The flights were on time and the crew was pleasant.
I have never been afraid of crashing on a plane ever before & would never consider flying Spirit again. When I asked the flight attendant about the "weathered" condition of the plane, he told me that this plane was the oldest one in the fleet, they have been using all their brand-new planes, so he wasn't sure why this one was being used again. Not looking for comfort (which you obviously don't get in those seats), food or frills. But when the plane looks old and weathered and my reading light doesn't work, you tend to get a little concerned about the maintenance of the planes and your overall safety! Not worth saving $50!
Their checking in online process is terrible. It is not clear when you check in that they assign you a seat for free. It is made to seem like you must pay additionally for a seat. Then you have to pay for carry on or checked lugged, and if you don't do it online ahead of time, you pay $100 at the airport!
There website does not function well to fix an checking in issues and you can't get a live person on the phone to help you.
I could go on, but I will never fly with them again.
The seats were uncomfortable, flight was delayed 4 times,no one knew any information when we asked about our flight, flight attendants didn't walk around asking if we wanted anything-we had to ask for it, absolutely terrible. This was our first time flying spirit and will never be flying again and will let everyone know of our terrible Flight
I took out trip insurance which I could not use with the third party ins carrier. I m an older lady with Heath issues I travel with my companion dog which they would not let me take out of the carrier. Plus they charged me an extra 100.00 . $55.00 for a carry on bag with all the fees in charged I could have upgraded my seat maybe even first class with another airline . Never again.
The seats are way too small for normal people and that's coming from a 5ft 130 lb 30 yo woman. The guy behind me's knees were literally digging into my back through the seat and he couldn't help it. He was a normal, if anything under average, height and weight. The seats seemed to have been designed by aliens who know little about human anatomy. The seat didn't go back at all and the top of the seat made my neck be pushed forward in a very uncomfortable way. In today's day and age, ergonomics is widely available knowledge. Seats could be a little bigger with still being able to fit a lot of people on a plane. Or maybe even fully adjustable seats. For Spirit to say they "don't put unnecessary commodities" in their price, it sure isn't all that competitive with airlines that do provide at least drinks and a carry on.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us, please send us an
and someone from our team will get back to you promptly.
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily afford
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.