo to Rome to SFO is better than the flight we come although the get-off time is still 20 min late.

It took an hour and a half for luggage to be dlivered in London

We were seated in the rear of the plane. Buses arrived to take us to the terminal but there weren’t enough so we waited an hour to leave the plane.

Chicago to London flight was delayed an hour . Boarding process was slow . I missed my connection to New Delhi and My connection from New Delhi to Ranchi. Now come the really outrageous part! There was a flight from London to Bangalore that would have allowed me to reach Ranchi on time. I was about to but ticket from Bangalore to Ranchi when BA agent came back after talking to someone in back office and informed me that she cannot rebook me to London Bangalore flight as Bangalore was TOO FAR fro. Delhi. I waited 8 hr in London airport. I was flying business. Hope this review helps the airline. I was not asking for any money back for my missed flight. Anand Mohan

Access to movies was nice, food not bad, and landing was smooth. Cramming us in like sardines is not fun. A little more space to bend down to get a bag or not touch my neighbors arm because we’re so close would be better for a 9 hour flight. Whomever designed the seating and you, who bought these planes, clearly are NOT interested in customers’ comfort. So stop pretending you do. Also, if you want traveler’s to check their bags so there is space to store carry one, don’t charge so much to check baggage. Seriously?!

I liked nothing, my connection was missed after a 6hr delay, 3 of those hours were spent trapped on the tarmac going nowhere. They rebooked me with a different airline for the next day but never confirmed my seat, so I had to wait another entire day… after walking around an airport for the whole first day waiting for the front desk to open to get my ticket. A 19hr trip turned into an 80+hr trip. Of course, British airways has no actual customer complaint phone line, so I have heard nothing at all from the airline. Oh, and they lost my bag. This trip cost an additional $3000, several days of missed free time, and some agonizing discomfort from so much wandering around airports and venice trying to find replacement clothing. This sucked.

The leg room on the plane was the smallest I have encountered in all my travels. Ił only 5’4

We got our seats and was surprised at the half empty plane, so had a very good hostess and we enjoyed the whole flight back home, so the only thing we had to wait for was the passenger assistance that was not there and had to wait about 20 mins on the jetway.

The only issue I had with the flight is that dinner took a long time to come even regardless of the turbulence we experienced. The flight attendants kept disappearing while serving people and kept some people waiting. Which caused them to forget to serve me some tea. It was resolved eventually. Just a small complaint. Maybe there's other reasons but overall the flight wasn't bad.

The check in lady was the best I have seen at JFK she was very nice

The perfect jet stream back saved over 1 hour in the air.