Daily cleaning, installation of cabin HEPA filters on flights from France to Fort Wayne
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Amazing crew, seats were super confortable. Overall top experience !"
Pros: "Amazing trip Qatar airline is great"
Pros: "Excellent crew and great food."
Pros: "Amazing crew. Very attentive to passengers and genuinely nice."
Pros: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Cons: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Cons: "Qatar Airways could improve food selection for business class."
Pros: "Seat comfortable"
Pros: "Crew was superbly amazing which made flight enjoyable."
Cons: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Pros: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."
Pros: "Crew was very friendly"
Cons: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Pros: "Seat comfortable"
Pros: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Cons: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Pros: "Not-so-full flight meant we could move about and choose more comfortable seats."
Cons: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Pros: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Pros: "Good service"
Pros: "the staff were friendly and accomplished good travel nothing was too much for them."
Pros: "The service was fantastic"
Cons: "Screaming babies. But hey, great flight"
Pros: "Behavior of the crews"
Cons: "Not enough leg room"
Cons: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Pros: "Boarding was great as well as comfort and crew. the flight was ok"
Cons: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Pros: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."
Pros: "They do their job well"
Pros: "Cabin crews were politie"
Cons: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Pros: "Food, entertainment options, comfortable seats, warm blankets"
Cons: "My volume did not work well on the entertainment system."
Cons: "Bad app don’t trust"
Pros: "The flight crew are all amazing and provide excellent customer service."
Cons: "No complaints."
Cons: "Food was awful and two out of four family members have been sick. One on each flight"
Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Pros: "Liked everything."
Cons: "Nothing was wrong but excess bagage fee is high"
Pros: "I liked staff , boarding was organized food was not very good needs to be improved"
Pros: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Cons: "Delayed for 4.5 hours. Extremely bad customer service"
Pros: "Quality food and hospitality"
Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"
Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Pros: "Service and crue was good"
Cons: "delayed flight"
Cons: "Food could have been better. Dessert was disappointing, more choice could have been good."
Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Pros: "food was decent and the staff on the plane were pleasant."
Cons: "Qatar airlines blatantly lied to me on several occasions and treated me like I was dirt. They lost my baggage and re assigned my seat several times each time pushing me further back into the plane and eventually putting me into a crowded row when the plane was virtually empty."
Pros: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"
Pros: "The service was great"
Pros: "The service from the crew was amazing"
Cons: "The food was not bad compared to some air lines"
Pros: "Liked the entertainment options with a large movie catalog."
Cons: "Customer service by phone, boarding process, width of seats, speed of cabin service."
Pros: "Best airline in the sky"
Cons: "Nothing really"
Pros: "Amazing !"
Cons: "Nothing all good really"
Pros: "Seats comfortable. Food was good."
Pros: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Cons: "The seat was a little lumpy. More leg room would always be appreciated."
Pros: "Seat was comfortable, good movies, etc"
Cons: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."
Pros: "such a big difference in size of aircraft, very comfortable and great crew."
Pros: "Craig in first cabin flight crew was amazing. :))))"
Cons: "Seats were really old and outdated"
Pros: "Crew was attentive."
Cons: "Tiny, uncomfortable seats with warn cushions."
Pros: "Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific."
Pros: "Amazing and helpful crew. Great seat."
Pros: "Not crowded. Crew was good."
Cons: "Not taking a bus to board the plane."
Pros: "crew was nice"
Cons: "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding."
Pros: "The crew was maybe average, that was still the best point."
Cons: "Extremely tight space. The food was almost inedible. Awful."
Pros: "Food was very good"
Cons: "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"
Pros: "- Special meals available for those with dietary restrictions. - Friendly cabin crew."
Cons: "- Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it."
Pros: "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Cons: "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."
Pros: "They didn't serve any refreshments or even water"
Pros: "Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!"
Pros: "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Cons: "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."
Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."
Cons: "No flight"
Cons: "The plane seemed to be a little bit old, especially entertaining equipment"
Cons: "I had to be rebooked on a later flight due to weather in London; this was obviously not the airline's fault. Because I took a later flight I missed my connection in London."
Cons: "It was terribly late. No one had a clue on when flight would depart."
Pros: "Quality of service was good in the plane"
Cons: "Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in"
Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."
Pros: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Cons: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."
Pros: "The crew were very friendly and attentive through out flight."
Pros: "Seat is very comfortable"
Pros: "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Cons: "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."
Pros: "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Cons: "The narrow space between each rows for passengers to move from their seats."
Cons: "Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry."
Pros: "Entertainment selection Cabin Service associates were very good WiFi service available"
Cons: "The planes are old and tired, new 787s on this route are long overdue. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it. Go to upper class or fly with another airline. Check in was quicker for Economy passengers and it proved a challenge to work past the economy passengers during boarding to get to the premium agent."
Pros: "Virgin Premium economy offers a great up-grade on economy. Seperate check in (faster), seperate boarding (earlier), better food, service and more room than economy."
Cons: "There appears to have been an increase in cost above that you expect percentage wise. There has been reduction in the quality of the food."
Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."
Pros: "Great seat. I did the upgrade and it was so comfortable ...good food."
Cons: "They closed the shades immediately when we took off. Creepy"
Pros: "Purchased an extra 3" of leg room, which helped tremendously being that my husband & I are both tall. Flight attendants were friendly, helpful & attentative. There were plenty of beverages offered. The food service was adequate. So many options on the media screens on the back of the seats. USB ports were provided on the back of every seat as well."
Pros: "Crew, fabulous, Plane configuration, GENEROUS, just the best flight I've experiences in a very long time!"
Cons: "Some meal choices were a bit sparse. That's my only complaint!"
Pros: "Wifi worked very well"
Cons: "Jave to pay for everything on an overseas flight"
Cons: "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever"
Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."
Pros: "Very friendly and helpful staff! Food was very good too."
Cons: "More leg room always desirable"
Pros: "The in flight entertainment was above average and the seats were decent"
Cons: "The attitude of the cabin crew was generally poor; at one point when I returned the post meal rubbish one member of crew commented to another on the lack of wrappers in my rubbish the other crew member replied "maybe he ate it" as this conversation took place directly behind me I assume they thought my headphones were plugged in."
Pros: "We were late arriving at the airport and the checkin desk people were SO nice putting us through. Otherwise we never would have made it on the flight. Also the extra legroom seats were well worth it!"
Pros: "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"
Pros: "The food has improved."
Cons: "Flight turned back after an hour. Held in HK for 24 hours. Dreamliner no big sea change in air transport. Economy still uncomfortable and cramped. Crew give the impression of being bossy and aloof, I saw them making faces behind someone's back. Emirates crew are so much more helpful and pleasant."
Pros: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Cons: "A bit better options with movies and music in the entertainment department."
Pros: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Cons: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."
Pros: "Nothing out of the ordinary but I am not going to fly Air Lingus or TAP ever again."
Cons: "the Team Leader at the check in counter was nasty, Her colleague made the mistake of not telling me that I had to wait there for the wheelchair that was going to take me to the plane, so I went to have a light breakfast. Then I waited half an hour on my feet waiting for the wheelchair"
Cons: "fly cleanup"
Cons: "Delayed flight, no snacks, and staff not as friendly."
Pros: "Same comments"
Cons: "Same comments"
Pros: "It was a comfortable and roomy (nice leg room) flight"
Cons: "Their entertainment system was not working, nor was their WiFi"
Pros: "Not crowded, lots of empty seats"
Cons: "Poor customer service. I think I said thank you many more times than the flight attendants who barely acknowledged me and seemed annoyed about performing any type of basic service (serving food/water/collecting rubbish/etc.)."
Pros: "Food was ok"
Cons: "Who starts a boarding process 2h before the flight with only 2 counters, with no possibility to check in online (even for those without luggage) and no automatic machine? I'm very glad the company had the kindness to wait for us on the last call for boarding when you finally check your luggage 30min before departure. Should we talk about the politeness of your fight crew? In short, very disrespectful. Delivering the luggage took an extremely long time"
Pros: "The seats"
Cons: "We would like a lil free water"
Pros: "Everything went smoothly."
Pros: "plane staff asked passengers that if they did not have a plane to catch to allow those who did to deplane first."
Cons: "Very little information regarding the two hour delay. We heard that the plane was on the ground but there were no busses available to transport us to the plane."
Cons: "I had a 5 hour delay. I had to cancel the trip"
Pros: "More room on the Airbus on Aer Lingus. Comfortable temperature in plane. Easy boarding."
Cons: "Dirty aircraft. Almost 1 hour delay."
Pros: "Nothing went wrong so that's plus"
Pros: "The flight was very short, but everyone was accommodating."
Pros: "Friend staff members onboard willing to help customers"
Cons: "The snack service that had everyone line up in the aisles was a bit hectic and busy"
Cons: "BA used to feel like luxury travel. Now they just feel like any run-of-the-mill budget airline. Felt nickeled & dimed from start to finish. Staring with being asked to pay $39 if I wanted to preselect my seat. My friend and I chose the free option of selecting our seats 24 hours before the flight--her luggage didnt even make in on the plane! It was finally delivered at 2:00 AM the next morning; well past the 8:00 PM promised delivery, which caused us to lose an entire eveing in Paris. On the return flight, home, she was told there wasn't even a seat for her on the plane. I failed to add that after booking and paying for her flight, they cancelled and deleted the SFO to London leg of the flight without so much as notifying her via email, phone, or text. Mind you, the London to Paris leg was not cancelled. Had we not tried to pre-book our seats, she would never have known they had cancelled her flight. What impacted her, impacted me, so needless to say, neither of us will ever fly BA again! BTW, their online customer service representatives were very nasty to deal with."
Pros: "it was quiet and smooth for an English/Irish flight."
Cons: "Horrific food; horribly tight seats on an E330;"
Pros: "Crew were very nice"
Cons: "Would like to be at least able to state a seat preference. With a tendency to be claustrophobic, a middle seat is the worst. Fortunately it was a short flight"
Cons: "See dislikes followig Dallas to Paris"
Pros: "Easy flight. On time."
Cons: "Waiting for counter to open at 8:20. Did not know. Could have been enjohing coffee somewhere."
Pros: "Comfortable seats, skilled pilots and polite crew."
Cons: "Our flight was delayed and therefore a late night became a very late night to get back home."
Pros: "Their best was merely adequate."
Cons: "Unlike modern airlines Aer Lingus does NOT let you check in ahead of time. You have to WAIT in line forever with people checking luggage. Also, my flight was an hour late. No reason or apology given. It nearly made me miss my connecting flight"
Pros: "Friendly, helpful, positive crew. Clean plane. On-time departure & arrival"
Cons: "Only food offered was for purchase - even snacks. :-("
Pros: "Flight crew should have not set our expectations after leaving Paris one hour late then sitting on tarmac in Dublin with the hopes we would still make our connecting flight. Stress level was karen higher by this point"
Cons: "Took us 14 additional hours to make it home. Airline and connections should be more realistic."
Pros: "nil unfortunately"
Cons: "waiting in three different lines for over two hours with one person serving! Paying for my baggage (under20kgs) with my flight then being forced into paying again at the airport because they said they did not have my details on their system. being forced to go to another line and que up to pay a second time for my baggage to be taken onto the airport. Going back to another line to put my baggage in and show the receipt for the baggage that had been paid for twice. Going to the next (another) line with one person serving - several Dublin passengers in the que and a line that as about 100mts long- yes about 100 metres long with one person serving without any Lingus staff coming to see if all was ok . No help no announcements nothing. sitting in a plane for an hour and a half with three children under the age of four crying, screaming and yelling all the way without a thing being said by any of the crew. A little is ok, but three families with young children with no support from the crew was not pleasant"
Cons: "1 hour in the slowest line ever. No self serve kiosk. CDG security also frustratingly slow"
Cons: "No snacks or water"
Cons: "Lost my luggage. Still havent found it."
Pros: "Seats comfy"
Cons: "Boarding was delayed and confusing. Not organized well, check in was AWFUL. One hour to get through with two people. Not eddiexekf to make plane on time!"
Cons: "Only 3 people to check bags for the entire flight? Are you kidding? I had to rush through passport control, skip the line, to make my flight. Unreasonably understaffed check-in in Paris. I stood in line to check my bag and get boarding pass for an hour and a half. Absolutely ridiculous."
Cons: "This was the first time in my life that an airline lost my luggage. I finally got it back 2 days later but it was a very stressful experience."
Cons: "Plane is Dirty. Trash around seat floor and crumbs where remote is. No charging station on seats."
Cons: "We had a terrible experience at the Aer Lingus desk in Paris. We got there two hours early for our flight and there was already a long line at the desk and no agents at the counter. Finally some agents arrived started checkng people in. After 15 min in line, they told us that if we were flying to the U.S., our flight was delayed and we would not make our connection, and to get out of line and wait. After 20 more minutes, they said that was a mistake and get back in line. I waited for approximately an hour and a half in line there, and had to run to my flight. There was no effort made to hurry us through security or any apologies."
Cons: "We arrived in Toronto from Dublin to get our connecting flight with two very tired children and were told by Air Canada that our connecting flight was never booked by Aer Lingus. We were told that the flight we were supposed to be on was full and there was no flights until the next morning. To top it off Air Canada could not locate our baggage and we were told to wait around and check back every half hour. If was past two in the morning Dublin time and our kids were exhausted and fell esleep in the airport. We could not wait around any longer with exhausted children so we booked a hotel and took our kids there without our luggage. Our kids were crying because our baggage was lost and thus was a shitty way to end our vacation and my birthday! Would not recommend flying with Aer Lingus or Air Canada. Horrible service."
Cons: "It wasn't written anywhere that my flight was serviced by air lingus. So I had to change terminals to check in barely made my flight. Slowest check in staff Ive ever encountered. No complimentary refreshments thought the credit card machine didn't work so I guess they were complimentary after all."
Pros: "The crew was great and very accommodating. Seat we're comfortable. They crew kept us all informed with the progress of the flight."
Cons: "One of my seats was not cleaned up properly. There were used napkins in the compartment in front of me."
Cons: "Since my ticket was with British Airways "Operated" by Aer Lingus, I was not the only one confused about which airport terminal to go to. The taxi driver was confused too. He was not sure he had dropped us at the right place. Even the person at the Information Desk at the airport said it could be unclear for someone "not in the business". Please rectify. Thanks"
Pros: "Good amount of legroom, nice plane in good condition. Friendly professional staff."
Cons: "They have a rather meager selection of movies and TV to watch. My flight over to Europe was on British Air, and the comparison in this regard was stark. BA has tons of movies and TV to choose from, and lots of first-run. This had about 6 TV shows, 2 episodes each, and maybe 20 movies, ranging in age but mostly not very new. When you're on a daytime flight for 7 hours, this becomes something you care about."
Pros: "Not much"
Pros: "The worst airline baggage handlers , will never fly with them again , stupid website , good luck trying to connect with the customer support... Irish communication is the same as 3 world"
Pros: "very attentive staff!"
Pros: "The in flight entertainment was very good. lots of choices."
Cons: "slow check-in terrible, website was down so no on-line check in, stuck in a window seat. seats in main cabin are too small. too many chiefs and not enough indians... check in at CDG was a joke, terrible service!"
Cons: "I was very lucky to make my connecting flight because of a 90 minute delay. I was informed that my bags might not make it, which is the last thing you want to hear when you need your bag for the next day..."
Pros: "Got in early"
Cons: "Lost luggage for 25% of the flight. They say this happens often. spent 3 hours at the airport filing a claim. I hope I see my suit case again"
Pros: "Boarding on AerLingus is messy and last minute. But crew is nice. Short flight so no food without paying separately for it, and no entertainment options."
Pros: "1. The staff was very friendly but hampered by poor food and water planning. 2. The airline's name is humorously suggestive."
Cons: "1. We were informed by CDG's website that international travelers should arrive 3 hours before the flight. Our flight was at 10:20 AM. We arrived before 7 AM. There were 4 people in line ahead of us. No one from Are Lingus arrived until 7:45. There were no apologies, no friendly welcome, just officious personnel who could have cared less about us. We had had a problem at JFK on our flight out and we were told to expect problems on the return. The clerk separated me from my wife and sister (who needed a wheel chair) and then issued us boarding passes only for the flight to Dublin without explanation. I waited in a line at the gate for another 2 hours to straighten it out."
Cons: "No online checkin available transfer side. so no boarding pass So had to come out and queue ... Very very slow queue to checkin"
Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Cons: "Delay in take off 45 min!!!!"
Pros: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."
Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Cons: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."
Pros: "Great crews, excellent customer service"
Cons: "The craft is a bit old. Harsh landing."
Cons: "See above."
Pros: "Not being charged for my first bag of luggage"
Pros: "Arrived on time."
Cons: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."
Pros: "The cue lines per zone are a brilliant idea!"
Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Cons: "Baggage check in was stressful"
Cons: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Pros: "Everything! It was a wonderful experience."
Pros: "Extremely hot the plane"
Pros: "It was only 2 hours"
Cons: "Small plane, no movies"
Pros: "Over all pretty good for price."
Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Pros: "Good selection of movies"
Cons: "Not much legroom."
Pros: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Cons: "Le capitain et l’aterrisage"
Cons: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Pros: "Everything was fine"
Pros: "Comfortable, hospitality and wonderful service"
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"
Pros: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Pros: "Priority boarding with kids"
Cons: "Nothing special just like easyJet ir Rayanair"
Pros: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Pros: "Super fast boarding and smooth takeoff"
Pros: "Speed, professionalism"
Cons: "no vegeterian sandwiches very disappointed"
Pros: "The inflight service"
Cons: "The 3 hours delay"
Cons: "There are always delays. Today it was that internet was down."
Pros: "Very old plane with very poor screens where images was horrible"
Pros: "Priority boarding"
Cons: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Cons: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"
Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
Pros: "Always like Air France. They are in tune with keeping the traveler updated."
Cons: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"
Pros: "Arrived on time"
Cons: "Cattle car accommodations"
Pros: "Great people"
Cons: "It was an hour late"
Cons: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Cons: "Late...delayed from algiers"
Pros: "Although plane was full staff moved us through quickly"
Pros: "Everything good more or less."
Cons: "Planes where not updated. I would like planes to be more up to date like other companies."
Cons: "Boarding at gate a47 T2A at CDG was chaotic"
Pros: "The cookies"
Cons: "The flight attendants seemed inexperienced and not professional."
Pros: "Plane was good, no delays and passport control in Charlotte, NC was quick."
Cons: "I can’t believe we had to board this international flight by riding a bus to the plane and climbing the stairs into the plane."
Cons: "The service and courtesy of the staff wasn’t great."
Cons: "The seats are so cramped - not just on this flight but on ALL flights. It’s especially hard on my husband who is larger than I am. Airline cre, food and entertainment made up for the space but US airlines should re-think this sardine approach to flying. Sorry to vent. Thank you."
Pros: "Some of the flight attendants were helpful, some were not. The movie selection was good."
Cons: "The Food was not fully warmed, seats were uncomfortable. The boarding process did not seem organized."
Pros: "The inflight entertainment and WiFi was great."
Cons: "The food could’ve been better"
Pros: "Great food, on time, smooth service"
Cons: "We arrived 2 hours late."
Cons: "How about refreshing your antiquated aircraft? Seats? Entertainment? Overhead bins?"
Pros: "It was on time."
Cons: "It was fine"
Pros: "Crew was super nice The plane was clean with a lot of power outlets, good WiFi, etc"
Cons: "We were almost an hour late"
Pros: "Comfort, promptness, and food."
Cons: "A huge queue due to AA policy to un respect BA policy of free 23 kg checked luggage of Int’l flights. A scandal, a shame. Won’t travel anymore with BA & AA."
Cons: "Additional cost for luggage"
Pros: "Lost my bags"
Cons: "Very cramped."
Cons: "Where me seat was located and being able to set with my family."
Cons: "Delayed flight and missed connection flight to KC"
Cons: "Too tight."
Pros: "The comfort of the seat 8A on the flight 755"
Pros: "The plane was very nice and the seats were really quality. Shepards pie was tasty."
Cons: "Delayed for an hour and a half."
Cons: "American Airlines baggage check-in at Paris CDG was total chaos. It took 1 1/2 hours. They need a systems analyst to review their process; especially for customers using their ticket kiosks during check-in when the lines get long. There's never a problem when the lines are small (duh !!). The staff involved in baggage check did well considering the poor process flow they had to deal with. The entire flight crew was great. It is management that is falling down on the job."
Pros: "I was treated superbly from start to finish. It started with checking in and receiving great help all the way through to off liading"
Cons: "I was a little surprised at the size of the snack (small) at the end."
Pros: "friendly staff"
Cons: "It was fine with me."
Cons: "Antiquated entertainment system. Lack of a/c power outlets at each seat."
Pros: "The screens for every seat are a lifesaver for traveling with young kids. We were well fed and comfortable for the flight."
Cons: "Our original flight was cancelled shortly before take off and we were forced to accept a flight that was longer travel time and got us home later."
Cons: "Audio jacks were not compatible with most headphones, healthier food choices could be offered"
Pros: "Staff was polite and friendly. It was a great experience!"
Cons: "Poor choice and food"
Pros: "I like the service, how they were polite to me, and made me feel welcome."
Pros: "New entertainment system"
Cons: "Entertainment. None. Horrible movies on common shared screen. Really sucks on long flights. Would not fly American again until they update enetertainment."
Cons: "Check in was total chaos. Food was horrible."
Pros: "Knowing in advance not to expect a great flight helped. Paying in advance for aisle seat closer to front. First movie that played over large sceeen was of interest. I especially liked that it was a direct flight to my final destination."
Cons: "Food was terrible for someone lactose intolerant. Flight attendent accidentally splashed used coffee on me but didn't seem overly concerned that my pants got stained. Shared screen entertainment."
Pros: "Each person having their own screen for movies and Tv is great! Food good/ too much but spaced apart very well...overall excellent service"
Cons: "Being pulled aside prior to boarding because we did I not have a sticker on our passports... otherwise boarding was excellent!"
Cons: "Can not check in online!"
Pros: "Great crew and amount of food. Loved the ice cream and little pizza snack - extremely good!"
Cons: "Flight really delayed which didn't make a whole lot of sense since it was the first flight that day"
Cons: "Good choices could have been better."
Pros: "Flight itself was fine"
Cons: "Check in was the worst. 1.75 hours just to check bags. Barely made flight when arriving 3 hours before"
Pros: "The crew was great, very attentive."
Cons: "A flight from Paris to Miami is 9 Hours without delays. We had bad weather so it was 11 hours. There's no excuse for inflight video not working. If I'd paid for First Class you can bet I'd be comped something. But for the rest of us, TFB!. Such is the way of airline travel, you pay for a product you don't entirely get."
Pros: "Good food, good wine, good movie choice, Thank you."
Pros: "Free drinks!!!"
Cons: "No leg room"
Pros: "Food and drink"
Cons: "Seats hurt after s while"
Pros: "The crew was friendly and the plane was clean."
Cons: "This was an American Air flight and checking in and boarding were awful. The entire operation in Paris was very poorly organized. Even though I checked in online in advance, it took over an hour to get through the AA line to drop off bags."
Pros: "The food was pretty good."
Cons: "Old 777-200. not very comfortable and the entertainment is very sub-par"
Pros: "On time and efficient. Reasonably comfortable by the (appalling) standards of modern airlines."
Cons: "The entertainment systems were old and poor. Only a few terrible movies to choose from, and my wife's screen came going dark for long intervals."
Airlines flying from France to Fort Wayne have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from France to Fort Wayne
Masks required on board, masks provided on flights from France to Fort Wayne
Social distancing seating
Middle seats unavailable to book on flights from France to Fort Wayne
Testing for antibodies, testing for symptoms for flights from France to Fort Wayne
Waiving of change fees. Search flexible flights from France to Fort Wayne