Daily cleaning, installation of cabin HEPA filters on flights from Ghana to Colorado
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Scores according to KAYAK customer reviews
Pros: "Not satisfied"
Cons: "Need improvements"
Pros: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Cons: "Seats were a little close, especially for a long flight, with meals."
Pros: "Amazing service. Incredible comfort."
Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"
Cons: "My baggage got missing"
Pros: "Crew was terrific. Great service. New aircraft are comfortable too."
Cons: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Pros: "Crew was great. TV Entertainment system was excellent."
Pros: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Cons: "No complains. Qatar has always been my preferred airline."
Pros: "Entertainment, crew was very hard-working."
Cons: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."
Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"
Pros: "Departed on time. Courteous staff."
Cons: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."
Cons: "Many of the entertainment systems were broken."
Cons: "Seat comfort was not very good.. and food was bad"
Pros: "Plane design was nice"
Cons: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Pros: "Crew was good and helpful. Food was good. Seats were comfortable."
Cons: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."
Pros: "Excellent service with attention to detail"
Cons: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Pros: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."
Cons: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."
Pros: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Pros: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Cons: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Pros: "The food"
Pros: "Good service best price, good food comfort I think is best airlines in word in my opinion"
Pros: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."
Pros: "Good quality planes with lots of leg room! Also, pretty and young crew...unlike most domestic airlines."
Pros: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Cons: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Cons: "The website is not easy to navigate."
Pros: "On general quite good"
Cons: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "The food was good. The legroom was enjoyable."
Cons: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Pros: "The in flight entertainment was good"
Cons: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"
Pros: "It was a direct flight with good food and movies to choose from"
Cons: "Small cramped seats in economy"
Pros: "I was expecting to get a room myself near airport but Qatar Airlines provided room with meals at no extra cost"
Pros: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Cons: "Everything was all set. Only shortcoming was No free wifi"
Pros: "it was nice on the plane the guests were professional"
Cons: "before boarding the officials lacked professionalism"
Pros: "Their food and crew was good."
Cons: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."
Pros: "Good crew. Nice plane and amenities."
Cons: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."
Pros: "Crew was friendly."
Cons: "Catering not up-to the standard. Ran out of food. Seats too congested"
Cons: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"
Cons: "The seat didn't have any inflight entertainment"
Pros: "The hospitality of the crew in both flights from Atlanta to Doha and from Doha to Chennai"
Cons: "The seats were not that comfortable for a long flight and i had a very disturbed sleep"
Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Pros: "The entertainment selections and the comfort of my seat."
Cons: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Pros: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Cons: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."
Cons: "everything were so bad and the service was awful ,"
Pros: "Friendly and professional crew"
Cons: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Cons: "Food, crew service"
Pros: "Good was amazing ; leg room was great per ticket price; and cabin crew were kind"
Pros: "Crew was good and seats were comfortable."
Cons: "No delay in boarding"
Pros: "Crew was good, flight was on time."
Cons: "They could have given the amenities, which I think they forgot"
Pros: "Everything was outstanding"
Cons: "Nothinng really"
Cons: "Everything was awesome."
Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Pros: "Early landing great service loads of legroom as am 6ft 5"
Pros: "Crew was attentive Pilot steered a smooth flight"
Cons: "Seats were a little cramped"
Cons: "No comments"
Pros: "Entertainment. Free 2 Hours wifi acccess"
Cons: "Was late to depart. Having to take the bus to the airport terminal."
Pros: "Good service by Emirates"
Pros: "It’s no choices small portion"
Cons: "No taste a"
Pros: "good attitude , friendly service from the crew members"
Cons: "seat spacing was very narrow"
Cons: "when i asked for lunch they said it will be served in 20mins and i got it after 50 mins i was very hungry"
Pros: "Everything. Nothing negative."
Cons: "Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight."
Pros: "Friendly crew"
Cons: "Service from crew slow and when you ask for something they sometimes forget to bring it"
Cons: "My entertainment system was not working and the crew wasn’t very helpful about it."
Pros: "Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated."
Cons: "Dull food."
Pros: "I enjoyed everything about Emirates. No complaints. Nice plane and stewardess."
Pros: "enjoyes my trip"
Pros: "The excellent service and the very attentive cabin crews."
Cons: "I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed."
Pros: "Good food and entertainment"
Pros: "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
Cons: "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."
Pros: "Great staff from checkin to service On board"
Cons: "Food - wine poor too"
Pros: "Friendly, accommodating, and professional service!"
Cons: "Crew didn't check properly the needs of other passengers,like blankets they didn't give to other passengers including me"
Cons: "We waited for our luggage more than one hour which was more than the flight time from Bahrain to Dubai. That is why I described my trip as poor"
Pros: "The experience as a whole was great!"
Cons: "My meal option wasn't available."
Pros: "The air conditioning worked properly"
Cons: "You asked for a drink and they never return☹️"
Pros: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"
Pros: "I was fully satisfied"
Cons: "Onboard upgrades for one way was too expensive"
Pros: "Once again, the food and entertainment selections were what I liked the most about the flight."
Cons: "The crew were a bit impatient with the passengers. There was a lady travelling with an infant, and she was not sure how to fasten the seat belt on the baby. It seemed to me that the stewardess was impatient in dealing with the passenger."
Pros: "They have several older planes. Horrible entertainment system. Picture quality is very poor. Screen doesn't respond to touch...overrated airline...."
Pros: "I love the wide variety of beverages. I also enjoyed how many times they passed through the cabin to offer us drinks."
Cons: "I have been on the newer planes and the TV functionality is great. However, the older versions have poor quality TVs with horrible functionality. The touch screen does not respond to your finger and sometimes you can't even get the remote to work. They definitely need to update the technology on all planes."
Pros: "Food was ok. Boarding and check in was good too"
Cons: "The crew from kwt to Dubai was so cheap asking if u get a headset we don't hand out one :) funny but cheap..."
Pros: "More spacious and easy navigation on entertainment screen. Good food."
Pros: "The courteous and friendly on-board service, spacious seating and clean men's rooms were the best part of the journey. The smiling stewardess were outstanding in creating a happy environment. I will consider Emirates for my future travels."
Cons: "Coffee was ok but could be better."
Pros: "Attentive staff"
Pros: "1. Crew was nice"
Cons: "1. Less new bollywood movie choices 2. Delay in boarding 3. Less and repetitive vegetarian food options"
Pros: "The crew and leg room"
Cons: "Food was very spicy and oily. My 3 year old three up after consuming the fried rice. Boarding was veru chaotic."
Pros: "My favorite airline to travel from Denver to Puerto Rico, round trip, and in Atlanta I will make the stopover, I also feel so safer to travel with my cat ... they are the best airline in everything"
Cons: "Let people who travel with pets earn extra points for taking them with Delta"
Pros: "The accommodation to the military service members!"
Cons: "Air fresheners should be used on the airplane."
Pros: "Delta is doing a great job keeping everything calm and clean during this pandemic!"
Cons: "Nothing all excellent"
Cons: "It was great! Nice job Delta !"
Cons: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Pros: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Cons: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Cons: "1.5 hour delay...no reason given!"
Pros: "Love the fact that the head rests move to support your head better."
Pros: "The seat was great, I wish all seats on the plane were that comfortable"
Cons: "Nothing, everyone was great"
Cons: "No meal option and my video screen volume did not work"
Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."
Cons: "Better screens for in-flight movies. More legroom or upgrade options."
Cons: "Boarding at JFK.Always messy"
Pros: "Inflight experience was fine. TVs didn’t work but Flight attendants are friendly on Delta, cramped seating - but not unlike other airlines."
Cons: "Regular fare seat assignment not available prior to gate . Airport concourse F - poor - limited services. Customer Service seemed uninterested and unable to provide service both on phone and at gate. I’m a frequent United flyer & today’s Delta service experience made me more loyal to UA."
Pros: "Got first class upgraded. Very nice service!"
Cons: "We left 8am from JFK. Wish the crew had mentioned the 30 minutes waiting time to take off, given the 15?planes in front of us in line to do the same. I was very much needing to use the restroom about 15 minutes into it! I was very uncomfortable"
Pros: "Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging."
Cons: "Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging."
Pros: "Entertainment choices were excellent, many new movies available, so I was able to see movies is been meaning to watch. There were drinks available."
Cons: "The air vents barely trickle out any air anymore. No relief to be had. Airline crews say hi and goodbye but that doesn't make them friendly."
Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."
Cons: "Very little leg room."
Pros: "Love the built in tv’s with free entertainment."
Cons: "The plane got delayed on the runway and the shut the engines off so the plane got super hot, but even after we got up in the air it never cooled down. Normally I’m freezing on flights, but I just sat sweating this whole flight. It was terrible."
Pros: "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."
Pros: "In a pinch they were able t"
Pros: "Everything was perfect !! Staff friendly"
Pros: "Great in every way"
Pros: "It got me home, eventually."
Cons: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"
Cons: "Check in lines were crazy long"
Cons: "My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. It was very upsetting not knowing when she going to arrive in Denver."
Pros: "Love the inflight entertainment and the usb plug for phones. Flight left on time and go in a little early"
Cons: "Did not love getting charged $2 for headphones and the girl sitting next to me getting them for free. Super annoying"
Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"
Pros: "App is good and convenient to use."
Cons: "The app went down just as we were getting ready to board and luckily i had a printed pass and it took some extra time to check in."
Pros: "really helpful and friendly service and nice seats."
Pros: "Everything is perfect"
Cons: "I don't like that I already completed this survey several days ago and have been receiving reminders to do so. I guess you don't have a good system in place for knowing who has and has not completed your surveys. That's too bad."
Pros: "The boarding process in Atlanta was as smooth as could be expected given that it was a full flight. I appreciated the gate announcer's suggestions to everyone about how to ease the overhead baggage crunch."
Cons: "Economy is very tight quarters."
Pros: "Friendliness of staff. Second flight was a newer plane - sweet!"
Cons: "For a long flight perhaps a little more in the snack department."
Cons: "Excellent service excellent pilot"
Pros: "Overall, the flight was very smooth and I thought the crew did a great job."
Cons: "I know this is a federal regulation, but I have to mention it as it is part of the boarding process. For the life of me, I can't understand why it is necessary to go through security again after re-entering the country. Understandable that I have to go through customs, but going through security again is ridiculous."
Pros: "Flights were both on time and boarded quickly. Crew was wonderful!"
Pros: "Free in flight entertainment"
Cons: "One of my bags went to Santa Fe"
Cons: "This is my third flight this year with Delta and every time we wait for the "crew" to get off from another flight. And as soon as they get there we can board. It's getting very annoying. Fix it."
Pros: "The staff of the flight were very friendly and attentive. They were great!"
Pros: "Early arrival. And service"
Cons: "I was assigned very last seat and there is no reclining option."
Pros: "Attendants and entertainment"
Cons: "Delays for no explained reason"
Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"
Pros: "Very professional and caring."
Pros: "plane had individual movies for free with each seat!"
Cons: "I've only experienced delayed flights with Delta ... and this was no exception. It wasn't weather-related, nor a late flight delivering a plane - just no ground crew to service the plane between flights."
Pros: "nice snack"
Cons: "How many people allowed to travel per plane during COVID"
Pros: "The crew were gracious and attentive to keeping us hydrated in Economy."
Cons: "The seats were uncomfortable on this full flight, the food was average."
Pros: "The food was good, the crew was friendly, and the plane was clean."
Cons: "flight out of Ghana was delayed by 2 hours."
Pros: "The crew was good"
Cons: "The entertainment on the plane should be upgraded and wifi should be provided"
Pros: "Flight crew was amazing. Food was good and there was plenty to make the time go by faster."
Pros: "The crew was nice"
Cons: "No ability to charge devices during such a long flight"
Pros: "Crew was pleasant and food service was good"
Cons: "Not a very big or good quality selection of movies and viewing screens were hard to see"
Cons: "Staff and crew were courteous and helpful. Seats were comfortable."
Pros: "Things went as planned in the beginning. The young lady who checked me in at the BA counter was very friendly and helpful. The preboarding and boarding went very smoothly as well."
Cons: "The plane boarded as usual then things went wrong. There was apparently something that went wrong with furl getting into a separate storage tank (that's scary in itself...how does that happen?) and they announced that they couldn't get the fuel tank to fill completely and the mechanics needed to get a "special tool" to complete the process. Then they needed some "tool" to drain the fuel from the mysterious storage tank. That was done and they announced that they had decided that they had plenty of fuel to make it to Denver. An hour and a half later of sitting in a sweltering hot cabin the y announced that the mechanical issues were taken care of BUT we'd have to wait another 20 minutes to take off because of the traffic waiting to leave Heathrow."
Pros: "Great customer service"
Cons: "We ate rice or pasta from America to London, London to Accra, Accra to London and London to America."
Pros: "Do the upgrade if its available!"
Cons: "long delays between segments of the flight however the business class BA lounge was excellent . Entertainment systems on the 747 aircraft are getting dated"
Pros: "Very professional and friendly employees. Someone fainted in our cabin and the crew members took very professional care and offered the passenger oxygen."
Cons: "Very packed cabin, offered us just a sandwich after the first main meal."
Pros: "The crew was incredibly kind and helpful, the food was excellent and we even got ice cream!!!!!"
Pros: "Food was decent and they came back to offer us another drink."
Cons: "Plane was old and dated. No usb or outlets to charge any devices on a 10.5 hour flight. Also seating was small and cramped. I wish there was a way to automatically get an isle seat or emergency row seat if you are over 6ft tall."
Pros: "My baggages were delivered to my residence the next day intact"
Cons: "After landing at DENVER I was at Baggage Claim Area. As instructed at the time of Boarding at Chennai. A British Airways staff asked to show my Baggage tag and Boarding Pass. After seeing it he said your baggage have to be claimed at DALLAS and not at DENVER. Kindly rush as time is short. MAYBE HIS INTENTION WAS GOOD. He must of thought that it will get delayed if I have to claim baggage and proceed for connection as the flight was delayed."
Cons: "The transfer from T5 to T3 was chaotic. Queues to join queues to get the transfer bus. People were getting caught on a moving escalator because the crowd in front had nowhere they could go to make room. Extremely dangerous! It took longer to get from T5 to T3 than it did to get from Dublin to London. Boarding in T3 for the flight to Denver was almost as bad. Bodies everywhere, no organisation and no help. Then the aircraft itself was so old with uncomfortable seats and an almost unwatchable screen. I will never transit through LHR again."
Pros: "The food"
Cons: "The absence of free internet"
Pros: "Crew was nice and we all have individual video screens"
Cons: "No charging stations for electronic devices"
Cons: "terrible seats. unable to recline my seat. horrible experience for 8 hours..."
Pros: "I liked the fact that the customer service on board was pretty spectacular & very clean bathrooms."
Cons: "It was extremely warm throughout the flight and the seats weren’t too comfortable."
Cons: "transfer from terminal 5 to terminal 3 - process was unclear"
Pros: "Meal from Lagos to London was good"
Cons: "I don't know why spray was used on Lagos flight to London and London flight to Denver no spray."
Pros: "Competent crew. Arrived early."
Cons: "The plane was so old it had signs that read, no smoking in the lavatories. The entertainment screen was small and slow to respond. Should be in a museum."
Pros: "Checking documents on entering gate area rather than at boarding time, made for more efficient boarding"
Cons: "Delay in baggage reclaim due blockage in system"
Pros: "Flt attendants. Esp the english guy."
Cons: "Once again just some measly pretzels."
Pros: "Seat comfort was not terrible. Staff were good."
Cons: "Tiny video display. Lousy pasta. Poor selection of films."
Pros: "Accra to London: the most inefficient airport experience ever!"
Cons: "Old aircraft; mediocre service."
Cons: "Nothing was impressive at all"
Pros: "British airways made sure they gave no attention to African flights"
Cons: "The transit location"
Pros: "British Airways code share is always nice"
Cons: "Older 747 not quite as nice as the Dreamliner but it made it!"
Pros: "I have nothing more to say about British Airways, What I have to say about British Airways is Excellent.In terms of customs services they are number one in the whole world."
Pros: "I'd like to mention Ramon, a crew member on the flight, who was extremely helpful and kind. Also, the food was quite good."
Pros: "The first class steward who helped us when he didn't need too. The free films."
Cons: "I flew British Air in the past and had excellent service. I actually would have paid a bit more to choose them as an airline. No longer! Horrible service. Our stewardess was rude and unhelpful. Best example, when my husband turned in the remains of his last meal, something had leaked over his tray table. She didn't bother to help. He luckily had some extra napkins. She watched him clean it up and then left without taking the soiled napkins. Thanks. The meal quality was poor on the international flight. American handled the start of our vacation. Such a superior international flight quality compare to British Air."
Cons: "They wouldn't book is into our flight from a different terminal causing is to miss the flighr"
Cons: "crew not very friendly was allowed one carry on from Seattle to London however, refused my only carry on from London to Accra. Very unpolite staff overall."
Pros: "The staff was friendly. The food was great. There was plenty of entertainment to choose from."
Pros: "Very good"
Cons: "Antiquated and glitchy entertainment system on the 747-400"
Pros: "LOVED the folks on this airline. So nice and accommodating."
Pros: "Crew were attentive and competent."
Cons: "The food was just not very good which is a bummer since it was a long flight."
Pros: "Flight on time. Seats/pillows/blankets were clean. The crew was professional - high quality interaction that makes the difference between BA and other airlines. (other airline crews can be abrupt, rude, ignore passengers, especially with getting water outside of service times, standing while waiting to use lavatories, etc.)"
Cons: "Some garbage from prior flight in seat pockets of 2 seats we occupied. Entertainment system is a bit clunky, film choice not very good."
Cons: "Our British Airways flights were cancelled going & returning on the trip. This resulted in rebooking in both directions, at different points in the trip. The cancellation on the return trip was extremely inconvenient since we didn't have a phone to contact BA. After wondering the airport on the day of our departure, for a BA representative that could help, we were directed to a ticket sales office. Then after waiting for another one (1) hour in a line, the BA representative rebooked our return flights. This was not a good way to start or end a trip!"
Cons: "Boarded and our 3 year old fell asleep. sat on the plane for 50 minutes before being told to get off the plane. Ended up with a delay of almost 6 hours. sorry, very frustrated."
Pros: "I liked the food and getting the complimentary wine for dinner, the free movies and we were able to change our seat assignments easily."
Cons: "Our flight out was delayed 7 hours and we still had to be at the airport for the original departure time. We were uncomfortable in our middle seats on the way out as well. Also, it would be nice to get refills on coffee or tea during the flight. I asked for a second cup of coffee and was turned down."
Pros: "In flight service and food were excellent"
Cons: "My TV monitor didn't work. Crew couldn't get video on demand to reset."
Pros: "Flight was packed in like sardines. Seat was uncomfortable"
Cons: "Have passengers sir at every other seat."
Cons: "Took a long time to board, we were about 10 min late to take off"
Cons: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Cons: "Crowded planes."
Pros: "Everything its gteat"
Cons: "Cant turn it off. Want to sleep"
Pros: "Very helpful wheelchair boarding -- very fendly and professional ticket counter/check-in personnel"
Cons: "Very cramped seating"
Pros: "It was two hrs late"
Pros: "Onboard service"
Pros: "Overall experience was great!"
Cons: "Snacks could have been better. Next time, I would like an entire pop instead of a small cup."
Pros: "No issues"
Pros: "It was wonderful plenty of space, legroom"
Pros: "Scored anot exit row for no extra charge"
Pros: "Got to Denver"
Cons: "Gate change an hour before original takeoff. Time was at opposite end of airport"
Pros: "Good solid trip. No issues and went smooth. Your team Was good both ways."
Pros: "On time departure, early arrival. Efficient and courteous service, organized boarding process"
Cons: "Wifi could be cheaper!"
Pros: "Everything went smoothly and was on time."
Cons: "The personnel at the STA check were not very friendly."
Pros: "Warm friendly competent staff."
Pros: "I got a fair price ticket and plane wasn't dirty ."
Cons: "Limited overhead space"
Pros: "Easy & no glitches. Luggage arrived"
Pros: "Organized boarding"
Pros: "Easy to board friendly"
Cons: "The snack food selection, price on wifi"
Pros: "Great staff and everything on time"
Cons: "I was delayed and missed my connecting and then was not helped in Denver."
Pros: "Loved boarding process. Nearly impossible to get down the aisle with carry on, personal item and a coat. Come on...."
Pros: "Liked United wifi and being able to watch movies to pass the time."
Cons: "Perhaps look at getting music added to United wifi"
Pros: "no delays!"
Cons: "milk products in the snack bag, gross."
Pros: "was finally able to get the upgrade"
Cons: "Support for all Android platforms needs to be updated."
Pros: "The pilots"
Cons: "It's united."
Pros: "Seat wouldn't recline"
Cons: "See above"
Cons: "The delays all day!"
Pros: "Getting on and off was easy."
Cons: "Small plane bathroom sink water didn't work."
Pros: "We were on time"
Cons: "Very uncomfortable ride. Now I know what dinners feel like. Recently flew Delta and didn't notice discomfort like this."
Pros: "First time on a 777. It was HUUUUUUGE."
Cons: "Snack selection a little too high class for my liking."
Pros: "Got us here early, smooth ride"
Pros: "Everything went better than expected, no line, easy flights , short layovers. Everything just went smooth."
Cons: "Not enough room to write my opinion !!!"
Pros: "On time coming & going. Friendly"
Pros: "Easy to board and check in, good price"
Cons: "It was extra to check luggage"
Pros: "Nice and easy"
Cons: "N a"
Pros: "Coming home"
Cons: "No snacks...free"
Cons: "The man who reprinted my boarding pass after I had left no e at security was extremely rude. I also found it ridiculous that I was charged to check my bag at the gate because it was about a half inch longer than the bin. Yes I understand there are size limits on carry on luggage but the plane was not even half full and the bag was clearly a standard carry on size. If anything, I should have been permitted to gate check the bag."
Cons: "I'm 6'tall...NOT that tall and felt cramped the entire time."
Airlines flying from Ghana to Colorado have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ghana to Colorado
Masks required on board, masks provided on flights from Ghana to Colorado
Social distancing seating
Middle seats unavailable to book on flights from Ghana to Colorado
Testing for antibodies, testing for symptoms for flights from Ghana to Colorado
Waiving of change fees. Search flexible flights from Ghana to Colorado