Find cheap flights from Fresno to Mexico City Federal District
Good to know
|September||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$396||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to Mexico City Federal District
- Looking for a cheap flight? 25% of our users found tickets from Fresno to Mexico City Federal District for the following prices or less: to Mexico City $178 one-way - $322 round-trip
- Book at least 6 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to Mexico City Federal District is August.
- Morning departure is around 25% cheaper than an evening flight, on average*.
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Top 5 airlines serving Fresno Airterminal to Mexico City Federal District
Scores according to KAYAK customer reviews
Pros: "confortable and good service."
Pros: "Crew was amazing"
Cons: "Gave the option to chose seat"
Cons: "Very bad service, airline unrespectfull, discortesy"
Pros: "Great and faster"
Pros: "The flight was on time at departure and 30 minutes on arrival."
Cons: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Cons: "Put in early flight"
Cons: "Everything. Awful plane, seats and service"
Pros: "Overall ok."
Cons: "Cabin was freezing."
Cons: "Very uncomfortable seating"
Pros: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Cons: "I liked everything"
Pros: "La puntualidad"
Cons: "Todo fue perfecto"
Pros: "Food service was good."
Cons: "The the audio stopped workin halfway through the flight."
Pros: "Flight was ok."
Cons: "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
Pros: "The food and enterntaibment are always nice. The captain was super friendly and opportune with his communications. Seating was as fast as possible and boarding was swift."
Pros: "the service, on time departure, early arrival, FOOD at no cost"
Cons: "nothing...everything was great"
Pros: "Great service."
Cons: "No power outlets. No WiFi. Limited movie selection."
Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"
Pros: "Overall experience was great, landing, crew, snacks, movie selections it all was great"
Pros: "A great flight overall. Delta provided a lot of entertainment options. Flight attendants were very friendly."
Cons: "I don’t like that we had to pay for our checked bag."
Cons: "Delta staff is not too friendly"
Pros: "Easy transition from one gate to the next.."
Cons: "The food was not fut for human consumption and the servers did not care"
Pros: "Being able to watch movies"
Pros: "Seat was upgraded."
Pros: "Friendly attitudes"
Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
Cons: "Bad food"
Pros: "The service was exelente"
Pros: "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."
Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."
Cons: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."
Pros: "In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!"
Pros: "Tudo conforme esperado em um voo da Delta."
Cons: "Nada a reclamar."
Pros: "They hade entertainment"
Cons: "No food"
Cons: "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."
Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"
Pros: "had connecting flight ready"
Cons: "the plane was 5 hours late, we did not even get free internet of a coffee or a free drink in the waiting room after debarring or in the waiting room connecting was ok, they had boarding passes ready but suitcases took forever to cross customs...getting bags almost an hour"
Cons: "Sandwich for dinner"
Pros: "Arriving to the destination"
Pros: "Comfortable seats"
Pros: "Flight on time"
Pros: "Crew were courteous and overall everything was systematic."
Cons: "I had to pay for my single piece of luggage AND for alcoholic drinks. That doesn't feel right."
Cons: "The staff"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Cons: "When I got to the airport they were not helping me to get to the right place to get my flight I lost it"
Cons: "Recieved my bag in Mexico City completely wet!!!!"
Cons: "It’s both a low cost airline (they charge you per bag) but with the prices of a high end airline. Makes American Airlines look like Singapore Airlines. Sucks big time"
Cons: "First of all flight attendants were unfriendly and trying to sell lotions to sell watches and lotioMexicons like if you were in a flea market."
Pros: "The seats were nice"
Cons: "My only food option was ham sandwich and I do not eat ham"
Cons: "They cancelled our flight, sent us to another flight, downgrade included since we had to go in tourist even we pay business. Our original Vancouver flight was also delayed for 3 hours, they could put us in another airline but simply did no d anything even we asked for that. At the end, they did not know hate in México, airport screens si done thing, airiline information was another thing."
Cons: "My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo"
Pros: "nothing at all"
Cons: "Our flight was cancelled about 20 minutes after the departure time for an overnight flight. We spent 2 hours in line waiting to talk to an Aeromexico representative, by which time any chance of getting on another flight was gone because it was too late in the evening to get another flight. The BEST option they could get for us was for us to drive 3 hours to another airport at 1am to catch a 6am flight and 2 additional flights after that with another airline. We were told that when we arrived at the Austin airport, that a representative could refund us the money for the car rental before our flight. However, there was nobody at the Aeromexico counter at the airport. We called the "Customer Service" number and the lady could not help us at all in ANY way except for offering to sell us another ticket.... needless to say, worst customer service experience. When we arrived, our bags (which were carry-ons that were taken from us at the gate) didn't make it with us on the flight, so we had to wait another 2 hours at the airport for our bags. Needless to say, worst travel experience ever."
Pros: "better service than before"
Pros: "We will unfortunately think twice about ever flying with AeroMexico! We think they are terribly disorganized, the lines for counters and loading were OBSCENLY LONG - AND - THEY LOST OUR LUGGAGE! It took them 2 days to return my husbands backpack and 3 days to return my suitcase. 'Customer service' was a joke and the online form system seemed to be glitchy and/or broken. Grrrrrrr..."
Cons: "Bad customer service, nobody on the phone (when we could actually reach a human) knew what was going on! The online lost luggage forms were a total broken mess. Disorganized and LONG lines :("
Pros: "I liked the service, entertainment, pretty much everything. The flight attendants were really nice. I also liked that the plane it's always on time like boarding time a little late but landing time is on point, I've enjoyed my first experience with this airline."
Cons: "I didn't like the boarding process because it's not organized, like they could just make it zone by zone instead of just doing whatever they want. It makes everyone get irritated and very upset."
Cons: "Lin time in the Mexico's city airport."
Pros: "puntualidad de la llegada"
Cons: "mucho tiempo esperando en linea. fue muy dificil a encontrar la sala de embarque-no estuvo en las pantallas en Mexico."
Pros: "Efficient boarding process and friendly helpful staff."
Cons: "We what on the runway for over 20 minutes without explanation as to why we were not leaving on time. Prior to this an announcement said they were refueling and we should not fasten our seat belts in that process. There was no announcement to say the fueling had been completed or who we were leaving later than scheduled. All of a sudden we just began the pushback from the gate."
Cons: "They did not refund money as I didnt take flight. I request for cancelling a week before"
Pros: "The price"
Cons: "Entertainment was good on some flights but not on all."
Pros: "Crew was pleasant, food was adequate. Smooth flight."
Cons: "Flight from SCL to Mexico City I had an awful seat, it did not decline more than an inch and was right next to the bathroom. I tried to change seats right after I checked in but was not able to and customer service could not help since I was in the 24 hour window."
Pros: "flight on time, service onboard, flight price"
Pros: "The economic price for the great service,because we can travel more often."
Cons: "The kind of sandwich too dry."
Pros: "very helpful flight attendant crew"
Cons: "Terrible service."
Pros: "Clean everything! Didnt have traces of dirty fingers on screens, didnt feel germy,"
Cons: "Maybe some pillows offered would make better"
Cons: "Back of seat was very uncomfortable. Pasta was fair. Movie selection limited."
Pros: "Fast check-in"
Cons: "Sits were hard, not much comfortable"
Cons: "The flight was canceled and Aeromexico did not notify us until we arrived to check in. Luckily they were able to book us on a United flight."
Pros: "Nice flight"
Pros: "Professional service"
Pros: "Once at the airports everything was easy to do. The aeromexico plane was comfortable. The areomar was a bit cramped but it's a small plane. The food was ok, just a sandwich, carrots, and a sandwich."
Cons: "Well since I had a layoff of 8 hours, it was awful. Especially because it was pass midnight and I couldn't really go anywhere except go to sleep in a hotel."
Pros: "Great customer service"
Pros: "I liked the people."
Pros: "wonderful customer service smooth flight"
Cons: "airport waiting hours because of flight time distance"
Pros: "Cancelled the flight i didn't use it. Thanks to God."
Pros: "I don't think we paid for business class, but for some reason we were upgraded. Made it a great trip!"
Cons: "Flight got delayed, no clear indication in the airport to which baggage claim to go to and it took a long time for all baggage to come out."
Pros: "When shopping for an airline to travel Lima Peru try AeroMexico. If you do not mind a connection through Mexico City AeroMexico is the one for you and price is good. Tacha and avianca airlines are also great alternatives for traveling to Peru. If you don't mind connections. For a straight flight try LAN for flying to Lima Peru they are the best."
Pros: "GoodThe service was on the plane they were very helpful with us I will Again with arrow Mexico"
Pros: "Security line was long but they were able to reopen a new line. Also a nice lunch and drinks were served on the plane."
Pros: "Good inflight environment. Small plane from LAX to Hermosillo"
Cons: "not very good snacks (peanuts only)"
Cons: "My flight got delayed by almost 2 hours. Mist my connection. They didn't want to put me on an other flight. They said to me I had lost my ticket, stayed at the airport going from manager to manager for 7 hours. Had to buy my self an other round trip. Ended up staying the night in Mexico. Worst experience I ever had after been traveling all around the world. Will never fly Aeromexico again and will let everyone know how bad this aero line is."
Pros: "Hard to say at this point"
Cons: "We arrived in Mexico City 4 hours ahead of our flight, but it wasn't until boarding at the gate that we were told we needed to pay a reciprocity fee and WE WERE DENIED OUR CONNECTING FLIGHT. Only the people at the gate seemed to know about this -not the information desk, not the Immigration desk, and NOT the attendent at SFO that gave us our customs form but NO information about this fee. After being denied, we were told by Aeromexico that we had to contact our travel agency (kayak or airfare.com) but when we called they said we had to talk to the airline. We were stranded in another country! We then had to rebook the entire flight over again which cost us over $4000!!!! Yet, our flights, seats, and confirmation number did not change! TOTAL SCAM. We met other Americans that had the same issue. Once back in the United States we plan to use all means available to us to fight these charges. We won't be bookin more travel with Aeromexico, and likely not using Kayak ever again."
Pros: "Going through customs and immigration was a breeze in Mexico City. The line was long, but moved quickly. I liked having blanket on the flight."
Cons: "You could tell that flight attendants really didn't want to be there. The airport at Mexico City has a light smell of a potty that was noticeable right after deplaning and never went away."
Cons: "Schedule and small plane"
Pros: "The entertainment and the food they gave out."
Cons: "I brook the tickets at last minute because of a family emergency but come to find out it was a wait list tickets. If I would have known it was a wait list ticket, I would have not book with Aeromexico."
Pros: "They were late landing in Mexico City because they are slow stupid Mexicans causing me to miss my connection. They then tried to blame it on air traffic controller delays and rebooked me for another flight home the next day without hotel call compensation or putting me on another flight Nother carrier when it was clearly their fault then be arguing with the ticket agent turned into him calling the federal police because he was a POS"
Pros: "Aeromexico is the best Mexican airline period"
Pros: "That the plane landed"
Cons: "overbooked, had to change airlines at the last minute. never sent a message. delayed my trip. lost my luggage, came back with missing items and completely destroyed!!! cant believe how they tore it apart. this is not the first time this happens. always changing departures at the last minute and loosing luggage. not withstanding that when you go through mexico, you have to unload ALL your luggage and reload them again. makes no sense since i am not staying in mexico!!!"
Pros: "I got to my destination safely."
Cons: "My flight was delayed 8 hours and the staff weren't very helpful."
Pros: "The delays and last minute changes were horrible!!!!!! The flight was good as well as the food, but not sure if that is enough to have me return.."
Pros: "Now we where headed home, no luggage for 2 days"
Cons: "Twice near me, elderly passengers were in wrong seats. Flight attendants ignored it all."
Pros: "Warm, nice people, food is OK, and considering that almost all other airlines have discontinued this."
Cons: "Old plane, tight space, almost no reclining at all, VERY LOUD speaker system for public announcements"
Cons: "Fix internet"
Pros: "Space between the seats"
Cons: "Could give more time before baggage and check in. Arrived exactly one hour before flight and ohh my god........ Management however pulled some miracle...."
Pros: "Pleasant flight crew!!"
Cons: "Our extra legroom premium seats didn’t feel like we had much more room. No TVs, WiFi that didn’t work...left a lot to be desired. I know the standards are pretty low in the US compared to other countries, but for a plane that seemed relatively new, the lack of standard technology seemed cheap."
Pros: "Very kind flight attendant. Flight on time."
Cons: "My entertainment screen did not work."
Pros: "Flight attendants were great."
Pros: "Ok trip"
Cons: "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"
Pros: "The crew"
Pros: "Power outlets at some seats"
Cons: "Little entertainment choices, no complimentary food, late, charged for even the most basic seat selection"
Cons: "They have very long and annoying credit card announcements"
Pros: "nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Cons: "We have a 4 hrs flight nothing to eat wasn't offere, when we arrive to Mexico we have to pick up our luggage from one gate to and other far away! Very frustrating because I have to take other flight to Veracruz, it supposed that I have to pick up everything when arriving in Veracruz. Rosario"
Pros: "The seats seem to be shrinking. The flight was flawless."
Cons: "Tight seats, but I guess that is going to be the norm now."
Cons: "One of the stewardess felt like she was at her house with unwanted visitors, I guess. Very senile and careless attitude"
Cons: "It's was my kids first time fying and no entertainment. Wi-Fi didn't work. And the kandng was a bit scary."
Cons: "delayed. and boarding crew had no clue how to handle boarding. senile behaviour of a specific old lady"
Cons: "The snacks."
Cons: "American flight attendant service"
Pros: "The crew was helpful and friendly."
Cons: "Baggage was damaged and took a long time to get to the claim area."
Cons: "Late to Tulsa again.l"
Cons: "Delay in Fresno"
Cons: "Didn't make it to Tulsa. Won't make it for almost 8 more hours. Shameful."
Pros: "YYC is a nice airport. I have found I like Canadian's more then Americans when it come to air travel."
Cons: "LAX is not a convenient airport at all."
Pros: "Nice amount of leg room!!!"
Pros: "I miss the first leg of my flight and they cancelled my whole ticket and didn’t rebook me. This was an intentional flight. I paid $1500 for the ticket and even when another airline was going to fly me to catch the second leg they denied me. This was my worst experience, I have missed flights before and I get rebooked pay some fee but I still get to my destination. I missed an opportunity to pay last respect to my dad. I’m so very disappointed"
Cons: "The customer service is just horrible. They simply don’t care about you just what you paid."
Pros: "Staff was friendly"
Cons: "a little delay in the departure connection flight ."
Cons: "Unexplained delay, more than 4 hours. Terrible"
Pros: "It was on time & staff were pleasant & effective"
Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."
Pros: "American Airlines has alot more commodities than most"
Cons: "Alaska sold passengers to American"
Pros: "Good space on first."
Cons: "The boarding process is not organized, even if you're flying first you have to "elbow" your way in. The headphones or the connection are wrong the noise coming of it is terrible, couldn't watch a single movie. Unusable. Tried moving it around and changing for another unsuccessfully."
Cons: "Leg room - i feel like it's the smallest of any carrier worldwide."
Cons: "Fast boarding on coach."
Cons: "no entertainment! Nothing. On the flight from Mex City to LAX the bathroom facilities were so limited that some Economy class passengers had to try to use the business class or first class facilities' An FA then came on the intercom and said Economy class must only use their own facilities and this is according to an FAA regulation. THat is a straight out lie. If you eliminate bathrooms from Economy class to squeeze in more seats this problem will persist. American Airlines should be ashamed of itself."
Cons: "You wouldn't let me change my flight so I didn't even take it"
Pros: "The crew on ground and on the plane are great"
Cons: "The planes are old and crowded"
Pros: "Everyone very nice"
Cons: "All good not dislikes"
Pros: "boarding was well organized and flowed well crew allowed us to move to open row of seats"
Cons: "It seemed that asking for extra service was an imposition on the 'gossip session' for the crew standard fare of biscuits"
Pros: "The crew, boarding went smooth"
Cons: "The seats too close ,I drop one paper I could hardly bend over I am 5ft tall"
Cons: "The automatic machines wouldn't check me in. The lazy who checked me in manually have me wrong information about my luggage. The affect on the Mexico side have me MORE wrong information about my luggage. Ultimately, my luggage was lost. Still waiting for them to find it."
Pros: "I liked the customer service from the employees trying to help everyone get situated from the flight cancellation."
Cons: "I didn't like how there was no communication from the airline that the flight was canceled and that we customers and employees at the Fresno airport. We should have received notification as soon as the flight was canceled so we don't have to spend all day at the airport thinking it's just a delay."
Cons: "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."
Cons: "Ladies in the front desk are super RUDE yes I said super not just rude! I WILL NEVER book with American Airlines again. Worst customer service I have ever encountered. When I left from Fresno onto when I left from Pheonix!"
Pros: "The service was good. Headrests were nice, recliner had good range."
Cons: "Would have paid more $ for more space, but not willing to pay first class ticket price $$$. Elbow room could always be improved."
Pros: "Speed check in"
Cons: "The kiosk didn't work and sent us to check-in from which they couldn't figure out why the tickets wouldn't work. There was only one attendant at the ticket counter for the entire airline. And finally when the problem was finally resolved we nearly missed the flight; despite being there nearly 2 hours early."
Pros: "And flight attendant was not helpful in mediating conflict."
Pros: "A pleasant trip without issues"
Pros: "Professionalism and kindness"
Pros: "The flight arrival and departure times went as scheduled."
Cons: "No movie access without paying for it."
Cons: "Was not informed that there was a required 30 minute check in and was given incorrect information about what time the airport opened. Causing us to miss our flight and purchase new tickets at an extra $620, whereas I believe it should have been a free adjustment. I will never use united or kayak again."
Pros: "They canceled the flight"
Pros: "On time and organized crew"
Pros: "How pleasant everyone was"
Pros: "Missed flight but had no problem rebooking."
Pros: "Comfortable seats enough legg space and courteous crew land and inflight"
Cons: "No food for a 4 hour flight is torture .. no entertaiment was also unexpected"
Pros: "The check in staff which was the same boarding staff was below average there was 3 agents who very poor, poor in attitude, poor in problem solving, wished at that moment I had booked on another airline."
Pros: "Bad service at time of borading"
Pros: "We were late leaving Fresno we sat on the runway for 40 minutes and 100° we left Fresno to Denver so the plane from Denver had to wait for us"
Cons: "Missing it."
Pros: "On the departure as well as an early arrival to my destination."
Cons: "I kept getting bumped into by flight crew ever though I was clear from the aisle, and they would constantly be walking up and down. I had to hold in my trip to a restroom until touch down because I didn't want to get caught up in the ridiculous cross traffic on a plane. Overhead compartment adjacent to me kept opening, thankfully, it didn't cause an accident."
Pros: "It was great!"
Pros: "The Fresno staff was incredible, patient, and very helpful. Take-off and landing was super smooth."
Cons: "There was no food, only a glass of water. The steward was very kind though. The layover at LAX seemed unrealistic. When I called ahead of time about it, a United employee told me it was "do-able". We barely made it, even with riding on the skycap's cart. If I hadn't had that cart ride, I would definitely have missed it. Reasonable layovers would be more helpful."
Cons: "Staff was rude and not helpful at all. Delayed over 3 hours waiting on crew coming in on another plane. Short staffed."
Cons: "Late full lounge bad food"
Pros: "Very friendly hostesses and Avery welcoming feel"
Cons: "Missed my connecting flight because of maintenance problems. Had to wait an extra 5 hours just to get to Las Vegas. BULLSHIT! Never again!!"
Pros: "On time"
Cons: "Food quality"
Cons: "Was not a smooth flight"
Pros: "Free movies/entertainment"
Cons: "No selection of beer or liquor or food. OK - A flight to MEXICO and you have no mexican beer, tequila, or anything even remotely resembling Mexican drinks yet you boast all the routes you serve to mexico. It was nearly a four hour flight. C'mon"
Cons: "Flight got cancelled and i was not informed of this. Waited for 9+ hours just for my next flight"
Pros: "I didnt like it at all"
Cons: "That ac was always wrong so temperature never refreshed. That made impossible to enjoy this trip at all."
Pros: "Flight attendants were very nice and welcoming. I had enough space in the plane to feel comfortable."
Cons: "The flight was delayed and you had to pay for entertainment. Also, there were no headphones in case you wanted to use them. The kiosk attendants had to be flagged down for assistance."
Pros: "Flight crew was great and funny!"
Cons: "Seats were uncomfortable and not a lot of space. No entertainment"
Pros: "Everything was perfect"
Pros: "They serveded drinks and I have to buy a sandwich that it was not good at all"
Pros: "The flight going over"
Cons: "Everything was very good everyone was nice"
Cons: "Had to rebook."
Pros: "The Mexican service always is so kind, excellent pilot, the trip was so windy, and I felt secure. You were beyond my expectations, we arrived a half hour before, thank you so much."
Pros: "The way they said "Hello" to me. Other than that, the water was good."
Cons: "Everything else. My flight was delayed for weather, and I missed my boarding by 2 MINUTES, and they rejected me at the gate, and told me my seat was already taken by stand-by. Then the lady I went to see at the customer service desk was rude, and rejected me from first class even though it was THEIR MISTAKE I was booked there. Then I didn't even land at LAX! I had to take another flight that landed at Ontario so I can make my appointment on time. Will NEVER travel with United again!"
Pros: "The crew overheard me offer my scarf to the lady next to me because I noticed that she was cold, and a few minutes later they offered her a blanket without us even asking for one. We were both so shocked that they knew what we needed before we asked for it."
Pros: "Easy boarding, friendly crew"
Cons: "Not enough legroom, nothing substantial for snacks"
Cons: "When i came back to my country everything was ok until i got my credit details and i saw that your receptionist stole money from my card. I should have pay for an exstra suitcase 60 dollars so i gave the receptionist my credit card. Yesterday I got my credit details i saw an extra charge of 400 hundred dollars !!! I am so mad and im waiting for you to cancel it and recompense. I hope it will be soon before i involve a layer and require you. My phone number is +97224518838."
Pros: "Boarding was well organized"
Cons: "Crew is not very kind and the food is a bad joke. Not talking about quantity, just quality. Even if it's a small snack there should be better options"
Pros: "Overall nice service and nice plane united is on my top list for flying to mexico. Liked the free snack and added culture."
Cons: "Didnt like having to pay for tv. At least have a free channel or cheaper."
Pros: "Nice place"
Pros: "nothing my plane was canceled"
Cons: "that my trip was canceled"
Cons: "Failed to compensate my flights and hospitality. Not a better place to be stranded. Fresno, ca. Not impressed."
Pros: "Staff was friendly and attempted to be helpful."
Cons: "Was delayed and missed my connection home. The hotel provided by United was dirty and run down. They gave me food vouchers for the hotel but the hotel did not have any food options. I was rescheduled on a flight home and was forced to sit in the row in front of the bathroom by the window. Likely the most cramped seat on the aircraft. I literally could not sit upright with out my head striking the wall. To top it all off they lost my bag. After hours of wrangling with the baggage folks it could not be located in their computer system at all. I was told they could only reimburse for $3,500. Needless to say I had some expensive camera equipment in my checked luggage and was not too excited about this reimbursement cap. By some miracle the bag ended up at my home destination. It was off in the corner of baggage claim. No tag on it, no one standing around it, no one knew anything about it. I just happen to walk by it on my way out of the airport. Horrible experience. I think I’ll stick with the other airlines in the future."
Pros: "One of the crew members was a little rude to one of the passengers and the flight left 40 minutes late due to luggage not being loaded on time. Other than that it was a pretty good, we managed to get there only ten or fifteen minutes late which was not bad..."
Pros: "Done with United! Will never fly them again. Every flight is overbooked. Just a matter of time before you get screwed."
Cons: "I was in line for 6 hours for a chenge of fligjts. Thr flight they gave didn't satisfied my needs. I didn't get my bag."
Pros: "Danny the crew member"
Cons: "Our pilot called in sick and the airline had no back up. It delayed our flight 1 hour and 20 minutes, which made us miss our connecting flight. We stayed in the airport 10 hours to get a flight out to Portland. Whole day of vacation ruined."
Pros: "The flight attendant on the flight was fantastic"
Cons: "The crew member at the gate told me I was 'lucky' to have gotten a seat on the flight...I didn't have a seat assignment prior. I found this offensive considering I paid for a ticket, checked in online the night before, etc. I told her this and she responded that 'this was how it worked.' I already avoid united in general and will not be flying with them any time in the future."
Pros: "Service And puntuality."
Cons: "The flight was almost 2 hours delayed"
Pros: "Flight was on time. Crew friendly."
Cons: "The new seat design slim seats are so uncomfortable. They are really bad! To Volaris could @ least offer coffee, tea and water Complimentary."
Cons: "It was 1 hour delayed"
Pros: "The movie selection."
Cons: "This was probably one of the worst flights I’ve ever had to deal with, the plane was 3 hours late causing me to miss my connection and having to buy a completely new flight. I’m very very displeased and they didn’t offer to help anyone get to gates with connections or for vouchers or refunds."
Cons: "No comments"
Pros: "On time service, good seats, new and clean airplane"
Cons: "No entertainment of any kind. No outlets to charge your phone."
Cons: "The workers telling me I can’t listen to music"
Pros: "Very nice crew"
Cons: "Departure 35 minutes late."
Cons: "I was havin a bit of a problem loading mr boarding pass when we started boarding. Instead of helping the gate attendant, whom I found fairly arrogant, told me to get out of the line and said I would be boarding last. I expressed that such instruction was nor acceptable since I had paid the priority boarding fee. When I finally uploades the boarding pass (withput their help, I was alloewd to go through only to find out that everyone was boarding a bus to take us to a remote location. So what is the point of charging priority boardong if everyone boards at the same time? If ypu are charging for something you are obligated to deliver what you charged for."
Cons: "They couldn't help me check my bag all the way through to Oakland. The seats were very tight and close together and uncomfortable. I believe we were also delayed."
Cons: "I spent 5 hours trying to change my flight for another day and the people at Volaris call center stalled until my time ran out and was within 4 hours of my flight, thus being unable to change it. All this plus the usual: uncomfortable sitting, expensive snacks and mediocre service. Definitely the chepeast way to fly!"
Pros: "On time"
Cons: ", change in departure time, hurried boarding, crew with long facesrude kids all over"
Cons: "No legroom Very, very warm in the cabin"
Pros: "Great experience and service."
Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."
Pros: "On time"
Cons: "Seat cushion had sunk in so it did not support me. I’m 135 lbs. space was cramped."
Cons: "Delayed and they del even the wather"
Pros: "Flight got dekayed, staff neber smiled, rude!!! And i have neber felt such tublences in my life time. Flight attebdants did not bother to say thank you or one smile but talk to others of their own i find it rude!!!! I asked fkr water, brought to me 10 min late and was not cold or fresh in a plastic cup???"
Pros: "Buying the extra space is worth it."
Cons: "Volaris didn’t tell us what happened and didn’t tell us we were going to board late."
Pros: "Cheap ticket prices."
Cons: "Flight was changed to 3 days later than we were supposed to leave. Not able to reach customer service. Kiosks in Mexico City have no idea what is happening, I had to raise my voice for someone flying to help translate. Horrible old planes with tiniest seating. Never again."
Cons: "The bad is the rules on the baggage"
Pros: "Well received and very helpful during check-in of luggage."
Cons: "They changed the boarding gate and i missed the announcement."
Pros: "Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales."
Pros: "Ticket agents we're respectful"
Cons: "Never received email boarding pass. No kiosks. Charged for boarding pass even though they could see my reservation/confirmation# Website States checked bags15kgs/carry on 7kgs. At check-in stated only 10 klgs total so we had to pay again due to overage. Only water free on flight. I fly every week for work."
Cons: "Nos mandaron a una terminal alterna, tuvimos que llegar a ella en un autobús, complicado el movimiento con niños."
Pros: "They were on time and accepted my cabin luggage without charging me extra, even though it was slight over 10 kg."
Cons: "They had only food for sale in cash in Mexican pesos in an international flight."
Cons: "My luggage was opened and electronic items / gifts were stolen. I am upset because customer service never answered to resolve the problem."
Pros: "I want to request help for a refund please. Advise"
Cons: "The poor custumer service. They ruined my vacation and didn't care"
Pros: "Everything done properly, not a single flaw."
Pros: "On time, no hassles about carry ons, great one way gate."
Cons: "After landing we waited 30 minutes inside the airplane Very tight space between seats"
Pros: "Checkin, app and crew"
Cons: "Seats are just terrible!!! So uncomfortable. No food and no entertainment are offered"
Pros: "Good on time"
Cons: "Politics about the baggage send a diferent emails"
Cons: "Both flights on Avianca Airlines were cancelled due to their pilots strike. MEX to BOG and BOG to UIO were both cancelled. I had to buy another ticket with short notice on another airline. Cost me a lot of money because of the short notice."
Cons: "Tiny seating space. Don't be fooled by the low starting price they have a bunch of hidden fees. Cero interest in helping costimers. There are openly after people's money. I never review anything unless is alarming. Go with interjet or Jetblue or anything else. Please listen, not BIAS on this one, fam."
Pros: "The flight was smooth"
Cons: "The flight left one hour after it was suppose to, there was no announcement about what was going on or why the delay. Service wasn't that good and having to pay for every little thing is a pain."
Cons: "The stewards in the plane seamed angry and not speaking Spanish you are on your own.... and 5 hrs and nothing.. no tv no snacks not even water offered.... very sad.... was on a 1 hr flight on interjet and was offer sooo many things for free... I will not be using volaris again...... Just felt like I should not be there"
Pros: "Me gustaria que sean mas profecionales y respeten ustedes mismos su politica ,,para que todo salga bien en cada viaje y salgan a tiempo siempre ,o tengan otro avion disponible para cual quier emergencia"
Cons: "Siempre buscan excusas para quedar mal con el pasajero ,,si no llega tarde el avion y nos deja el otro cuando uno ase transferencia ,,salen con que el boleto esta vendido y uno sale perdiendo porque tiene uno que pagar mas o comprar otro boleto"
Pros: "The good treatment of all the Aerial personne"
Cons: "They charged me at the front desk for a small bag and when bosrding the plane they stop me and charge me again for the same bag. They are so bad"
Pros: "I liked that the flight was non stop from SFO to Mexico City. It was a quick flight and nice flight crew."
Cons: "The flight temperature was hot. The seats really don't recline so ir made sleeping uncomfortable."
Pros: "what a cheap flight should be, on time and everything was fine"
Pros: "The flight was delayed almost three hours, the seat was damaged."
Pros: "Boarding Check in was smooth and well organized by group number."
Cons: "Connection in Mexico City Airport Terminal 1 is a nightmare if you don't know Spanish."
Pros: "Flight was on time"
Cons: "Leg space is for kids or small mexicans. Way too tide."
Pros: "Windows where clean."
Cons: "Seats are way too tight."
Cons: "They now charge for everything."