Flights Arrive in | Fort Lauderdale |
---|---|
Flights Depart from | Georgia |
Flight Price | $101 |
Airlines | JetBlue, Spirit Airlines, Delta, American Airlines, United Airlines |
Cons: Deplaning indoors. It's ridiculous to deplane down stairs to outside element February in NY
Pros: The courtesy of the crew
Cons: I know it's not they're fault but if like to not have others delays on my future flights
Cons: Seats didn’t recline.
Pros: Plenty of leg room in economy seats.
Pros: Nice leg room
Cons: Flight was delayed so it made our arrival time closer to 3am. Sleeping was almost impossible on the flight because the lights kept flickering on and off.
Cons: This trip did not happen. I missed the flight and Spirit made it impossible for me to get on another flight. SPIRIT IS THE ABSOLUTE WORSE AIRLINE!
Pros: The price of my ticket was excellent. Most of the flight attendants were funny. The ride was smooth and we managed to arrive early despite the delay.
Cons: I had a baby kicking my seat and several others were crying the entire flight but that can’t be helped. The seats were a little uncomfortable. One of the flight attendants was rude but the others were nice. I also paid $52 to check my luggage, but I was expecting this from Spirit anyway. Before takeoff, we had a maintenance delay that lasted for about 15 minutes.
Cons: very bad customer service, overcharge for loggage & poor service.
Cons: On time and smooth
Pros: See above!
Cons: See above!
Pros: We made it safe.
Cons: The constant delays. And nothing was done about it. Not even we're sorry. Here's a voucher. Or here's something on us due to the circumstances.
Cons: Keep being the example other airlines shoud follow. Awesome job Delta.
Pros: Everything went smoothly boarding etc.
Cons: Because of packed flight many of us had to check our luggage. Not horrible, but slightly annoying. As well as taking a long time to de-plane.
Pros: No carry on fee, comfortable seat and pitch
Cons: Displays for zone boarding status would be helpful
Cons: Boarding was a little confusing with seats not being assigned ahead of time
Pros: Seating was comfortable. Purser spoke clear
Cons: Poorly organized boarding in Cancun
Pros: Crew was amazing
Pros: The service was very good
Cons: All was good
Pros: Food
Cons: They didn’t turn on the AC. Terrible service
Cons: food and entertainment (5+ hours!)
Pros: Clean plane, nice staff
Cons: Small seats
Pros: Captain kept us updated on everything going on, he made up time and got us to Austin pretty much on time. Staff was friendly. Huge plus was Houston’s terminal updates for United with iPads to order food - made it quick and easy to eat and run!
Cons: Gate was changed and Houston is a huge airport so lots of walking, flight was delayed, no snacks and only room temp water offered, no entertainment provided
Pros: The 787 was spacious.
Cons: Plane was delayed on takeoff and landing.
Pros: Nothing at all
Cons: It could have been on any airline but United
Pros: Crew was super friendly, considerate & helpful, esp the woman working my area. Options on entertainment were great & worked well
Cons: Dinner was horrible. Crowded
Cons: The food
Cons: Seats didn’t recline.
Cons: Delay of 1.5 hours. Plane showed up late and then was further delayed when they realized the toilet was plugged up. Ridiculous.
Pros: Crew great. Seat actually very uncomfortable. Cushion was worn out.
Cons: Tv wasn’t working.
Pros: Crew and the seat was great
Cons: Each leg of my flight the entertainment did not work
Pros: The boarding process was quick and efficient, and the staff were all very pleasant. There was more leg room than expected and the aisles on the airplane were very wide. Much more comfortable than anticipated.
Cons: No in flight entertainment or complimentary beverages.
Pros: Some of the staff was helpful. The people on the actual planes were good and the people in charge of helping us with hotel/food vouchers were very kind and helpful.
Cons: We arrived at the airport at 5am and waited in line until 11:30, well after our SECOND flight would have landed to even speak to someone who could confirm that our first flight was in fact reschedules for 12pm. We then were assured that we would make it on the next flights. The next flight assured us we'd make it to the connecting flight, but they boarded so poorly that we arrived super late and missed the next flght. The flight was still there, but they wouldn't let us on and wouldn't tell us why. Around 7pm we finally got to speak to people who explained our options for accommodations and rescheduled us for the next day.
Pros: Nothing
Cons: At least 12 delay changes due to mechanical failure. Original departure was around 3pm on Sunday then it changed to 830pm, past midnight then 1 pm Monday. The gate staff was not trained to deal with customer service disputes. We were poorly informed about statuses. A food voucher was given to us minutes before any restaurant closed so I couldn't use it. I ended up booking another flight with another carrier. When the after midnight delay notification was rendered, I called the outsourced customer service and received no recourse for my inconvenience. Not even a comp checked bag. I was given two $50 vouchers but I don't plan to ever use them again. I'd rather have my refund plus the difference for the other flight and rental car I took just to get home. I also have lost wages.
Pros: Nothing
Cons: Allno
Pros: The same comments apply here from the previous review.
Cons: The same comments apply here from the previous review.
Pros: Plane was clean and on time
Cons: Staff really wasn't friendly. Tv's are getting old and many didn't work. Sick of having to drag bags thru security only to have them take them at the gate.
Pros: The crew was very friendly and attentive. I enjoyed the variety of entertainment offered as well.
Cons: A few more food options would be nice.
Cons: Boarding was by groups but ended up being 2 different lines of people merging into one. I felt as though boarding should be smoother/more organized.
Pros: Crew was kind and very helpful. Also, I found the seats to be comfortable and didn’t feel squished. There was plenty of leg room. Great experience overall. Thank you!
Cons: Absolutely nothing! Was a fantastic experience!!!!
Pros: The crew was professional. The seat had great leg room. The flight and landing was very smooth.
Pros: Nothing
Cons: Going to Fort Lauderdale: the flight attendant was very rude towards another passenger because the seat was double booked. Overall chaos and unprofessional
Pros: The crew was very pleasant and courteous!
Cons: Lack of communication. I could have planned better if I was given a heads up. Flight was delayed (I understand things happen) but was disappointed that no one sent out. Courtesy message stating this......
Pros: Nothing
Cons: Allno
Cons: Flight delayed for 3 hrs then once on plane sat for 1 hr for pilot to come from the hotel.... crazy right
Pros: My mom is on a walker and they were very sweet and helpful.
Pros: Good service for us... when it came to boarding and flying, the staff were great for us.
Cons: However, one flight attendant was extremely rude in addressing a passenger who was not fluent in English. She was asking the passengers in the exit row if they were willing and able to help in the event of an emergency, and when he could not follow her (pretty quick) question, she grew very inpatient and just told him he needed to move to another seat if he didn't know English. She did not repeat her question or give him a chance to express himself. Before he could say anything else, another passenger volunteered to switch seats with him, so that matter was settled. But when another attendant asked what the commotion had been (the attendant had raised her voice a bit), she yelled across the plane that this man does not speak English, sounding very inpatient. I found it very rude, and although it did not happen to me, no amount of exasperation short of an emergency merits the response of that flight attendant. All the other flight attendants were polite though.
Cons: Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service....
Pros: Being in First Class
Cons: Heavier food selection would be appreciated.
Pros: Yes
Cons: Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down.
Pros: Nice leg room
Cons: Flight was delayed so it made our arrival time closer to 3am. Sleeping was almost impossible on the flight because the lights kept flickering on and off.
Pros: The crew was very friendly and helpful.
Cons: The TV monitor was very small and the picture was pretty poor.
Pros: Loved the roomy seats
Cons: Sound system was low quality. Hard to here the movie.
Pros: The ticket counter agent in New York was extremely helpful and nice
Cons: The flight crew was less than kind, almost mechanical With one flight attendant in particular was rude and unprofessional
Pros: Good snacks, friendly flight attendants, efficient boarding
Cons: Flight was quiet delayed and there was no communication in the gate area about the reason for the delay until the end. Flight also kept saying it would take off at 2:22 and we weren’t even boarded at that point. Would have appreciated an updated departure time and clear and regular communication
Pros: Nothing
Cons: Everything. Hidden costs were major. Going back to delta.
Pros: Quick boarding once the plane finally arrived
Cons: Flight delayed over a hour.
Cons: I never got there. Unbelievable.
Cons: Our tickets said we could not check bags which wasn't clear when purchasing tickets. The line to check bags was quoted "2 hours long" by others who had finally made it to the front. My fiancé and I both have pre-check, yet did not get it for this flight. Overall, the experience was not worth the little money saved.
Pros: It was a good flight
Cons: Na
Cons: Delay of 1.5 hours. Plane showed up late and then was further delayed when they realized the toilet was plugged up. Ridiculous.
Pros: Ma little bit
Cons: Delay
Cons: Woman next to me overflowed into my seat.
Pros: Nice seats
Cons: Tv system didn’t work
Pros: The crew was very friendly and attentive. I enjoyed the variety of entertainment offered as well.
Cons: A few more food options would be nice.
Cons: The airplane was SO COLD! They didn't have blankets you could even rent or buy, and there were lots of people complaining about the temperature in the aircraft. Food/entertainment are on your own. Those tray tables are so tiny--they're kinda a joke.
Pros: Inexpensive flight, decent plane.
Cons: Carry on pricing is so expensive. Took forever to get off the plane and boarding was pretty confusing- no announcements.
Pros: Nothing
Cons: Going to Fort Lauderdale: the flight attendant was very rude towards another passenger because the seat was double booked. Overall chaos and unprofessional
Pros: The flight had no delays and everything was pretty smooth. Also, the snacks and drinks on the flight are pretty cheap.
Pros: Crew was excellent. Flight was relatively smooth.
Cons: Cost for carry on luggage. Website did not work so I couldn't book online to get the cheaper prices.
Cons: Quick 30 minute flight
Pros: Yes
Pros: Customer service
Cons: N/a
Cons: Flying from Sydney Australia and this being the final segment, Delta lost my luggage with no explanation as to why. It made it around the world only to get lost on the shortest segment. A real pain after 21 hours of flying to be delayed late at night by airline. No offer for compensation.
Pros: The A/C worked, that's about all
Cons: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.
Cons: Never made it
Cons: Flight was cancelled and there were zero accommodations
Cons: Flight was delayed by 2 hours, Captain came on PA after boarding that it was technical. Gate agent were not good at giving updates prior to boarding
Cons: To hot in the back of the plane
Pros: The crew was u professional at the gate and the flight attendant that spoke on the overhed was hard to understand
Cons: Not flying AA
Pros: the crew was absolutely wonderful
Cons: no outlets! the screens for in flight entertainment were broken for our seats. we moved seats and the remotes for those seats were broken. flight was insanely turbulent. flight attendants had to break up a fight between a crazy woman who was banging on the guy’s seat in front of her.
Pros: Offering voluntary check-in of carry-on bags for free
Cons: all went well this trip
Pros: I liked the customer service and they actually served snacks. Flight was smoothe
Cons: Seats didn’t recline.
Cons: I pressed button for flight attendant help and no one came. Flight was delayed and made me miss appointment, turbulence, drinks weren’t served until the very end of the flight. Not pleasant.
Pros: Flight took off and landed. Glad it was my wife sitting next to me.
Cons: Carry on bag? Extra $. So we combined our regular carry on into one and checked the bag. Price for the one bag was as much as my ticket. Return flight ticket counter agent SO hates her job. She was miserable. We were standing at the stanchion, waiting for the next agent to call us. She just stood there. Made eye contact, smiled and gestured to ask if she was open... Blank stare. Minutes later we walked up and she was open. Charged me even more for bag than flight down. Didn't buy anything on trip and bag was magically 15 pounds heavier than the flight down. Also got "hit up" for money by fellow passenger. Don't mind helping, but story was suspect. Anyway, I'm only going to use Spirit as a last resort in the future.
Pros: Friendly and efficient journey
Cons: Lots of advertisement for Spirit credit card. Not interested at all.
Cons: Delayed 4 hours ground crew did not know how to handle customers. Sooo disappointed...
Cons: I
Pros: Nothing
Cons: We arrived at 3:20 for a 4:05 flight, attendant said we couldn’t board and were too late, I’m a Delta skymiles member and frequent flyer with American Airlines, I’ve never know an airline where you have to be there 50 minutes in advance, we were at the gate and they said no, how long does it take this horrible company to close the door.
Pros: Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!
Cons: flight was very turbulent. so bad so that drinks were not served.
Pros: Everything was perfect
Pros: Crew are not friendly and I didn't have proper food. I have not asked to choose meal. I thought I can tell in flight that I want veg meal.
Cons: Since rools are changing in international travel. You should inform the new tools to the customer.
Pros: Attentive and friendly crew, great entertainment system
Cons: Flight left late due to problem with cleaning crew, seats are uncomfortable, snacks were stale.
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