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Pros: "Everything was great"

Pros: "Seat very comfortable"
Cons: "Better snacks"

Cons: "It was great!! Couldn’t have been any better!"

Pros: "The boarding and flight were quick. The prime seat was comfortable (of course I had to pay for it, though it wasn't expensive)."

Cons: "Flight was delayed"

Pros: "The complimentary upgrade to first class was unexpected and a nice surprise at check in. Thank you!!"

Pros: "Everything went smoothly and everyone was extremely nice and helpful."
Cons: "Nothing"

Pros: "Everything was so fast!"

Pros: "Efficient boarding got us in the air a little ahead of schedule. Updates from the cockpit were informative and I could even understand them. 50 minute flight versus a 6.5 hour drive, what a bargain."
Cons: "Nothing"

Pros: "On time. Leg room. Service."

Pros: "The option to have coffee."
Cons: "The lack of option to have a non-dairy creamer."

Pros: "Overall experience was good"
Cons: "Overall service"

Pros: "I had no problems with my pet"
Cons: "Great flight fast Only thing was I didn’t get my boarding pass for my second flight and I had to go through security all over again"

Pros: "first class food selection: muffins and drip coffee. and water."

Pros: "Service was excellent"

Pros: "I loved being in first class. The chairs were very comfortable."

Pros: "Safe flight"
Cons: "Cramped seating."

Pros: "Basically on time, fast luggage retrieval, clean bathrooms, great coffee, especially the brewed decaf."
Cons: "Should load plane from rear first Takes too long to load from front to back. Biscuits are awful."

Pros: "Alaska airlines employees go out of there way to be friendly and engaging with customers."

Cons: "Policy of not allowing check in within 40 minutes of flying flight. This policy maybe Makes sense in LAX Or chicago but not in tiny airports like fresno. I had already checked in online but becAuse of a glitch couldnt access it. I went to customer service desk and Asked for a hard copy boarding pass but Alaska Would not help me , it was Too late. So I waited for 38 minutes, watching an empty TSA line and then listened as my flight pre-boarded, , boarded and took Off without me. Then I had to buy an American airlines Ticket to reach san diego via LAX 5 hours Later. Alaska was a big let down this time."

Pros: "the flight was smooth."
Cons: "I did not like how cramped the plane was."

Pros: "Flight was on time and the staff was friendly."

Pros: "Great crew. Ahead of schedule."
Cons: "Two kids behind me screaming the entire flight. Announcements from crew at max volume."

Pros: "Loved the complimentary beer and wine!"
Cons: "Kind of a small plane."

Pros: "Great Upbeat Crew makes for a pleasant flight!"
Cons: "Nothing"

Pros: "Great flight. Pilot did great!!"

Pros: "Comfortable chair, spacious since I upgraded to Premium."
Cons: "NO snack though, was offered just water from a large botter"

Pros: "I was running late to board and they waited for me. First time flying and they were very happy to assist me"

Pros: "We left on time and arrived to our destination early!"

Pros: "We had a delay in landing. I was feeling sick to my stomach and after landing i used the restroom. When I got back to my seat to retrieve my things a man from the cleaning crew had one of the bags I had under my seat. I had $500 cash in my wallet that my husband gave me to deposit in the bank upon my arrival. When i asked the guy why he had my bag he said he was security and he thought I left. I felt that was odd because people were still exiting the plane. I grabbed my things and left. I didn't realize my money was taken until i got my rental car. That was the only time my bag was left unattended. I have never experienced this before and was so disappointed in my ingnorance. Since it was cash, my colleagues told me I would most likely be wasting my time."

Pros: "food and tablet for sale."
Cons: "Delayed both ways - very crowded."

Pros: "Just to clarify... I had a very short flight where entertainment and food were not an option. Overall, my first experience on Alaskan was great."

Pros: "The crew in Fresno actually moved me to an earlier flight that did not route through San Diego, but rather Seattle. They were super helpful and had excellent customer service. They actually checked me in before I arrived because the timing was very tight for me to check in on time. I had a great experience with the service in Fresno."

Pros: "The service ,everything !"

Pros: "Flight was on time"

Pros: "Good landing, good boarding, smooth flight"
Cons: "The seats are so crowded now I can barely fit into them, and I am a thin guy of just over six feet tall. I get so cramped in that it gives me muscle cramps over the period of the flight."

Pros: "I liked how fast the flight was and how quickly everyone was able to board"
Cons: "I am tall, 6'4", so my complaint is the same with every plane I have been on. The seats are too close together, both the seat in front and the seat next to you."

Pros: "Crew were very nice and helpful. They projected that they really enjoy their job and that made it a pleasant trip. We arrived early at our destination and great landing!"
Cons: "Food is okay and not much. The selection for those who want to eat healthier or have more is pretty limited. However, I haven't flown with any better choices on other airlines so hopefully the choices will improve."

Pros: "THE FLIGHT ATTENDANTS WERE VERY KIND AND READY TO HELP AT ANY MOMENT."

Pros: "Crew was awesome, very friendly. Pilot great at communicating, good snacks. Enjoyed the flight."
Cons: "The app for movies wouldnt download, the signal was too weak. Should have been communicated to download before take off"

Pros: "Nice staff"
Cons: "Airplane maintenance made us leave late so we almost missed our international flight with Japan air. Thankful Japan air waiting for us and Japan air rushed us through security to get boarded as quickly as possible."

Pros: "Awesome Crew with nice CLEAN aircraft"
Cons: "Nothing"

Pros: "The flight and how smooth things went."
Cons: "They said go to c1. Then panicking me that I'm going to miss my flight at b3. We never fly so it was kinda stressful not being told to go to the right place because it got changed"

Pros: "It's was great and a awesome experience for my first time in a plane . The pilot the flight attendants were very welcoming and very professional."

Pros: "Polite staff. Clean plane. Quiet ride. What more could ask for?"

Pros: "Non eventful, took off late but landed early. Crew was cheerful, pleasant and helpful, Head rests nice improvement, The mobile video device rental is interesting, seemed difficult for the flight attendants"
Cons: "Very, very cramped seating, Opportunity to improve on temperature control of the cabin."

Pros: "I liked the free movie choices and the flight attendants were very kind."
Cons: "My seat was at the very end and I was planning on buying a chicken dinner but they ran out just as they got to me. If I knew they didn't have enough dinners I would have pre bought one. It did have the option when I booked the ticket but it did not say that they may run out. It was a non stop 7 hour flight, it would have been much better with food."

Pros: "Attendants were nice"
Cons: "Paying to check baggage"

Pros: "And it was 100% on schedule!"

Pros: "Everyone was perfect..!!"
Cons: "Is a international flight and you guys don't have a real meal. We appreciate the snacks but a real meal is necessary"

Cons: "People wiping down their seats during the flight .... how silly"

Pros: "It was a safe journey good rest and a very smooth operation"
Cons: "More vegan options"

Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."

Cons: "Was not offered a drink in first class prior to take off."

Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Pros: "Crew, chairs, entertainment"
Cons: "Communication"

Pros: "All was good"
Cons: "All was good"

Cons: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."

Pros: "Awesome prompt and courteous service."
Cons: "Nothing"

Pros: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Cons: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."

Cons: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Pros: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Cons: "Best flight, security our always the downer in traveling."

Pros: "Great"
Cons: "Great"

Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Pros: "Everything"

Pros: "Great service by crew!"
Cons: "Took too long to get on board."

Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Pros: "Friendly attitudes"

Cons: "."

Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"

Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Cons: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Cons: "My flight got delayed for twelve hours with no compensation for a hotel."

Pros: "customer siervice was great and welcoming was awesome"

Pros: "Excellent Detroit crew"

Pros: "On time departure; good updates by flight deck; luggage arrived unscathed."
Cons: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Pros: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."

Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"

Pros: "Got a window seat, my luggage arrived with me"
Cons: "Late"

Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Pros: "The flight attendants were very friendly"

Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."

Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"

Pros: "Great staff, quick service."

Pros: "Perfect"

Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."

Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."

Pros: "Efficient, comfortable, on time"

Pros: "It's hard for me to write this review as the first 4.5 hour leg was incredible. Staff was very friendly and did a great job. Otherwise, the equipment was old and dated. Good thing it's only an hour-ish flight."
Cons: "Old plane, hard seats designed for humans less than 3 years old."

Pros: "Service."
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."

Pros: "Row to myself"

Pros: "great"

Pros: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Cons: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"

Pros: "The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels"
Cons: "Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway."

Pros: "Nothing."
Cons: "Staff, room, boarding process, flight schedule and more!"

Cons: "American has no respect for their customers. Counter agent NEVER called group nine to board, then got on the loud speaker and said, “final boarding call, doors will close 30 seconds after the end of this message.” Wha? Poor customer service..."

Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"

Pros: "Comfortable and on time"

Cons: "When I️ went to the gate to Ben seated they said there was overbooking, but 10 min before departure they allowed me to fly"

Pros: "I miss the first leg of my flight and they cancelled my whole ticket and didn’t rebook me. This was an intentional flight. I paid $1500 for the ticket and even when another airline was going to fly me to catch the second leg they denied me. This was my worst experience, I have missed flights before and I get rebooked pay some fee but I still get to my destination. I missed an opportunity to pay last respect to my dad. I’m so very disappointed"
Cons: "The customer service is just horrible. They simply don’t care about you just what you paid."

Pros: "Smooth ride and friendly staff"
Cons: "We were a little delayed"

Pros: "Friendly crew and efficient boarding"
Cons: "Older plane without individual entertainment choice. No food other than a single bag of pretzels offered."

Pros: "All American Airlines employees were very polite and very efficienct. My travel plans went off without a hitch."

Pros: "Smooth flight home from Cancun."
Cons: "Late arrival."

Pros: "The smooth take off and landing beat Pilot and the flight crew ...... "FANTASTIC""

Cons: "Being led to pay to select seats on flight that was only 50% full"

Pros: "Plane was clean; staff professional; no issues."

Cons: "Forgot to give me my drink"

Pros: "Friendly crew. Comfortable flight."
Cons: "No seat TV."

Pros: "None at all. Very poor customer service."
Cons: "Very poor customer service. Flight attendant name Daryl H. Colored male , declined to help me put my carry on luggage onto the over head bin. Instead he scolded me not to bring carry on luggage if I can't put it in. The bin wax too high for me . I'm 4'10 inc tall and unable to reach the over head bin. And Daryl H, was sitting on my paid chair. A nice passenger offer his help and put the carry on to the bin. I will not book this airline again."

Pros: "Nothing"
Cons: "Worst staff never flying with this airline again"

Cons: "Delay with out any real information or updates. Nothing done for the inconvenience. Will not fly American Airlines."

Pros: "Entertainment"
Cons: "Delays I missed work Delayed three hours"

Pros: "Crew was amazing, flight was amazing. No complaints!"

Pros: "Direct flight"
Cons: "Delayed 2 hours, gate changed, no free food"

Pros: "Was about an average flight for domestic travel."
Cons: "Leg room on flight wasn't the greatest and seat recline also slides the bottom of the seat forward."

Pros: "It was easy checking in and getting boarding pass online. OMG"
Cons: "OMG. Horrible experience. The 8:20 am flight didn't leave 'til noon. There were several changes. We were moved to different gates FIVE TIMES!!!!!!!!!"

Cons: "Our flight was delayed and then cancelled. We were given new flights the next day 8/20/16 and that was delayed for a few more hours. We wasted a day and a half at the airport and our hotel for the first night could not be refunded."

Pros: "I liked the customer service from the employees trying to help everyone get situated from the flight cancellation."
Cons: "I didn't like how there was no communication from the airline that the flight was canceled and that we customers and employees at the Fresno airport. We should have received notification as soon as the flight was canceled so we don't have to spend all day at the airport thinking it's just a delay."

Cons: "Flight delayed for 4 hours"

Pros: "Absolutely nothing"
Cons: "This airline was extremely disrespectful and treated us like animals after cancelling our flight ..."

Pros: "Nothing!"
Cons: "Ladies in the front desk are super RUDE yes I said super not just rude! I WILL NEVER book with American Airlines again. Worst customer service I have ever encountered. When I left from Fresno onto when I left from Pheonix!"

Pros: "Nothing I like"
Cons: "Family trip ruined because of the delay departure. And the airline is not able to do anything to make this situation better. The wait line is over an hour. Most ppl miss their flights. The crew member at the desk is very rude and doesn't have patience to explain my questions. Unsatisfied experience ever!"

Pros: "Outside my issues, everything else was quite pleased"
Cons: "I was charged twice for my seat. Purchase flight and I chose my seat. Both charges were separate. Once I made it to the airport I was charged again for the seat. Really confused with this matter. One ticket agent was anything but unpleasant, I am disable and I had to load my luggage on the ramp. Very unprofessional. Those two situations sad"

Pros: "Not much."
Cons: "Cramped seats; no on-flight entertainment. Boarding was unorganized. Overhead bins packed to overflowing."

Cons: "Once again the flight was delayed. Last time American Lost my connection TWice! It took me two days to reach my destination. I was cramped in a middle seat and one of the flight attendants was rude."

Pros: "On time flights."
Cons: "Middle seat."

Pros: "Plane didn't crash."
Cons: "Late flight, they didn't update the board at all. Forced me to check my carry on luggage because they didn't do their job correctly. Overall terrible service, will avoid AA in the future."

Pros: "The service was good. Headrests were nice, recliner had good range."
Cons: "Would have paid more $ for more space, but not willing to pay first class ticket price $$$. Elbow room could always be improved."

Cons: "The flight was cancelled. Then we all were told to re-ticket at customer service. Waited on the line for 2 hours to get a stand by ticket for the next flight. Luckily I was the second from the last that got the seat, or else I would have to wait for the next flight which would take even longer than just drive to Vegas myself. I asked customer service to accommodate me with some food coupon since I had to wait for the next flights...they said they don't have that kind of accommodation, really?!!!"

Pros: "The crew was nice enough , app updates are nice"
Cons: "To many technical issues with this airline , everytime for the last 2 years there's a mechanical problem or issue with a plane blocking runway . Honestly I've never been on time with an American Airlines flight . I could have taken a bus and gotten to my destination faster, communication is poor , had to walk from terminal 4 to 6 because they have gates at both but didn't post the correct terminal to my ticket , so I walked from 4 to 6 ... Then the delay made me walk back to 4 because of a gate change . Then we waited on the plane for another half hour . All in all its not really the staff but more so the actual operation of the airline that I'm not willing to work with anymore ."

Pros: "That we finally left"
Cons: "We were delayed for 3 hours with the smallest amount of communication about what was happening."

Pros: "Crew was awesome and attentive. Smooth flight and clean."
Cons: "Mone"

Pros: "Professional attitude of the crew"

Pros: "On tome"
Cons: "Nothing"

Pros: "The flight was shorter than expected"
Cons: "They don't really explain the safety procedures and the FA's were a bit rude at times."

Cons: "traveling at night"

Pros: "With this one I didn't get to pick my seat there was an over weight person searing next to my husband and he could not put down his armrest because she was on his seat they should make them buy 2 seats or buy first class. So that they other person doesn't have to suffer"
Cons: "Make them buy 2 seats or buy a 1st class seat!"

Pros: "Speed check in"
Cons: "Nothing"

Pros: "Clean Fresh New"
Cons: "Hot"

Pros: "Movies"
Cons: "Flight changed 4 times from gates to departure time the guy on the side of me smelled really bad"

Cons: "The kiosk didn't work and sent us to check-in from which they couldn't figure out why the tickets wouldn't work. There was only one attendant at the ticket counter for the entire airline. And finally when the problem was finally resolved we nearly missed the flight; despite being there nearly 2 hours early."

Pros: "Pilot and crew were excellent.."
Cons: "I haven't flown American in three years and I see why I stopped. Very sad and extremely disappointed.. It took an 1 hr+ after landing to retrieve our luggage..in all my years of flying,i've never experienced that."

Cons: "If you dont have TSA precheck....get it...lifesaver"

Cons: "The plane was filthy. It made me sick thinking that im stuck on this plane that they never clean..in the peak of sick season."

Pros: "Crew was nice"
Cons: "Leg room"

Pros: "The crew was good , plane was delayed and late for departure. Second flight was delayed by 2 1/2 hours , I just can’t catch a break !!"
Cons: "I could not log onto the website and check my carryon bag , cost me $50 at check in. It would not recognize my number for the first flight. I’m a known traveler on Frontier so I did log in with them ."

Pros: "The crew was amazing"

Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."

Cons: "Delays!!"

Cons: "Bags charge for 105$"

Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"

Cons: "So many charges at every step. $5 for boarding passes?"

Cons: "Flight was very late. Have to pay $45 for a carry-on bag. Seats were uncomfortable and have to pay for all snacks and drinks including water."

Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."

Pros: "Quick boarding with no fuss."
Cons: "The planes could be a lot cleaner."

Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"

Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."

Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"

Cons: "Our engine seats at the rear of the plane were of course a little noisy at first. We got these seats on both our flights. Hoped that at least one-way we would have managed seats with a window."

Pros: "Love the ticket price, but charging $44 for a carry-on? C'mon man! Added charges that were worth it? Priority boarding: $15, Exit row seating: $25 Also be advised that all food & drink is for purchase and must be purchased with debit or credit card - absolutely no cash."

Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"

Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"

Pros: "Cheap fare"
Cons: "High baggage fees. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. Seats don't recline."

Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"

Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"

Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."

Pros: "Cheap"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."

Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."

Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."

Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."

Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"

Pros: "Nothing."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."

Cons: "Muy mal aerolínea"

Pros: "Airline was great. Told us right away they were only going to do one drink service so we could order two. Left on time and had no issues. Would definitely fly with them again. Even though you have to pay to check a bag, it's still a better deal than any other airline out there. People need to stop complaining about the extra fees, do you want cheap or not."
Cons: "Nothing. Was exactly what I expected for a $35.00 flight."

Cons: "everything was poor"

Pros: "Nothing"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."

Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."

Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."

Pros: "Time of travel"
Cons: "No leg room"

Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "noise"

Cons: "The weather blizzard and freeways being closed. I missed my flight"

Pros: "Check in was easy, seating comfortable, staff very polite"
Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight"

Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."

Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"

Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."

Cons: "Plan was 4hrs late"

Pros: "Flight was on time"
Cons: "Window shade was broken. Seat doesn't recline. Leg room was less than usual. The plane smelled old mildew-y. Overall horrible flight"

Cons: "The entire crew was rude"

Pros: "Good on the price."
Cons: "Plane was delayed, but wasn't the airlines fault just bad weather. Didn't like that I was charged for a carry-on bag, those should be free."

Cons: "The flight was delayed. Then once aboard, the seats were hard and I could feel the metal pieces through the seat and the back rest for the entire 4 hour flight. The flight attendant wasn't plesant either. She asked if I wanted anything to eat or drink and when I asked her what she had, she proceeded to point to the magazine and told me to look there. Don't want to fly Allegiant again."

Pros: "I want $254 visa gift card as a refund!!!!!"
Cons: "Please see above"

Cons: "No leg room"

Cons: "No bags to go to overhead bin"

Pros: "Nothing"
Cons: "Customer Service was poor Complete disregard for customer UA need to work with airport personnel to move luggage faster, especially for international travelers who have connecting flights. Ended up missing my connecting flight after waiting 1 hour for my luggage"

Pros: "On time departure"
Cons: "No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing). Terminal boarding area was too cold."

Pros: "Boarding was very easy , no long line , trip was on time ."

Cons: "The crew no food no pillow no blanket"

Pros: "I liked temperature!"
Cons: "My flight was delayed 3 times which led me to being 1.5 hours late to my meeting. We weren't told there was going to be a delay until we lined up to start boarding!"

Pros: "Love the free tv/movies with the United App. That was great!"

Cons: "When i came back to my country everything was ok until i got my credit details and i saw that your receptionist stole money from my card. I should have pay for an exstra suitcase 60 dollars so i gave the receptionist my credit card. Yesterday I got my credit details i saw an extra charge of 400 hundred dollars !!! I am so mad and im waiting for you to cancel it and recompense. I hope it will be soon before i involve a layer and require you. My phone number is +97224518838."

Pros: "nothing my plane was canceled"
Cons: "that my trip was canceled"

Pros: "I'm so glad I stuck with loyalty to United. They have a really good Status program that gives all the extra little touches of comfort, especially on long flights!"

Pros: "Service was excellent"
Cons: "Seats are contrived - knees bumping up against seat back. Maybe ok for short flights but 5 hours is too long"

Cons: "Failed to compensate my flights and hospitality. Not a better place to be stranded. Fresno, ca. Not impressed."

Pros: "the crew was nice. mostly what i liked"
Cons: "didn't like the fact had to check in my carry on. so many of the passenger were had more than a carry on, wasn't pleased with that."

Pros: "Flight not full so with empty seat beside me I had lots of room to sprawl!"
Cons: "I still think it's wrong for airlines to charge for food so I didn't buy any. Couldn't get United app to work so no in-flight entertainment except what I brought."

Pros: "Staff was friendly and attempted to be helpful."
Cons: "Was delayed and missed my connection home. The hotel provided by United was dirty and run down. They gave me food vouchers for the hotel but the hotel did not have any food options. I was rescheduled on a flight home and was forced to sit in the row in front of the bathroom by the window. Likely the most cramped seat on the aircraft. I literally could not sit upright with out my head striking the wall. To top it all off they lost my bag. After hours of wrangling with the baggage folks it could not be located in their computer system at all. I was told they could only reimburse for $3,500. Needless to say I had some expensive camera equipment in my checked luggage and was not too excited about this reimbursement cap. By some miracle the bag ended up at my home destination. It was off in the corner of baggage claim. No tag on it, no one standing around it, no one knew anything about it. I just happen to walk by it on my way out of the airport. Horrible experience. I think I’ll stick with the other airlines in the future."

Pros: "Boarded the plane at regular time but then had to get off because our pilots were switched to another plane. We had to then get off the plane and wait 2 hours for our next crew of pilots. It was a frustrating trip."

Pros: "outstanding service from the flight crew - makes me very happy to fly United comfortable seating and in-flight options clean, efficient gate made for a pleasant boarding experience"
Cons: "folks in economy that stuffed their items in business class which made getting my items extraordinarily difficult. Flight attendants should be monitoring this as it defeats the purpose of flying exclusively on United and premier status, which includes the benefit of getting off of the plane quickly upon arrival. whoever thought the ratio of eggs to oatmeal meals is completely off base. At least 7 more passengers would have preferred eggs, but were told there were no more to be offered. intercom is way too loud, esp. if you have earbuds in - we can hear you through the earbuds, esp. when plugged into the console when we'rer watching movies"

Pros: "I got to have a whole can of juice not just a small glass, yes, thank you."

Pros: "I was short."
Cons: "Plane was late arriving and had to chance plans at final destination for pick up."

Pros: "Done with United! Will never fly them again. Every flight is overbooked. Just a matter of time before you get screwed."

Cons: "My 6:50 am flight was canceled at 11:40 pm the night before. Spent an hour and 15 minutes trying to talk to costumer service before I gave up since it was 1:30 am. Got put on a standby list for a flight and the flight was 5.5 hours delayed. Finally left SFO to San at 2 pm after being at the airport since 7am. Was supposed to originally be there by 8:30am but had to use my PTO since I missed the whole day of work."

Pros: "Service was fine, friendly flight attendances."
Cons: "Movies were not on demand, you had to wait until they would start. Then, you would be missing more than one, or watch not from the beginning."

Pros: "Danny the crew member"
Cons: "Our pilot called in sick and the airline had no back up. It delayed our flight 1 hour and 20 minutes, which made us miss our connecting flight. We stayed in the airport 10 hours to get a flight out to Portland. Whole day of vacation ruined."

Cons: "My flight was delayed an hour and we sat at the gate with no explanation why for over 20 minutes."

Pros: "The flight attendant was fabulous."
Cons: "The seats are too small for me but that's my fault for being very overweight."

Pros: "The flight nice to relax & chill after a stressful day. Snacks were ample in size having to pay for them. Free soft drinks & water throughout the flight was a nice touch. Gave you the can & an extra sitting towards the back of the plane. Nice touch."
Cons: "Dirty outside window."

Pros: "Flexible flight and schedule is on time. Usually I taken United for my traveling ."

Pros: "Flight was on time. Staff were polite. Flight was totally uneventful (just how we like them)."
Cons: "We were all required to check our carry-on bags as we boarded as there was apparently no more space in the plane, though once on board, there was space in the overhead storage - I think they did it because it was expedient for them to have us do so. I didn't eat any food so can't really comment on it (gave it "okay" but don't rely on that). The screen for my seat didn't work - no big deal on a short flight but there you go."

Cons: "No snacks, only beverages and wifi wasn't included in ticket price."

Pros: "Not bad just not good."

Pros: "Boarding was extremely slow. Not enough overhead space left which required almost all of group 5 to check bags. Flight attendants were not very attentive. Seats were thinly padded."

Pros: "The flight attendant on the flight was fantastic"
Cons: "The crew member at the gate told me I was 'lucky' to have gotten a seat on the flight...I didn't have a seat assignment prior. I found this offensive considering I paid for a ticket, checked in online the night before, etc. I told her this and she responded that 'this was how it worked.' I already avoid united in general and will not be flying with them any time in the future."

Cons: "No TV screens"

Cons: "Broken seats caused delays. Older aircraft needed TLC."

Pros: "short flight so no entertainment and water only :)"

Cons: "Didn't get to get on your flight due to your error"

Cons: "On the day we were to begin our trip, our flights were delayed so late that we had to be changed to a completely different airline. There was absolutely no explanation as to why the plane was unavailable. On our return flight home, once again the flight was delayed too late for us to make our connecting flight. We were told we would have to change airlines again. We spent 13 hours sitting in the airport waiting for a flight to take us to our destinations. Poor weather was not an issue . We will never book a flight with United ever again."

Pros: "Nothing!"
Cons: "Flight delayed 6 hours. I was promised overnight stay. That didn't happen. The customer service rep said, "it's not my problem" when I had to reschedule my client and business twice! My luggage and was lost. I will never book or fly with you again. And you can bet I'll be making several complaints to BBB etc."

Pros: "It Washington gastar than i thought"
Cons: "Bathroom smelled"

Pros: "Getting to San Diego."
Cons: "The huge lines and almost missed my flight due to Homeland Security."

Cons: "Flight diverted to LAX then stuck on tarmac for 2.5 hours waiting for decision. Then waited for bus to terminal. Then waited 45 minutes for baggage to unload. Then put on a charter bus to San Diego. When arrived at SAN had to wait 45 min for a cab because United didn't let the cab companies know that 250 people would be arriving at 2:30AM. So instead of arriving at 9PM we arrived in the middle of the night with horrible service all around."

Pros: "Comfortable."

Cons: "The flight was delayed and it was freezing. The TV monitors kept turning on and off and it was a night flight with the lights off, so it kept waking me up."

Cons: "I lost my opportunity to attend a work conference due to detours, mechanical issues, and poor planning. I also lost my $1000 grant that I would have received through the conference. All.i.have is a hurting back, empty stomach, and money lost on a terrible experience. Will not use United anytime soon. I wish I could change my return flight to another carrier"

Cons: "Flight never happened."

Pros: "San Diego"
Cons: "United airlines"

Pros: "A little bit of turbulence but the crew handled it with ease! Very quick and easy flight. Actually arrived ahead of schedule on both legs."

Cons: "I was put on a later flight that connected in Houston because I couldn't use my TSA pre-check benefits when booking with you. This ruined my trip! I will never use your services again & will share on social media."