The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction
My bagage broke
I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
The cabin crew were pretty good. That's about all that was good.
I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
They have one line of executive class after the kitchen and toilet, is very noisy.
Nice seats, comfortable.
Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.
Cabin Crew flight data punctuality
That I had to PAY for water to drink that was not tap water No room for my carry-on in overhead bins...took some arranging.
The staff were professional. Boarding was orderly. The flight was smooth. The lavatories were clean.
As a tall man, even with an entire row to myself, it was impossible to be comfortable. I had to fold myself like origami to fit. My head and neck was pitched forward, even with the seat back reclined. You got me, next time I’ll spring for business class.
The flight was very pleasant, with great service. The in-flight entertainment selection was good, food was tasty. The day we flew, this flight was maybe half-full in coach, which may not be great for BA, but fantastic for leg room! The attendants were lovely, and I particularly enjoyed the continuous water service through the flight, which kept me nicely hydrated. The ice-cream mid-way through movietime was a welcome treat!
Flight was delayed by an hour.
Arm rest not going up for 11 hour flight not good . Trash not collected
|Flights Arrive in||Manchester|
|Flights Depart from||Grand Rapids Gerald R. Ford Intl|
|Airlines||KLM, British Airways|
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