I had only one problem. The temperature on the flight was too COLD. I froze throughout the flight. I thought it might be only my problem but when I went to the restroom during the flight, I saw several people huddling in their jackets. A couple had their winter coats on and I was jealous since I had only a very light jacket.
Kayak botched up the booking, i had to call delta and fix. In the process Delta failed to honor my comfort plus seat assignment that i had previously.
An awesome flight crew. FC seat cushion just doesn’t cut it for a 3+ hour flight.
Comfort seating was on the tight side. Maybe it was a smaller plane(?)
Excellent flight and got us around tough weather. Only issue was seat TV did not work and crew tried to reboot.
Food is basically Sun Chips, cookies or Cheezits. I had an exit row seat so I had plenty of room. The crew was very nice and efficient. Pilot kept us informed. Pretty good flight.
I fly Delta all the time, have Platinum Medallion status. But this route seems to have major problems with delays and seems to never leave on time! Have only taken it twice in the last two weeks, and each time it had delays of more than 1 hour... very disappointed!!!!
This flight was straightforward and without difficulty. Service was OK, but I continue to be underwhelmed by level of attention given to Sky Priority passengers.
Really low quality food especially for an international flight. The crew also was surprisingly unpleasant except couple of ladies. I know we were not in first class but that’s no reason to treat customers as less.
I liked the screens in the seat headrest with movies to watch. I didn’t like being forced to check my carryon bag and being told there wasn’t room for my bag - when there were 5 bins sitting empty on takeoff. I didn’t like the “I don’t give a fig” attitude of the flight attendants and the delta gate attendants when I asked why they decided to put me out. They gave me a 1800 number to call but I can’t get a live person on the phone. Customer service is non existent. My business must not be that important to them.
This is a no frills, get it done, efficient airline. The seat is a lawn chair. You better bring your own entertainment. If you want something other than water you need to pay for it. But they will get you to your destination quickly, on time, and then they will turn the flight around and go right back where they came from. Reliably. Couple times a week tops. If it fits into your schedule, you can’t get there cheaper or faster.
Allegiant actually impressed me, original inbound flight from PBG was so late they gave us a bird inbound from Des Moines and only left 1h late and gained 40 minutes back in the air. Comfortable flight with no frills but no complaints.
Flight was delayed. Crew was good but hot coffee was not available.
It was cold on the flight. The crew was very pleasant. I didn't order any food. We were delayed due to Captain waiting on maintenance log. He kept us informed though. The flight itself was smooth. I would definitely fly with Allegiant again!
Superb. Staff great. Great flight. As with other airlines, seating too tight and restrictive.
My 90 year old father flew with me. He needed wheel chair assistance and is nearly deaf. The staff was amazing with him.
It was fine. Nobody was outstandingly friendly but no one was rude and everything was smooth . The captain thanked us for flying but no one greeted me as I walked on the plane or as I exited which is the least they could do lol
Clean, friendly, roomy. But check-in from the phone link was terrible. Repeated attempts wouldn’t save at the final step. Just kept spinning! It was very frustrating. Finally, I used the app (vs website link) to check-in which worked very smoothly on the first attempt.
Actually, for the price, I'm willing to put up with a little discomfort (upright chairs) and at times inconveniences (like any airline), lack of entertainment (I can bring my own). My flight was non stop and smooth. I would fly this route again.
It’s a budget airline so adjust expectations accordingly. Nothing is without a fee but such is necessary for tickets to remain so affordable.
I cancelled this flight 2 days before departure but I followed your texts and emails and IF you were correct this flight turned into a nightmare.
We had several flights and they were all on-time and flawless
Little warm on the plane and delayed for an hour
They have lost any customer service care and support. Terrible airline now and been for awhile.
a321 seating in business class transcontinental - international not up to snuff, no foot rest, entertainment unexciting
I was able to get on standby with relative ease
Charlotte airport is miserable. For American I always have to connect from the end of terminal E to the end of terminal B and the stupid moving walkways are always broken. And the flights to all seem of least importance so they never leave on time in either direction.
There were 3-4 delays on this flight—we almost missed our connection.
My flight was on the busiest day for travelling, a day before Thanksgiving. There was no delay, boarding started on time, and we arrived on time. Nowadays it is enough to give the highest rating. Thank you!
There was a huge weather delay and crew and pilots handled it amazing! So many people had connections and they were so helpful and cheering people on to make them
