Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.
It was very nice to be offered option to upgrade which I took and and enjoyed the comforts in business class. The crew were very friendly and attentive.
Wish the Condor Air magazines and the air shopping catalogue were in English. They did offer other magazines in English.
we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.
Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)
A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.
The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.
Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.
Too many unnecessary document checks. I was singled out for no apparent reason for an additional pat-down before boarding. The seats are particularly uncomfortable. The food is terrible. Because I did not book directly with Condor, Condor would not accept my request for a vegetarian meal nor would they assign seats in advance (which they charge extra for). I will avoid Condor in the future.
I liked the communication with the passengers. I also liked the movies available. The cabin had a decent amount of leg room for me, I'm an avg sized person I would say.
I didn't like the prices for food. A bit high for a baguette with just bread cheese and one slice of ham. It was very good but pricey.
Also, boarding is disorganized. They call everyone at once, not by rows, so it gets congested FAST.
Pretty good legroom, especially on the transatlantic legs. Responsive flight crew. Tasty food (for purchase). Good price. Easy connection at Keflavik. Flight attendants responsive to on-board problems.
No water fountains at Keflavik. Limited seating at Keflavik.
I like the size of the plane a lot with only 2 seats by the windows on each side and 3 in the middle. Less hassle that way and more comfort.
I'd like more free entertainment. It's not appealing that you have to pay for so much extra on the flight once you've already payed quite a bit for the flight itself.
I bought wifi access on board fro 20$ which proved totally unusuable.
Watching anything on netflix - forget it.
Listening to music on spotify - no way.
Ok how about just reading articles on reuters.com, sure, if you have enough patience to wait 15 minutes for the page to load...
Overall - pretty bad.
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