Pros: "Like that I had access to WiFi whole on the plane."
Cons: "Not charging for food or snacks"
Pros: "Excellent leg room, friendly staff, smooth plane ride and new upgraded seats"
Cons: "Nothing, excellent experience"
Pros: "The general experience was mostly the same as usual except for the extremely long delay caused by weather (out of the airline's control)."
Cons: "JetBlue staff at ATL never once updated passengers on the delay. The overhead space filled up too quickly during boarding and I was forced to check carry-on without time to secure or gather my effects. JetBlue baggage claim staff at JFK were then purposefully misleading and evasive."
Pros: "Flight overall was fine"
Cons: "4+ hour layover in ft Lauderdale turned into almost 6 hrs due to delays but they’re ‘working on getting it out earlier so be there at the original time’...."
Cons: "Nobody speaks english. Announcement also in Portuguese. Very difficult for foreigners. Gate people are awful."
Pros: "Crew was kind and very helpful. Also, I found the seats to be comfortable and didn’t feel squished. There was plenty of leg room. Great experience overall. Thank you!"
Cons: "Absolutely nothing! Was a fantastic experience!!!!"
Pros: "Everything was great"
Cons: "Lower fees for checked luggage!!! Not to follow other airlines charging for the first suitcase. Thanks"
Pros: "Nice plane, amenities"
Cons: "Better information about perpetual delays - honesty about delay. Information to respond appropriately."
Pros: "The personnel were courteous and listen to your request ,the flight was exceptional.."
Cons: "No comments at this time."
Cons: "I did not like the fact that I had to spend 8 hours in the airport waiting for the plane. It had nothing to do with the weather. It was mechanical at one airport and it was passenger problems on the plane going to New Orleans. I got a food voucher but it was because I asked for it. The least they could have done for The passengers without asking for it."
Pros: "The Crew"
Cons: "It was a passenger on the plane acting real suspicious. I didn’t like that. Also the seats was uncomfortable."
Cons: "Everything. Really bad seats, no room for you. Carry on - charge $50. No free beverages ."
Pros: "On time"
Cons: "Extremely high charge for carry-on baggage, extremely high charge for changing flight times, no beverage service, seats are very small with no iPhone charger available."
Pros: "Price on the flight to ket"
Cons: "Sits are really uncomfortable, staff wasn't courteous and boarding process was a mess"
Cons: "Being trapped in the plane over 2 hours only to find out the flight was delayed close to 4 hours. Eventually booked a flight for the next day that cost twice the amount of round trip."
Pros: "on this leg of the flight, after changing planes, there was one little flight attendant who actually engaged guests and smiled a genuine smile."
Cons: "When flying frontier you know you're flying frontier for a low price certainly not the experience. My flight to my destination was fine ( no frills but fine) . My flight back home was Cancelled due to an airport issue ( not frontier's fault) however their overseas " reschedule flight line" provided little to no help to get me home. They simply did not have the training or care to help their customers to get home. Their sentiment was " so your flight was cancelled what do you want us to do about it? That's your issue Sir" Very poor experience!"
Pros: "Fast boarding"
Cons: "Pilot didn't show and he airline gave poor reasons why."
Cons: "There were no snacks, not one drink was free, and the seats did not even recline. I will not be purchasing any further trips with Frontier no matter the price."
Pros: "Price of flight"
Cons: "Freezing cold, food selections, price of food for quantity you get, no blankets, leg space horrible, charging for upgraded leg room seats when seats were open, only giving ppl 30 seconds to move to a an empty free seat at no chrg, plane was not clean at all in bathrooms-disgusting: walls filthy, counters dirty and grimy, door & floors filthy, soap dispenser unsanitary, crew comments|conversations about travelers, should start boarding from the bk of the plane forward"
Pros: "Nothing positive."
Cons: "They closed the flight twenty minutes prior to departure. We were running late that morning and arrived fifteen minutes before departure. The flight crew would not accommodate us and allow us on our flight."
Pros: "Horrible they canceled my flight I need my money back the worst"
Cons: "Please arrive 3-4 hours earlier to make it on time. Spirit check in lines are so big"
Pros: "The price of my ticket was excellent. Most of the flight attendants were funny. The ride was smooth and we managed to arrive early despite the delay."
Cons: "I had a baby kicking my seat and several others were crying the entire flight but that can’t be helped. The seats were a little uncomfortable. One of the flight attendants was rude but the others were nice. I also paid $52 to check my luggage, but I was expecting this from Spirit anyway. Before takeoff, we had a maintenance delay that lasted for about 15 minutes."
Pros: "Flight took off and landed. Glad it was my wife sitting next to me."
Cons: "Carry on bag? Extra $. So we combined our regular carry on into one and checked the bag. Price for the one bag was as much as my ticket. Return flight ticket counter agent SO hates her job. She was miserable. We were standing at the stanchion, waiting for the next agent to call us. She just stood there. Made eye contact, smiled and gestured to ask if she was open... Blank stare. Minutes later we walked up and she was open. Charged me even more for bag than flight down. Didn't buy anything on trip and bag was magically 15 pounds heavier than the flight down. Also got "hit up" for money by fellow passenger. Don't mind helping, but story was suspect. Anyway, I'm only going to use Spirit as a last resort in the future."
Cons: "The first flight was delayed so I had to run to the next one."
Cons: "This trip did not happen. I missed the flight and Spirit made it impossible for me to get on another flight. SPIRIT IS THE ABSOLUTE WORSE AIRLINE!"
Cons: "Originally i arrived at the ftlauderdale airport at 4:30 a.m. To find out my flight was canceled and no one contacted me . Then I had to stand in a very long line for them to offer me a flight out the next evening and I would be on stand bye .. not guaranteed a flight once again !!! This was the worse experience I have ever had They refunded my money but I was so upset my phone was not getting reseption and they refused to help me find another flight so I was left to walk to each terminal to see who flew to Atlanta asap .. . And the reason for my travel was because a close friends Mothers passed away . I was unable to get a direct flight with another airlines for a reasonable price until that afternoon I spent money to get to the airport on Uber then to only go home with Uber booked a flight with southwest then ubered back to with Uber . It was just a mess and very frustrating experience!! The next day Spirit airlines was on the news"
Cons: "SPIRIT IS THE WORSE AIRLINE EVER DO NOT EVER FLY WITH THEM!!!!! $50-57 for a bag wether checked I or carry on!!!"
Cons: "My flight was canceled 7 hrs prior with no explanation. I stood on hold for 1 hr and 15 mins, the gentlemen that helped me was extremely rude and rushed me off the phone, at first he did not want to give me a refund but eventually did but it was a terrible experience over, wound up switching airports and airlines because of it"