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Cons: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."

Pros: "Crew is good. Flight got delayed"
Cons: "Food is good."

Pros: "The crew is always very professional."
Cons: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"

Pros: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"

Cons: "Food was terrible. Except for the dessert which was good."

Pros: "Crew, food."
Cons: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."

Pros: "Excellent service. Very comfortable business class seat. Arrived early"
Cons: "Boarding & disembarking was via bus & stairs."

Pros: "The best customer service i have ever expierienced, i have overslept for my connection flight in Doha - i received full support with booking my next flight for free, pass to business lounge, and finally the upgrade for my flight from Doha to Warsaw in business class"

Pros: "perfect"
Cons: "better food"

Pros: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Cons: "Nothing"

Pros: "Good service and a modern airplane"
Cons: "The check in at JFK, too chaotic"

Pros: "The service was super and the food was delicious even the seats are very comfortable"
Cons: "Everything was super"

Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Pros: "The food and service."

Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"

Pros: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Cons: "Seats were a bit hard."

Pros: "Food was excellent. Service was excellent."
Cons: "Entertainment was limited."

Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Pros: "Great services"
Cons: "Boarding slow"

Pros: "very courteous flight crew"
Cons: "baggage took along time to come business class luggage came after economy"

Pros: "food, crew ."
Cons: "entertainment choices for Hollywood movies are limited."

Pros: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Cons: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."

Pros: "It has good sized toilets"
Cons: "Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety."

Pros: "Excellent service. Flight on time."

Cons: "Out dated inflight entertainment system"

Pros: "the attendants were always on top of things. One of best overall flights ever."

Pros: "It was booked for my elderly parents and they were very pleased by the service they received."

Cons: "Seats are too small"

Pros: "Very comfortable flight and crew"
Cons: "The plain was very old."

Pros: "Good, attentive service by the crew."

Cons: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"

Pros: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Cons: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"

Pros: "Exlent"

Pros: "Great food, and excellent choice of in-flight entertainment."
Cons: "Nothing!"

Cons: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"

Pros: "It was something unexpected"

Cons: "No flexibility in flight changes"

Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Pros: "Every things"

Pros: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Cons: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."

Pros: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Cons: "Food below average, command of the entertainment screen not convenient."

Pros: "timing"
Cons: "qatar airlines has some old airplanes foods are not good"

Pros: "Left and arrived on time, meals were above expectations."
Cons: "Difficult boarding procedure."

Cons: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."

Pros: "Except turbulences everything was ok and nice .."

Cons: "Steep decline in food quality"

Pros: "Good"
Cons: "Nothing"

Pros: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
Cons: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"

Pros: "Good though. But not too comfortable with indiscriminate change of seats. Was held up in Doha because my seat was changed."

Cons: "We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew."

Cons: "Too many flight delays and gate changes"

Pros: "The crew was light spirited. Took the angst out of the long stressful wait"
Cons: "Punctuality. Flight was 2 hours late"

Pros: "Lift off and landing was excellent"
Cons: "Nothing"

Pros: "It was fine. They didn't charge me for the exit row, so that was nice"
Cons: "N/a. It was fine"

Pros: "Great movies."
Cons: "Seats won’t stay reclined."

Pros: "Loved being in first class"
Cons: "Hated gate change and late plane at the last minute."

Cons: "Boarding is as usual chaotic"

Pros: "This was the most professional crew we have seen in a long time. What a difference a good crew makes."

Pros: "Timing of the flight and the luggage step by step notification"

Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."

Pros: "The Captain greeted each guest both on and off the plane !!"

Pros: "Smooth loading and unloading"
Cons: "Customers don’t listen to the Flight attendant"

Pros: "Food and nice crew"
Cons: "No tvs and bad WiFi"

Pros: "Departure was right on time and we actually arrived 15 minutes early."
Cons: "The inflight monitor worked but none of the data (GPS altitude or speed) was working."

Pros: "I like service"

Pros: "The pretzels"
Cons: "Our return flight had no TV screens :-( And no blankets ...was freezing as we got closer to nyc"

Pros: "crew was professional and seats werre comfortable. flight departed late but arrived on time."
Cons: "nothing to say."

Cons: "That's the flight is clean"

Pros: "New plane with knight entertainment screens at all seats!"
Cons: "Delayed, bit crew was friendly and efficient!"

Pros: "The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too."
Cons: "Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service"

Pros: "The flight was on time and the crew was extremely friendly"
Cons: "Early morning flights .. the People are not aware and awake"

Cons: "Flight was changed. Missed an important event"

Cons: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"

Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."

Pros: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."

Cons: "Nothing special - just ok - tight leg leg room was expected - no entertainment at all - wifi very slow and couldn't load a book for my almost blind father - just ok"

Pros: "It was smooth sailing all the way"
Cons: "The people sitting next to me thinking my space was his space too"

Pros: "Friendly staff. Very accommodating."
Cons: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."

Pros: "My aisle seat on the first flight"
Cons: "No entertainment"

Pros: "i was able to use wifi during the flight which made the time pass by fast."
Cons: "i asked one of the ladies if they had blankets since the plane was freezing she told me no but everyone in first class recived a blanket whether they used it or not. i guess the people in zone 2 and zone 3 dont matter. the seats are the worst! they dont even sit at a 90 degree angle your more like sitting forward."

Pros: "NothIng"
Cons: "Horrible customer service coming and going. Horrible service on the plane and mostly, some of the rudest people I have ever had to deal with. Delta should take lessons from SWA. By the way, this isn't the only bad experience I've had. Flown Delta 4 times over last six months and almost the same."

Cons: "Was required to gate check my luggage through to baggage claim."

Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"

Cons: "Our flight was delayed by an hour, which didn't really affect me, as Detroit was final stop. However, there were a large amount of people on the flight with connecting flights coming into Detroit. I am POSITIVE that several of those people missed their connecting flights as the flight attendants and crew did not allow for them to leave the plane first. As people seem to be so self-centered anymore, the attendants should have announced that people were not to leave until all passengers with connecting flights had left the plane. Very sad that people can't use common courtesy all by themselves, but as they can't, it should have been enforced by the team on the plane."

Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."

Pros: "The flight itself was fairly quick."
Cons: "We were late by 4hours and they kept changing the times. I wish they would have set it to one time like the other airlines. The seating is uncomfortable and there was no entertainment."

Pros: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."

Pros: "Plenty of give on seat belt, just enough leg room for my 6' frame. No one was seated in the middle seat!"

Cons: "I was on the way to the airport when I was notified of the 1st delay. I am sure Delta knew there were issues already and should have let me know earlier in the day. The delays kept increasing. We were offered snacks at the gate. That is it. No free drinks on the plane, no free premium movies. Very bad customer service. More explanations were needed as to the cause of the delay."

Pros: "Flight was smooth and uneventful, comfort plus seat was comfy and sky priority lines were nice perk."
Cons: "No food / no entertainment at all. Not that I cared. Ran out of overhead compartment space fast."

Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"

Cons: "No in flight entertainment"

Pros: "The crew was amazing. We had a two hour delay on the ground due to thunderstorms, but the pilot kept us informed and the flight attendants answered any questions and helped with everything. The pilot even walked down the isle asking people if they had any questions."
Cons: "We booked our tickets through American Express over 3 months before the flight. Delta has a new policy that these tickets are not allowed to have certain privileges that tickets purchased on their own site have. Unbeknown to us, one of these is the ability to select your seat. On the ride from CVG to FLL we were assigned seats in the back of the plane, but at least we were next to each other. On the way back, we were not assigned a seat at all. We arrived to the airport almost 4 hours before the flight and were still not assigned a seat and were told we would have to speak to the gate agent. Even we when spoke to the gate agent, they still did not have a seat. It was not until we had already started the boarding process that they called us up and told us that we were going to be sitting 5 rows apart, both in a middle seat."

Cons: "Everything was ok"

Pros: "Smooth ride. Friendly flight crew"
Cons: "My tv monitor wasn't working. And they brought out cups of water with cookies like 30 minutes before we landed."

Pros: "on time and organized"
Cons: "food wouldn't be enough even for a two year old"

Pros: "on board crew was excellent. Seats and leg room made the trip exceptionally comfortable"
Cons: "Didn't like that I could not get my boarding ticket on line and instead had to get to the airport earlier in order to print it at the kiosk. The person at the boarding gate was not friendly but did do his job efficiently"

Pros: "All over it was excellent..."

Pros: "Friendly crew,boarding is fast and easy."

Pros: "Due to my religious faith I had booked special meals on Turkish Airlines. ( isegnent - Turkey to Washington DC ). Not only did the crew decline having my food reservation but they forced me to have food totally against my faith. Not sure if he airlines is biased against religions"
Cons: "Hon our food reservation Provide food as initially requested Unbiased attitude."

Pros: "The crew was good and spent time attending to your needs. It’s what I’ve come to expect from Turkish Airlines."
Cons: "I was reassigned a new seat without notice. I later learned it was due to a malfunction in the seat or IFE system. Several seats seemed effected and broken. The boarding process was disorganized which is unusual for this airline."

Pros: "Entertainment"
Cons: "Food"

Cons: "The stewardess not very nice"

Cons: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."

Pros: "The crew was great and the flight was smooth. The food was also good."
Cons: "The passenger next to me in the middle was hitting his arm rest on my leg and made my flight uncomfortable because he would not sit still. I think crew needs to do a better job of making sure everyone stays seated when the plane is still moving before jumping out of their seats and grabbing their luggage. Passengers should be able to exit out of more than one door same as entering."

Cons: "The flight I booked out was later than my return. It was 8:30 at night not in the morning and the site did not flag it for me. So I showed up at the airport and had to buy another ticket at the very last minute. Never used the one I bought through kayak.luckily Turkish air made it happen or I would have missed my meeting."

Cons: "Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see."

Pros: "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. There was a full meal served, staff were kind and didn’t try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment."
Cons: "Unfortunately, the children on the plane were really poorly behaved and loud. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldn’t arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. This was essentially an entire night and day lost to a mishap that the airline didn’t even notify us of when we landed. Pretty frustrating."

Pros: "Nothing. I was so disappointed with the whole experience."
Cons: "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."

Pros: "almost nothing"
Cons: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat. the flight is always delayed and boarding chaotic."

Cons: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."

Pros: "The food and the attention from part of the crew were beyond excellent."
Cons: "The long wait at the gate to board."

Pros: "On time."

Pros: "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"

Cons: "They stole Items from my bag"

Pros: "The crew was nice and kind for the most part. The food was good although a bit small, but good flavor."
Cons: "The plane wasn't clean, the table/trays hadn't been cleaned. We had a 2 hour delay and no reason was given and waiting for food for a very long time in this case and it was already late in the day."

Cons: "seats a bit tight"

Pros: "There was almost nobody on the flight. In flight entertainment was awesome too."
Cons: "Nothing"

Cons: "More service with flight attendants walking around to offer drinks would have been better"

Pros: "Food, entertainment, crew"

Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"

Cons: "terrible delays and little assistance in Warsaw from turkish airline desk"

Pros: "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"

Pros: "The crew on the plane was kind, accommodating, and polite. Free alcoholic drinks helped with the long list of negatives aspects of the flight."
Cons: "Every flight was 30+ minutes late. Crew members at the gate were consistently on their phones and delayed service substantially. Not only am I incredibly frustrated that I could not bring my laptop onboard to do work, but the fact I wasn't told until right at boarding and it took extensive time to reclaim it makes Turkish airlines on par with Ryan Air for inconveniencing its customers. At baggage claim, the crew loaded our baggage on the incorrect track, making it take even longer to receive it. Seats and leg room are sub par. As someone who is 6'3, when the person in front of me put their seat back, I was forced to take a metal bar on the back of their seat to my knees (no matter the position). I will be recommending to both family and friends that they should avoid this airline at all costs."

Pros: "they fed us on both flights and offered drinks"
Cons: "my knees were pressed into the seat in front of me. Im 5/8"

Pros: "Nothing"
Cons: "At the airport communication was very poor and everyone was very unhelpful"

Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Pros: "Istanbul airport with shops and new food court area is excellent"
Cons: "Newer fleet. Good service and entertainment system."

Pros: "Best value on the market. Excellent service. Great food and beverages. Very good service. Excellent Longe in Istanbul makes Most Club Longe look like a dump."
Cons: "My TV remote was broken. I could have used next seat but was too lazy."

Pros: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."

Cons: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"

Pros: "Good attitude of aircrew"
Cons: "There was heavy rain in Instanbul and our luggage was not covered. Half my clothing was soaked when I received it in Erbil. No rain in Erbil or Frankfurt, so I know who is to blame. Turkish Airlines in Instanbul. No way are they the best in Eurpoe..."

Pros: "I got a little bit sick on plane and the crew was super helpful and supportive."
Cons: "Tbilisi-Barcelona flight was okay but 5 days earlier I took the same flight from Barcelona to Tbilisi where they changed my flight time and nobody let me know!! I didn't receive any information about it and so I had to spend 6 hours at the Barcelona airport!"

Pros: "Cabin/ground crew was professional, nice."

Pros: "Excellent service, food and entertainment."
Cons: "The boarding was long and via buses!"

Pros: "While in Barcelona, Spain I needed to change my departure time, there was the usual long lines ahead of me when a THY Associate questioned me about my travel plans. I explained to her that I needed to change my departure time and she took me out of line and escorted me to the correct window. Standing now at the correct window I was able to quickly make the desired changes. I was so happy I was able to avoid the long lines. THY is a Class A operation indeed. Thank you, Rudy"

Pros: "Good Food, Comfortable Seats & Good Entertainment Options"
Cons: "N/A"

Cons: "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"

Pros: "There wasn't anything particularly special about this flight to make it stand out from other airlines. It was just a short 2 hour flight and had everything you needed."
Cons: "At check in, the agent said she had put me in the exit row, but I was actually just behind it."

Cons: "This aircraft also wasn't peoperly cleaned. Another seat pocket filled with garbage and a stale smell of vomit."

Pros: "The service, food, efficiency"
Cons: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

Pros: "Everything was great!"

Cons: "Rude stewardess"

Pros: "The service, the food, everything."

Pros: "They tried hard to load passengers so the aisle wasn't blocked. Good job"
Cons: "Because limited space, must sit up to eat. They REALLY need to improve trash retrieval so people can sit back & relax. This service was really bad & people had trash for an hour all around us so it was uncomfortable. Too warm too. No blankets used. 13 hrs on a plane is still long if you're sitting."

Cons: "he delay and not knowing much about what the cause was. Having to keep awake in early dawn and have a flight delay can destroy the start of a long awatited vacation."

Pros: "Turkish airlines is the best European airline I ever flew on . Great service, very friendly flight attendants , up to date technology with the tv. Great price!!! Turkish impressed me, I heard they were good but didn't expect this good"

Pros: "It was amazing in the airline so good, my next fly to my final destination was on the next day so Turkish airline provided free hotel for the night so I won't have to stay in the airport sleeping. Best airline"

Cons: "Will send email re all the problems encountered . Never did make flight and Turkish Airline counter was shut down when I attempted to reschedule the flight....no telephone number listed on E ticket confirmation, Tam Linhas Aereas counter personnel were unable to assist with issue. Overall, totally dissatisfied ....felt that I was hung out to dry in at the Buenos Aires Airport!"

Cons: "Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately"

Pros: "The take off and landing was peaceful and on time"
Cons: "I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say."

Cons: "Lufthansa in Frankfurt is a nightmare. Gates are very far apart and Lufthansa scheduled layovers are very short. We were running close to 2 km from one end of the airport to other with little kids barely making our flights. Boarding was on tarmac even for 747, once in rain once in 40C degrees."

Pros: "Nothing"
Cons: "Not wait five hours to cancel flight. United / Lufthansa was not truthful about reason for delay / cancellation."

Pros: "Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help"
Cons: "Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr"

Pros: "Very attentive crew. Top notch service and care."
Cons: "Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective"

Pros: "Crew was great! Food was good! Boarding was fast and organized!"

Cons: "Guy beside me was always sitting to his friends."

Pros: "Our flight was delayed in Italy and I was worried I would miss the connecting flights to the US. But not to worry Lufthansa waited for our flight and got our luggage on board as well. The food was outstanding."
Cons: "That we could not by-pass the German passport check and go right to the next flight and check out passports only ones."

Pros: "I like the price of the ticket ( thanks to KAYAK), the service on board was very good, everything on time and of course very convenient connection between Tampa and Frankfurt to fly to the further airports in Europe. Safety, security and service in good price. It is my favorite airline and rout."

Pros: "The flight was on time. The cabin crew was helpful and very friendly and the food was the best we have recently had on an international flight. The entertainment selection was enormous and spanned the realm of all venues."

Pros: "Flight attendants and flight crew knew their jobs."
Cons: "Evacuating Concourse Z. Absolutely no announcements on what to do or expect when the security threat was resolved. Awful procedure for getting through security scanning the SECOND time."

Pros: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Cons: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."

Cons: "I was rebooked onto LU 1203 from Basel to Frankfurt from LU 1201 without notification. Probably because Flight LU 426"

Pros: "Great movie choices . Flight on time, comfortable. No turbulence, smooth."
Cons: "I did not like the food … I’m allergic to dairy so I can’t have cheese or cream in pasta or milk in polenta with beef stew. So there wasn’t anything for me to eat. Plus the crew should tell you what kind of pasta you’re getting! I got the pasta but I didn’t know it was filled with cheese and cream but by the time they came back to me I told them that I can’t have this they didn’t have anymore left of anything so I didn’t have anything to eat. And the breakfast the next day was awful. And by the way I saw that the crew had a really good meal. I should be able to pick up meal ahead of time… When you’re booking. It was a long day with no hot meal."

Cons: "Flight from Frankfurt to Copenhagen was over an hour late. Flight from Copenhagen to Frankfurt was also late, causing us to miss our connecting flight home on United."

Pros: "Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind"
Cons: "Just typically being on a plane not much can do about the space in economy"

Cons: "Comfort was good because flight was not full and I didn't have someone sitting next to me. Otherwise the seats are too cramped and crowded in Economy. Also had to call to find out if I had to pay for seat assignment. Couldn't find information on website. Had difficulty finding correct phone number and getting through to customer service."

Cons: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"

Pros: "Could not get skybridge to operate so that we could disembark. United airlines."

Cons: "Was assigned worst seat on plane. Engine vibration on seat back"

Cons: "Right before boarding I checked to see about purchasing an upgrade to business for my Wife and I because she was not feeling well and the added room would help. The Rude desk clerk didn’t even check and just spit out no upgrades. Yet once on the plane there were several empty business class seats and they stayed empty the entire flight."

Cons: "Leg space"

Pros: "Great price, great airlines, easy flight....I few LAX to Geneva."

Pros: "The trip was fast"

Pros: "Very comfortable flight. Good crew member little little bit uptight but expected. Efficient and on time"
Cons: "Need to upgrade mefia hardware to 21st century."

Pros: "WiFi on long flight from Detroit to Frankfurt"

Pros: "The same"
Cons: "Nothing to be mentioned everything was good"

Cons: "Flight delayed by about an hour"

Pros: "Changed planes, flight didn't get cancelled"
Cons: "2 hour delay"

Pros: "Service was good, got to change my seat last minute to sit next to my husband."
Cons: "No entertainment for the kids, changed the gate 2hrs before departing from A60 to A1 - not fun with 2 kids had to walk across the airport."

Pros: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Cons: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."

Pros: "Everything is great,will fly more with u people"

Pros: "Crew was very friendly and eager to help, as I was traveling alone with a baby"

Cons: "The vegetation meals were not appealing. There was no flavor and strange food combinations."

Pros: "Crew was attentive. Snack and beverage options were good."
Cons: "aisle seemed narrower. Got bumped several times as people walked by because there just wasn't much room."

Pros: "Everything was pretty good. Except for the seats."
Cons: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Pros: "Captain was personable and made the flight more enjoyable"
Cons: "Length, which could not be helped"

Pros: "Lovely crew."
Cons: "Boarding process was unclear."

Pros: "Staff are very friendly & well mannered. I like it since it's my first to fly with Lufthansa which compare to Swiss Air"

Pros: "Food, drink and entertainment are very good."
Cons: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Pros: "- crew was nice - overall flight was smooth"
Cons: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"

Pros: "Unlike on US flights, a sandwich provided even though the flight was only 75 mins."

Pros: "The crew was friendly and helpful"

Pros: "Boarding process, food and entertainment were excellent."
Cons: "Seats seemed a little small, even for economy."

Pros: "Excellent flight, crew, food and service."

Cons: "Seats are hard"

Pros: "Custom in Chicago was the fastest I experienced for a long time."
Cons: "Food was questionable."

Cons: "They sit us at row with 3 TVs and in order to watch we need to watch for 12 hours curved for 45 degrees. Please try to do this your self."

Cons: "my flight was cancelled and it was very difficult to get to where i needed to go. the flight i evaluated was from zurich to geneva."

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Pros: "Yes"
Cons: "Nothing. Flight was amazing"

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "Nothing"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."

Cons: "When its rain we shouldn’t walk to the air plain"

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Cons: "Delay due to strike"

Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "Great plane and staff"
Cons: "Delayed"

Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."

Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"

Cons: "Boarding was very slow."

Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Pros: "Crew was good"
Cons: "Food"

Pros: "The crew!!"

Cons: "No reading light in my seat..."

Cons: "lost baggage"

Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Nice people and good service"
Cons: "Not much"

Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Face recognition was amazing"
Cons: "Too hot on plane"

Pros: "Wifi on Board"
Cons: "Nothing"

Cons: "infotainment was down. Lost my luggage the flight was delayed"

Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Cons: "Please Endeavour to put the expiration date on the food served in the flight."

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."

Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Pros: "Nothing"
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"

Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"

Pros: "Overall, good flight"

Cons: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."