Daily cleaning, installation of cabin HEPA filters
|February||Best time to beat the crowds with an average 5% drop in price.|
|July||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$640||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Air Canada and United Airlines have all waived their change and cancellation fees on flights from Frankfurt am Main to Washington. Confirm policies on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 45m
The cheapest ticket to Washington from Frankfurt am Main found in the last 72 hours was $270 one-way, and $351 round-trip. The most popular route is from Frankfurt am Main to Seattle, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $270.
Air Canada flies most frequently to Seattle from Frankfurt am Main.
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Scores according to KAYAK customer reviews
Pros: "Didn't try the food."
Cons: "Nothing out of the ordinary regarding the flight itself. The gate was changed twice, which was inconvenient. Not much leg room or no adjustable pillows on the seats."
Pros: "Nothing. It was awful. Worst flight in years."
Cons: "Airport,business lounge, boarding process-they didn't know what was going on, business class seats we're nobody size seats, awful food-was supposed to be a hot breakfast but it was dinner instead, no entertainment, no tv screens, said they had wifi but they didn't. Nothing good about the flight. Crew was more concerned about keeping their curtain pulled than anything else."
Pros: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Cons: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
Pros: "The Lufthansa help desk fairly quickly resolved the ticket and boarding pass problems."
Cons: "That it was still necessary to use the help desk to get aboarding pass, although they were totally professional and resolved the issue."
Pros: "Ease of making connecting flight to Budapest"
Pros: "The crew was friendly and provided constant updates while the flight was delayed multiple times."
Cons: "It is not a good idea to serve dinner at 1am in the evening when people are falling asleep. It would have been a better idea to serve lunch vs dinner"
Pros: "Very friendly crew, smooth flight ( great pilots)"
Cons: "Food was carb heavy. I wish you would offer more protein and vegetable choices."
Pros: "The staff was professional all the way from check in to boarding to flight attendance ..."
Cons: "I liked everything .. everything was done professionally."
Pros: "A380 is amazing plane. Sat top deck in back, had two seats on the side. Very Comfortable, plenty of room for bags (but not big bags) Service was great."
Cons: "I'm a little bit of a nervous flyer. I sat in the top deck in the back, very comfortable, but be warned the plane is much more turbulent in the top deck in the back."
Pros: "overall very good for a short haul flight gate area in Frankfurt - complimentary newspapers & coffee"
Cons: "The boarding process descended into anarchy for the Dublin portion of this flight. Staff had to check passports prior to boarding causing confusion amongst the European passengers. The need for this was poorly explained. Food on board was pretty poor."
Cons: "UNFORTUNATELY, WE DO NOT FEEL VALUED BY LUTHANSA. IT IS CLEAR THAT ONCE WE PAID FOR OUR TICKETS, WE BECAME JUST A NUMBER, AND NOT VALUED CUSTOMERS. WE SINCERELY HOPE AND EXPECT THAT OUR RETURN FLIGHTS BACK TO PHILADELPHIA, PA WILL BE FAR MORE COMFORTABLE AND STRESS-FREE. AS WE LOOK TO BOOK FUTURE TRAVEL PLANS, HOW WE WERE TREATED ON PAST TRIPS INFORMS OUR DECISIONS ON WHICH CARRIER WE SELECT OR RECOMMEND TO FRIENDS AND FELLOW TRAVELERS. THANK YOU FOR THIS OPPORTUNITY TO VOICE OUR CONCERNS. MARIO AND MAE STEPHENS"
Pros: "One of the most terrible flights I have been on. I was seated by the window (albeit there was no window) in the first row of economy. It was very tight and frankly appeared as though this row was added as an afterthought. I was very disappointed. The food (breakfast) was also not good. Thankfully it was a short flight to Athens."
Pros: "The crew member Lena was fantastic, everything else was as well. Had restful sleep."
Cons: "Not all lounges have showers, had to go through security three times going back and forth between lounges."
Pros: "Indian Veg Food"
Cons: "Frankfurt airport was crowded. Doesn't even have a universal adapter"
Cons: "My check in bag was delayed by a day. Ground staff didn't even delivered it, had to pick it from airport after calling them several times Management and ground staff are rude"
Cons: "There was another delay of 80 minutes"
Pros: "the crew is still your best attribute"
Cons: "the seats were more uncomfortable on this shorter flight no entertainment options at all"
Cons: "Flight started 50 minutes late. I can't recall if there was any notification about status, cause, estimates etc prior to departure."
Pros: "I slept the whole time"
Pros: "Seats were more comfortable. Control your own airflow. More leg room!"
Pros: "The seats had more space than the long 11-hour flight."
Cons: "We got to board using the bus which is really annoying. The food was a bag of M&Ms. Sometimes they give you an Italian newspaper during this flight: not this time."
Pros: "I liked the comfort level and the collection of movies."
Cons: "Had to wait more than an hour to get my meal. I had the assistance light on for more than 2 hours and no one would come to ask. Not sure why would they provide that at the first place!"
Cons: "The most disturbing thing was that there is a seperate security check for this flight (where they take all your liquids) and then indise there is nothing you can buy to drink. My kids arrived exhausted from an earlier flight and it took forever until I could buy them some water."
Pros: "Overall good flight. Great food and plane. Some of the crew member gave a feeling of taiered and not with so much welcoming."
Pros: "The flight was fast. Crew was good"
Cons: "Just some small biscuits to eat"
Pros: "The total experience is good .. specially crew."
Cons: "Airport direction is a it confusing."
Pros: "Lovely sandwich"
Cons: "No food on board. Space between sits was very tight"
Cons: "Manipulating customers , clearly improfesional and pregedious"
Cons: "The Terminal C at Frankfurt airport is hideous and the boarding does not follow any groups and you see huge lines of people lined up way before boarding time."
Cons: "that the train took us to Cologne center and not the Cologne airport, where my car was parked"
Pros: "We booked Lufthansa that was substituated with Airbaltic."
Cons: "The airplain"
Cons: "The flight was cancelled."
Pros: "We arrived- they delivered our bags to our hotel a day later"
Cons: "Bags didn't make the connection and because there was only one LH flight a day to Malta we were without luggage our first 36 hours on the island."
Pros: "N/A - entertainment was not an option"
Cons: "N/A - entertainment was not an option"
Pros: "The crew, were very kind, professional and always smiling."
Cons: "The A321 aircraft was not interiorly designed for decent Business Class seating, as was our reservation. This contrasted dramatically with the Aircraft from Toronto to Frankfurt, which was truly Business Class Journey. One might call it Premium Economy but certainly NOT Business Class seats. The Ground crew before Boarding were a mess, no proper announcement, not keen to organise passengers, and just filling up the Bus as if filling a can with sardines! One Washroom, excessive long wait to get there, if at all, and despite the crew's help."
Pros: "They actually feed you good food and the crew's service is very fast. In-flight entertainment was wonderful."
Cons: "Carry on policy, little leg room"
Pros: "Fantastic staff: easy to talk to, professional, friendly and tends to your needs with a smile. Clean cabin and good leg room for economy."
Pros: "Staff at Lufthansa were helpful"
Cons: "Air canada couldn't figure out how to print a boarding pass in Toronto for my connection from Frankfurt to Florence and were quite rude about it. In Frankfurt it turns out that air canada didn't even rebook my flight for the next connection."
Cons: "One of the stewardess was kind of rude in one ocassion. She asked me if I wanted something to drink and i did't hear well so I said excuesme and she responded back to me in a rude way. I did not like that and I believe that if you choose to work in an environment where you are going to be providing assistance to people you should have excellent people skills. Maybe she had a bad day (I dont know) but still there is no need to answer back in a rude way to a customer."
Pros: "Excellent customer service and great food as well"
Pros: "cleanliness, professionalism of crew"
Cons: "I bought the cheapest tickets, but with all taxes and charges included (including 1 peace baggage). It was clearly stated. Later, it was changed and LH charged me additionally for baggage! My opinion is that LH had software error in this process, because it was a new tariff. Anyhow I have documents which support my statement and I will make a complaint and require my money back."
Pros: "Lufthanza have changed its aircraft to an Airbus 320 with no real business class seats, avoid flying with them to Tel Aviv. Paying top money and flying 4 hours like an "Anchovy in a container "is a no no!"
Cons: "Lufthanza have changed its aircraft to an Airbus 320 with no real business class seats, avoid flying with them to Tel Aviv. Paying top money and flying 4 hours like an "Anchovy in a container "is a no no!"
Pros: "Great service for. 45 minute flight. Nice lunch and beverage service."
Pros: "Crew was pleasant. Flight went smoothly once we were onboard and departign the plane to the termianl went smoothly."
Cons: "Departed late and had to stand on a crowded bus for ten minutes before we were allowed to board the plane."
Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Cons: "Too hot inside the aircraft"
Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Cons: "There was no wifi on flight"
Pros: "The flight crew was so friendly and the food was really good."
Pros: "Good for both."
Cons: "Bigger seats."
Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Cons: "Our lougage did not arrive"
Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Cons: "Flight was cancelled."
Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Pros: "Good service onboard, good food. On time."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "Great service"
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Cons: "Amesterdam airport employee was really rude"
Cons: "They stole my money"
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Cons: "Tiny old cramped plane."
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Pros: "Great food"
Cons: "Sears we're toooo small"
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Easy airport business"
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "Excellent service, excellent food."
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Pros: "Except for my negative comment, a good flight."
Cons: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Pros: "Flight was quick, professional, friendly."
Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Pros: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"
Pros: "We arrived early and check in went smooth"
Pros: "Clean very good seats Nice aircraft very good crew Very clean"
Pros: "Good food."
Cons: "Entertainment TV did not work. Flight attendants were unable to fix it. Made for a long, boring 7.5 hour flight."
Pros: "The blueberry juice was good!!"
Cons: "Sitting by the bathrooms. There weren’t even pretzels."
Pros: "The friendly crew, and quiet cabin"
Cons: "The food was too Finnish."
Pros: "Nice flight"
Pros: "Boarding and de-boarding was quick"
Cons: "We had a very rude male flight attendant that argued with us when they didn't have a vegetarian meal for my wife even though we checked that box when buying our tickets. My wife ate two bread rolls for dinner before the next meal 7 hours later. Later, when the second meal was served, he muttered a smart assed reply to my wife after he handed her food to her. After that meal service he offered everyone coffee except us."
Pros: "In cabin crew was good. Good service"
Cons: "Crew at gate wasn't really friendly. Made some of us check in our carry ons stating that the flight was full, but I found on the plane that there was tons of overhead space after everyone had boarded. I had a connecting flight to tallin for a conference and was nervous that my checked in carry-on wouldn't make it."
Pros: "Service was exquisite"
Cons: "No wifi"
Pros: "Excelente timing and organized to take us to the plane"
Cons: "No crew speak very good English it was really difficult to understand them"
Pros: "It was a short plane ride that was pleasant."
Cons: "Wasn't given vegetarian option for food and don't eat meat."
Cons: "PLANE DID NOT ARRIVE ON TIME AND OUR DEPARTURE DELAYED , WE PLANNED ENOUGH TIME FOR TRANSIT AT HELSINKI FOR TOKYO BUT WE HAVE TO RUN TO THE GATE"
Pros: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."
Pros: "Blueberry juice. Ok flight."
Cons: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."
Pros: "Blueberry juice. And best coffee I ever had on an airplane."
Cons: "Can't think of anything."
Pros: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Cons: "The weird on board shopping thing."
Pros: "Seats larger and more comfortablethan 3xpected."
Cons: "Food and drink overpriced."
Pros: "Professionalism, punctual, friendly service"
Cons: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."
Pros: "On time."
Cons: "Seats are uncomfortable."
Pros: "The flight was spacious, on time and everything went smoothly."
Pros: "Plane was on time Checked luggage arrived I slept for the duration of the trip which made the 5 hour flight OK."
Cons: "Legroom and seating in general is cramped. But unfortunately that is the case in today's travel experience with US carriers."
Pros: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Cons: "I have no complaints at all...."
Cons: "No TSA pre check"
Pros: "The crew were lovely, as were the people checking us in at the airport!"
Cons: "We waited 3 hours to fix a water problem on the tarmack and were seated in the middle of a large group of school kids. Would have been happier without those 2 elements."
Pros: "Great flight and nice people"
Cons: "Because the flight was through british airways, extra baggage was $90 much more expensive than Finnair's prices. After paying that before departure to London I recieved an email from British Airways that stated an extra bag for both my flight to London and return flight to San Francisco had been fully paid for. At the airport I was told by British Airways employees that I would have to pay another $90 regardless of what my email said because their official prices are $90 each way not both. I showed them the confirmation I had recieved and all they could say was "that is confusing". There was very little empathy or attempt to help. As a result I was forced to leave the suitcase behind with my acquaintance in London and do an in airport shuffle of all of my belongings. The flight was great but beware emails that may not match up with online info."
Cons: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Pros: "Good service, on time, friendly and helpful flight attendants."
Pros: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
Cons: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."
Pros: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."
Cons: "Never picking up garbage (telling us the next crew will do that) The cabin a mess. NO LEG ROOM. Terrible."
Cons: "BA lost my baggage. The sandwich they offered was uneatable. Marshall Hoffman"
Pros: "For the first time ever I had a flight on British Airways where I did not feel like I wanted to choke somebody at the end of the flight - so I was pleasantly surprised at this particular BA flight."
Cons: "BA gates in NYC are abysmal - the entire terminal is... Why are the restaurants advertising being open to some specific time (well prior to the departure of this flight) yet then have staff holler at you that they are closed when you try to go in well before that time. It would have been very nice to have been able to sit down and have some dinner prior to the flight, but the rudeness of both of the two restaurants and their staff was worthy of the notoriety of NYC attitudes (which I don't generally see in mainstream NYC society)."
Cons: "Small uncomfortable airplane."
Pros: "Lenght of flight"
Cons: "Babies crying :("
Cons: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"
Pros: "Everything was simple, straightforward, even a bit old fashioned. The crew was friendly, and the service was quick."
Cons: "No complaints!"
Pros: "I have a BA - Gold card- BA lounge was good."
Cons: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."
Cons: "Sat on runway for almost three hours. Delayed connection."
Cons: "Most of the entertainment consoles did not work"
Cons: "The headphone socket didn't work, the screen was tiny, the food was bordering on the inedible, the seating was cramped and uncomfortable, the air was dirty and unhealthy."
Cons: "When I got to Phl I missed my connection to London. No one seemed to care that I needed to be in England by the 18th. They kept retorting me to arrive in England on the 19th. I told them multiple times Id be flexible and go to any city in the UK just for them to get me there on the 18th. The First person I talked to said it was impossible. So I called again and talked to another person and all of a sudden it was possible. The worst part was they sent me to Boston after that I didn't get to Boston until 1:50 am and they did not compensate with hotel or anything while my flight to London was not until 8:00 am the next morning. So I spent the night in the airport. Oh and then when I finally got to London, my bag is lost and they told me I'd have it by tomorrow and I still do not have my bag and have called and they said they can't tell me anything."
Pros: "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."
Pros: "everything except food"
Pros: "No device charging outlets."
Pros: "Great flight. Check in had to be done manually but the agents were plentiful and it was quick and easy. Great movie selection on the flight and the chicken and rice tasted great as well. Would recommend this airline."
Cons: "No issues."
Pros: "Great service"
Cons: "Equipment defects"
Pros: "Loading was handled well as was most everything else. The entertainment options were good and the airline food was about the usual....Bad to just unappetizing. Overall, the flight crew were friendly and helpful."
Cons: "I am gettin pretty tired that the airlines I book with are FAILING to pass on my dietary need of Gluten-free meals to the airlines handling my return flights... This has happened THREE times now and is getting pretty damn old. I originally booked with Finnair. My outbound flight from RDU to LHR was with American Airlines. My return trip--open jaw--LHR to SEA was actually flown by British Airways. BA was NOT given my transferred flight details of dietary needs and seating preferences. Not as frustrating if this only happens once; three times is definitely a pattern and a problem!"
Pros: "No wifi on flight made work very limited in options. Also, tech was off so there was only one movie screen at the front of the section. No individual entertainment. Simply too rough for a long haul flight starting at 5pm, when one wants to do work and relax as it is too early for sleep."
Pros: "The crew was nice and helpful"
Cons: "They layover was by far the worst."
Cons: "Short flight limited beverage choice, but pleasant underbooked flight."
Pros: "Crew was nice."
Cons: "Only one person was checking people onto the plane! it took a very long time to board.."
Pros: "A bit more leg room for a budget airline. Water and toilet were free."
Cons: "Very expensive and limited food options for such a long flight. Impossible to avoid the very third-world Reykjavik airport. The facilities and services were not adequate to serve the volume of passengers passing through on the weekdays we were there. The over- crowded spaces presented both safety and security concerns in my opinion."
Pros: "Helpful and efficient cabin crew. A crew member found space for my carry-on in an overhead bin, when I couldn't find room near my seat."
Cons: "Boarding is painful at the airport in Keflavik--there simply is not enough room for the number of flights leaving around the same time and all the people trying to board."
Pros: "Liked that it was a direct flight, and thus was convenient. Decent seats and nice to have aisle seat."
Cons: "1)In flight food--No included food or alcohol on an 8 hour international flight?? In all of my travels, I have NEVER seen this. Seems cheap. Didn't even include peanuts or pretzels!! Glad we brought our own food onto flight, after having learned the hard way on way over to Europe from Seattle. Over $15 for a sandwich?? Absurd 2)Coming back from Iceland to Seattle, I saw many open seats in the Exit row, and the stewardesses refused to allow anyone to sit there, including a kind elderly couple whose husband was randomly selected to go through an hour-long stressful security check (despite being enrolled in the Global Entry program)."
Pros: "The crew was amazing! Really went out of their way to make everyone comfortable. It was freezing on the flight and the flight attendant looked all over the plane to find me a blanket. She was extremely attentive. The entertainment selection was great, made the long flight go by very fast."
Cons: "You have to pay for food, which I would have been fine with had it not been over priced and tiny portions. It was $13 for the one real meal, and it was like a 3rd of a portion. I could have had 3. I ended up spending almost $40 to fill me up on food for the flight. The flight was extremely cold."
Pros: "Very friendly crew"
Cons: "Very few choices on the food menu. Food is not very good. Poor leg room. Reykjavik airport is very crowded and seems unorganized."
Pros: "Nothing. I would give the airline zero stars.. Zero..unfortunately that option is not available."
Cons: "I was traveling with my 72 year old mother and had 2 hand luggages with me. No one offered or bothered to assist my mother down the flight of stairs to get down to board the bus awaiting for transfer on the initial flight to Hamburg. The flight attendants just stood there doing nothing. I hope this airline becomes so unpopular that Americans will boycott traveling with them. Lesson learned. Just like Delta Airlines, poor customer service, cheap overpriced meals will be the downfall of this airline."
Pros: "Service during flight was fair to good but not exceptional."
Cons: "We flew Business Class: seats were fair only comparable to those in state-state flights v. other businesse class accommodations we have flown in the past. Passagers in front of us lowered their seats so that we could not comfortablely move, eat or leave or seats during the entire international flight!!"
Pros: "Once we got going the flight was good."
Cons: "Very cramped seating. Lost luggage in transfer."
Pros: "Please see comments from first flight."
Cons: "Delays leading to a too tight connection in Reykjavik"
Pros: "- We arrived safely. - Crew was cordial, polite and professional. - Company allows delaying flight delay up to a week free of charge, to enable tourism in Iceland (we did not take advantage this time)."
Cons: "- Reykjavik airport boarding is a mess (as always). No waiting area with seating near gates. People are standing in hallways like cattle. - Plane was louder than usual, even though we were seated near front, 2 rows behind first class. - insufficient legroom for taller people. - company charges extra for exit row seats. - no complimentary food, except for children under 12, for a transatlantic flight. - some trash (plastic bottles) left under seats from previous flight. - human waste smell from septic tank in cabin toward end of flight."
Cons: "Limited vegetarian food options."
Pros: "Service, on time, smooth flight."
Cons: "It was sooooo warm. I was practically sweating!"
Pros: "The Keflavik airport is easy to navigate. The crew was very friendly and continued to provide drinks throughout the flight."
Cons: "The space between seats seems to have shrunk from our previous flights. The boarding process is really unorganized."
Pros: "the flight attendants were awesome"
Cons: "Would have loved a more reclining seat for such a long trip."
Cons: "Really a surprisingly low quality airline."
Pros: "That I arrived at my destination safely"
Cons: "The flight was delayed by 1.5 hours, there was little communication about the flight at the Reykjavik airport, the Reykjavik airport was packed with people (they put all the flights leaving at the same time in one section of the airport), and the flight attendants came through two times on a 7.5 hour flight to offer food and beverages. They should offer passengers more water to keep them hydrated on flights!"
Pros: "The cleanliness and comfort of the plane as well as digital devices."
Cons: "The plane was 30 minutes late boarding passengers so we lost our place in line for takeoff, resulting in a 60 minute delay meaning nearly missing our connection to Boston. There was no information given either by the captain or the crew and finally, a barely audible apology at the end of the flight."
Cons: "Keflavik Airport, where all transfers are done, is a MESS. There are too few jetways, so you wind up waiting for a BUS to take you to the terminal in the COLD. Once through immigration, you are dumped directly in to the DUTY FREE SHOP that you can NOT avoid. Imagine being late for your next flight, and having to steer your carry on baggage around crowded store isles! Then, you manage to find your gate...which is an effort in itself, as there are few signs...and there is ONE agent checking boarding passes of this massive crowd that is not lined up at ALL. Once in the air, Iceland Air performs well. But on the ground, it is nothing less than a MESS."
Pros: "Not much"
Cons: "Icelandair is an overall good value but they left one of our bags in Iceland. WTF? The plane wasn't even half full. Then when we get to Seattle there is nobody able to help us. Had to call customer service who told us to call back after 8:30 Iceland time. That's 10:30pm in Seattle. This after we'd flown from Copenhagen for eleven hours. Then they tell us the previous person should have had us fill out the online form. All very frustrating."
Pros: "Nice crew, great service"
Pros: "Crew was very nice"
Pros: "I love the beautiful interior lighting, the more spacious seating, and the free in-flight entertainment! Some people complain about the "no-snacks" thing but come on- what good will pretzels do on a transatlantic/transcontinental flight? I always bring my own snacks anyway. Everyone who bought food seemed decently happy, but do expect the airline price! They provided several services of water/coffee/other stuff. If you needed a little more, you could easily get up, ask for an extra coffee/water/other and they happily whipped it right out. Very nice."
Cons: "They had 3 flights all leaving at the same time at gates right next to each other??? Really? This led to a lot of boarding chaos for all 3 flights."
Pros: "I love the beautiful interior lighting, the more spacious seating, and the free in-flight entertainment! Icelandair also has a separate area off Frankfurt international which was much cleaner and nicer."
Cons: "No potable water in the Frankfurt terminal."
Pros: "Luggage made all the very short connections, which has never been the case with other airlines such as BA, Air Nez Zealand, Delta and AA."
Pros: "The Alaska terminal is very small in Spokane and there are only a handful of people going through security so it goes very quickly. The crew always seems to be so happy. They are also nice, but that is just one of many side benefits of being happy."
Pros: "I liked the possibility to pay in multiple currencies on board The Reykjavik- Keflavik airport is a nice place to switch plane: small, and fast. You really do not need more than one hour"
Cons: "(not really related to Icelandair) but, the logistics at the Keflavik airport could be improved: there were multiple planes leaving for US cities about the same time, and everyone was queuing in same space to different gates. It was hard to know which queue was right for me..."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Nice staff. Some entertainment/movies are a bit old, but still some good movies. Nice, refreshing bottled water upon entry to plane."
Cons: "Seems like many of the audio outlets for entertainment are not updated to fit more modern jacks (is it because many modern jacks also have mic included, thus if you plug it half-way in in the Icelandair outlets, sound works again, but it is really not a good solution). Should be a cheap upgrade to change those outlets. Also, IcelandAir needs to look at upgrading planes. Main meal is too expensive for what it is (13 euro for a small portion of rice/chicken/curry of an OK quality)."
Pros: "Upgraded to first."
Pros: "Crew was fantastic. Liked the Northern Lights show. Check-in, boarding was super smooth, as was changing planes and getting through passport control in Iceland. My plane came in 20 minute late, and I only had 20 minutes to make my connecting flight, which waited for me - amazing!!! Thank you."
Cons: "I would like to see more vegetarian meal options, other than asking for the salad w/o meat."
Pros: "Again: Crew was fantastic, as was the soothing Northern Lights show. Check-in, boarding was smooth, as was changing planes and getting through passport control in Iceland. I hope to have a little more time when I come through next time, so I can look at all the cool stuff and go shopping in the Saga Store. The Marriage Bliss cake was very delicious!"
Cons: "Same as above: I would like to see more vegetarian meal options, other than asking for the salad w/o meat. I ended up ordering the curry, and while the food tasted really good, the ratio of portion size and price (13 Euro/Dollars) was rather disappointing."
Pros: "Foods very expensive & no good at all. Staff is not nice. It's the first & the last time for me to flight with icelandair"
Cons: "The screen didnt work."
Pros: "Complimentary water/juice and soda."
Cons: "No complimentary food whatsoever for a 7 hour flight. Not even snacks."
Pros: "Smooth filing of the claim for lost bags. Since Iceland Air knew for several hours before our arrival that our bags had not made it on the plane, they had prepared all necessary paperwork for the claim."
Cons: "Bags were not put on the plane in KEF. Iceland Air seems to be cutting it extremely fine on the transitions for connecting flights (45 min). As the first flight from FRA was a few minutes late our bags did not make it on the plane. Iceland Air was aware that our bags specifically had not made it on the plane, but had us wait at the baggage belt in SEA anyhow until all other luggage was delivered. Frustrating to wait nearly an hour only to be told that the bags didn't get there."
Cons: "Check-in took over 30 min not counting standing in line, as the person at the counter did not know how to enter the necessary docs for travel to the US properly, i.e., green card information. She did not try to get help from a colleague until 25 minutes into trying to get it figured out herself... On top of everything else, the baggage tag printer at her station failed."
Cons: "Small Plane, not as conformable as flight with Lufthansa. Will use Lufthansa n the future. The reason I choose Icelander was the Price."
Pros: "Legroom. Very nice crew."
Cons: "I did not like having to deplane on my first flight and board for the second by going outside and walking across ice covered pavement to get to the terminal. Also, the flight attendant must hate her job as she had a perpetual scowl on her face and never smiled. I was in row 10, and she had brown hair and was heavy set and her jump seat was right by the exit door by row 9."
Pros: "Flight was great"
Pros: "Plane waited an hour so we made the connection. Bags made the transfer despite the 15 min transfer time"
Pros: "I liked everything about the flight except that there was no food offered on the flight."
Pros: "I had a connection from Frankfurt to Seattle with a 45 minute layover in Reykjavik, my Frankfurt leg was delayed and it was later in the day so there was no way for me to make it to Seattle on time. At first they offered to put me up and Frankfurt, which I wasn't too happy about. I then asked them if I could take my delayed flight to Frankfurt and then just stay in Reykjavik for the night and take my original flight home, just the next day. To my surprise they said yes. Their service in Reykjavik was just phenomenal. I was greeted at the gate by an attendant who gave me the choice of staying in Keflavik (the town next to the airport) or in Reykjavik itself which is 30 miles from the airport. They put me up in a fancy 4 star hotel on the harbor in Reykjavik, covered my taxi rides (120 dollars each way) and my meals (costing about 100 dollars total for dinner, breakfast, and lunch. I could not have asked for a better layover experience!"
Cons: "As usual for Iceland Air flights, meals aren't included. I love flying them because their service is great and their flights are affordable...but I still hate having to decide whether to fork over 20 dollars just for a meal. I'd rather have it included in the ticket price. The other annoying part of my flight was with the desk service at Frankfurt Airport. When our flight was delayed, we had to exit past security, go out to the main terminal and wait in a slow-moving line for our flights to be re-booked, hotels to be arranged, and baggage to be arranged etc. While the service team was very friendly and helpful, they were very poorly organized. It seemed like different agents were constantly having to move around and get approvals from other agents while some agents were just sitting around only signing an occasional expense form. I was waiting in line for almost an hour with just ten people in front of me! I feel like the line would have gone twice as fast if they worked a bit to eliminate bottlenecks!"
Pros: "oh the leg room was fantastic! friendly helpful crew! usb plug to charge your phone was great! smooth flight."
Cons: "no free food! limited vegan menu, only one item and it still cost $19.00 without the chicken. was not warned that there was no video screen in the emergency exit row. very cold by the emergency exit door but the crew provided many warm blankets."
Pros: "It was on time and easy boarding and getting off in Seattle."
Cons: "For a long flight it was not so comfortable. My Legs and Back were hurting a lot. They were very cheap with Water and Juice.I did not care to have to walk thru a Store to find the other Gate and had problems finding the Restroom at the Terminal."
Cons: "Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible"
Pros: "Seats were small."
Cons: "The boarding process was inefficient and long. The seats don’t recline and very little leg room."
Cons: "Flight was late, boarding was archaic, seat pitch in for economy was tighter than I am accustomed, Could not purchase foo or drink because cash was not accepted & my credit cards were denied for offline purchase. No snacks or drink machines in boarding waiting area. Crew looked uninterested"
Pros: "Friendly crew"
Cons: "Hectic boarding; airplane seemed very old"
Cons: "The plane, the arrival time and the service"
Cons: "The request for Wheel Chair at London was never registered...Had to run around with impaired leg on a short connection (1.5 hours). The service for Wheelchair request not being honored saying that there was no such request."
Pros: "Boarding was relatively efficient, the food was decent although breakfast was a modest chicken sandwich, and the staff was friendly."
Cons: "Breakfast, a chicken salad sandwich in plastic and a cookie, was not my favorite thing to face in the morning after a long transatlantic flight."
Pros: "Polite and funny crew"
Cons: "Snacks and drinks for money"
Pros: "Crew was friendly, courteous and very helpful. On time arrival despite a late departure."
Cons: "As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time"
Cons: "Always late always charge for water that’s sad"
Cons: "Everything was good"
Pros: "Serve was normal and so was the food."
Cons: "Left the terminal building by bus to the aircraft. Had to exit the bus, WALK ACROSS the tarmac and up a set of stairs to the plane. REALLY, British Air couldn't find a proper gate at the terminal? What if it had been raining or my elderly mother that needs a wheel chair? BA needs to solve these problems fast if they want my service in the future."
Pros: "Crew in board was great"
Cons: "Representative at gate was rude reminding me I was late when we had to wait on bus for others."
Pros: "It was all good."
Cons: "No complaints"
Pros: "I love to fly on BA. Along with KAL, it is my favorite."
Cons: "Only problem this time was that the video monitors in the Economy class on the entire right side (Seats I-J-K) went out early in the flight and could not be repaired."
Cons: "Having to take a bus to get to the aeroplane"
Pros: "Everything was on time. Flight was smooth."
Cons: "Checking in for BA was a headache because of my Alaska connection so I was unable to request a window seat. Not able to request a window seat prior to check in."
Pros: "Wasted nearly 3000$ Worst custmober service never buying ticket throggg you or just fly again They wanted a doctors note I sent it so many phone calls so much money spent on them ended up stuck in London sick without a ticket to return had to purchase a new ticket pay for hotel transport everything"
Pros: "Convenience to return to Heathrow with enough time to navigate customs and security and make my connection. Fare price was good"
Pros: "We had a very helpful terminal emplyee help us get from our arrival gate to our departure gate. I know he doesn't work for you but he was great. The arrival gate personnel (including pilots) were very sympathetic to our frustration (not having our wheelchair) and worked hard to get us to the departure gate. Good work!!"
Pros: "Service, food, entertainment, seats Even the toilets were decent - stocked with hygienic wipes"
Cons: "Wish I could afford the nice 1st class seats :)"
Pros: "entertainment and business class bed pods!"
Cons: "There is no business class lounge in the international terminal. Had to pay extra to reserve seats in advance of 24 hours. Really, I'm paying $10K for 2 business seats and I can't reserve when I book.???"
Pros: "As a first time flight using BA, I was very impressed, and felt I received good value for money."
Cons: "I did not like the policy of paying to assign yourself a seat ($51 per seat) unless you do it online 24 hours prior to your flight - which I chose to do. I understand in the current business climate of paying for better seats, but nickle and diming plain Jane economy seats is unacceptable."
Pros: "All British airways plane wa great- suppy of food and drinks was nonstop - thank you for that! Entertainment from heathrow to seattle was great. Cheers mate for a job well done"
Pros: "Customer Concern."
Cons: "Food Quality needs improvement w.r.t the Indian Food."
Pros: "Free movies and food."
Cons: "Your call center, some reps were not helpful. You charge outrageous sums for people to sit together. Only one coke on a 9 hour flight?"
Cons: "for my flight from London to Seattle I tried to check in the day before online and it said online check in was unavailable. Then when i got to the airport in London i tried checking in at the kiosk and it said it could not confirm my booking. i was brought to a help desk where they said they had to release a seat for me because the flight was so full. It was very stressful and the employees didn't seem too concerned. I understand they may deal with this on a daily basis but to me it was scary to think i may not get on a plane home when i paid over $1000.00 and it wouldn't let me check in early. I would have appreciated a little empathy."
Pros: "Breakfast was good and a surprise. Short flight so did not watch any entertainment. Crew was nice."
Cons: "Checking in at main desk was chaos. Waited in line forever only to be overcharged for my second checked bag compared to their website rate. Inefficient people manning the desks. Boarding was just as chaotic. Crew acted new/disorganized. Seats extremely hard, very little padding. Old plane."
Pros: "BA has the best airline food. Our flight was 9 hours, and they served a full meal with wine early on, and a snack box toward the end. The flight crew is outstanding. The in-flight movies were good, with a decent choice of recent movies."
Cons: "These were the smallest airplane seats I've ever encountered. On the leg from Seattle to London, I was in a window seat and my 6'2" husband was wedged in a middle seat. We were both cramping up halfway through the flight. When the person in front of me reclined his seat, my meal ended up in my lap. On the London-to-Seattle return trip, for some reason, the airline changed our seats so we weren't sitting together, and changed us both to middle seats. The agent at the gate said the plane was full, but managed to get us both aisle seats. I would highly recommend an aisle seat since it's easier to get in and out to stretch the legs."
Cons: "It takes a long time to clear security/customs in London."
Pros: "The staff was very friendly."
Cons: "I would have preferred something more to eat, and to have my own entertainment unit."
Pros: "British offers a variety of comforts such as abundant drink and food as well as entertainment to keep the long travels interesting."
Cons: "On my way to Europe BA lost my custom made titanium crutches that cost over $750. They were moved without my consent to the holding of the plane, with checked baggage. The crutches were not tagged when moved without my permission and are now lost with very little chance of finding them. In the three weeks since they have only replied to one of my emails to say they will not provide compensation even to replace the crutches. It disheartens me they have a lack of care and urgency for equipment that is so vital for daily mobility in people's lives."
Cons: "Seats seemed hard and less leg room than some other flights"
Pros: "Efficient gate crew at DFW"
Cons: "Airbus planes are designed for efficiency--not human passengers. As a thin person, I'm okay, but the individual space is ridiculous. Eye strain from having a screen 6 inches from your face, or less. Seats should not be able to recline in such a design. Can't get to carry on bag. Trash pickup was mediocre. Horrid space. "Entertainment" choices paltry."
Pros: "Boarding was efficient and the plane was comfortable. Food service was very good: entree + large snack for 9hr flight. Blanket, headsets, pillow and toothbrush/paste was supplied."
Cons: "Different than my previous flights on BA, the flight attendants in Economy were a bit dower and spoke with a rather clipped attitude. I had asked for tea when they came through with beverage choices in the beginning and they said I had to wait until after dinner. They did not return. I thought that was a bit odd since it is a British Airways flight and I had never had issued obtaining tea before. I saw them be pretty abrupt with other guests as well."
Pros: "For basic coach seating room was OK. Left and arrived on time."
Cons: "if flight was on time weather would not have been a factor. They would not pay for hotel room. Flight was delayed due to AA issues."
Pros: "Nice crew"
Cons: "No leg room, no food except for purchase, no entertainment"
Pros: "Wow! The padding in the seats was gone, the headrests didn't work (supposed to go up and down and side wings, to assist sleeping in place, did not work.) The upholstery was all frayed and there were no headsets to listen to the video/audio unless you brought your own. This on a 4+ hour flight!?! It's a new, spartan world out there. The most difficult part was to see one flight attendant working hard while another sat in her jump seat and read her Bible (commendable, but still....) Overall, I'd say it was a bare-bones flight. The cheese and crackers available for purchase for $8.49 was modest but good; it's hard to screw up cheese and crackers. I won't choose American again to make this particular leg of travel (again, I bought the return from an agency that said it was a British Airways flight, but ended up being operated by American Airlines.)"
Pros: "Food was good. Movie selection was nice. Crew were polite ad helpful."
Cons: "Due to conflicts with American airlines i was unable to check in and select my seat. Therefore I was not able to sit with my fiancee. Made a very long flight very unpleasant."
Cons: "Zero entertainment for 5hr long flight! Airport connection at Philadelphia is terrible! We were just off an aircraft and didn't leave the security zone. Why do we have to pass safety check again? If we had problems, how could we get on,board the previous flight! Nonsense! The connection,time is short but there is not any express line nor any American Airline employees to help, especially when previous AA flight was late by 1hr, cutting the connection time extremely short. Very poor ground service at the airport!"
Pros: "I was moved to a One World seat because my headphone jack was broken. It was nice surprise to lie down while watching movies."
Cons: "Staff always seems curt, bitter, hassled on BA flights LHR to SEA. This is the 2nd x I've experienced this on an LHR to SEA flight. We were herded on like cattle, except for 1st & business class, it was a free for all, not by rows. Crew didn't seem to want to help anyone. I don't know if they're overworked by the time they head to SEA, but they need to get their attitudes in check. I'm tired too when returning home, I expect the staff to be as pleasant on my inbound as my outbound."
Pros: "Good communication"
Cons: "Bad headphone connection"
Pros: "The staff was fairly friendly"
Cons: "The food is awful. The headsets go to a volume which could damage your hearing when public announcements are made. The seats are WAY too small, and when the person in front of me reclined (which he did even though I requested he move slightly forward for over 9 hours!) my knees were pressed into the seat in front of me. Therefore, my leg was in the aisle just slightly, and when the staff rolled the cart through they crashed right into my knee. They did not apologize or ask me to move my leg first. Also, when I tried to check in and change my seat on line, I was not able to do so. When I called on the phone, they were not able to do so. When I arrived in Milan airport, they were unable to do so. Finally, at Heathrow, they changed my seat for the second flight to an aisle which is good because I would NEVER fit in a middle or window seat with my long legs unless the person in front of me did not recline their seat at all."
Pros: "We took off over an hour late, O well, it happens. What was worse, was the on-board entertainment. I felt like I was back in 1985 where you don't have your own screen, and the airline chooses the films. I'm sorry, but it's 2016, I expect better."
Pros: "Very helpful staff throughout the journey."
Cons: "Entertainment system could use an upgrade :)"
Pros: "Got a big chair without paying extra."
Cons: "Loved the cookies, could of used more."
Pros: "The plane took off and landed on time Good with giving water with regularity."
Cons: "The Plane was so cold I needed to wear a sweater, scarf, down jacket and a blanket, compared to only having to wear a button up long sleeve shirt for the flight to germany. When i would get up to go to the bathroom I could see a large portion of the passengers wearing winter coats, hats, scarves, and hoods to keep warm. The temperature was never addressed during the flight. The flight crew with one exception could not have been in a worse mood. For example whenever they needed to tell people what the choices for drinks are they gave a big sigh and rolled their eyes. it seemed as if they had been working for 36 hours without a break and they had to smell trash the whole time. I am very unhappy with the way american airlines handled the british airways scheduled flight and i will make sure to not book with them again."
Pros: "Everything went great, from boarding to the service from the flight crew and flight time. No problems at all."
Pros: "The crew was very friendly and helpful"
Cons: "The food was awful and the entertainment system was old and working only intermittently."
Airlines flying from Frankfurt am Main to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights