One of the flight attendants was a little cranky. I appreciated the free wifi and plug to charge my laptop
No entertainment. Plane was so small had to pink tag a carry on ive used for 20 years easily on board. The fact the flight got in at midnight, had to wait for crew in fort wayne to allow the plane to approach the gate, THEN had to wait for bag on jet bridge made experience irritating at best.
Crew was great. Near on time departure and early arrival. Snacks are always meh. Not a fan of the "pay for everything including miles " proposal unless base flight rate going to be 100 bucks.
Would have been better if there was a nonstop flight from Tampa to Norfolk or Tampa to New Port News.
Overall Good! The weather delayed our takeoff from Atlanta and our arrival in Miami! If Mother Nature can mess up a flight she will do it every time!
The flight was smooth, the crew was great but the plane was quite old
Everything was great until I lost my water bottle and they can’t seem to locate it. I know I left it on the plane though.
WiFi didn’t work most of the time. The usb chargers would work only occasionally for 5 mins and wouldn’t charge after that. Had to keep trying repeatedly at each of the seats in the row.
The crew bent over backwards to thank us for flying and make us comfortable. The food service was quick and efficient. The Captain communicated and said goodbye and thank you as we departed. They really stood out!
Okay considering we had weather delays which the Pilot notified us of immediately!
Middle seats SUCK!!!! I paid more money than I should have because of your terrible site Kayak.com. I'll try to use your competitors going forward. I am so disappointed you would play off business class.com as business class seats
The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.
They lost my bag and I still haven’t received it yet
They lost my bag and I still have not received it
Not consistent with the food quality (I mean taste not freshness)
Safe and stable made me sleepy and I slept and dreamt 😂😂😂😂
I don’t like that an equipment change caused my seat to change from 23A to 44A. The boarding was also delayed. The crew were excellent, however and very attentive. The food was not bad.
Worst airlines either. First leg was delayed because of crew not available. My connection was missed so they booked me automatically the next day! But, impossible to get anyone on site, web site does not let me access my reservation anymore, confirmed by useless agents over the phone. My 2-leg trip with part in business class arriving at 4:10pm ends up in an awful 3-leg arriving at 9pm the next day with no way to even choose the seats and of course at the very end of the plane. I can understand problems arrive but the way Air France handle it is just unacceptable. You are on your own. Apparently getting you to your destination is the only thing they consider their duty. The customer experience and fatigue is none of their concern. And I have a status with them. I will reconsider my priorities when flying with Air France and encourage everyone to do the same.
Our flight crew were terrific. And they handle a difficult passenger with finesse.
3 hour delay but out of their control. App said I get vouchers but when I applied for them, they were nowhere to be found in my account
Business class would have been better , poor quality blanket , services
First time flying with UA and it was a great experience. Thank you
Overall flight was ok. Flight attendant was receptive to assisting passengers with tight connections.
Checking in united could not figure out my star alliance gold. Baggage did not get marked priority and didn't receive boarding passes. When got to SFO lounge personal fixed everything Immediately
Meals were poor and service rendered on return flight was mediocre as compared to the flight we took to Germany earlier where the attendants were more attentive, energetic, and mindful of passengers' needs. Thumbs up to crew of UA 58. Thumbs down to UA 59..
Very comfortable flight, snacks and drinks were good, good communication from crew. Could have used a little more information on timing of boarding for group 5
Great flight. Got to watch a movie. Smooth flight and early arrival at ORD.
This was the first flight in the morning. We boarded fine. The cabin door was closed and we were ready to go. We were notified by the Captain that ATC issued and ground stop for 40 minutes. So, without even pushing back from the gate, we were already 40 minutes late. We actually were released to push-back and taxi at 30 minutes. But, some passengers had tight connections and were not going to make their connections. Some passengers asked about the delay and the effect on the connections and were told by the cabin attendant that all flights will be delayed and so they should be OK. However, that was not true. My connecting flight was on time and I arrived at IAH with 21 minutes to make my connection. I did and I'm happy about that, but the flight crew should not have given assurances to the passengers who might have missed their connections.
Poor communication, flight was delayed for preventable reasons. I missed my connection.
It was better than excellent. The staff in Mason City were great. The young woman that pushed my wheelchair did more than could be expected of her. She came from India 17 years ago. I don't remember her name.
Flight was canceled in July-nearly six months prior to departure and cost of alternative was double, but only cost was reimbursed.
Departure time from Rome and arrival time at JFK resulted in very short waits at security and customs. Dropping bags at ticket counter was completed quickly. Boarding was delayed by some sort of terminal equipment problem halfway through the process. No announcement or information was given to the large group standing waiting to board. Basic seat was comfortable ( paid for an aisle seat ) Didn’t purchase food. Given the price (purchased one way ticket day before flight) I was impressed with the Norse experience
Seats were comfortable, staff was friendly. Great value for the price.
The seats are nice in premium economy. The service was fine. No wifi on board and the entertainment selection wasn't the greatest. It was good for a budget friendly airline.
The overpriced dinner was pasta, bread and an awfully sweet dessert…. a feast of inexpensive carbs. She was the exception, but one flight attendant was incredibly rude. Cheap ticket though.
Terminal experiences, including departure and deplaning were the weak points of our trip. Appreciated that premium passengers boarded and deplaned in group 1, but experience with buses did not feel premium. Terminals used at CDG and JFK had old, limited facilities and no good lounges. In flight experience was good and crew worked hard.
It was very uncomfortable. I would never book any flights with Norse anymore .
The flight attendants were extremely rude. I hate the culture of Norse air. Their is nothing really economical about it, the flights are slightly less expensive than average but it doesn’t justify no food, no blankets or pillows - my god you have to pay extra just to make your already over crowded no leg room flight just comfortable enough to be enjoyable. As if travel isn’t hard enough already. You have to pay extra to pick a seat so if you really are on a tight budget you’ll be left with the most uncomfortable, saddest flight of your life while the flight attendants treats you like the steerage on the HMS Titanic.
"I felt uncomfortable. It's well known that Norway is a racist country. As soon as they detected my accent, they were very rude."
Norse is one of those airlines that sells the luggage and the good seats if you want them but otherwise the prices are great. It was very comfortable, the crew was great, and the food was actually good. I will take it again.
Didn’t like having to pay fir food and bring extremely delayed in departure. We waited at the gate and on the plane for about 2 hours which made the 8 hour flight even longer. The meal service wasn’t for 4 hours and we were so hungry that we ate everything even though id was not great. They were polite but we were not happy with the clientele, who were coughing a lot and seemed entitled with many crying children. I am not anti children, I have a lot of my own but I don’t think it is good to subject them snd others to such a ling flight when they are ill.
The French bee web site kept telling me my luggage was free when trying to attempt to buy it 48 hours in advance. When i check in the price is now double and the site said because I didn’t pay for the luggage. Very disappointing when explaining that to their customer service and showing screen shots where there site said it was free therefore not allowing me to pre purchase. Seems scammy and I was surprised after showing them the screen shots they did not reimburse me for the double charge. I would have gladly paid $70 but 140 was insane seeing how I did everything I was supposed to and their site was at fault.
Excellent-boarding was quick and efficient, plenty of room in board. Friendly crew
Best price around. The food has gotten worse,,,might actually be better to board with one's own food... On time, professional staff at airport and on board.
I received an email and text message from French Bee less than 24 hours prior to my flight that there was a flight change. That flight change indicated that my flight had already left yet the message went out just under an hour before the new departure time. When calling French Bee staff (located in Texas so open at central time) they only said “sorry for the inconvenience “ and never offered or supplied information about a rebooking or what took place even when asked. They had a very blasé attitude about the entire situation. I had to buy a ticket on another airline because I was not told what was going on! A ticket to fly internationally on the same day!!!$$$$$$ so disappointing
The seating on my French Bee flight was exceedingly uncomfortable, resulting in significant discomfort. I experienced considerable pain in both my back and feet throughout the journey. food I would rate it below 0. Crew are professional. And most importantly we arrived safe.
Check in was in time. No free food. Not even water. Was asked to pay for water. Disgusting!
I know this is a stripped down airline but I didn’t expect it to be so difficult to avoid the “up charges.” I was naive when planning and checking in for my flight to Paris from Newark and they got me on the outrageous $90 in cabin carry on bag charge at the gate. But on my return flight I did everything possible to pay in advance (you have a short window to do this 48 hours before the flight departure) for that same in cabin bag so the charge would be $45 instead. It was not to be. In spite of a confirmation email that they had “added a service “ and the $45 carry on bag was accounted for, my boarding pass did not reflect that and I was charged the full amount at the gate. It adds insult to injury that the French Bee staff is gleeful when they are successfully working this nefarious up charging scam. They couldn’t care less about their customers. Very disappointed with this airline and will not be flying French Bee anytime in the future. Do NOT recommend.
Economy seats are too tight for a long haul flight. The meal was surprisingly good, though it was surprising to learn that even coffee and tea were extra pay. They also don’t distribute water regularly.
Overall impression - very bad. There is not even free water on the plane and the seats are so uncomfortable that after 7.5 hours of flight my back was just falling apart. Never pay extra for "Private" seats. It's just that part of the regular cabin is separated by curtains. This does not give any effect. Money for nothing.
