Pros: "This is always a quick flight. They usually only serve OJ and water, but the time goes by that it doesn’t matter!"
Cons: "The inflight system was hard to use. The rented iPads had to be given back almost an hour before the end of the flight."
Pros: "Andrew and James the flight attendants were fantastic. The flight crew was great. Very smooth flight."
Pros: "Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much."
Pros: "Everything was superb! The airline I prefer did a great job! The seats, the food selections, the staff - everything!"
Cons: "Nothing. Everything was just perfect!"
Pros: "The crew was very happy and welcoming."
Cons: "We were late and I missed my flight. I was told Flt 452 from LAX to JFK is notoriously late. Also, there could have been more updates about our delayed arrival."
Pros: "I just really like the customer experience with Alaska. I dislike flying, but Alaska makes things as painless as possible."
Cons: "I don't think anything could've been better, it's not possible to be comfortable in coach, but we all already know that."
Pros: "Food was excellent service was good"
Cons: "Boarding was too slow we sat at gate for almost an hour for baggage to be loaded"
Pros: "Crewnwas good,.once they got on a plane that worked we.gotmthwur quickly. Glas they didnt keep going with an unsafe plane."
Cons: "The delay sucked."
Pros: "I did like the space between the seats, it felt roomier than other airlines. and the seats were pretty comfortable"
Cons: "I was never able to connect to the inflight movies on the flight even after downloading the app and following all the instructions. That was pretty frustrating."
Pros: "Smooth onboarding. By rows. Love that! Very professional and kind staff, ground and air crew! Delta is terrific!"
Pros: "Everyone was perfect..!!"
Cons: "Is a international flight and you guys don't have a real meal. We appreciate the snacks but a real meal is necessary"
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Pros: "It was all good glad the last leg of the trip was pleasant."
Pros: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Pros: "It suited the time i could travel"
Cons: "I felt although they said the two attendants were great they were at best mediocre especially the man"
Cons: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Pros: "Good seats"
Cons: "Flight was delayed and my luggage didn’t make the plane."
Pros: "Crew is always friendly"
Cons: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Cons: "The plane was filthy. It made me sick thinking that im stuck on this plane that they never clean..in the peak of sick season."
Pros: "Not much after sitting in the airport for two extra hours on both flights"
Cons: "They could have boarded flights on time or at least explained why the flight had been delayed."
Pros: "Boarding was fast. We arrived early."
Cons: "It was too cold & they kept turning on the lights (it was a late night flight)."
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Pros: "The crew was good , plane was delayed and late for departure. Second flight was delayed by 2 1/2 hours , I just can’t catch a break !!"
Cons: "I could not log onto the website and check my carryon bag , cost me $50 at check in. It would not recognize my number for the first flight. I’m a known traveler on Frontier so I did log in with them ."
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Pros: "Definitely the price. Fairly quick boarding process, just a little congested. Decent priced drinks."
Cons: "Not the most comfortable seats, but there was no one next to me, so it was okay."
Pros: "The staff was friendly"
Cons: "The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable."
Pros: "Great crew and online customer service..."
Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"
Cons: "Sat on the plane for over two hrs. Brat for a kid behind me kicking seat"
Lots of turbulence on this flight, which limited beverage service. Despite the length of the flight, there was only one beverage service, and the "snack" they handed out was a single packet of Biscoff cookies. It was a newer plane with outlets for plugging in devices and a shelf for placing a cell phone to view -- all that was great. The free entertainment was also great and much appreciated, as my husband had finished his book and needed something to amuse himself during the long trip. But if the airlines could just give us passengers a bit more seat space, it would improve things immensely; the guy next to me was well over 6-feet tall, and he couldn't help but extend his knees into my space.
Pros: "Smooth price getting boarding pass and we were anytime sit together"
Cons: "All good"
Pros: "Leg room"
Cons: "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."
Pros: "Seats seem to get smaller but overall a good experience"
Cons: "Seat room"
Pros: "Yes! They were helpful and nice as well on the flight."
Cons: "Mhm.. Nothing."
Pros: "Crew did the best they could with the situation"
Cons: "An hr delay because our plane was delayed an hr due to there being too much fuel and it seems a lot of delays that were very preventable"
Cons: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
Pros: "Crew was nice. Had no problems with my carry on."
Cons: "Paying for an assigned seat is ridiculous so my friend and I didn’t sit next to each other."
Cons: "The crew was outstanding and the aircraft was new and comfy"
Pros: "Got there safely."
Cons: "The seats are miserable small and uncomfortable. More options for snacks for the cost of the ticket!!!"
Pros: "Very organized"
Cons: "No issues, I found value for the amount I paid for my flight"
Pros: "Nothing...I missed this flight due to negligence, miscommunication, and incompetence by the front desk agents."
Cons: "Service for people not able to sleep on the long haul"
Cons: "The seat that don’t recline have a very poor posture to begin with. Flight was delayed and didn’t depart for a while."
Cons: "My name was on both reservations, i did not notice this until my wife and i tried to check in. They would not change the name on one of the tickets to my wife, Kathleen. So we had to cancel the entire reservation. I have trip insurance with Allianz, and am trying to get a refund for the tickets. If"
Cons: "proverbially poor United service, this time compounded by weather-related flight delay. when gate agents are nowhere to be found and all the information one gets is terse departure update via the app, one knows that flight should have booked on a different airline."
Pros: "Friendly service"
Cons: "Cramped seating in basic economy, the upgrade seating wasn’t much better"
Pros: "The crew was great and the landing into Denver was very smooth."
Pros: "Amazing crew"
Cons: "Tight seats, no access to actual WiFi unless you purchase a yearly or monthly plan"