No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
It was very nice to be offered option to upgrade which I took and and enjoyed the comforts in business class. The crew were very friendly and attentive.
Wish the Condor Air magazines and the air shopping catalogue were in English. They did offer other magazines in English.
I bought wifi access on board fro 20$ which proved totally unusuable.
Watching anything on netflix - forget it.
Listening to music on spotify - no way.
Ok how about just reading articles on reuters.com, sure, if you have enough patience to wait 15 minutes for the page to load...
Overall - pretty bad.
I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.
If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.
Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost.
Too many unnecessary document checks. I was singled out for no apparent reason for an additional pat-down before boarding. The seats are particularly uncomfortable. The food is terrible. Because I did not book directly with Condor, Condor would not accept my request for a vegetarian meal nor would they assign seats in advance (which they charge extra for). I will avoid Condor in the future.
I like the size of the plane a lot with only 2 seats by the windows on each side and 3 in the middle. Less hassle that way and more comfort.
I'd like more free entertainment. It's not appealing that you have to pay for so much extra on the flight once you've already payed quite a bit for the flight itself.
The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence.
The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance.
The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?)
The flight attendant woke me up to shove a food tray that I didn't want.
We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell.
The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM.
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