Daily cleaning, installation of cabin HEPA filters
Delta, Virgin Atlantic and Aeromexico have all waived their change and cancellation fees on flights from Georgia to Caribbean Islands. Confirm policies on booking site.
Delta and Alitalia do not allow booking a middle seat on flights from Georgia to Caribbean Islands.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Georgia to Caribbean Islands.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Caribbean Islands from Georgia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Caribbean Islands with an airline and back to Georgia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Caribbean Islands from Georgia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "All my needs were met, but at times I did feel like staff were perhaps “inconvenienced/annoyed” by my frequent requests for water. I drank alcohol and thus wanted to stay as hydrated as possible. Also, the seat belt thing/issue. FAA or someone needs to review and update the bathroom policy. Consuming water is vital for our bodies and we need to be in situations that allow us to do so and also allow us easy access to flush out our toxins/liquids."
Cons: "No room in seat where this is suppose to be room. Arm chair tray tables??? Come on now... its 2019. TV was to small and poor TV quality."
Cons: "Double verification at JFK due to booking via agent. They stopped the travelers for dou le verification which they have verified all the douments double time"
Pros: "On plane crews were fine."
Cons: "When I missed my connecting flight in MCO to SWF, I felt the airline staff was at best indifferent to trying to get me back to my original destination. Customer service was pathetic."
Pros: "Nice crew, reasonably comfortable seating"
Cons: "One of the requested meals was not vegetarian and another was a very basic sandwich (not filling or at all appetizing)"
Pros: "The staff was very nice."
Cons: "We wasnt told how to use the tvs and where to put earbuds."
Pros: "I really enjoyed my flight. I generally fly Delta but I was really impressed with so many features this flight had to offer. Free television with movies and free WiFi. The staff was very friendly and the snacks actually were some of the things I get at home. I will fly jet blue in the future!"
Pros: "We upgraded to the “extra legroom” seats and they were so comfortable. The free entertainment was very nice and made the flight time pass quickly. The crew was friendly, attentive, and kind. We are looking forward to flying with them again."
Pros: "The flight crew was very attentive and friendly."
Cons: "Plane needed to be cleaned."
Pros: "This was the most comfortable airplane ride I’ve taken in such a long time. I’m not even sure why I’ve never flown Jet Blue. I wish they went to more places because I’d use them for all these overseas trips I wanna take lol. Snacks, water, television, a smiling seemingly genuinely happy crew. What more could you ask for?"
Pros: "JetBlue has always been decent. I like that this trip the flight was an easy board on and off."
Cons: "With all Planes now it seems the seats are for quantity and less quality. So it's fairly uncomfortable to sit in them. Plus when you have back problems that doesn't help. Cheap ticket will equal a cheap seat."
Pros: "Everything,the crew etc"
Cons: "No complaints"
Cons: "Delayed 5 hours for no apparent reason"
Cons: "Flight was 45 min late inbound to ATL"
Pros: "Absolutely great leg room."
Pros: "Well organized"
Cons: "There wasn’t a thing that needed to be fixed. Future airlines."
Pros: "Legroom, free movies, and the crew members were courteous, and professional."
Cons: "They only offered chips as snacks; I wish there were really foods I could order."
Pros: "The fact that I was informed of the delays and the gate change by way of email."
Cons: "Delay delay delay delay"
Pros: "The crew was professional and did a good job."
Cons: "The plane arrived late from another location. I understand this was probably out of JetBlue’s hands. The plane seemed really dirty. I’m used to flying Delta out of Atlanta so this was my first JB experience. I was really disappointed with the condition and cleanliness of the inside of the plane."
Pros: "Timely and pleasant experience. My extra space seat assignment was grea."
Cons: "No particulars"
Pros: "The entire experience"
Cons: "Couldn't find any thing to grouch about"
Cons: "Going there was no snack or coffee especially an early flight."
Pros: "Quick boarding, on-time departure, early arrival, outstanding staff, and loved being able to watch a variety of channels during the flight!!!"
Pros: "Jet Blue was GREAT- as usual. I want you to know that getting through security in ATL airport was an ordeal. Incredibly long lines, disorganized (a sign clearly said, TSA Pre-check- line up here) and then the people managing the lines yelling at us (and this is an observation) because they wanted us lined up further back. This was baffling because the actual line into the TSA space was empty at that point. I think the ATL security staff could all benefit from some further training about to work with people effectively AND ATL airport needs to look at their systems. I know it's a busy airport, but there has to be something better than what they are doing now!"
Pros: "My partner and I bought extra legroom seats we could sit together. They were expensive but nice. The crew was very friendly and tried to help with my broken screen/entertainment system. When the attendant couldn't fix it, she said she could offer me a cocktail but since it was 10:30 am, it was kind of hard to justify."
Cons: "It's a first world problem to have a broken personal entertainment system at your jet seat so, of course, one keeps these things in perspective. I mention it only because this flight was relatively expensive ... and I was really looking forward to watching The Greatest Showman. :-)"
Cons: "Flight was delayed"
Cons: "There were no immigration arrival cards on the plane and we sat in the plane for an hour after landing. Inexcusable"
Pros: "The crew was nice and polite."
Cons: "JetBlue flight was delay us for 3 hours without any explanation. Made us feel unappreciated as customers."
Pros: "On time!"
Pros: "The professional crew"
Pros: "Nothing at all. Worse experience in my life."
Cons: "My flight was delay about 8 times of not more I end up getting to my destinations 5 hours later. It was the worse experiencing of my life I would never ever in my life would flight JetBlue ever again."
Pros: "Plenty of Leg room and overhead compartments"
Cons: "Every segment of my roundtrip flight was delayed or late, including the last leg of my flight delayed multiple times. I could not check in for my last segment on-line via my phone. The message I was given during check in process said in red letters, that I needed to speak to an agent at the counter. I was on a tropical island, i couldn't just run down to the airport. I tried calling customer service, but wasn't able to connect due to bad cell service. My connections were tight and because I couldn't checkin the prior day, I was not allowed to get a seat on my original flight. I was rescheduled on to new flights and those were delayed. I sat in Ft Lauderdale for 6+ hours. Once on the plane, I was assigned a seat that doesn't recline. What was originally supposed to be a 5 hour travel day turned into a 15+ hour travel day. There were no weather issues that day, just JetBlue being terrible."
Pros: "We got there safely"
Cons: "Crew seemed rushed and tired. Short answers. Couldn't hear the call to board or instructions from the Jet Blue area where you could recharge electronics, so the crew seemed peeved when I didn't have my passport at the ready. I expected a much more upbeat and festive feel going to a happy place like Nassau but instead felt pushed along."
Pros: "It's a budget carrier - I don't expect great food and brand new upholstery. I expect safe, on-time travel, and JetBlue meets and exceeds my expectations every time. Very happy. A great, community-involved company too."
Cons: "Free Wi-Fi, but it seems you have to sign up for an account or/and do something with Amazon. Needlessly complicated. If the Wi-Fi is free, just let passengers join."
Pros: "Landed early and safe"
Pros: "The crew and food was great. Great flight"
Cons: "Nothing it was great leg room was great"
Pros: "I love how JetBlue has reasonable prices and offers great snacks in board. The planes are comfortable."
Cons: "This is not the first JetBlue flight I have been on that was delayed. In fact, most JetBlue flights I’ve been on have been delayed! Luckily I didn’t have connections and wasn’t in a rush but it’s disappointing."
Pros: "Flying Friday before the holiday could alway be a challenge but we arrived only a couple minutes late. It was a perfect flight even with a full house."
Pros: "Service was prompt, reps were courteous, flight was on time and they provide snacks... been flying them for over 10 years and have NOT had one bad experience."
Pros: "The ride was smooth"
Cons: "No complaints"
Pros: "I was treated with empathy and compassion on my roundtrip flight from NYC to ATL. I suffer from severe anxiety and I am facing my fear of flying without medication and I expressed this to the staff and they were attentive to make sure I was okay. They answered all my questions and gave great advice about how to tackle my fear. Great job JetBlue recruitment and training."
Cons: "No one compliant"
Pros: "Information about length of flight and what to expect. Smooth flight"
Cons: "My tv screen didn't work"
Pros: "on time, early, friendly flight attendant. clean!!!"
Pros: "Smooth flight"
Cons: "Tvs were off for the entire flight, and no explanation."
Pros: "The crew held the plane for my traveling partner when we were late to the flight. He got stuck at the security line and navigating ATL airport is not easy, to say the least. The front desk gate agents held the plane a few extra minutes so that we could board. Thankfully so because it was the last flight out for the night."
Pros: "Yes crew was great"
Cons: "More leg space"
Pros: "Delta has a pretty good entertainment system. Lots of movies to watch and the system works well."
Cons: "Seats are very tight and uncomfortable. The food was horrible. Tasted like a $1 frozen meal that was microwaved til mushy. It was chicken but I couldn't tell you more. And flight attendant helpfully described it as 'chicken'. Breakfast was a cold roll, a piece of cheese and some awful yogurt. This was the most unbearable 8.5 hours of my life."
Pros: "Let’s face it-no one likes a 14 hour flight. But the staff was great, food pretty good, movies flew by and we arrived early and happy and bags at baggage claim by the time we got"
Pros: "Two Delta agents a kiosk assistance were not aware of the Hurricane Irma policy of waiving baggage fees to my destination. I informed them that the website indicated it would waive baggage fees to certain destinations if checked in at the airport before a certain date. Another Delta agent nearby had to show them a copy of the policy before I could get my baggage fees waived."
Pros: "The flight attendants were great."
Cons: "Felt like a sardine . Just like ALL fights these days."
Pros: "on time, clean, prompt. no problem."
Cons: "The food service was way to rushed , no time to relax with a cocktail before dinner was being served. The warm mixed nuts were stale tasting. The soup was excellent. The breakfast was not edible . Not your usual standard, Delta. Makes me sad as my late husband was a million miler plus and we have always been loyal to you, Seems like you have too many passengers in business class to provide food and service you can be proud of"
Pros: "They have the flight very well planned out, you get frequent drnks and food initially and then they turn the lights out for a good amount of time so that people can rest. Then, they come by again before landing with more drinks and a snack. Very well coordinated."
Cons: "Really, my only complaint is that after leaving Atlanta ~ 4 pm,,you arrive in Europe at 8 am. The first day is very difficult to adjust to. I would much rather arrive in Europe at night, and get to rest for a night before starting."
Cons: "While there was plenty of space on the aircraft, I was forced to gate check my carry on."
Cons: "No power to charge"
Cons: "Like everyone says - could use more leg room. Theres no way to stretch legs which is a problem on ling flights. Why not lift up the seats by a few inches? This would create more leg room underneath without changing the number of seats and doesnt impact the head room much."
Pros: "Nice crew and good equipment"
Cons: "Bad bad food very disappointing"
Cons: "cramped in economy class"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."
Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."
Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Cons: "Delayed flight, mechanical"
Pros: "The crew was very friendly and ensured you had everything to your comfort . Great selection on movies . The food and wine selection was divine. Great service"
Pros: "Customer service very courteous and friendly."
Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"
Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."
Pros: "Great helpful happy staff, made you feel welcome. Good atmosphere and peaceful. Food excellent."
Cons: "On transatlantic flight , seats comfortable but inadequate recline for a night flight and no footrest."
Pros: "The cinnamon cookies, the in-flight movie selection, and the helpful flight crew helped make this flight not as bad as it could have been."
Cons: "There was an infant in the seat directly behind me that chose to cry and scream through a large part of the flight. The mother of this child did not/was not able to keep the child from crying. Even with headphones on, this child's crying persisted to pierce the ears of every passenger within 5 rows of it."
Cons: "Did not have the movie that showed in the sky magazine. The touch screen didn't sense touch very well."
Pros: "The crew friendly,boarding was easy the flight was comfortable they even went around and gave blankets they could do a little more with the snacks. There were TVs so the entertainment was really good. Seats didn't go back, wish they did."
Cons: "I wish they had more snacks like JetBlue but all was fine."
Pros: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"
Pros: "The in-flight service was extremely good."
Cons: "The seat was slightly too short for me. If Delta provided a soft mattress cover, slimiler to that of Virgin Atlantic, then the flat bed would be far more comfortable."
Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Pros: "Crew was pleasant and helpful"
Cons: "In flight internet didn't work at all Seats were incredibly tight"
Pros: "Staff friendly & made sure that everyone on the plane was aware of someone with a peanut allergy so no peanuts were to be eaten. Ground staff worked hard to get us rebooked & on our way as our first flight was so late that we missed our connection. So glad to finally see a charging port as our long haul flight didn't have them."
Cons: "Not the crews fault but this was the slowest disembarking process on a plane that I have ever seen. Hard to get comfortable in the seat. Not able to sit with husband as it was a rebooked flight & the flight was full."
Cons: "No free meals."
Pros: "Not much to like since the flight was canceled."
Cons: "Flight was canceled. The system tried to automatically rebook us but gave us a new itinerary from our original departure point, apparently un aware that we had already left. So, we were stuck in Atlanta airport with no good way to our final destination. Instead of waiting for 22 hours for the next available flight, or driving for 7 hours from Atlanta to Cincinnati, we had to fly into another city and drive to Cincinnati from there AT OUR OWN EXPENSE. It was a rebooking nightmare."
Pros: "Good experience given that it was a long flight."
Cons: "How about meal service on the 5hr flight from Atlanta to Portland? The food for purchase options left much to be desired."
Pros: "at least, i got to Haiti"
Cons: "delays + long flight."
Pros: "Food and wine"
Cons: "Seats are difficult to sleep in"
Pros: "The captain and crew did an incredible job with taking care of the passengers. Considering the long, long layover and the mechanical problems the plane was having. The free entertainment, pillow and blanket and a few complementary drinks went a long ways too."
Cons: "Almost missing my flight because of being detained. Not having my luggage at destination."
Pros: "Not the newest 777, but everything went well on this flight - food, comfort and service were all first rate in Delta's business class section."
Cons: "The salad was the only weak point in the dinner."
Pros: "The vegan meals were very good."
Pros: "Everything on Delta's part was very well done, and all of their employees were great. Arrived a little early, and very nice entertainment system over their wifi"
Cons: "Expensive ticket, ATL airport staff rude (not Delta employees)"
Cons: "The last 30 people on the plane were told there is no.overhead space for a second bag, so I had to check it at the gate. Once on the plane, there was plenty of overhead space. To make it worse, it was raining at my destination, and my bag, and contents, got wet while it was being unloaded."
Cons: "Delta is a terrible airline. They try to stick you with extra fees every time you turn around, and the planes are horribly uncomfortable. The seats on this flight were so cramped I could barely fit into the. (I'm fairly tall but not very big otherwise.) Additionally, we tried to change our flight to a different day that was less crowded, and were told it would cost over $600 per passenger to do so. Highway robbery. I wish Southwest flew to Madison."
Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."
Pros: "I only fly Delta because they are consistent and efficient and very courteous."
Pros: "The gate agent was outstanding and extremely pleasant. The flight to OKC was only half full so the Crew moved everyone around so there was extra room on every row...that doesn't happen very often so I was excited to have extra leg and seat room!"
Pros: "Easy check in and boarding, and flight left on time."
Pros: "It was a lot more comfortable. There were not many people so it was nice to stretch out ."
Cons: "The plane was fairly dated."
Pros: "on time departure and return"
Pros: "I broke down and got one of the comfort plus seats and that was very comfortable."
Cons: "That I have to pay extra for a comfortable seat"
Cons: "Never made it to Atlanta."
Pros: "Crew was super helpful."
Cons: "Seats could use better cushion"
Pros: "Crew was wonderful."
Cons: "Not much leg room."
Pros: "Friendly crew and better extras in premium economy than my last AA flight. This flight included an upgraded meal, docks, pillow, toothbrush."
Cons: "Entertainment system didn’t work."
Pros: "I had someone waiting on me at the gate to escort me to the plane! Great service!"
Cons: "I called the American 1-800 number and was initially greeted with the worst customer service I’ve experienced. I wish i knew her name. I hung up and called back and was helped so well by Anna."
Cons: "The spacing between rows, the aisle and size of seats were terrible. I will go back flying British Airways and Lufthansa!!!!!"
Cons: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."
Cons: "Very long time since I have being on s flight with tv in the aisle , and not on headrest .. this is s international flight ."
Pros: "the staff was great from check in at the airport until I landed"
Cons: "I wish the snacks were heathy like dried fruit and nuts"
Pros: "Food was better than expected."
Cons: "Flight was too warm."
Pros: "The dinner was good. The crew were great."
Cons: "It was the worst seat I have ever had."
Pros: "The AA counter agent was very helpful in changing my flight?"
Pros: "The crew was professional"
Pros: "Pilot announced a change in time."
Cons: "Paying for my plane ticket broke college kid..."
Pros: "On time. Smooth flight."
Cons: "A bit of wait I'm the taxi area in Miami. Not AAs fault double."
Pros: "The female flight attendant attempted to fill the shortcoming of her coworker"
Cons: "Condescending attitude towards bodies on the flight from the male flight attendant"
Pros: "Really great flight"
Cons: "The wait"
Pros: "I like that the crew was professional and courteous."
Cons: "That I was there and hour before my flight and my seat was given up. I didn't like that people are allowed to retract all the way making my flight uncomfortable."
Pros: "I have been traveling several times with this airline and think they are good overall."
Cons: "Reclining chair sometime is not working."
Pros: "The boarding process was efficient and the staff was friendly."
Cons: "The plane was antiquated and the seat space and leg room were minimal."
Pros: "The flight attendants were nice and helpful"
Cons: "First of all flight was delayed an hour and a half.. Then I went to get something to eat to kill time just to find out they switched the gate causing me to have to run all the way to the new gate then they close the door as I was walking up and told me I missed my flight even though the plane was still there for another 15 minutes.. so I had to fly standby on the next flight which was another hour and a half later.. I arrived at the airport at 12:30 and didn't end up catching a flight until 7:45 p.m.... oh and I forgot to mention that I originally paid for an upgrade for priority seating with more legroom that I never received because they put me on the very last seat that you can't even replying because there is a wall behind you.. SMH"
Cons: "Flight was late arriving to Atl flight was late arriving to Chicago made me miss my connection to FNT American rebooked (after they told me they hold plane I ran through 5 concourses to get there n American still left me and several other passengers) through United late flight to FNT a 4 hr lay-over turned into 6hrs 2 plane changes cause of mechanical issues n had to run 2 concourses over still was late leaving and arriving to FNT...."
Pros: "The blanket and pillow, good selection of movies."
Cons: "Maybe the food quality could have been better"
Pros: "Well.....it was canceled so I had to go to charlotte after to London and at the end at Rome and every one of them had delay's"
Pros: "The flight board on time, the crew was hospitable and seat was comfortable."
Pros: "The entertainment, the crew were very hospitable. The flight was on time"
Pros: "Everything was great"
Cons: "I like everything"
Pros: "Very professional"
Cons: "We didn't leave on time"
Cons: "We sat on the tarmack for two hours due to lighting get, while the Delta flights continued on as usual. This was an American Airlines policy."
Cons: "They overbooked the plane and the customers used the overhead compartments for very small items; such as bags and briefcases which made the overhead fill quickly."
Pros: "Staff was pleasant"
Pros: "Let me book my luggage free ."
Cons: "Texas people on there break,cannot talk to customers that are lost"
Pros: "Re-routed to Phx; inflight Phx was closed. Diverted to Tucson. Only jets on the ramp were American. Seems if you close an airport there would be a lot more than 4 jets and different airlines. Landed at 11pm; still on the aircraft at 130am"
Cons: "Let's see pretty much the whole experience"
Pros: "Ease of access. Hospitality."
Cons: ". The plane was clearly a very old model - very cramped."
Pros: "We didn't crash."
Cons: "The crew was just downright rude. Condescending rude and full of tude. Also they are all 100 years old and one lady was so fat she could barely fit in the aisle. Come on AA...really you can't do better than this?? Seats were uncomfortable as can be and food weas slightly worse than average airplane food. funny thing is I always fly delta and delta partners but this time I thought I would go the cheaper route. Never again will I fly American anything anywhere. Very disappointed. There is nothing positive to say about anything except the fact that we didn't crash. We were also delayed 2 hours and sitting on the Tarmac. Horrid experience."
Pros: "Very little"
Cons: "Flight was delayed because of weather, which is understandable. The way your staff handled this in both Atlanta and Philly was totally unacceptable. No one knew what to do. I missed my connecting flight to Rome, Italy. I got a good deal on the tickets but in the future I will stick with Delta."
Cons: "The check in crew were rude"
Cons: "Flight was canceled then delayed"
Pros: "Made flight eventually to Dallas."
Cons: "Flight kept getting delayed"
Pros: "Absolutely nothing"
Cons: "Everything from the 6 different times our flight got delayed and after 7 hours of waiting they just canceled our flight at 2am with no remorse and the worst customer service ever"
Cons: "The ticket agents for my flight into LAX were awful. They were rude to other passengers and extremely curt and disrespectful. The one agent, Tamika, spoke in a tone as if she were speaking with a child. The passenger in front of me had the same unpleasant experience and subsequently filed a complaint. It just confirms my theory, that some people are just not meant for customer service positions."
Cons: "The DELAY"
Pros: "Leg room was ok.."
Cons: "American Airlines don't have entertainment that one can access when on board unlike united airlines. They have an icon for entertainment that passengers can watches movies when on board. AA, don't offer snacks to its passengers unlike United airlines..! Seat 8A has white stuff falling from the top.., seemed like particles of ice-they were cold."
Cons: "The flight was delayed 2 hours and there were no TV on a cross country flight."
Pros: "Roomy & comfortable seating for such a small aircraft"
Cons: "Late boarding, over an hour"
Cons: "Gate changed and baoarding time changed countless times."
Pros: "American Airlines was the best flight experience I've ever had. I've not down twice and the first time we wrecked, so not wrecking was nice."
Pros: "I had such a hard time with another airline I just wanted to go home. The tickets were reasonably priced and the staff friendly/ helpful."
Cons: "No cranapple juice?"
Cons: "The flight was delayed for 2 hrs and the plane was dirty. One of the flight attendants had an attitude. Worst experience ever !!!"
Cons: "Nothing because everything is good."
Pros: "Everything was perfect flight on time the baggage very fast and the flight was just 3:30 minutes smoother than u can ask!"
Pros: "Seats were comfortable and good amount of leg room"
Cons: "No fault"
Pros: "Price on the flight to ket"
Cons: "Sits are really uncomfortable, staff wasn't courteous and boarding process was a mess"
Cons: "The crew were not welcoming or friendly. One of them (blond, curly hair) was mean and disrespectful to everyone. She had an attitude all the time. Just the opposite of my flight from SJU to ATL. Other than that, the flight was on time, etc."
Pros: "It was smooth and easy"
Cons: "Long walk to get to terminal in the rain."
Pros: "Seats and legroom seem roomier than other airlines. Helps that seats don't recline."
Pros: "Flight to attendants were very good."
Cons: "By the time I had added my bags, selected my seats I may as well have gone on another airline that didn’t nickel and dime you go food and drink. Will not do it again or my wife, advertise as a low cost airline but it most certainly is not."
Pros: "No cancellation. No delays. No problems with carry on placement on the aircraft. Good service from the flight attendant."
Cons: "No entertainment. Smaller room space."
Pros: "Cheap, you travel from point A to point B"
Cons: "They don't even serve water!"
Pros: "Easy check-in with app. Boarding by zone was smooth. The best part is that they send emails with with great deals, so the price was amazing!"
Cons: "There was no entertainment offered. No complimentary food/drinks."
Cons: "EVERYTHING is an add on!!! Ticket price might be cheaper when you price check ....but by time you add on all the add ons your ticket price is NOT the best price. Won't fly Frontier again."
Pros: "I liked that the flight was not long"
Cons: "The seats were extremely uncomfortable"
Pros: "Overall it was a lot better then my flight to Atlanta"
Cons: "The seats are extremely hard"
Pros: "I liked the fact that the stewardess apologized after she realized that she assumed wrong."
Cons: "A stewardess yelled to get my dad off the plane because he was "drunk". This was not the case, he is on medication and needed to take it. I was very hurt and embarrassed because I was already concerned for my dad and there were many people on the plane. It was disappointing."
Pros: "I liked the leg space."
Cons: "The flight attendants spilled ice water all over a man. They also skipped over my row with the cart and we were all wide awake."
Pros: "Cheap price"
Cons: "4 hour delay and terribly uncomfortable plane."
Pros: "I got the upgraded seat, (+$45). It was very roomy. There's no entertainment but I brought my own. Food and drinks for sale were good and not as expensive as the shops in the airport. No sandwiches, just snacks and booze. Overall was pleasantly surprised."
Cons: "It would have been nice to be able to buy a small sandwich.. It was a cross country flight and I was pretty hungry when I got off the plane."
Pros: "Everyone was nice and polite from Frontier."
Cons: "A lot of turbulence on both flights when landing. Small plane problems?"
Cons: "Lack of organization and a delay of 5+ hours on a 4-hour flight."
Cons: "i thought i cancelled this reservation but apparently it was kept active to insulate the airline from overbooking...i called and specifically asked to cancel but was refused"
Pros: "This was my first flight in nearly 25 years and it was my moms and son's first flight ever. Enjoyable experience and we definitely hope to do it again soon!"
Cons: "Better leg room would be my only suggestion."
Pros: "On the up side the crew seemed to be nice and professional."
Cons: "The plane was too small and there was no entertainment. All snacks and drinks had to be paid for. I have never experienced this with any other airline."
Cons: "having to pay to get an aisle seat. Two hours before the flight for baggage check in at the Pittsburgh airport was not enough time to then be at the gate in enough time prior to take off. I tried to check my bag three hours prior and was told to come back and then there were fifty people in line ahead of me. Not a good policy at all.The TSA lines are too long. This will affect my choice to travel Frontier again."
Cons: "Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!"
Pros: "The cheap fare."
Cons: "Paying for luggage that I carried on. Paying for every drink, except water. Paying for snacks."
Cons: "Who charges for carry on bags? And why are the seat so small. I'll never fly with them again"
Pros: "Great price, great service clean comfortable"
Pros: "I loved the price of the tickets. My children spend the summer between Iowa and Alabama. So we travel a lot. I normally drive to Kentucky to meet up with Grandma to let them go north for part of the summer. However, this year I have planned a honeymoon, and even planned going to Virginia two weekends back to back. I thought I would fly to St. Louis from Atlanta to cut down on the driving. (I tend to get sick on road trips anyway, a flight would be nice). I found these tickets for around $50 each. I needed 3. Got them. The flight to St Louis was quick. We landed 20 mins ahead of schedule. (Made my return trip great as I was back on the same plane and was sorta freaking out about making it back to the gate in time) Landed in St Louis walked to baggage claim met up with Grandma returned with time to spare. The return flight was the same. I did not like the seats. I ended up with a massive migraine no fault of the airline but I would have loved to have been a little more comfortable. It has been a long time from my last flight and this one. The price of baggage went up. (As well as tickets which is one reason its been a while) I did notice that the airline is wanting you to prepay for baggage when you purchase the tickets. In the long run makes in SO MUCH EASIER! And with the most recent issues with TSA and getting through security that speeds things up. I paid for one checked bag. And using the frontier site was cheaper than I would have been charged at the airport. Overall I can't complain. I did make it to and from my destination on time and safely. My bag was in one piece. The seats not being the best is a minor detail. Oh. And unlike some of the other flights this one did not offer free drinks and snacks. I've flown Southwest, and Delta I was offered a soft drink and a small bag of something. I was offered to purchase these from this line. Found it odd."
Pros: "It was on time"
Cons: "Flying is no longer a luxury over any other form of transportation. It was at one point. The only reason to fly is to get there faster. No appreciation was felt for for helping pay Frontier's bills."
Pros: "The crew were very polite."
Cons: "I hated that the seats didn't recline at all. Luckily it was only a 2 hour flight."
Pros: "flight was only delayed because of weather. captain was good to explain and we didn't lose any time in transit."
Cons: "there is no organization, zoning was called two at a time vs. one at a time to allow for ease of lining up."
Pros: "I loved the gate agent. She gave me a row of seats to myself. I also loved the flight attendants. They were very courteous, friendly and professional. The pitch between the seats were decent. They definitely respect the passenger and provide excellent pricing. I traveled without bags or personal item. I understood exactly what I was doing. Going to Vegas for 24 hours for next to nothing."
Cons: "I felt the snacks were overpriced. It was kind of funny seeing the flight attendants use debit or credit cards for each item on their cart."
Pros: "since the flight was a short one the seats felt like more room since not so padded."
Cons: "They charge for everything. NOTHING was offered for free that I could remember."
Pros: "Felt like u were in a sardine can !"
Pros: "Crew was good."
Cons: "Not apples to apples fare comparison - Kayak & other search sites should have necessary alerts when these fares are shown Requires to purchase a seat while checking in online ! Additional fee for carry on bag ! Flight delayed by 2.45 but no flexibility to change flights from Frontier. I missed my meeting and had no reason to fly that day. Frontier would not change me to the next day."
Pros: "someone stole an item from my suitcase"
Pros: "Had a great fight all around. Staff was friendly and helpful. Lines moved efficiently."
Pros: "Everything was great prior to baggage claim in Denver"
Cons: "I had to wait for over an hour before the bags from the flight were sent to baggage claim."
Cons: "carr y on 70 $"
Pros: "When you pay for a discount airline you should not expect lazy boy recliners and 5 course meals. You get a seat and some pleasant people guiding you to it."
Cons: "It is now 2016 (almost as I write this). They need to have some sort of power port on ALL planes. Like a charging station, but I'd suggest one that can be swapped out with changing technology. Right now, a USB charging port at each seat would make flights more productive. On board wi-fi would also be a welcome amenity."
Pros: "The price was good. Considering it was Holiday time."
Pros: "Got me to where I was going"
Cons: "1 hour late"
Pros: "Best priced flights of anyone"
Cons: "SW airlines does do a better job wit incentives like first 2 bags free under 50lbs., complimentary drink & snack, and no charge for first carry-on. I'd honestly make Frontier my ONLY carrier if they addressed the first bag free, no carry-on fee and free water/drink & snack."
Cons: "Flight was several hours late, baggage took over an hour to get. No apology, poor efficiency and even worse poor customer service."
Cons: "I did not like the counter person messing up my baggage fee 4 times and then the flight attendant spilling my drink all over me."
Pros: "Flight was affordable"
Cons: "The seats were extremely uncomfortable and it cost $40 to check in a bag"
Cons: "Muy bueno el crew"
Cons: "Allow carry on for good pricr"
Pros: "The crew was friendly. The trip was relatively painless."
Cons: "The landing was extremely rough. Other passengers were smelly. Those seats are so small if you’re anything larger than petite you’re immediately encroaching on someone else’s space."
Cons: "No complaints"
Cons: "Please offer free water."
Pros: "Crew members were extremely helpful and nice."
Cons: "I was charged for everything they could possibly charge me for, the plane was disgusting"
Pros: "New planes. Friendly staff"
Cons: "Seats did not recline. Seats were very hard. Baggage fees were just so high. 45$ for a carry on."
Pros: "Punctual and Smooth flight."
Cons: "Did not buy food. No entertainment."
Pros: "Boarding was easy and left on time"
Cons: "Charging for water"
Pros: "Better Boarding gate area in ATL compared to ORD. Quicker ground crew support at O'Hare on arrival. Gate agents announcements were timely"
Cons: "On my trip to Atlanta, I paid 52.00 for my luggage to ride because I was told i needed a ticket after telling the representative my luggage fit inside the sample boxes. After paying I get to the flight gate and i see people with luggage bigger than mine. I asked how much did it cost to bring it on and they told me it is free for one piece of luggage. So on my way back to Tampa I didn't mention anything about a bag and it was free. I feel the representative should have told me it was free to take it on."
Pros: "Flight was smooth, crew was great, boarding was easy, excellent trip."
Cons: "I was told that I could bring my carry-on on the plane for no extra fee and when I arrived at the airport I was told that my bag would have to be an extra $69. If Spirit has a different policy for carry-on than other airlines they should let that be known in advance. I even reached out and called the airline in advance because this was my first time flying Spirit and I wanted to make sure everything would be set."
Cons: "Going to Fort Lauderdale: the flight attendant was very rude towards another passenger because the seat was double booked. Overall chaos and unprofessional"
Pros: "The flight was not delayed, in fact it left early! Fast boarding."
Cons: "The seats were uncomfortable. It was a clear day without many clouds, but somehow the pilots on both of my flights weren't able to hold the planes steady during the takeoffs, climbing to altitude, and approaches for landings. The planes were wobbling a lot---like they were no longer on smooth automatic pilot."
Pros: "The fact I eventually got to Orlando."
Cons: "The plane was delayed six times! We were supposed to arrive at 11 an instead got in at 2 in the morning! The air conditioning on the plane was broken! The pilots were late, and the gate agents were not forthcoming with information. They were very rude, and I understand they are stressed, but so were the passengers who were looking at the only option being cancelled flights and missed opportunities!"
Pros: "Seats were pretty roomy and comfortable. Airfare was inexpensive."
Pros: "the plane was on time and big"
Pros: "I was on American Airlines"
Cons: "Getting dinging for bags at the gate, $50 a bag each way?!? Wasn't explicit ok Kayaks website and very financially cumbersome. Not cool."
Cons: "Several flight delays,... finally after several hours flight cancelled due to no pilot. Voucher for a low class Days Inn hotel in a dangerous neighborhood. Next day flight scheduled for 9am...it was delayed again leaving Atlanta 1245. My sister who has cancer suffered a stroke andit was an inconvenience. Some of the agents rude not helpful at all. At all times.es if I'm spending my money..you should be professional at all times."
Cons: "They closed the gate early and 30 of us were unable to get our flight to Orlando. Because we "missed" the flight, they also cancelled our return and kept the money. Crooks!"
Cons: "After paying $50 for my checked piece of luggage, Spirit employees decided to leave it in Atlanta. I was offered nothing to make it right, except that they would deliver it to me once it arrived the next day. Probably the last time I fly Spirit."
Cons: "Double booking of seats"
Cons: "very uncomfortable cramped seating"
Pros: "FLIGHT DETAILS : Mr INAM Rabbani. FLIGHT NO NK541 CONFIRMSTION CODE : PHFHKE DATED : 25 FEB, 2017 Please refund my US DOLLAR 55, charged for my bag through my Citibank card. Cards code : 715. Please also give me compensation for giving me mental agony."
Cons: "I was travelling from Atlanta to Tampa on 25thfebrury 2017. The birding cards were issued. First it was announced several times the flight was delayed. Finally the flight was cancelled. I paid US 55 for the My only bag. The amount has so far not refunded in my account. My fight number was NK541. Confirmation code is PHFHKE. My name is Inam Rabbani. Please refund my money into my account."
Pros: "The crew was very friendly and helpful"
Pros: "I haven't enjoyed flying Spirit in the past but this time was much better. Flights were on time, staff was courteous, and didn't have any unexpected issues with baggage."
Cons: "I was suppose to get a refund because I cancelled within 24 hours of making the trip and I was told I was going to receive one but I never did."
Cons: "Crew food boarding check in employ not profesional"
Cons: "I did not appreciate any of the tactics used to increase the amount to pay for carry-on baggage I have always brought a carry-on for a dozen other airlines and never got stuck paying the exorbitant rates that I was hit with from Spirit Oh sure, you have the measuring display there but hidden from view and not told to put your suitcase in it. Ours were off by a few inches too big. I didnt know until I was boarding that my bag was too big along with my wife and had to pay an extra $200 to have the bags checked. $200!!!!!!!!!! They said they made an announcement but between phone calls and bathroom i missed it. Who would have thought that our bags would not fit. On the return flight I went on-line to pay for the same baggage and it cost me $50 each or another $100$300 total which was more that the flight cost was. A complete rip-off. Your staff should warn at the ticket desk about the baggage rather than have that obscure baggage measuring rack. Please call me at 218-966-8787 Jeff Maki"
Cons: "It was a surprise to find out that for carry-on I would be charged $50. That was revealed at the time of check-in!! Flight was delayed by 30 minutes. Reason given was one of the seats needed cleaning as someone had threw-up!"
Cons: "I was flying with Spirit Airways from Boston to Atlanta on the 5th of August 2016. Unfortunately, I missed the flight due to my flight with Delta Airways being delayed in Amsterdam. I had booked a return flight with Spirit Airways for the 25th August 2016. I understood, of course, that this was not the fault of Spiirt Airways that I missed the outbound flight. I went to the check in desk, explained that I had been delayed in Amsterdam and could they possibly get me on the next outbound flight. As it turned out there was not another flight available for two days. So I explained to the staff in Boston, that I would try and get a flight to Atlanta with another Airline. Which I was able to do for the same evening. However, I made sure to tell the Spirit Staff that I would be traveling on the return flight, and the lady confirmed that this was fine. My express words were, I know that I have missed the flight, and thats OK but I am checking in now and want it confirmed the my return flight is still booked and i am checked in for it. The lady said Yes , that will be no problem! She also gave me the contact number for customer service, so that I could phone them and see if there way anything I could do.I was informed this was a free number and when I phoned it, I spoke to somebody in India, whom I could not understand, a few minutes later my twenty credit was gone, so obviously NOT a free number! I found another Airline to take me to Atlanta. So I was happy in the knowledge that my return flight with Spirit was fine and I was checked in for it. However this turned out not to be true! I received an email from Kayak a couple of days later, to say that , as had not checked in, both flights had been cancelled. Of course, I was furious, I telephoned Kayak to see if there was anything I could do but they told me I must get in contact directly with Spirit, which I did. It was, once again, the customer service number, in India! They told me I would have to go to the counter in Boston and ask why my return flight was cancelled. At this time I am in Atlanta and asked them, did they realize how far Atlanta was from Boston!! I also asked to speak to a Superviser, at which point I was cut off! I then telephoned again and asked was it the normal procedure to cancel both the outbound and return flight, if the outbound flight was missed. I did not get an answer to this question except to say they did not know, again I asked to speak to a Superviser to be told no. I had checked in, as far as I knew, the return flight had been paid for, so I do not understand or accept that they had any right to cancel my return flight. I also had no choice but to rebook my flight with Spirit because I had to get my connecting flight from Boston on the same day. This cost me $211 plus $50 for my check in bag. Given that I had already confirmed with Spirit, this is a total disgrace and I have been treated very badly by them. I fly regularly and have never encountered anything like this"
Cons: "price didnt include normal sized carry on"
Cons: "My return flight from Detroit to Tampa had a transfer in Atlanta. Spirit made me pay twice for my bag. I actually had to pay for each leg of my trip. Ridiculous!"
Pros: "Nothing sat on plane 3hr cancelled flight. Stood a line 3hrs to get next flight only to find 3days until I could fly out with them cancell will never fly with them"
Pros: "I think Spirit is trying to give its clients a good fare when flying. The problem is they nickel and dime you to death for everything. What does a can of soda cost? Maybe 15 or 25 cents when you buy it in bulk. But they charge $3.50 or so for a can of soda and to top it off its not even that cold. There planes are very uncomfortable, you can't recline back an inch, they're fixed in one position. Also there flights are always delayed, so if you have to be somewhere in a hurry, forget it your not going to make it. However that being said I do have to say that there crew was very polite and attentive, even humorous. If they could find a way to include certain things in the booking price I believe they would be more successful. I personally will not fly with them again. I prefer to pay a little extra and get more for my money in the long run. That's just my two cents!"
Pros: "People. Where nice."
Cons: "Under carage noisy."
Pros: "The food options."
Cons: "That the seats don't recline, that the attendants are rude,"
Cons: "Boarding times kept changing. First being delayed and then changed back to on time. I almost missed my flight."
Pros: "It was a smooth flight."
Cons: "Spirit charges extra for almost everything; picking a larger seat, $3 for a soda, up to $100 for a carry on bag. There were some people that didn't know they could only have 1 free personal item, like a purse, and an actual carry on bag had a cost."
Cons: "Delay delay delay delay cancel. Called customer service and they said they couldn't help me. Waited on phone for an hour to finally get somebody to help me reschedule the flight for 6 hours later."
Cons: "We were delayed for an hour and it took 45 min for someone to tell us the problem. Already a late flight was made even later."
Pros: "They charge for everything. Even your carry-on."
Cons: "Like nothing about this airline. I will only fly with Spirit of they are absolute only option"
Cons: "Love it but little delay"
Pros: "I almost swore off Spirit a few years ago, after terrible customer service and unclean planes etc. This trip has made me reconsider. The crew was the best asset. They were entertaining, so pleasant, joking and engaging with customers all while being professional and efficient. Better service than the "premier" airlines that I have recently flown. We were more inclined to order drinks and food onboard because we were in good spirits and felt that we didn't need to wait until touchdown to allow vacation to begin. Thank you for a great experience (it was the same crew for both legs)"
Cons: "Bummer that the seats don't recline (but for short flights, not terribly bad) We had a layover on both legs of the trip, however were unaware that we would not be switching planes. We had to choose to run off the aircraft to grab a sandwich etc vs waiting 3 more hours to eat. When we decided there was enough time, we made no stops, walked off the plane and to the first food booth we saw, and we walked back to the gate and sat to eat our food. Only after watching someone else run onto the jet bridge, did I ask the gate attendant (who was 5 steps away from me) if we needed to board. She casually said "oh yea, we're going to close the gate in 2 minutes" !!! there was no overhead page/announcement/ or her asking if we were on that flight (when she had seen us de-plane and ask her directions, and could tell on her flight logs that some people were still to board). We were super lucky not to miss that flight and I wish we felt that she was working in our best interest. --This was the only lacking part of our flight. --maybe on boarding tickets, you could ** and state that both legs are on the same aircraft? So we could plan ahead? -- perhaps train gate attendants to page prior to gates closing if not all passengers are on board (like all other airlines do) Thank you for considering changes and feedback"
Pros: "Friendly, efficient crew. Arrived to destination ahead of schedule. Very affordable ticket price."
Cons: "No frills at all - try to upcharge for everything: bags, food, seat selection, etc. It is definitely a budget airline."
Pros: "Nothing this was awful"
Cons: "The fact that this was the only flight for the day, and with over 30 people checked in but not boarded they tried to close the doors and leave. Airport was packed and people had hard time making it to gate. Had to convince them to open back up"
Cons: "Late take off and arrive. Then flight back was cancelled. I was stuck in trying to get home to my son."
Airlines flying from Georgia to Caribbean Islands have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights