Find cheap flights from Florida to Milan Malpensa Airport

Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"

Pros: "Crew was amazing, flight was much more comfortable. Nice selection of drinks."
Cons: "The snack on the flight was brioche with a Cajun spread. The bread was great but the spread was too spicy for my tastes."

Pros: "Attendants, food and entertainment very positive"
Cons: "Seats reserved online no where in system. Everyone seemed to be in zone 3 or at least decided to stand in line."

Pros: "Overall, the flight was great but the crew was so nice. We would love for the chairs to be more comfortable to support sleep on these long flights."

Cons: "Boarding is as usual chaotic"

Pros: "There were actual meals served on the flight. They were pretty good. Free movies available."
Cons: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."

Pros: "This was the most professional crew we have seen in a long time. What a difference a good crew makes."

Pros: "Boarded fast"
Cons: "Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying"

Pros: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."

Pros: "Smooth flight; on time; easy check-in"
Cons: "Food was o.k., but not great"

Pros: "Timing of the flight and the luggage step by step notification"

Cons: "Last seat by bathroom smelled of urine"

Pros: "Fast"
Cons: "Surrounded by screaming kids, screaming adults and no AC"

Cons: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."

Pros: "Comfort"
Cons: "Never on time"

Pros: "The quickness of boarding n the crew"
Cons: "the landin n small seats"

Pros: "Plane was clean and updated"
Cons: "No negative opinions"

Pros: "I didn’t"
Cons: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"

Pros: "Flight was short"
Cons: "Was charged $60 for a bag that was supposed to be free"

Pros: "On time, staff, and overall service"
Cons: "No complaints"

Pros: "On time take off."
Cons: "No comments"

Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."

Pros: "The staff was very professional, courteous, and accommodating. Having the Delta app made everything relatively easy for me with the up to minutes updates on flight and baggage status."
Cons: "I didn't like the long lay over, considering I found a gnetleman that was also going to BWI, but he was given an earlier flight. I am grateful for being able to get a cheap ticket for same day booking, but the gentleman also booked the same day as me."

Pros: "Everything is good except our lunch as described below."
Cons: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."

Pros: "The Captain greeted each guest both on and off the plane !!"

Pros: "Smooth loading and unloading"
Cons: "Customers don’t listen to the Flight attendant"

Pros: "Food and nice crew"
Cons: "No tvs and bad WiFi"

Pros: "Departure was right on time and we actually arrived 15 minutes early."
Cons: "The inflight monitor worked but none of the data (GPS altitude or speed) was working."

Pros: "I like service"

Pros: "crew was professional and seats werre comfortable. flight departed late but arrived on time."
Cons: "nothing to say."

Cons: "That's the flight is clean"

Pros: "New plane with knight entertainment screens at all seats!"
Cons: "Delayed, bit crew was friendly and efficient!"

Pros: "The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too."
Cons: "Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service"

Pros: "The flight was on time and the crew was extremely friendly"
Cons: "Early morning flights .. the People are not aware and awake"

Pros: "i was able to use wifi during the flight which made the time pass by fast."
Cons: "i asked one of the ladies if they had blankets since the plane was freezing she told me no but everyone in first class recived a blanket whether they used it or not. i guess the people in zone 2 and zone 3 dont matter. the seats are the worst! they dont even sit at a 90 degree angle your more like sitting forward."

Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"

Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."

Pros: "The flight itself was fairly quick."
Cons: "We were late by 4hours and they kept changing the times. I wish they would have set it to one time like the other airlines. The seating is uncomfortable and there was no entertainment."

Pros: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."

Pros: "Plenty of give on seat belt, just enough leg room for my 6' frame. No one was seated in the middle seat!"

Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"

Cons: "No in flight entertainment"

Pros: "The crew was amazing. We had a two hour delay on the ground due to thunderstorms, but the pilot kept us informed and the flight attendants answered any questions and helped with everything. The pilot even walked down the isle asking people if they had any questions."
Cons: "We booked our tickets through American Express over 3 months before the flight. Delta has a new policy that these tickets are not allowed to have certain privileges that tickets purchased on their own site have. Unbeknown to us, one of these is the ability to select your seat. On the ride from CVG to FLL we were assigned seats in the back of the plane, but at least we were next to each other. On the way back, we were not assigned a seat at all. We arrived to the airport almost 4 hours before the flight and were still not assigned a seat and were told we would have to speak to the gate agent. Even we when spoke to the gate agent, they still did not have a seat. It was not until we had already started the boarding process that they called us up and told us that we were going to be sitting 5 rows apart, both in a middle seat."

Cons: "Everything was ok"

Pros: "Smooth ride. Friendly flight crew"
Cons: "My tv monitor wasn't working. And they brought out cups of water with cookies like 30 minutes before we landed."

Pros: "on time and organized"
Cons: "food wouldn't be enough even for a two year old"

Pros: "on board crew was excellent. Seats and leg room made the trip exceptionally comfortable"
Cons: "Didn't like that I could not get my boarding ticket on line and instead had to get to the airport earlier in order to print it at the kiosk. The person at the boarding gate was not friendly but did do his job efficiently"

Pros: "All over it was excellent..."

Pros: "Friendly crew,boarding is fast and easy."

Pros: "Drinks served on flight. Comfortable seats."
Cons: "Food."

Pros: "The crew were so friendly and helpful."
Cons: "I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option."

Cons: "Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?"

Pros: "The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email."

Pros: "Plane didn't crash."
Cons: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"

Cons: "I didn't get the seats I selected during the check-in. An hour after check-in, I received different seats, 10 rows away from the original seats. Too bad!"

Cons: "Passenger in front of me had her seat back during meal time. Not enough room to eat or maneuver."

Pros: "Same as above same as a bove"
Cons: "Same as above"

Pros: "Flight on time, crew polite and ready to help"
Cons: "Seats in the plane a little closer to each other than usual I think."

Cons: "Flew to Grand Rapids turned around to Chicago and then flew back to Grand Rapids"

Pros: "Crew was very professional, seating comfort excellent, flight very little turbulence, close to estimated arrival time, overall a good experience."
Cons: "Luggage waiting time too long, my suitcase was badly damaged rendered unusable, came to a compensation agreement which was acceptable to me at the time since I was pressed for time to catch the train I had a reservation for. But still will not buy me a new suitcase."

Pros: "Much shorter flight time."
Cons: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Cons: "I did not like the fact that I was not on this flight."

Pros: "No food or entertainment"
Cons: "Delayed run to the gate."

Pros: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."

Cons: "Boarding at Bologna was a nightmare. The Check-In lines opened late; the number of desks open was limited; took over an hour to check in for flight"

Pros: "Again the flight wasn't full so had plenty of room."
Cons: "The sandwich they offered was pretty bland."

Pros: "Crew was good"
Cons: "Flight was over booked and they changed us the seats"

Cons: "Over 30 minute delay for an hour flight! Frustrating."

Cons: "Three pieces of luggage two got to my destination two and a half days which means I had to purchase cloths to wear and personal items. The third piece of luggage was three and a half days late. Which is was are Christmas presents were delivered late afternoon. There wasn’t any compensation for the inconvenience of having to change of plans of staying around the house waiting for luggage when we paid for hotel rooms and we didn’t get a refund on our trip we couldn’t take. When we knew flights from Frankfurt to München ran daily. Very disappointed. Byron becker we flew from Florida Orlando fo Munich Germany and paid a high price for traveling. Also we were bumped three times fro, Frankfurt to. Much each time on standby. Very disappointed. Sorry but this is the truth."

Pros: "Nice staff"
Cons: "A little too warm for me."

Pros: "See above"
Cons: "See above"

Cons: "No language options on tv besides english."

Pros: "Friendly staff aND the economy seats aren't too cramped"

Cons: "Seats in business very uncomfortable and there was no entertainment"

Pros: "Really pampered."
Cons: "Baggage allowance was less."

Cons: "Gepäck bei Ankunft total durchnässt. Nicht tragbar. Musste Schlafanzug leihen. Papiere,Buch ebenfalls. Was jetzt? Sitzreservierung erst 23 Stunden vorher? Warum??? In Orlando Eincheckschalter schwer zu finden und von Delta Koffern davor blockiert. Ansonsten professioneller Service."

Pros: "Movie choices"
Cons: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"

Pros: "Getting off! Ok, i have to use 50 characters... i also liked the check-in counter staff in Orlando."
Cons: "I have flown on many budget airlines that were more comfortable than this flight. Hard uncomfortable chairs with a lack of leg space (and I'm only 1.70m). The food was poor and the service was worse- i pressed my call button for a drink mid-flight and it kept getting cancelled without a steward coming. Finally, after pressing the call button about 10 times a steward came and begrudgingly brought me a drink. Choice of movies was poor."

Cons: "Unfriendly crew"

Pros: "Crew was very professional, friendly and helpfull. Fantastic entertainment selection. It was a pleasure."
Cons: "The seat space a bit tight in economy."

Pros: "The check in process was fast"
Cons: "All the flight were bumping and landing felt very dangerous"

Cons: "The monitor at my seat wouldn't load and when rebooted displayed only 9 movie choices and very limited audio book selections."

Pros: "Took me to great location"
Cons: "Just about the whole trip. Way to expensive! Food was bad for the money. Delta was great to Paris last year. Using kayak was to expensive! Next time will go airline. To Paris a lot cheaper. This airline has fees to the max!"

Pros: "We often fly on Lufthansa and highly recommend it!"

Pros: "I was very frustrated with the booking service and had to change my flight but was unable to. Very very terrible experience and I would not recommend kayak to anyone"

Pros: "The flight attendants were very kind and attentive. Our flight was delayed twice, once in Frankfurt for late luggage and the ground crew left without pushing back the plane, then again in Seattle for a plane on the tarmac on fire. A 10 hour flight turned into 14 hours but I still enjoyed it. There was plenty of leg room and the seats were very comfortable. The entertainment was very enjoyable and the meals were satisfying. For such a long haul Lufthansa made the time flyby."
Cons: "The crying baby a couple rows back. Also some smelly passengers that have poor hygiene."

Cons: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."

Pros: "In flight entertainment"
Cons: "Seat pitch"

Pros: "The flights itself was ok. The flight attendants caused me no problems, and the flights, when I FINALLY got on them, were smooth."
Cons: "everything else. The franfurt airport closure made me miss school because they did not offer extra flights to accommodate all the displaced travelers. I had to stay in the Frankfurt airport for a FULL EXTRA DAY, and every time I tried to get a new ticket, or ask anyone for help, I was given the run around. No one was helpful. I talked to about a dozen Lufthansa employees that day and only one was helpful at all. It was a hellish nightmare. Before my last flight, I was furious with how I had been treated all day and a horrible Lufthansa woman yelled at me for being upset about the situation. Then, when after much hassle I finally got to my destination, I was told my baggage was lost. That was on thursday and I still have not gotten it. i am never flying lufhansa again. This was the worst trip of my entire life."

Pros: "First time in a 747. We flew business class. Seat was a little small but l am bigger than the average person. The food was incredible. Dinner and breakfast were more we ever thought we would get in an flight. The service from our flight attendant was wonderful. I would fly Lufthansa again."

Pros: "It was a very early flight and I feel asleep the majority of the trip."

Pros: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."

Cons: "I got a wrong flight from you, different than the one initially selected, upon my payment !...with 6 hours overlay instead of 50 minutes. For that I had to pay extra $300 !"

Pros: "Upgraded after a terrible flight out. This was much better. The food was better. The seats reclined like normal economy seats in domestic flights. Lufthansa definitely knows how to make economy seats uncomfortable."

Pros: "Everything"

Pros: "Great staff."
Cons: "The time it takes to travel. Can't control that."

Pros: "Nice attendants."
Cons: "They left one of the bags at Frankfort and we had to wait 8 hrs at the airport till they could get it back."

Pros: "Good variety in vegan choices."
Cons: "Please add pickle if possible."

Pros: "We arrived at our destination on time"
Cons: "Computer problems at airport. Waited about 45 minutes in line to check our bags. Plane left late. Very cramped seating."

Pros: "Yes"

Pros: "comfortable seats, legroom,"
Cons: "seat recline, food, offer lounge access"

Pros: "The crew and the duration of the flight"
Cons: "The comfort and the food"

Cons: "Chicago to Venice flight was amazing. We were in premium economy, although the seats were larger it was hard to sleep in them, we all felt it needed some back support in order to sleep better. Crew was fantastic, would fly AA again internationally"

Pros: "The only good thing about the flight was the crew."
Cons: "I’m surprised there weren't chickens and goats flying with us. The seats were worn out and ratty. There was no where to charge a phone or electronics. No in seat tv screen so was forced to watch the tiny overhead screen of terrible tv shows and mediocre movies. I prepaid for a seat a head of time which was given to someone else. Also quite a bit of heavy turbulence the entire flight. Not ideal for an 8 hr flight. I’m lucky I brought an external charger and some xanax. Never again"

Pros: "The kind staff made the flight more bearable."
Cons: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."

Pros: "Too many passengers, crazy lines and the food not great. Flight crew was friendly and helpful. Was great in terms of flight time. Flight arrive earlier than expect. Was smooth flight in terms of turbulence."
Cons: "Food. I didn’t like my seat, was uncomfortable."

Cons: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."

Pros: "Leg room in coach"
Cons: "No movie selection"

Pros: "Very pleasant crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"

Cons: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."

Pros: "Boarding eas good and crew was very good."
Cons: "The three hour delay and the terrible food served."

Pros: "On time flight. Cheap ticket"
Cons: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."

Pros: "Let’s begin by saying that this plane should not be flying anymore, it’s dated and doesn’t offer any type of comfort.n No entertainment, seats are extremely uncomfortable, my husband seat was broken and wouldn’t recline. Flight attendants were sloppy and never brought me anything I asked. I asked for lactose free meal and my breakfast was a yogurt... Not worth the price I paid for this flight... stay away!!"
Cons: "Nothing"

Pros: "The seats were more spacious than other airlines which we appreciated, and this was quite comfortable."
Cons: "The overhead lights for reading were not working however, and we could not see the movie well from our seat so not being able to read was bothersome. The crew was nice but not especially helpful when we asked questions about the food and lights."

Pros: "Flight was on time."
Cons: "Old aircraft, terrible food, practically no entertainment, narrow seats - although they were comfortable."

Cons: "6hours delay and no reimbursement. It sucked! Thank you."

Cons: "Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route."

Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Cons: "American Airlines"

Pros: "Crew updates during a technical issue investigation."
Cons: "This plane is very small for an international flight, and it does not have the proper entertainment system for long flights. To top it off, the plane was very smelly; I got a headache because of it. We also had to return to the gate due to a technical issue and ended up leaving almost two hours late, which defeated the purpose of picking this flight over the rest as it was the one that was supposed to land in Milan the earliest. I will be careful next time I pick a flight to check what kind of airplane they're using. My assumption that international flights have the best airplanes seems to be wrong :(."

Pros: "The flight left on time and arrived early.T"
Cons: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."

Cons: "No power outlets in seats Poor viewing options off the 3 monitors Seat back was broken (when sitting up straight, it reclined on its own"

Pros: "Crew was exceptionally lovely through delay except for lead attendant who spoke down to attendants and passengers alike (would refer to me in third person in front of me--asking attendant condescendingly "why is he here?"). terrible sense of service, spoke like I was a grade school kid in her class. Gate agent gave me last minute seat change which was very cool of her"
Cons: "Plane is terribly old, has ashtrays and audio channels for entertainment. More importantly, mechanical failures at and after gate. Total delay of over 2 hours. My girlfriend flew this same plane and had even longer delays plus needed to divert In flight and turn around and land in heathrow on a mxp-jfk route (they were over the Atlantic). Problems continue for me 2 months later on this route and as a pattern it's incredibly unsettling. I'm questioning whether taking the return flight on a plane that's clearly begging to be retired"

Cons: "Strange thing: my wife and I were in business class. The stewardess going down my isle said all dinner choices were already used up and I only had a choice of pasta or chicken. Later the stewardess went down the isle for my wife and she had all choices available! Weird. And the stewardess said this was as it was supposed to be."

Cons: "At the beginning it wasn't clear the flight was operated by AA, but it is a failure of the British Airlines broker who sold the tickets. We almost missed the flight"

Pros: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Cons: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."

Cons: "Horribly unfriendly flight staff"

Pros: "Nothing"
Cons: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."

Pros: "One flight attendant was completely uninterested! Others were good despite the delay."
Cons: "One poor attitude flight attendant."

Cons: "There was no phone charger at the seat."

Cons: "Very!! Dissatisfied & disappointed with AA. Finally took off over 3 hrs late. At that point everyone was thrilled that we were going versus being canceled. Had food in business class which tasted like it had been overcooked for three hours"

Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."

Pros: "American Airline flight was on time, actually, early departure and early arrival. Crew was friendly and helpful, and I arrived safely. There was room overhead for my carry-on. And I got a great deal thanks to Kayak."

Cons: "No space in the overhead bin for my section because they were filled with bags that were much bigger than carryon size."

Pros: "On time, pleasant experience."
Cons: "A couple of slightly bumpy patches due to weather, but it was tolerable."

Pros: "On time, good serv in first class."

Cons: "Delayed 2 hours. Weather, I get it but...when on the ground, we all baked..no Ac in the plane ...and an awful landing..thought we were going to crash.."

Cons: "Almost missed my connection due to the Tarmac being blocked by the plane before us with a mechanical issue."

Pros: "Nothing"
Cons: "Delayed over 6 hours for a two hour flight. The only compensation provided was to offer a cup of water. Sad"

Pros: "Nothing"
Cons: "Never made it to Atl all the flight was either delay or cancel last min notice .."

Pros: "One of the attendants was nice the other lady was mean."
Cons: "We had to wait over 40 min before we can get out of the airplane. It ruined my whole flight, they didn't have a gate for us to exit. Most likely I will not be flying with American Airlines again."

Cons: "The delay"

Cons: "Rude attendants. Belittled my daughter in public."

Cons: "The movies were watched were old movies; they could be updated."

Pros: "Can't much think of anything. Gave the crew a break with the 'ok' only because I'm pretty sure none of this is their fault. They still smiled their way through this s*** assignment."
Cons: "We were assigned a Boeing 767. The seats were barely comfortable, even though I paid $129 to get "up to 6" more legroom" and snagged a bulkhead seat. (Is it me or do you want to start a revolution when you are just on the other side of the curtain where those on the other side are being served champagne, have large tv screens and fully reclining sleeper beds?). The food mediocre/unremarkable but heh, it's an airplane , the crew ok but uniforms dated and drab. The real letdown was the entertainment system. Or I shoudld say lack thereof. I was psyched that the seat was designated as having a charger. Yeah, if I'm carrying my car charger with me! Yikes!!! So, strike one. Then, NO ON DEMAND service of any kind, since this plane is not equipped with wifi, which would have given us the ability to watch on an iPad or other device. Strike two. And THEN, when you think, no this can't get worse, there are a strong of three 2ND RATE movies shown back to back. No choice, no watch when you want, in other words, no ON DEMAND. Oh, and did I mention the really really REALLY old pull-out remote control with a credit card phone on the flip side? STRIKE THREE! This was a Finnair booking through Kayak, but on an American Airlines code share. The gate at JFK was changed no less than 4 times, the final time, one hour before departure, from Gate 14 to Gate 45. Good thing I had left myself plenty of extra time! The check-in process at Finnair counter no less than a nightmare. Stood in line for 30 minutes, then told we had to go to "Line 1" and use one of the kiosks to print our boarding passes (we checked in online but were not given phone-board passes) and check our bags. This area was nothing short of pandemonium with agents yelling at us to form straight lines. Many of the kiosks were not working not working and there were not enough agents to help the throngs."

Cons: "Our flight was cancelled after 6 hours of waiting! The. We had to wait in line for two hours to reschedule to a flight two days later. Leaving the airport with 4 tired kids at 2 am. To make it worse we couldn't get our luggage. My husband had to return the next day to spend 5 hours at the airport to claim our luggage. There has to be a better way. The flight should have been cancelled sooner Very frustrating to say the least. We lost over $1000 in hotels and train tickets also. We received no empathy about this."

Pros: "I like the seats and that's a big deal going to Florida I flew in with fronter airlines that was A very uncomfortable flight. Flying with American airlines I was able to rest and relax."

Cons: "No food options."

Pros: "The flight got delayed 8 hours had to sleep in airport to finish my destination"
Cons: "They promise hotel, didn't provide it"

Pros: "The on-board entertainment"
Cons: "More food, more water"

Pros: "New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality"
Cons: "Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy"

Pros: "The crew was outstanding!"
Cons: "Slightly more comfortable seats would have been helpful."

Pros: "It was on time and everything went well"
Cons: "They could have offered more water"

Pros: "Average friendliness of crew, paying for extra leg room seat is a must"
Cons: "Food with a taste, rather than dull"

Cons: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."

Pros: "seat was very comfortable with good leg room. Crew was very polite"
Cons: "coming thru the cabin for garbage pickup more often"

Pros: "Nothing"
Cons: "They don’t even give glass of water in business class. Terrible attention."

Pros: "The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous."
Cons: "There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized."

Cons: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Pros: "the crew did really made sure we had what we needed."
Cons: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."

Cons: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."

Pros: "Great food!"

Pros: "Crew was superb!! Very attentive and extremely willing to help people when called upon."
Cons: "Aircraft entertainment screens were not working at all at a lot of seats. Airbus 330-300 was dated and the cabin amenities were in disrepair. But overall the flight satisfied everything that was needed!"

Cons: "They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch."

Pros: "very pleasant all cruise, and food very delicious"
Cons: "nothing"

Pros: "The flight was not full and without prompting an attendant took a look at my long legs and led me to a row of seats for myself. A simple gesture that was greatly appreciated."

Pros: "Everything else"
Cons: "The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory."

Cons: "The flight was with some delay."

Pros: "Food was ok. Check in was ok in Portugal. The plane was good (entertainment and seat comfort)."
Cons: "flight crew can be more friendly in my opinion."

Pros: "Nice paid business class upgrade"
Cons: "Seat 1F gets hit quite often during service"

Pros: "Seat"
Cons: "No film"

Cons: "Flight was delayed"

Cons: "No vegan food options. Filthy toilet"

Cons: "Flight was three hours late."

Pros: "My experiences on TAP have always been pleasant. The crew is friendly. Everything works as it should. No complaints."

Cons: "TAP charge us for baggage extra $189 they said was not include in price.a lot of people was upset include us .we never will fly this line again.I will report for local News in Miami that airline is scam."

Pros: "Nothing"
Cons: "They gave someone else seats I had reserved for 6 months and that I had paid extra for. I will take that up with the company forewidth"

Pros: "Clean and simple aircraft. Limited but professional service. Uncomplicated boarding procedures."
Cons: "Boarding from bus at a main airport in winter. It looks cheap flyght .But we'll organized."

Pros: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Cons: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Pros: "Flight was on time and landed early. We got small samdwiches with a snack and juice."

Cons: "I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit"

Cons: "40euro checked bag fee on an international itinerary was an unpleasant surprise. They were quite disorganized; our airport-printed boarding passes wouldn't scan at the gate, they didn't have a jet-way ready upon arrival in Lisbon ..."

Cons: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"

Pros: "Wonderful customer service!!"

Pros: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Cons: "My video screen did not have English available"

Pros: "Plane was delayed. Crew made no effort to keep us informed. Had to stand in the hot sun for almost an hour."

Pros: "Well done...when other airlines offer nothing!"
Cons: "Slight delay in boarding... but arrived on time"

Pros: "Everyone was friendly , there were sandwiches passed out and drinks which was great!"
Cons: "The chairs were small and we didn't have very much legroom"

Cons: "The movies could have been better. Food was average."

Pros: "The crew was exceptional. Very, very friendly and professional. It stood out."
Cons: "The airplane was pretty old and it's time for a makeover."

Cons: "The monitors did not work."

Pros: "Nothing."
Cons: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."

Cons: "Having to wait 3 hours in Lisbon airport after airline failed to hold our ny flight leg. Needed to stay overnight and be rebooked. Customer service lines in Lisbon worst I have seen in over 30 years of flying"

Pros: "Very good regional airline; good service; luggage arrived!"

Pros: "The seats were comfortable and already stocked with a pillow and blanket for all. we each had a personal screen stocked with movies, music, games and flight info. at no additional cost and that was great for passing the time during a long flight from Lisbon to NY. The crew was the best part, so pleasant and helpful and professional. We were instructed to close the shades and were allowed to sleep and woken up for the custom form and the great meal which had the option of soda or wine, etc. at no additional cost. The quality of the food was impressive and the salad even came with a packet of real Portuguese olive oil and vinegar. When appropriate we all had to open the shades and drinks were served again and later a small snack of a sandwich and a juice were given all in perfect timing."

Cons: "I got food poisoning from the dinner that was served. The crew was very helpful though"

Pros: "To be reimburesed for a flight I ended up having to book with Amex travel for the same day"
Cons: "An horrible policy that will steer m eaway from TAP airlines and kayak"

Pros: "Generally good and professional."
Cons: "One washroom was permanent;y dirty because the FLUSH mechanism wasn't performing well. Another washroom was permanently locked - causing higher traffic in the remaining washrooms."

Pros: "Excellent crew and pilot."
Cons: "No entertainment."

Cons: "Nothing"

Cons: "Boarding was awful"

Cons: "Pas assez de films et séries en français . Pas assez de comptoir Nexus en fonction à l’aer De montreal(2 seulement)"

Pros: "Rouge is not air Canada"
Cons: "As someone who flies AC quite abit. Rouge is not AC"

Cons: "DELAYED"

Pros: "Managed to arrive on time in spite of leaving 1 hr 15 min late."
Cons: "Air Canada connecting flight from LA was 1 hr late coming in and no indication was given whether the flight to Milan would wait, nor any help was given in getting us to the gate. We barely made it through crowds at the adjacent gates and only because we heard our name called before closing the gate. A bit of coordination and desire to help would have gone a long way in helping navigate access through a long and less than walker-friendly set of terminals."

Cons: "No entertainment. Couples cannot sit together."

Cons: "Most uncomfortable seating that one can have. I will never fly rouge again."

Pros: "Nothing"
Cons: "Boarding was terrible. No leg room at all."

Pros: "The flight was on time, boarding was well-organized, the service was friendly and helpful."
Cons: "The line to the washroom was quite long - there were only two washrooms at the back of the plane."

Pros: "The airport had no lines, security was fast and easy."
Cons: "Air Canada employees are rude and inconsiderate. Terrible experience. When I asked for help I was handed a card to call customer support. I was hung up on and missed my flight. Had to pay for a rental car and hotel and missed a day of work. I'm still stuck in the Fort Lauderdale airport 15 hours my flight departed. Never flying Air Canada again."

Cons: "To start with the boarding was like herding cattle. They could not control the people and people were just lining up all over the place regardless of their zone number. My husband is 6'6" and the leg room on the Air Canada flight was horrible. He had to sit with his legs out and the flight attendant kept asking him to put them in..he could not as they would not fit at all. He ended up standing up most of the 3 hour flight. I will never fly with this airline again."

Cons: "Excellent flight, no entertainment, really surprised that Air Canada Rouge has no tv monitors for individual screening. Seats are very close with the rows tightly positioned"

Pros: "The entertainment was horrible, seats so uncomfortable. Service was really bad and overall to cramed"
Cons: "Change the seats and give a bit more space. Get the flight attendance to not be jerks and do their jobs"

Pros: "Amazing crew!"
Cons: "NO LEG ROOM!!!"

Pros: "The crew were friendly and helpful were they could be."
Cons: "The plan was 35 minutes late, which caused us to miss our connection. The changed our seats and separated my wife and I with no warning. There was no help to assist us in making the connection. Very disappointed."

Pros: "Able to upgrade to 1st class"
Cons: "Customs what a cluster of confusion"

Pros: "Was moved to a nonstop Flight when my original two segment flight was delayed!! Arrived and hour before scheduled."

Cons: "Very uncomfortable seats, very tie space between seats, very slow to get off from the airplane in the arrival. Cero entertainment video center."

Pros: "Crew was pleasent."
Cons: "Plane is so small my knees are in the back of the chair in front of me. I'm tall but this is the only airline I've had this issue with and I have flown a lot over the past 5 years."

Cons: "Always delayed."

Pros: "Flight left on close to on time and landed early/ right on time."
Cons: "#1 Boarding was total mayhem. Why do airlines insist on boarding the plane from front to back? Wouldn't it make sense to start at the back and work your way forward? People are NOT able/aware that they need to get out of the wispy and it creates a bottleneck. If the BACK becomes 'zone 1' and you progress forward, boarding passengers are out of the way and boarding can progress smoothly! Worth a try? #2 cart blocked the aisle for 90% of the flight and it was impossible to get to the bathroom. An elderly gentleman had gotten up before service began, and he was stuck out of his seat for close to 45 minutes as the flight attendants wouldn't back up to let him pass. Perhaps the timing of this could be adjusted in the future."

Pros: "The crew and staff were at all times open to help, with a pleasant surprise to see all of them smile at all times."

Cons: "This plane doesn't have comfort absolutely. I'm a tall man and all three hours of flight I was sitting with open legs Entertainment? You will not have it if your phone wasn't charged. You have to use own phone for watching movies or rent aircanada's tablet"

Pros: "The seating is too squished.If you have long legs, their toast"

Pros: "Comfortable"
Cons: "Courteous staff"

Pros: "The 10 Euro voucher was the only pleasant part of the flight."
Cons: "Our flight through Air Canada arriving to Toronto was late and our flight to Milan from Toronto was also delayed. We would have been able to get onto the flight from Toronto to Milan because we made it to the gate in time but because our baggage was not with us we had to take the next flight that then took us to the U.K. and then to Milan. With the next air canada flight also being delayed, go figure. We finally arrive in Milan and with an entire day gone to explore the city. We waited 2 hours for luggage when our bags never came we checked lost and found and it turns out that our luggage was still in Toronto. Seriously Air Canada? Our luggage hasn't even left Toronto yet? So much for not being able to catch or last flight because our bags were not with us. We finally get our luggage a day later on the exact same flight we would have taken the day before, had Air Canada not screwed everything up."

Cons: "I've never been on a plane with such little leg room! I was in pain from my back and knees the next day. Reconsider flying with Air Canada if you are taller than 5'8"."

Pros: "Landing safely."
Cons: "NO frequent flyer miles after agents said there could be. Hours wasted trying to get miles."

Cons: "Spending 90 minutes going through security and immigration is horrendous. I never experience this when travelling with WestJet. Considering I have not traveled with Air Canada for some time I will not be booking with them again in the near future."

Cons: "Mechanical errors delays and poor overnight accommodations."

Pros: "On time and staff was friendly."
Cons: "It bothers me a little we have to pay for snacks on the plane. Meals and alcohol I understand. I also miss TVs. I had one flight on my way to Florida where I could watch movies. Need more of that."

Pros: "Flight departed and arrived on time Nice crew"

Pros: "Flight attendants were polite and helpful. The plane was clean. It was a comfortable flight, though the food was okay."
Cons: "Liked all of it."

Cons: "Everything ! Customer service was terrible , slow non appreciative , all rude , cramped seats , zero snacks provided and less than 3 oz. of water given .. Not worth the money !! Fly united or American"

Pros: "The service was good"
Cons: "The breakfast served was too little. We only received a drink and a biscuit."

Cons: "No entertainment"

Pros: "I paid 10.00 for nuts... that is nuts!"

Pros: "flight was smooth and uneventful"
Cons: "none"

Pros: "Everything was great."

Pros: "Excellent service as always !"

Cons: "Very uncomfortable seats."

Pros: "It has good fair, and check-in desk person in FLL was very nice and helful, as I was traveling by my self with two kids."
Cons: "Nothing to snack for kids on the plane, delay of 1:35 minutes inside the aircraft with kids, having to be seated still."

Cons: "like i said above, i booked a ticket to milan but never got there. air canada or kayak screw up and made a route change. i ended up in frankfurt germany."

Cons: "I booked my seat 24 hours prior to my flight and I got a different seat at check in. Not happy at all."

Pros: "On time arrival."
Cons: "The crew left the lights on the entire flight and it was a red-eye flight. Boarding was disorganized and made us late. Service on the flight was very poor and slow. Took them all flight just to pass out drinks."

Cons: "I took the same route with west jet the prior week. Same price. Maybe a bit cheaper even. Seats were far more generous. I used to always take air canada. Now if it is s rouge flight I look at all other alternatives first before having to settle for rouge. Terrible airline."

Pros: "Not much"
Cons: "Check in crew was late starting . Boarding was rushed and just not smooth . Entertainment was outdated . Flight attendant forgot to provide food request and had to be reminded. Time to get rid of business class and have upgrading more affordable. I will try hard to not take Air Canada in the future. Westjet and JetBlue are so much better in all respects."

Cons: "The seats were uncomfortable, hurts your back. Couldn't control your own accounting No leg room Didn't know that I had to install an app for entertainment Food was cold and saggy."

Pros: "I like air canada but they can do better than this . I like crew they are very nice and friendly ."
Cons: "Delay . Used to have outlet to charge phone . Used to have screen to watch videos . Seat doesn't have space for big and tall people ."