Find cheap flights from Fort Wayne to Rome

Pros: The crew was nice.
Cons: N/A

Pros: Had seat open next to me
Cons: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Cons: Boarding zones is confusing. What does boarding zone "basic" mean?

Pros: Crews are very friendly

Pros: Boeing 777 fantastic plane, great attention from the staff Quiet and comfy
Cons: NOthing really

Cons: It was so cold! People all over were asking for blankets and commenting on the coldness

Cons: Always need more room

Pros: Amazing crew!

Cons: The intercom was turned up too loud.

Pros: I thought the boarding process was somewhat messy and should have started sooner.
Cons: The sound and touchpad on my entertainment console didn’t work too well during the flight.

Pros: Crew stepped up when we were delayed. In Flight entertainment was nice to help pass the time.
Cons: More honesty from the pilots/airline. Got on the plane, taxied to take off, then informed that we had to go back to the gate. At the gate, they wouldn't let anyone off and then we were told that there was a minor maintenance issue that would take 15 minutes to fix. It took 4 hours. Poor job by Delta

Pros: The crew was totally understanding with the huge delay.
Cons: The communication from Delta on the delay.

Pros: Great crew.
Cons: Seats could be better. But the delays in deicing the plane could have been handled better.

Pros: súper comfy and got a seat upgrade due to my status so i looove delta. always on time and super friendly staff awesome.!!!
Cons: snacks

Cons: They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much.

Pros: The flight was not cancelled, crew was friendly, we arrived at our destination.
Cons: Flight delayed two hours and absolutely no info provided to customers about what was going on and if/when flight would depart.

Cons: Gave confusing instructions on transfer

Pros: Nothing
Cons: Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future

Pros: Crew did not serve breakfast because flight arrived earlier How about better communication with pilot?

Pros: The crew was polite but not overly friendly or welcoming.
Cons: Boarding was orderly but it was hard to hear the announcements of the zones. I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable.

Cons: Did not serve the food we asked Limited choice of movies

Pros: Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon.
Cons: All the people standing in line prior to boarding.

Pros: The crew were excellent and made the flight nice.
Cons: They were changing companies for supplies so they had no wine, Champaign and two selections of beer. Unbelievable! Also no entertainment on the plane, common, upgrade your planes!

Pros: The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications).
Cons: My bag was roughed up a bit. Protective belt was torn off & signs of light damage.

Pros: Friendly service. Frequent snacks which is nice on a 10-hour flight.
Cons: Cramped conditions

Cons: I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.

Pros: The crew was great
Cons: The flight was 4 hours delayed

Cons: Retrofitted entertainment system under the seats made it very uncomfortable. It was hard to even stretch your legs.

Pros: Flights were on time boarding was easy. 2nd crew from ATLANTA was friendly.
Cons: The foldable snack tray was broken on the flight to ATL.

Cons: All went well

Pros: 1. Great movie selection 2. Healthy food option 3. Craft beer was appreciated 4. Friendly crew
Cons: 1. Wifi didn't work

Pros: The service and snack selection is better than the other large US carriers. Delta studio is a decent replacement for the lack of PTVs on these planes.
Cons: Delta offers a decent product on most of their fleet but the 717 or MD-88/90 can be extremely loud at the back of the plane. You better bring ear plugs or noise cancelling headphones and learn to read the flight attendants lips.

Pros: Lisa, the flight attendant, went above and beyond to help solve a situation that occurred during the flight.

Pros: Nothing.
Cons: Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain

Pros: Excellent customer service. Friendly and helpful crew.
Cons: Seats where still small in business and first class.

Pros: ditto above
Cons: ditto above

Cons: Goog

Pros: Crew was excellent. Food above average. Plenty of entertainment options.
Cons: Delta is not the only airline to have planes with the new seat configurations in First Class but they are a big disappointment for tall passengers and couples who enjoy traveling together and cannot even carry on a comfortable conversation on a 15-hour flight.

Pros: We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly.
Cons: The number of updates telling us we are going nowhere, was a bit excessive.

Pros: No headphones available for flight

Pros: Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable.
Cons: Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's.

Pros: movie choices are great
Cons: the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable.

Cons: The flight got delayed by 3 hours or more. I missed my flight from LA to FL

Pros: we got there
Cons: not much to like. a 55 minute delay from a small airport to the hub is going to cause you to miss your connection. Sure enough I missed my flight home and got to spend 41/2 hours in Detroit. They said it was a weather delay. But folks getting off the plane said it was a crew problem.

Pros: Great flight attendant!
Cons: Everything was fine

Pros: Entertainment ( movies) were nice.
Cons: 9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight.

Pros: Nice and Easy. Great service before during and after the flight.
Cons: Not being able to choose a seat with basic economy during online check-in. With all the issues about seating nowadays you definitely want to know you have a seat going on.

Pros: Customer service very courteous and friendly.

Pros: That we got home. Delta was apologetic but it would be nice if you didn't get stuck for hours touching and looking at the grime left by others.
Cons: Too bad the attitude of one crew member wrecked it for her coworkers but this can happen. Sorry for Delta and pasengers. The plane was disgusting, filthy, miserable. Dirty trays for more than one in our party. The lavatory on starboard side was a wreaking urine splattered mess before the plane took off. Come on airlines. Take your profits and at least clean your crappy old planes if not replace them.

Cons: This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly.

Pros: Reliable airline.
Cons: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Pros: Crew was thoughtful
Cons: Seats were uncomfortable and the food was not worth eating

Cons: Luggage did not arrive.

Pros: Friendly staff. Free drink and snack. Comfy seats and very easy boarding process

Pros: Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights
Cons: There was no in flight entertainment. Not that was really needed it with such a short flight.

Pros: Super service. From gate in Frankfurt to Rome.
Cons: Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.

Pros: The airline staff was great. Everyone really helpful.

Pros: 1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe.
Cons: The seat and service.

Pros: The flight attendants were wonderful.
Cons: You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours.

Pros: The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good.
Cons: The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late.

Pros: Good service.
Cons: Nothing.

Pros: The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room.
Cons: My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging.

Pros: wine
Cons: no screens

Pros: Seating space was fair
Cons: Too hot

Pros: Much shorter flight time.
Cons: My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience.

Cons: Seems like they want to nickel and dime you for everything now...

Pros: It was overall a great flying experience.
Cons: One of my connections was way too short. I almost missed my flight. I had to run!

Pros: Boarding was automated gates was easy.

Pros: Once again, the in-flight crew was excellent.
Cons: The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost.

Pros: There's nothing much that's positive to say about this leg of our journey.
Cons: Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!

Pros: The service to clients number one. I like

Pros: Served sandwiches even though 1.5 hour flight.
Cons: Slow and unorganized boarding. Crew was not outwardly friendly.

Cons: Lost a whole day and a half of vacation!

Cons: Having to go through passport control and security a second time took too much time for the connection between flights.

Cons: Same as above

Pros: Nothing good to say
Cons: Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!

Pros: Efficient crew. Quick service, quick flight.
Cons: No negatives.

Pros: Exellent and smooth flight, thank you.

Cons: Did not happen

Pros: Plane was clean, crew nice and courteous.
Cons: Food.

Pros: Same as above.
Cons: Same as above.

Cons: Short flight so no entertainment provided or needed.

Pros: The crew was great, the food wasn't bad and the seat was comfortable and I am very tall

Cons: Delay for one hour

Pros: The crew. They made an uncomfortable flight acceptable.
Cons: Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money.

Cons: The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there.

Cons: 27 hours of delay. Nobody cared about our booking. Almost no service counters open. Worst airline service ever

Pros: Excellent service. Excellent food! So thoughtful.
Cons: Seat is not premium.

Pros: Better than my other Lufthansa flight m, which was canceled, or the SA legs because those planes were old.
Cons: Everything else about buying the ticket with Kayak. Canceled flights and lost luggage with Zero help from Kayak. Kayak didn't even answer customer service lines when I rang for 2 hours in one go.

Cons: Our flight from SFO to Frankfurt was cancelled and we were re-booked on a very bad itinerary.

Pros: Nice crew
Cons: Small leg space

Cons: It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option.

Cons: Lost my Baggage for 2 days.

Cons: Breakfast was just a roll. I would have preferred eggs.

Pros: Upgrade to business class. Staff was accommodating
Cons: Seats were situated next to the bathroom

Cons: This was a united flight. The personal was not helpful, only in helping me communicate with the airport in Rome to change my flight. I had to pay 97 euros for this change. I am upset and think it is not fair that I need to pay for a problem united had with their flight. I also think star Allience failed as they were not able to resolve the problem with their partner airlines.

Cons: My connecting flight to Rome wasn't listed on any monitors, and four people couldn't find Terminal A on the map. Fortunately I found some fellow Americans who also couldn't find Terminal A , lower numbered gates, from our current Z gate. We went to the right, following most disembarked passengers and signs for some A gates....a mess! In the end, we had to go all the way back, past our original gate to a Customs area where they just stamped our passports and onward to our gates. It seemed like the signs only helped if you were going in the correct direction to begin with. Even my German friend said how bad that airport is for directions!

Cons: The delay and the lack of movies. Seats are very small. I was sitting near a larger passenger and it was very tight. We had over two hours delay for mechanical problems with the plane.

Pros: Great flight

Pros: Yes, Very good

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Cons: All of the less than good, obvious!

Pros: Pleasant crew. Appropriate and efficiently served snack.
Cons: Boarding and disembarkation were slow.

Cons: Flight got cancelled

Pros: Newer plane, crew was amazing, seats were adjustable

Cons: KLM crew exceed our expectations

Pros: The crew and the timing were ok
Cons: The seats were uncomfortable

Pros: Great crew, comfortable seating with enough leg room.
Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.

Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.

Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.

Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Pros: Crew was nice and friendly
Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Pros: The crew was amazing and the food was great.
Cons: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Pros: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.
Cons: Transfer point needs upgrade.

Pros: Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options.
Cons: Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler.

Pros: Good
Cons: Nothing

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Cons: I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable.

Pros: Good comfortable seat with extra leg room. Pleasant crew.

Cons: Not enough leg room

Pros: Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English

Cons: Still waiting to board after missing this connection had to be booked on another airline

Pros: punctuality of boarding and flight time
Cons: attitude of crew in business class: no sense of true hospitality

Pros: Good flight, arriving well on time.

Pros: Easy to board and easy flight.

Pros: Professional crew. Good boarding.
Cons: No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

Cons: Customer service

Cons: I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company

Pros: Nothing

Pros: Good flights. Good prices.

Pros: Decent seat size. Sorta slept the whole flight.

Pros: The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM

Pros: The cabin crew were good. They explained what the arrangements were for the delayed flight connections
Cons: The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming..

Pros: Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth.
Cons: The food was okay, not that great.

Pros: quick and relaxed

Cons: Long stop over at Schiphol. Too Long!!!!

Pros: On time.
Cons: No negative

Pros: They were awesome.

Pros: The staff was fast and curteous.
Cons: There is not anything to complain about besides the usual discomfort of travel.

Pros: Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you.
Cons: The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on.

Pros: Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off

Pros: The constant supply of food that was offered to you. The crew was nice and always helpful.
Cons: The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be.

Cons: The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight

Pros: Same as above

Pros: Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago.
Cons: The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish

Pros: Except for my negative comment, a good flight.
Cons: I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight.

Pros: I liked the leg room, I liked the customer service of the crew, smooth flight.
Cons: Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!

Pros: The food. Crew was ok
Cons: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $

Cons: Food needs improvement, crew was a bit rude

Pros: Price for seat was very good. We left 30 minutes late but arrived early.

Pros: Flight was on time
Cons: They charged for drinks, even soft drinks! There were three annoying children sitting behind us all under the age of 8. They were unsupervised. I didn't think airlines would allow an entire row of kids to sit like this without an adult sitting with them. Their mother was across the aisle.

Pros: Crew were great and really quick through terminal 5 even though it was the school Easter holidays..
Cons: It was only when we got on board realised food was card only and limited to lots of sandwiches..A lighter option like the Bols salad I bought at Smith's would have been nice and could be a veggie choice. Not a big issue though just you asked what can be better.

Pros: The seats were nice
Cons: They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids

Pros: Nice plane, newer model.
Cons: The ability to control air flow was available on every other row. We were unlucky to be in an off row and it was very uncomfortable. Fortunately my wife was able to move to the window seat where it was cooler. The athletic team on board made disembarking a bigger challenge than necessary.

Cons: I paid extra for exit row seating, but what they didn't tell me was that the flight attendant seat was facing ours, so much for leg room. The actual placement of the seats were aisle row and middle row-so neither of us had a window to look out of or wall to lean against, no overhead lighting or air vent either. Can you say "rip-off?" My husband, who is tall and broad shoulder was constantly being knocked around by the flight attendants and carts. This flight was miserable. I guess I should be thankful for the hour plus delay in departure.

Pros: The drew were helpful
Cons: Sitting on the tarmac. No vegan meals.

Pros: Cancelled
Cons: Cancelled

Pros: Nothing

Cons: one hour late departing

Pros: In spite of delay caused by luggage to be taken of the aircraft, flight arrived to a Rome on time.captain kept us well informed of the reasons for delay. Boarding was done efficiently with care for people with children and elderly passangers.

Pros: That we finally made a flight to Rome
Cons: Too tired to comment

Pros: Cabin was clean. Crew were nice enough.
Cons: Two hour delay before we could take off. We were in the plane all that time. People were tired and hungry. When we finally got going, we had to pay for food and drinks. The service didn't seem very efficient.

Pros: Nothing was good. It was really bad.
Cons: 1. The bags have been lost. They are located, but not yet delivered. All the kid's stuff, beach, personal things, gifts are still somewhere.. 2. IMHO: in Heathrow the Extra sequrity check point is unreasonable for the travelers from the US to Europe. 3 in the plane the person next to me was constantly coughing , NO MASK, it was flue. When I asked help to change a seat, flight attendant did not help.

Pros: As with every BA flight ive experienced, the crew is charming and witty, fun to talk to.
Cons: Nothing extra - no legroom, no snacks, no drinks. EVERYTHING is an upcharge. The crew spends the whole flight running credit cards for a coke or a pack of cheese.

Pros: The short flight easy to sit down
Cons: Seats were not comfortable

Pros: Our luggage was delayed over three hours, coming in on a 5:30 flight, then having to wait for it to be delivered to the baggage carousel. It cost us 3.5 hours of time we should have used to explore the area of Rome around our apartment and the cost of dinner in the airport.

Pros: Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be.
Cons: Nothing could have been better.

Pros: arrived 8 minutes early
Cons: Was told at gate ALL bags had to go in hold. Once bags labeled and on bus NO ONE else was labeled. Took labels off boarded; plenty of overhead room. Why lie to us? Also asked insurance pay out limit of lost hold bag just in case. They refused to answer telling me I should buy a lock to lock bag in case it gets lost.What is that going to solve. Don’t go flying with BA if you have anything of any value or fragile.

Pros: Friendly crew. Good day in the skies.

Pros: It was the typical cattle car flight. It was on time and crew were fine
Cons: Typical

Pros: Standard BA flight.
Cons: Delayed departure missed connecting flight. Had to rebook and travel via Munich to make meeting.

Cons: The only refreshment without charge was tap water. The crew also pulled a curtain across the tops of the seats in front of us to separate economy from priority, and it felt somewhat insulting. Boarding was delayed with no communication from the crew as we all stood at the gate waiting for instructions.

Cons: The online check in didn't work. At the airport at check-in I had to wait 15 min to get a boarding pass and a seat allocated as there weren't any available as the company oversells tickets.. that's what they said to me at check in.. When boarding I was told that I needed to check-in my cabinet bag because of the crowded flight, the lady just put a label on the handle of my trolley and said to leave the bag down on my way to the plane.. Thing which of course didn't do... very bad service.. I'll keep traveling with easyJet and reconsider British airways only for a super cheap flight.

Cons: no entertainment at all more significantly, no beverages at all? Flight attendants came through once with the beverage cart, but only asked the person at the end of our row if he wanted anything. He asked for juice assumed it would be complimentary but it wasn't. They offered to get him a water. The flight attendants did not offer me or the man next to me anything at all. Everyone knows that air travel is dehydrating - I can't believe BA doesn't give provide complimentary water and juice.

Cons: You had to pay for everything and I do mean everything. Even a glass of water. There were no glasses unless you paid for a bottle. If I have a choice I won’t be flying British Airways again.

Cons: We paid an extra $60 to select seats up front and they moved our seats to the back of the plane without notifying us.

Pros: No lines.
Cons: Impossibly poor online servicing, most unsympathetic, unhelpful and ignorant check-in, sales personnel w manager to match. If you take a hard-line to sympathetic, injured, elite member that s my 91-years-old father. And fail to provide most basic information of local scheduled flights you might just leave oneworld and let up-to-task risen stars add to the alliance (instead of abusing her standing as BA does. Shame on you.

Cons: Flight attendant named IGOR skipped me when serving drinks and food. But then again when he he offered coffee, he again skipped my wife who was beside me. When I asked for coffee for my wife and that then again skipped us, he just responded, sarcastically, "Really?, really?" What a fool!

Cons: Had to pay for a cup of coffee - this is a free service in the US so was surprised when asked for a cc.

Pros: I didn't partake of food or entertainment on the two hour flight. All was great.
Cons: Nothing

Cons: Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people.

Pros: friendly crew
Cons: No refreshments (not even coffee or tea) on an international flight. I expect that from EasyJet but not BA.

Pros: Very courteous attendants
Cons: It was all good

Pros: Comfortable ride. I wish that'd been my plane to London.
Cons: Nothing. It was good

Pros: When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers.
Cons: When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers.

Pros: Nice aircraft and flight!
Cons: We were never offfered a snack! The people in the rows ahead of us got a snack and the people behind us did as well. Last leg of a 3 flight series of about 13 hours (and overnight), so some coffee and a small snack would have been enjoyed.

Pros: Flight had a good landing.
Cons: Last seat on the right side and it would not recline. I was ready to sleep on the flight but without even the slightest bit of recline in the seat it was not going to happen. No food No entertainment No comfort No sleep

Pros: the seats on this plane were more comfortable and the crew was friendly, even though there were some irate customers.
Cons: We boarded late, sat on the plane for more than 2 hours (it was uncomfortably warm) and were told we then had to switch planes due to a mechanical problem. I understand this happens, but for the inconvenience BA should give some sort of compensation. After the long wait we were starving, but they ran out of all of the food choices. We were scheduled to arrive at 16:30 but ended up arriving after 22:00. this wasted our first night of our vacation in Rome. There was one passenger in particular who was yelling, swearing and causing a scene because of the flight delay. His rude behavior was rewarded with an upgrade to first class. The message this sends to your passsengers is that we should all be loud and obnoxious when problems arise. I was not impressed with my first experience with BA.

Pros: The staff were all very friendly, and even though we did not get seats together at check in, the gate agent managed to find us seats together which made the trip more enjoyable.
Cons: I was disappointed to find that there were absolutely no entertainment or connectivity options on board a 2 1/2 hour flight. It's pretty much standard across carriers now to have at least internet access and a portable device entertainment option. I also did not enjoy paying for even the most basic beverages on the flight. Coffee, tea, and soft drinks should be included. You'll save a pound, but lose a customer.

Cons: My luggage didn't make the transfer

Pros: The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly.
Cons: Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever

Pros: Crew looked groomed
Cons: No snacks

Cons: Same as above. Spent the flight vomiting from previous food poisoning from Kosher meal. Crew did not seem particularly concerned about my welfare. No one offered to help in any way other than hand me a vomit bag.

Pros: Traveling alone, especially in another country, can be daunting but at least there was no language barrier, almost! The aircraft and personnel were fine as expected. Much as expected in a domestic flight in the US.
Cons: Having to pay for a drink of water was unexpected. Not having to deal with cash for purchases saves the hassle for attendants, but the credit card machine did not work, there was no alternative machine to try after I was told "we have been having some issues", and as a result I was unable to have anything. The associate seemed unconcerned and unapologetic and simply walked away. Poor response.

Pros: Great customer service but a bit of a crowded flight.
Cons: The lack of comfort.

Pros: the friendliness of the crew

Cons: I'm surprised there were no complimentary beverages. Also, this is not the airline's fault, but the woman sitting next to me was wearing an excessive amount of perfume, which gave me a headache. I think the airline should make recommendations for passengers not to be heavily scented. As a physician, I worry about patients with RADS (reactive airways dysfunction syndrome) who can develop bronchospasm if exposed to individuals wearing lots of perfume, and a plane is an enclosed space.

Cons: Entertainment didn't work neither did the flight attendants. They sat in the back and quite literally did nothing, no juice and water. Worst service ever. I'll fly Delta from now on. American what happened to you?

Pros: Nothing
Cons: Plane left an hour late - due to not enough water! American always has some excuse. On an overnight flight where people like to sleep, the pilot shouldn't be making an announcement one and 1/2 hours before landing, waking everyone up! Movie selection is very old.

Cons: Communicating rules such as not going through the business class to loop around to the other aisle of the coach class is definitely acceptable however the tone in communicating this should never sound condescending and patronizing, esp over the PA. Flight staff shld refine her communication skills.

Pros: The crew was great, but overworked.
Cons: Obnoxious people on board were allowed to be obnoxious. It would have been nice for the crew to follow thru with requests,

Cons: Excelentt , Only delayed flight

Cons: The wifi didn't work very well/at all

Cons: Who is at fault for running out of de-ice solution and making us sit on the tarmac for almost 3 hours in a plane with ventilation turned off? The apology and last minute glass of water were not enough. Terrible customer service.

Cons: I’ll never fly American Airlines again. Staff was rude and food and entertainment screen did not work

Pros: The selection of movies and games.
Cons: The seats were very uncomfortable, the arm rest did not go up and the flight was delayed.

Pros: Crew was great once we were airborne.
Cons: Flight was delayed 4 hours and caused us to miss train to Florence and spend double the original price to purchase new tickets.

Cons: The whole flight from Philadelphia to Rome was on American Airlines, not British Air. This was confusing at first and made it difficult to know what airline desk I needed to check into, but once that was clear it all went smoothly. The dinner was mediocre and the breakfast terrible.

Pros: In flight entertainment was great
Cons: Flight was very oversold. I purchased an aisle seat and had to give it up to a family that needed to be together. Would be nice if the airlines didn't charge more to pick a seat so situations like this could be avoided.

Cons: The flight was two hours late leaving Chicago due to maintenance issues. Because of this we missed our scheduled train therefore I had to purchase more tickets.

Pros: arrival to the destination
Cons: booking through kayak was a nightmare. they serve no purpose othan than to collect a fee and add zero value and provide no support after the transaction. it is pointless to use this service as no one at Kayak can help you after the purchase, and we all know airlines are useless when it comes fo customer service. never again! american airlines was even worse with their customer service when trying to get seat selections preserved when the airline was updated from British to American airlines. American airlines lied over the phone and was even more rude in person. JOKE

Pros: The crew were amazing! The flight was smooth
Cons: I was on row 24 and my seat did not recline and the person in front of me seemed to recline more than anyone else did. Could not Get comfortable

Pros: Things were all right on schedule and the plane was very updated and clean. I was thrilled with the movie selections and the food was better than average plane food.
Cons: Bathrooms were in rough shape, would have liked to see those serviced in-flight so those of us using the space to do night-time routines like brushing our teeth and washing faces didn't have to deal with someone else's mess.

Pros: Entertainment choices, no additional charge for wine, food was good
Cons: ​​we were packed in like sardines on American airways ..NOT British airways. I’ve flown overseas on European flights before and there is more attention to comfort. We sat in front of the lavatory and could not sleep because every time someone used it, the light flashed in our eyes and the flush was quite loud. I paid extra for the seats we had but did not know they were right by noisy bright rest room.

Pros: Food was okay.
Cons: No advance check in left me waiting in line at my connection in order to get a center seat in the middle of a group. There’s no excuse for manual check in in this day and age.

Pros: The food was better than other international flights I’ve been on.
Cons: A “broken plane?” Are you kidding me? This was the explanation for a 3 hour delay. A European connection should have either rigorous maintenance routine and/or records or there should be planes ready to fill a unexpected need.

Pros: The food and movies
Cons: The lack of communication while waiting to board about why plane was delayed even though it was already there. Service was ok, nothing stood out nor was extremely bad.

Pros: Crew was great, and flight was relatively on time.
Cons: Itinerary I received was for British Airways, with whom I have always had excellent experiences. However, I discovered at check-in I would actually be traveling on American Airlines with a different flight no. I had already provided my BA flight numbers to family. No explanation was give to me prior to flight that this would be the case. Food was terrible- even for Coach class - I don't always expect a gourmet meal, but BA was consistently good in the past, so I had positive expectations. My personal entertainment system did not work properly so I could not use it.

Pros: On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure.
Cons: We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me.

Pros: All the services
Cons: TV screen didn't work too well. Delayed starting

Pros: Easy and smooth flight.

Cons: The flight I booked was misrepresented. I thought I was booking a BA flight only to find it was American Airlines. This changed the terminal I was to go to and the gate in which our Italian non-english speaking driver was to meet us at. This impacted seating selection, as well. Was forced to buy a premium seat when I realized the seating chart did not appear when I purchased the tickets. Also, flight was three hours late upon arrival. I understand safety is paramount and am grateful we eventually were able to find another plane, but it begs to speculate if things would have been smoother on a BA plane.

Pros: Food was okay. Luckily plenty of wine to get through 8 hours on this horrible plane.
Cons: No individual video screens. Also our audio did not work ( true of most of one side of plane) so we could not even watch movie on the TINY overhead screen. Reading lights also did not work. We had no options to pass the time for an eight hour flight. The crew was unconcerned about the problem. They seemed grumpy!! This plane should not be used for long haul flights.

Pros: I arrived at my destination at least! Good crew and decent food but that’s the least I can expect from an 8 hour flight.
Cons: Very old plane. Had the screens every 4-5 aisles. No control over the entertainment. Very uncomfortable seats, but so are almost every other airlines. The worst part about this flight was that I traveled with my girlfriend and when I went to check in, 24 hours before, there were only single seats left and there were so many open seats together that were considered “preferred” and had to pay $80 for just one “preferred” seat just so we can sit together on an 8 hour long flight. The seat didn’t even have any extra legroom or anything, it was a normal seat. American Airlines is just trying to squeeze money out of anything they can.

Cons: had tons more room on a domestic JetBlue flight than I did on American,.

Pros: Crew made the best of a bad situation: originally planned plane with sold-out seats replaced by a smaller one -- BAD! Extra kudos for crew for creative swapping to move me to an emergency row seat when I discovered that my **extra-charge** aisle seat was damaged and unusable. Food & beverage service -- adequate, timely (though some nutrition concerns.) Good, current entertainment selections.
Cons: The obvious -- the switch to a smaller plane, causing some passengers great distress; not realizing that a sold seat was damaged; selling me that damaged seat, and at a premium. Food nutrition -- tasty, but carb-heavy, fatty and salty. Bathrooms -- became rather smelly and unkempt toward last 1/4th of 9+ hour flight.

Pros: Great crew and on time
Cons: Arrival G14; Departure H18 with only 35 minute layover, a really loooong walk at speed. Need tunnel from G to H or moving walkways or a "train."

Pros: I really liked the seats. Very comfortable especially how far they reckoned and the height of the backrest was perfect for a petite person like myself. Usually they are too tall and the headrest forces my head down. Also amazing selection of movies! Wow, thank you.

Pros: The flight crew was excellent!
Cons: Seating extremely tight

Cons: My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!

Pros: Reasonably large leg room and overhead
Cons: Five times they tried to get us to pay for a seat assignment (even after they had assigned seats). Paying $32 for "priority" boarding is rediculous?

Cons: Food was mediocre, portions were extremely small, breakfast seriously they should stop serving that muffin with yogurt.

Pros: In flight service was terrific. Cubby areas were somewhat cramped. Was expecting more room.
Cons: The food selection was great but the food itself was over cooked. Disappointing.

Pros: we landed. flight was on time
Cons: Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again.

Pros: Flight attendants were nice
Cons: The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now.

Pros: The water was clean
Cons: Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country.

Pros: The cabin crew were absolutely outstanding.

Cons: The plane was very outdated and the food was poor. Flight attendants were very rude.

Pros: Boeing 777 was very comfortable and quiet. Power provided to each seat. Food and drink were readily available.
Cons: They had to reboot the entertainment system 2 times to get it working which took over an hour. Had to redo seat assignments. Did not like bogus 79 and 129 dollar seat assignments that were designed to just extract more money from the customer.

Pros: Nothing
Cons: First the flight entertainment was terrible for an international flight, no internet because it was a old plane. Some video monitors were terrible color and resolution.

Pros: We arrived on time.
Cons: I booked with British Airways and later noticed the plane was operated for American Airlines. The seats were cramped and the online entertainment was terrible. On an overseas flight, I expect in 2017 that there will be on-screen entertainment on the back of the seat in front of me. Instead, the movie was projected on a screen in the middle seats on an overhead that was about 10 rows away. Plus, you didn't get to pick your movie. You were stuck with the selections provided by the airline. I would have brought along my DVD player or laptop had I know this was going to happen. American flight crews are not as friendly and accommodating as European flight crews, which is why I try not to select an American carrier. Seats are less comfortable on American carriers also.

Pros: When we arrived, we found the plane was changed, and our seats were in the middle, and separated. We had paid extra to have window seats.. After speaking to one of the gate attendant ( Arturo ), he went out of his way to accommodate us, and we ended up with great seats. Friendly and accommodating crew! .

Pros: Nice head rest (although it did not stay bent at angle, so could actually rest against it).
Cons: Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath.

Pros: There were empty seats close to me, so that was great. The food was pretty good and it was nice that the wine was free.
Cons: The screen on the back of the seat in front of me did not work well at all so it was difficult to watch movies. (I had to press multiple times to change the screen from one display to another.)

Cons: There was no wifi and no screen on the seat. I could not see the screen for the movie. Airline was old and also it took 2 hours to get going because they had to check the engine.

Pros: Efficient boarding. Plane clean. Seats lean back far but that being said the individual in front of you ends up in your lap.
Cons: As night went on a couple of the flight attendants in the premium cabin seats with standard legroom appeared grumpy and short with patrons. No gluten free options. In flight entertainment and reading lights not working for my dad or I. A long flight for that to be out.

Pros: Seats had enough room. Inhad been worred they'd be too close since iwas the middle of a 5 person row.
Cons: The boarding was terirble. We were over and hr late take off and it was very hot boarding and it took a long time. Also the air was so dry i got a nose bleed.