BWI check-in crew is not friendly, not related to Japan Airline.
I got there safely.
I will never fly American Airlines again. From the moment I checked in with the ticket agent to getting off the plane it was a disaster. The ticket agent was rude, hostile, and dismissive. Employees walked through the line at security forcing everyone to consolidate their belongings to one bag. I had a large wallet in my hand and was told I had to step out of line to put it in my backpack. They only allow you one bag to carry on without paying extra. At the time of boarding they announced that the overhead storage was full so even those that paid extra were still forced to check their bags. The plane was dirty, the service was slow, overall just gross. They don’t have WiFi or in flight entertainment so I paid the $20 to purchase the WiFi. It was worthless. I couldn’t stream anything, even music kept stopping to buffer. I understand it will be slower then on ground WiFi, but it was impossible to watch anything and a complete waste of money.
American wins tge coach torture contest!
The snack selection and lack of entertainment
Premium economy is the way to go for a long haul flight. We were comfortable and able to get some sleep.
The crew on the way to Sydney was a little more present. There was always someone milling in the galley between the business class and premium economy cabin. The crew returning came through the cabin often and were attentive if you asked for them but you had to seek them out.
No LCD screen for entertainment.
was a difficult transition from delta to west jet in Toronto and we almost missed the flight
I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also.
I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful.
They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that.
I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened.
The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta.
They have few movies selection that was good
I like being in a big space faster. And clean good service I
No LCD screen for entertainment.
The service was horribly they dilate my flight 24 hours and I lose my flight yesterday because from Washington to Atlanta the flight was late and from Atlanta to Tegucigalpa leave early
We were in the plane for 3 hours before we could depart. No one offered us a drink or snack.
Comfortable seats. Good entertainment
Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication. Lack of a free snack was disappointing. May have to rethink flying Delta next time.
Grand Rapids Gerald R. Ford Intl (GRR) United States
Wichita Eisenhower National (ICT) United States
|Flights Arrive in||Wichita Eisenhower National|
|Flights Depart from||Grand Rapids Gerald R. Ford Intl|
|Airlines||American Airlines, Delta|
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