Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Cons: "Please see statement from SFO-> CPH flight."
Cons: "No wifi"
Pros: "The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help."
Cons: "More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight."
Pros: "Friendly crew. Good food. Uneventful flight."
Cons: "Flight was slightly delayed in departure."
Pros: "Terrible coordination between SAS and United Airlines. Two bags missing, could not find boarding pass of baby, despite us showing them on the SAS website their check in details!"
Cons: "Not losing our bags and delaying our boarding massively despite us having completed information in advance on SAS website. United Airlines inability to assign seating all the way through, throwing their hands in the air and blaming SAS, while SAS did exactly the same thing about United."
Pros: "Nothing, could not even board due to confusion over flights."
Cons: "SAS couldn’t even help us when our flight was cancelled."
Cons: "Again we had to climb down stairs with our luggage to get to the boarding area, then we had the typical ramp. What is it with Europe and stairs? If you have any issues beware. You better be strong and fit to fly in Europe. Not too many luxuries."
Cons: "Uncomfortable seats."
Cons: "Forferdelig innsjekking, lang kø, kun en person som skulle håndtere alle. Bag drop aksepterte kun en innsjekket bagasje for 2 personer selv om vi skulle kunne sjekke inn 2 hver."
Cons: "Difficult to find check in at Copenhagen airport"
Pros: "Transfer time is not sufficient due to customs in Sweden customs inspection takes too long for only one staff."
Pros: "Efficient boarding process."
Cons: "Seats super uncomfortable, no food for a 3.5 hr flight, just tea or coffee as free drink options."
Pros: "We mentioned it was our anniversary and thought about moving up to SAS Plus, but the cost was not an option to us. She moved us up before we got on the plane! Extremely nice!!"
Pros: "Great flight = short so food was not expected"
Cons: "all goood"
Pros: "Very accommodating crew"
Cons: "We could not order vegetarian, so arrived hungry."
Pros: "Boarding was smooth, luggage came out quickly."
Cons: "No entertainment, only coffee and tea served."
Pros: "Movie selection, warm buns,"
Cons: "no thing to report"
Cons: "How possible with any criteria could charge 33€ for 1.5 such exagerate no good company at all .."
Cons: "Mid day flight , no food or snack , how cheep will the airlines go?"
Cons: "Everything, the service was terrible the food was terrible, we will never fly SAS again."
Pros: "Comfortable flight, pilot was very clear and gave good information throughout the flight. Boarding was slow to begin but wasn't annoying. Good magazine with good articles."
Cons: "Cabin crew member was yelling on the phone to another crew member at the gate at a mistake they made. It was very uncomfortable, only could hear it as we were walking past on flight to our seats, not super disruptive but still weird."
Pros: "The plane from SFO to Coppenhaggen was modern and clean. The flight crew was friendly and efficient. I would fly with them again."
Cons: "The seat was not well padded for the bottom.@9 m"
Pros: "The crew was excellent, the flight from Newark to Copenhagen was on new aircraft A340-300 I believe, it was very nice and comfortable even in coach as long as you have a compact body."
Cons: "That my Silver Star Alliance status got me nothing with SAS, no early boarding, no ability to select a seat until 24 hours before without paying an extra cost, if you wanted a beer you had to pay, this is a no frills airline now, pay as you go."
Pros: "I purchased Plus and found it a good value. My seat on the overseas leg was comfortable -- though it could have reclined better. The food & drink service was conducted as at an elegant restaurant."
Pros: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."
Pros: "Liked 2+4+2 seating"
Cons: "When passengers in front of us kept their seats reclined the entire trip, couldn't move, difficult to get in or out of seats. Had to ask flight attendants to ask them to raise seats, at least during meal service. Food was worst of any international flight we've been on and we fly internationally several times a year. Very poor selection of movies and map was not working this flight."
Cons: "This flight did not occur due to delays."
Cons: "The flight arrived an hour late."
Pros: "Everything was very good. I enjoyed the flight very much. The staff was friendly, courteous and professional. The cleanliness was good."
Cons: "Delay after delay. Screaming kid the whole flight. Could not sleep."
Cons: "When we booked there was no mention of paying for the checked in luggage. When we showed up at the airport we were told to pay the inflated $75 for each bag. It was ironic since it was 6am flight and the plane was half empty. It left a bad taste for us and we are not sure if it was kayak fault or sas."
Pros: "Smooth flight with friendly crew"
Cons: "Small plane"
Pros: "Quick flight easy on and off."
Pros: "New airbus with good entertainment screenset clean"
Cons: "Delays on boarding (on departing as well as returning home) Damaged luggage"
Pros: "No problems, great crew, easy check in and on time!"
Pros: "Comfortable seats, nice selection of movies. The best price at that time."
Cons: "Crew attitude was not pleasant: no smile, no "you're welcome", as they were robots. Food was terrible."
Pros: "SAS is the best airlines !!"
Pros: "Crew was very friendly, food was amazing. SAS plus is the way to go. Bigger seats, very comfortable for a ten hour flight."
Pros: "Everything worked well."
Cons: "Movie selection could be lager."
Pros: "The food and movies were good."
Cons: "Didn't have enough money to sit in a seat with leg room."
Pros: "Was told to collect our luggage and buy a new ticket!!!!"
Cons: "Wasn't allowed to board connecting flight"
Cons: "I wasn't able to take this flight due to my first leg being cancelled. However, I did end up being placed on the SAS flight to Stockholm from Chicago, which was an overall nice flight. The only thing I didn't like was the timing of the flight. Because my starting point was from somewhere other than Chicago, this made for a very long and tiring trip. I wouldn't recommend this flight for people flying from places other than Chicago."
Pros: "Good more of the same."
Pros: "The boarding process was smooth and the flight left and landed on time. The crew members were very pleasant. The comfort of the aircraft is mediocre, but that is all across the industry."
Cons: "This flight was ~3.5 hours and there was no 'free' food; it was all for purchase. SAS can learn from their competitors and realize that flights over 2 hours are different than short haul ones."
Pros: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Cons: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."
Pros: "12 people got bumped!"
Pros: "Nothing , it was terrible flight ."
Cons: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."
Pros: "More room in normal seats and more comfortable. Newer and better screens than United too."
Cons: "Airplane food is almost never great, but it was edible."
Airlines flying from Florida to Luleå have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights