Find cheap flights from Florida to Shanghai Pudong Airport

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Find cheap flights from Florida to Shanghai Pudong Airport

Round-trip
Economy
Boston (BOS)
Shanghai Pu Dong
Wed 11/25
Wed 12/2
Any month
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Good to know

Low season

March Best time to beat the crowds with an average 9% drop in price.

High season

December Most popular time to fly with an average 26% increase in price.

Average price round-trip

$573 (avg. price over the last 2 weeks)

Good deal round-trip

$394 or less

Good deal one-way

$202 or less

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Top 5 airlines serving Florida to Shanghai Pu Dong

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,475 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Cons: "Breakfast could have been better"

Pros: "It was great..."
Cons: "Lavatories on domestic flights in Japan are tiny. Like, super duper tiny."

Pros: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Cons: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"

Cons: "Seat cushion could use more cushioning. Larger portions of drinks served"

Pros: "The seat was very spacious"
Cons: "More space to put things"

Pros: "I volunteered when flight attendant asked if I would help in exit row responsibility."
Cons: "I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!"

Pros: "Very professional staff, smooth boarding process."
Cons: "Uncomfortably hot throughout flight. My entertainment system was out of sync, so some movies wouldn't play and the others would link to something completely different. My companion's systems appeared to work fine, so we took turns switching seats to use the one entertainment system."

Pros: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Cons: "Na"

Pros: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"

Pros: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."

Pros: "Professionalism with friendliness of the crew and the service provided."
Cons: "No issues with flight and boarding."

Pros: "The food"
Cons: "My 12 hrs layover in Japan."

Pros: "Everything was excellent no complaints"

Pros: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Cons: "Nothing."

Pros: "Fast and eady"
Cons: "Couldn't pick seating or check in online so I was separated from my husband"

Pros: "good flight"
Cons: "food is ok"

Pros: "Great airline, roomy seats and they don't nickle and dime you like other airlines."

Pros: "The staff were awesome. The facilities were good."

Pros: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Cons: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."

Pros: "I was very surprised Japan Airlines staffs welcomed at boarding gate in Chubu Centrair,Nagoya with friendly smiles, chocolate and a mask for the upcoming flight. Also very comfortable seat, friendly crews during flight. One of the best flight !"

Pros: "Food and entertainment was good."
Cons: "Because of some system updating we were unable to check in online and had to wait until we got to the airport to select seats. By then, there were no decent seats available. My bladder nearly burst because the guy next to me slept the whole time. They say it will take 3 weeks to update the system. This is a terrible level of customer care."

Pros: "Service and staff was good"
Cons: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"

Pros: "Boarding and crew"
Cons: "Lost luggage"

Pros: "Food is better than most other airlines. Seamless check in and boarding"
Cons: "Seating space is quite cramped"

Pros: "Great service"

Pros: "I like the food best.."
Cons: "Hope there will be more tracks from arashi."

Pros: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"

Pros: "Extremely kind staff, spacious seating, good food and great entertainment. You can only make an 11 hour flight so good but they did it"
Cons: "11 hour flight! Can't do much about that"

Pros: "Food, lavatory experience"
Cons: "Small carry and carry on bag"

Pros: "We were numb from a long flight over the ocean. Pleasant flight with helpful crew, and it helped that some of them knew English."

Pros: "Curteous and pleasant."
Cons: "All packed the plane. Tight."

Pros: "Food, entertainment options, friendly staff"
Cons: "Beverage size could be more"

Pros: "There was a huge amount of new and classic movies to chose from to pass the time. The crew was friendly and professional. The food was decent. I like the variety of food choices and some of the dishes were delicious (salmon and rice). The seats are pretty comfortable. They aren't great for sleeping in, but the flight was decently quiet and dark for some time. I would recommend bringing a pair of earplugs and a neck pillow."
Cons: "The bread could be better. I would have the bread be softer and warm. A warm croissant as a substitute would be amazing.The butter could be softer (like margarine) so that way it can actually be spread onto the bread."

Pros: "Service"
Cons: "Not anyone fault but I wish seating was better fitted in economy for taller people"

Pros: "food"

Pros: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Cons: "No complaints!"

Pros: "JAL used to be a premium airline like Korean Air"
Cons: "Now JAL is like American Air, just stuffing a greyhound full of souls."

Cons: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"

Pros: "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."

Pros: "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."

Pros: "Efficient boarding process. Great god and cabin service. On time."
Cons: "Turbulent flight and the crew was not completely reassuring"

Pros: "Good food and punctuality"
Cons: "No English subtitles for English speaking movies"

Pros: "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
Cons: "Can't think of any"

Pros: "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."

Cons: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."

Pros: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Cons: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."

Pros: "Service & Food"

Pros: "on time"

Pros: "Food is great. Crew are very friendly"
Cons: "The touchdown, it's not smooth"

Pros: "Yes, it was great."

Pros: "The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing."
Cons: "Serve the cold soba for all meals. :) Love it."

Pros: "Great"
Cons: "Great"

Pros: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"

Pros: "Friendly staff and decent size."
Cons: "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."

Cons: "If there was no delay."

Pros: "Attentive and friendly service, good food, fairly spacious seat."

Cons: "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."

Pros: "Crew - excellent service orientation"
Cons: "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"

Pros: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."

Pros: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Cons: "No complaints, I would say....ANA the best,!"

Pros: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Cons: "They need some vegetarian options for meals."

Pros: "Comfortable seat space and food is great"

Pros: "everything."

Pros: "Staff and crew and food!"
Cons: "We could not check in online. This was frustrating and we do not know why?"

Pros: "The service and attention of the ANA flight attendants seemed genuine."

Pros: "Great service by the crew! Excellent food and flight was on time,"
Cons: "Film and movie offerings and music entertainment while on board should be improved with more selections."

Pros: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."

Pros: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Cons: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."

Pros: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Cons: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"

Pros: "Food was quite good"
Cons: "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."

Cons: "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."

Pros: "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
Cons: "The entertainment is pretty limited , and the food selection is limited for western food."

Pros: "Everything"
Cons: "The fact I had to come back to Canada from Japan. Canada is ghetto."

Pros: "The flight attendants in the Economy Class did an excellent job throughout the flight."
Cons: "There was nothing I did not like."

Pros: "Service was great."
Cons: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."

Pros: "The food on board was great! Crew members were friendly!"

Pros: "Flight was very good - enjoyed meal and entertainment"
Cons: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"

Pros: "Great layover options. Timely arrivals."
Cons: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."

Pros: "Good experience. Crew are kind and friendly!"

Cons: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"

Pros: "The food was really good, service was great, and nothing to complain about"
Cons: "I don't have any complaints"

Cons: "Very hard landing."

Pros: "leg room!"

Pros: "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
Cons: "Nothing"

Pros: "Messed everything up!!!"
Cons: "Messed everything up!!!"

Cons: "limited movie selections"

Pros: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Cons: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

Pros: "The food was excellent and the flight attendants were courteous and thoughtful."
Cons: "I slept through a meal."

Cons: "It was very warm on the plane."

Pros: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."

Pros: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Cons: "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."

Pros: "Attentive crew"
Cons: "Landing was rough and bumpy"

Pros: "Entertainment system, comfort of the seats, staff, food, basically everything!"
Cons: "It said that the plane was capable of WiFi, but the flight didn't have it, probably just because the route is too short."

Pros: "The icecream"
Cons: "There was only one choice of meal left when they gave it to me:("

Pros: "Nothing really major to complain about but nothing that went the extra mile..."
Cons: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."

Pros: "Service and so much free drink."
Cons: "Nothing"

Pros: "Flight crew were amazing! Very hospitable and attentive."
Cons: "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."

Pros: "n/a"
Cons: "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."

Pros: "The best service I have ever received. The stewardess ladies are incredible."
Cons: "Alternative movie options."

Pros: "Just ok"
Cons: "The crew and the service"

Pros: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."

Pros: "Plane was super clean and comfortable. A long flight but we'll cared for by host."

Pros: "Great inflight entertainment"
Cons: "Have WiFi that is working"

Pros: "Amazing staff and service!"
Cons: "None!"

Pros: "Crew, food, time all great."
Cons: "WiFi did not work. Flight data unavailable."

Pros: "Cabin crew was amazing!"
Cons: "Food was mediocre and we've had better on Singapore Airlines before."

Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"

Pros: "Crew were great. Flight was not full."
Cons: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."

Pros: "Yes and yes"
Cons: "Not sure because I have never had a better experience."

Pros: "Singapore airlines never disappoints"

Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."

Cons: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"

Cons: "Softer seats and more movies"

Pros: "Dim sum between Hong Kong & Singapore."

Cons: "I liked everything"

Pros: "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Cons: "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."

Pros: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."

Pros: "Singapore airline is amazing, great service and quality entertainment."
Cons: "None"

Pros: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."

Pros: "check in went smoothly. helper was friendly and helpful."

Pros: "Good air line. Threat you well, enough food very good service."

Pros: "Entertainment"
Cons: "Way too cold"

Pros: "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
Cons: "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."

Pros: "Love the promptness of services, always with a smile!"

Cons: "Some staff not courteous which surprised me"

Cons: "Expected to have more indian movie choices."

Pros: "United miles."
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Pros: "Good crew service"
Cons: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."

Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."

Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."

Pros: "Amazing service and comfortable lay flat bed"

Pros: "Friendly crew, efficient boarding"
Cons: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"

Pros: "Seats!!"
Cons: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."

Pros: "Personal Touch!"
Cons: "No such!"

Pros: "I got in some exercise during the delays and gate changes"
Cons: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"

Pros: "The comfort and food plus drinks."
Cons: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"

Pros: "New plane"
Cons: "Food served 40 min after special meals"

Pros: "Everything"
Cons: "Nothing"

Pros: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Cons: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."

Pros: "Attentive Staff - Fabulous"

Cons: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"

Pros: "1. Clean. 2. Punctual. 3. Coke Zero."

Pros: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."

Pros: "Spacious, comfortable seat"

Pros: "Everything"
Cons: "I have no complaint"

Cons: "Earphones were poor and when replaced still did t work well"

Pros: "uncomfortable compared to the other flights"

Pros: "This was the second time that we were able to fly to Germany with Singapore airline. I will always try to fly with them in the future. I have been on numerous transcontinental trips and I rank them as number one. They make me feel like I am welcome."
Cons: "There was very little leg room for people over five feet tall. Everything else was exceptional."

Pros: "Service is good even in economy class."
Cons: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."

Pros: "Crew professional. Clean. Safety and security and health prioritized."
Cons: "food could have been better."

Pros: "yes. great travel and crew"

Pros: "Very courteous, friendly, professional flight crew and gate crew."
Cons: "Nothing to mention...very pleased"

Pros: "Seat was comfortable and entertainment selection was good."
Cons: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."

Pros: "The crew was amazing!"
Cons: "The internet service was not working!"

Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"

Cons: "WC size (too small) and location ( way too close to flight staff and food section)"

Pros: "Nice,clean, efficient"
Cons: "The movie selection was not the best. There were a lot of choices but not that many newer popular ones"

Pros: "Air hostesses are classic.The plane very spacious ."
Cons: "Wait time to connect from Doha too longNo hotel accommodation."

Pros: "The food"

Cons: "Everything !!!"

Pros: "Qatar has the best crews. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Plenty of food."
Cons: "Some of the food dishes weren't appealing to me. But I get that trying to please everyone with everything on diverse international flights is impossible."

Pros: "Excellent crew and plane. Not very crowded."

Pros: "Hospitality and food."
Cons: "Seats are not comfortable."

Pros: "Incredibly attentive service"
Cons: "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."

Pros: "Generally courteous in-flight staff"
Cons: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."

Pros: "The flight attendants are always friendly and helpful"

Pros: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Pros: "Liked everything."
Cons: "Nothing was wrong but excess bagage fee is high"

Pros: "Quality food and hospitality"

Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."

Pros: "Complimentary upgrade to business class."

Pros: "The flight attendents were chilled. Very friendly and accommodating."
Cons: "The food is much tastier in business class. Used to be better in economy, but that has changed."

Pros: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Cons: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."

Pros: "Very courteous!"

Cons: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."

Pros: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Cons: "Nothing"

Pros: "It was something unexpected"

Cons: "no one came to help even after asking for assistance"

Pros: "Nice flight attendants, frequent fluid services."
Cons: "There was no Wifi in the plane."

Pros: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"

Pros: "The Chicago flight was more than hour late so had to miss my cincinnati connection. Had to wait for 4 hours at the airport to catch my next flight- making the long journey even longer. No priority lounge access provided to make up for the delay. Qatar never getting my business again."

Pros: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Cons: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."

Pros: "Truly give star service for business class"

Pros: "New planes, Excellent Service"
Cons: "Meals could have been better"

Pros: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Cons: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."

Pros: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Cons: "I like every things"

Pros: "Good service and flight."
Cons: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."

Pros: "This plane had lots of room and was comfortable. The food was good and unexpected. The amenities provided was thoughtful and useful."

Pros: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Cons: "No complaints whatsoever."

Pros: "I have been in qatar airways many a times and they have done an excellent job connecting Kathmandu to outside world. The experience is usually very nice-the plane is in good condition, the fly crew are always smiling and helping, the food and entertainment are great."
Cons: "May be this is one time thing, but the ground crew were terrible, particularly the man who was on the check-in counter. Spoke with a robotic tone and was very rude. Spoke as if he owned the plane and we were asking for a free ride. Very disappointing start to a long journey."

Cons: "They didnt let me sit with my family and my seats were changed twice after i was checked in without notifying me. I have anxiety issues and it was really hard"

Pros: "The crew was polite"
Cons: "I ordered a vegetarian meal and they didn't have one for me. The breakfast was terrible. Green beans and strawberry yoghurt!?"

Cons: "I asked the crew to gave me a glass of hot milk cause of my diet, if it's possible, he laughed at me and told me I bring you warm one and never come back with even warm milk"

Cons: "Seating"

Pros: "Seats were good, food was good. Entertainment system had had vast variety of movies."
Cons: "No internet. This is 2016 every small aircraft has this feature."

Pros: "The head flight attendant in the economy cabin was nice, after a bit."
Cons: "My entertainment system stopped working and all they could offer me was something farther back in the cabin. As a Gold privilege member, I choose to sit at the front of the cabin, and yet the entertainment system was unavailable. I wish Qatar Airways could compensate me for my unfavorable experience."

Pros: "The crew was very helpful and did their very best to accomodate me. They were very aware of my comfort and needs, as a pregnant women I really appreciate that."

Pros: "they were great"

Pros: "Service and food were good and the cleanliness of the plane was excellent."
Cons: "Doha airport is very large between connecting gates and the trams are not well marked so walking was difficult for the elderly and handicapped. Not all gate areas were connected by tram."

Pros: "The airline is top notch and treated you great like it should be."
Cons: "The sears where a little tight but not bad and the movie options were ok not great."

Pros: "I like the atmosphere of the Swiss airline company, checking in, flights was excellent"

Pros: "Crew was fantastic"
Cons: "Boarding was delayed by 30 minutes. May have been beyond the crew control."

Pros: "Crew was amazing"

Cons: "2 hour delay and 3 crying babies on a red eye."

Cons: "The boarding organize by group could improve the process"

Cons: "The connection time was too long"

Pros: "Everything"

Cons: "Swiss does not know how to handle their own problems and hurt passengers in the process."

Pros: "The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight."
Cons: "The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all."

Pros: "Service and food were good considering it was "plane food". No delay whatsoever."
Cons: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Pros: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Cons: "Comfortability , mediocre service."

Pros: "On time. Friendly employees. No issues at all."

Pros: "Everything was good. From the service to the food."

Cons: "I arrived on Thursday, today is saturday and I am still without my luggage."

Pros: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Cons: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"

Pros: "The hospitality & staff were impeccable."

Pros: "Smooth flight"
Cons: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

Pros: "Prompt and business like"
Cons: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Pros: "Service."
Cons: "Leg room."

Pros: "The flight attendants were attentive, food delicious, movie selection great also."
Cons: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."

Pros: "Food was decent and flight crew friendly."
Cons: "Very bright light in hallway stayed on for entire red eye making it impossible to sleep."

Pros: "Nothing because the airplane seats were terribly uncomfortable!"

Pros: "Our of the 4 females I interacted with only Miishiie was helpful. The movies are a good selection. They were on time."
Cons: "I'm 6'2 and black. I asked if I could pay to upgrade to business class after viewing coach. They lied and said it was full when I could see empty seats. They bumped up a white female for free 3 hours later."

Pros: "Nice staff"
Cons: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."

Pros: "Friendly attendants responded to every need. Chicken with rice meal was very good."
Cons: "The sound system for movies was distorted."

Pros: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Cons: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."

Pros: "everything, the crew, the journey, the food and the entertainment as well"
Cons: "-"

Pros: "I liked everything.....the food, boarding, comfortable, the crew. It was excellent! Will fly them again."
Cons: "The movies were the same so coming back there was nothing to watch."

Pros: "Food"
Cons: "The seats were too small. No room at all!! Could not rest bcause the passenger behind me was kicking the seat the whole trip. Very very disappointed We also paid money to reserve our seats but then checking in they gave us other seats. This is not how you do business."

Pros: "Excellent flight staff and better than average airplane food."
Cons: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"

Cons: "Headsets did not work"

Cons: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."

Cons: "The service was terrible.. I asked fora napkin and the stewardess got mad at me. Dinner wasn't good and the breakfast was horrible. Everything cramped in a little box. One cup of coffee with one sugar and one cream. Seats were very tight,no room to move. I have always used Swiss but this was such a bad experience, I will reconsider for next time. I think I paid too much Money for what I got! Heidi M Krakoski"

Pros: "Entertainment was great. Staff and food was good as well"
Cons: "No room for legs"

Pros: "Everything was great while aboard!"
Cons: "I wished to upgrade to business for aditonal $1000 which resulted in a 15 wait . There was only one person allowed to do that and she was obviously owerwhalmed. I got a smile out of her eventually but the whole process seemed wrong considering the amount of money i spent on that ticket:( Wish whomever I got to first at the counter were able to make the change and spare me the walking around and waiting."

Pros: "Service-first class! The hosts did their best to keep me comfortable after my operation. My TV system did not work at all and there was no sound. This was not addressed. The directions were not clear on the control machine. It did not say to keep pressing start after each activity The flight was ice cold during the entire journey. I was told that if the pilot put on a little heat the others would complain."
Cons: "Food was the worst I've had on a European flight. I ordered special food that had n0 preservatives because of my stomach ailment. I got Molly's special pre packed horrible food all through the flight filled with preservatives and prepackaged. I therefore didn't eat anything. They kept giving me kosher food on top of it . That was worse. I did not order kosher food! So on my entire flight, I ate nothing. The hostess finally found a left over but it was horrible as well. A tiny salad with plain head lettuce, not like the Lufthasa food. This continued into breakfast. Molly food was unhealthy and inedible. I ate one piece of packaged cheese for the entire journey."

Pros: "I request tow time for Hindu vegi 1st when I booked and 2nd one day befor my departure with costumer service and they confirm because last tme i flue in outher airline and i had same problem and i hard good things about Swiss air but I was very unhappy and dicipoint in my flight they told me they didn't have eany information for my special .request For my bussness i fly two times a year to India next time lam not suor I will fly with Swiss air"

Pros: "The food and the service"

Pros: "the food was good and i like not having to deal with private screening from tablets."
Cons: "The space between rows are uncomfortably narrow (and I am a short person). It also does not help when the attendants would not want to disturb a sleeping but have no problem allowing us to eat off a tray with our forehead touching the back of the seat in front. This happened to me on the entire journey on Swiss from Miami to Zurich to Cape Town. It is almost a health hazard not being able to move and forget about trying to even use a laptop because when the person in front recline her seat, you have no room to even type (and my laptop was only a 13 inch Mac.) I am a million miler on United and this is one of the most miserable flights that I have taken. I also don't like the fact that we cannot get seat assignments until 23 hours before departure- not even for preferred travelers."

Cons: "On 4/23/2016 I missed connecting flight from Zurich to Zagreb because Miami - Zirich flight delay and horribly slow security in Zurich. To make the issue worse "somebody" (???) automatically deleted ny return ticket portion."

Pros: "Everything. All about my flight was great. Thank you."

Pros: "Crew service"
Cons: "Few seats in boarding area"

Cons: "Boarding was slightly confusing. Calling groups to board was not so organized"

Cons: "my flight was canceled in the last minute,it transferred true turkey where i didn't want to go to for security reasons and landing time issues, i had a chance to buy that ticket for cheaper and get there on time to the turkey airway flight and not come 10 hours early and land at a time i'm expecting I expect compensation for both the price ticket difference as well as for my time wasted, or I will not consider using your airline in the future."

Pros: "Everything from the lady in the counter to the Flight attendant, everything is meticulously thought, even the chocolate in the end :)"

Pros: "Nothing"
Cons: "Flight cancelled. Two agents at the gate were not enough to handle 300 passengers. Total lack of compassion and poor comunications. Ended up calling Swiss reservation line and after 90 minutes on the phone was confirmed on LH. Spent 12 hours in munich, to arrive in TLV and realize that despite the assurances the luggage did not arrive leaving us with no cloths"

Pros: "Very professional service throughout this international flight. Flight attendants were friendly and helpful."

Pros: "I like the fact that we had options for the selection of meals. Wish there was more varieties. And also wish there was wifi."
Cons: "Didn't like the fact that no wifi was available. Also how narrow the seating arrangement is in Economy."

Pros: "Nice entertainment options, great Chardonnay. Best I've had in flight."

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