Find cheap flights from Greensboro to Portugal
Round-trip
1 adult
Economy
Sat 4/29
Sat 5/6
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Best round-trip prices found by our users on KAYAK in the last 72 hours
2+ stops from $847
1 stop from $769
Good to know
Low season | February |
|---|---|
High season | June |
Cheapest flight | $769 |
Average price round-trip | $1,366 |
Good deal round-trip | $691 |
Good deal one-way | $469 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 14% increase in price.
Flight from Greensboro to Lisbon
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Portugal
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be June and July. The cheapest month to fly to Portugal is February.
FAQs - booking Portugal flights
Top 5 airlines serving Greensboro/H. Point to Portugal
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 29333 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Pros: "Crew was great! Friendly"
Cons: "Monitors for in flight entertainment didn’t work."
Pros: "Crew was great! Friendly"
Cons: "Monitors for in flight entertainment didn’t work."
Pros: "Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us)."
Cons: "Nothing"
Cons: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Pros: "nice crew and newer plane"
Pros: "Amazing crew very good service ."
Cons: "Chose my seat, instead of leaving it to the airline ."
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."
Cons: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Pros: "Nice smooth flight."
Cons: "Tiny seats. No entertainment offered."
Pros: "The only thing I liked about the experience and flight was the Delta Sky Club"
Cons: "Everything"
Pros: "The crew was amazing. My seat was comfortable."
Cons: "The plane was delayed. It arrived over 25 minutes after it was originally scheduled to."
Cons: "Plane was FREEZING!!!"
Pros: "The booking in staff person was positive and friendly. I was disappointed that the system would not allow me to be placed on the upgrade list as a silver Velosity me mm ber partner to Delta."
Pros: "Crew was very nice."
Cons: "Long delay with vague explanations why."
Pros: "The crew was good, when we actually were in the air."
Cons: "A working plane would be nice. It was only an hour delay; any inconvenience there may have been, when it comes to flying, is amplified. I am 6’ 8” and the plane is just uncomfortable."
Pros: "The crew work well together."
Cons: "The boarding process was very inconsistent."
Cons: "There was a mechanical delay and I ended up missing my flight. Even though I arrived 10 minutes prior to departure."
Pros: "Marti"
Cons: "No will fi"
Pros: "Very friendly gate attendants helped us fix the problem that our frequent flyer number had not been entered on the boarding pass. This may have been because of the booking co., Just Fly."
Cons: "Would have liked more seat options, like when I book on Delta's website. Didn't have enough advance warning."
Pros: "The plane left on time and arrived on time."
Cons: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."
Pros: "Nothing"
Cons: "The fact that I sat on an airplane for over three hours due to a delay and couldnt get off"
Pros: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."
Pros: "Our flight attendant was excellent. Service with a smile."
Cons: "We almost missed the flight sitting right in front of the gate. No announcements could be heard in the gate area and when we asked, they said they were already removing our luggage, Very odd. Food was terrible! Choices were pasta and cold chicken salad. I had the pasta, which was bland ravioli in two bland sauces. I was surprised, because I had experienced better food on recent international flights."
Pros: "The flight is short and easy."
Cons: "I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset."
Pros: "Plane was on time."
Cons: "My seat assignment was in the last row of the plan when the plane was not full"
Pros: "Quick, efficient, affordable!"
Cons: "We landed hours late and sat on runway for 1 hour. On top of that this plane was our 3rd equipment change."
Pros: "Coldest flight I’ve ever taken. Not sure why I paid $60 to fly in comfort when I had to endure the arctic temperatures. Free WiFi never worked once either."
Cons: "That I was going to be charged $125 for oversized luggage unti"
Pros: "The service and the seats"
Cons: "We spent more time than scheduled waiting to take off"
Pros: "Awesome selection of movies"
Cons: "The seats are too close together, they do not recline far enough and the leg room is minimal"
Pros: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"
Cons: "The attendants at the delta counter in the airport were very rude and told us we were nit elite member when in Lima and Mexico was at the contrary"
Cons: "Slow Wifi."
Pros: "Plane nice and comfortable"
Pros: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Cons: "Food and food."
Cons: "Landing was frightening."
Cons: "I was sitting in the last row and the bathroom smell was hard to deal with."
Pros: "Short flight"
Cons: "Too cold Not friendly boarding agent"
Pros: "EXcellent"
Cons: "Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation."
Pros: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Cons: "No complaints!"
Pros: "Short flight with great views"
Cons: "I was not asked to check my bag, but there was no space for it so I had to take it back off after everyone boarded. No drink or food. Ground crew forgot to get bags at end of fliggt for those of us who checked at the gate. Had to wait quite a while."
Cons: "At least 10, including my entertainment systems didn't work as soon as we took off. A 4 1/2 hour flight cross country with no entertainment, very disappointing. The crew was very unorganized, they couldn't even figure out how to give drinks and snacks in an efficient manner with initially skipping several rows without asking about either. Seat headrests were not adjustable up and down."
Cons: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
Pros: "Arriving"
Cons: "Cramped seats, poor food, inattentive flight attendants"
Pros: "Flight attendants were very nice"
Cons: "Overbooking flights"
Cons: "All was good."
Cons: "Free wifi"
Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."
Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "Great airline"
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Cons: "Lost all our bags so couldn’t ski"
Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"
Pros: "Good comfortable seat with extra leg room. Pleasant crew."
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "Very friendly onboard personnel - I really had kind of homy feeling."
Pros: "Crew was awesome"
Cons: "."
Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Pros: "Flying with KLM is a pleasure"
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pros: "Everything excellent. Comfortable seats in business."
Pros: "Crew"
Cons: "N/a"
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Pros: "Short flight with good communication."
Cons: "Nil to complain."
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."
Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."
Cons: "Dutch sub titels would be nice."
Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"
Pros: "The included snacks and the seats."
Cons: "Nothing."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."
Pros: "Great crew service. Among the best ever."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Pros: "On time."
Cons: "No negative"
Pros: "Friendliest economy class service I've ever encountered."
Pros: "Very good flight, excellent service and good food."
Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Pros: "Wonderful"
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Pros: "captain was great."
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"
Pros: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Cons: "The stinky guy behind me, but that's not the airline's fault."
People were not wearing masks. Many were sick We got COVID Very uncomfortable and food was terrible Lufthansa is getting worse
The Munich-Chicago flight was delayed. At the end of the flight crew didn't bother to announce that people with tight connections should be able to leave the plane first, and a number of people didn't make their flight. During flight crew members were doing something to bathroom door while there were people using that bathroom, which was very disconcerting. Announcements over PA were not made clearly.
Just great service thank you
The flight was cancelled…no notification…!!!
I will never fly with them again. Boarding experience was awful, food was awful, entertainment system did not work throughout the whole flight, the people in the airport were terrible especially in security
I pay 2000$ for bad fly
I’ve never in my life been on an international flight that didn’t serve at least a free drink, but there should have been a drink and a snack on an international flight. Also this flight had a 2 hour delay, so we didn’t know we would be going so long without any liquids for our baby and young children. The cabin crew was also very rude.
Plane was very delayed. US agents unhelpful in connection flt and in seating. No real info given on delay.
We had something like 4 or 5 gate changes, plus a 30 minute delay. The cabin crew as somewhat more brusque than usual. Basically no food on the plane, but that's OK for a flight of this duration.
boarding in mumbai was a mess.. It felt like 80% of the flight boarded in the pre boarding section which was meant only for people with special needs and with children. The staff who were checking their documents just did not care if they were supposed to be in this line or not. Lets hope they improve on this
Cons: "The ife screen was extremely slow and unresponsive."
Pros: "everything from the boarding and check-in process to in flight comfort."
Cons: "Everything"
Pros: "They give you food in this airlines. Crew was nice always serving drinks."
Pros: "Crew very nice"
Cons: "Connecting flight time was half hour and at other side if airport- not fun at all. Barely made flight home"
Pros: "The crew."
Cons: "The airplane arrived over 45 minutes late."
Pros: "excellent crew"
Cons: "seats could be wider and seatbealts cud be wider"
Cons: "NO MOVIES."
Pros: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Cons: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."
Pros: "Crew was very kind and attentive"
Pros: "Comfortable seats"
Cons: "The raisin muffin was very old"
Cons: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"
Cons: "No entertainment system."
Pros: "Nothing"
Cons: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."
Pros: "Good"
Cons: "Standard"
Pros: "Overall it was a good flight."
Cons: "The dessert could have been better than a Kit Kat chocolate bar."
Cons: "Had to take a United flight to a different destination. No compensation for something I had no control over. When I am at an airport and have the opportunity to catch an earlier flight you have room on, you charge me. When this kind of thing happens - I pay with my time. Sucks"
Cons: "No space, no entertainment. Yuck!"
Pros: "Friendly crew. Flight left on time"
Pros: "The food and service is always good. In flight entertainment and nice planes!"
Cons: "To board- it's just a long queue - any way to shorten line so we don't have to stand for so long?"
Pros: "The entertainment was good."
Cons: "Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down."
Pros: "Accurate. Friendly."
Cons: "My suitcase weal broke during the flight!!"
Cons: "Delayed flight"
Pros: "There was good in flight entertainment"
Cons: "The food was barely edible. I'm glad to have brought a snack in my bag."
Cons: "Worst food I've ever had inside an airplane. Pretty bad uncomfortable seats as well."
Cons: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"
Pros: "The food was great."
Cons: "There isn't much leg room."
Pros: "Newer, smoother and faster planes help to recover delayed flights."
Cons: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"
Cons: "the crew was horrible and rude"
Cons: "Flight was 30 min delayed . When we landed, the jetway was someone mispositioned and it took even longer to get us off the plane - nearly 1 hour late. Missed my dinner appointment as a result and generally bad start to my trip to Munich . Very disappointed ."
Pros: "Quick and easy in all aspects"
Pros: "Clarity of informations"
Cons: "Every thing"
Cons: "I order a seat near the window A9 but this seat has no window. the crew did not solve the problem even I ask them and note that is important to me/"
Pros: "The flight was comfortable, the crew very nice, the food good and many good movies to choose from."
Cons: "Could have used a few more snacks. But didn't bother to ask for any either."
Pros: "Ground crew very helpful to get connecting flight on time"
Cons: "Run to get in on a plane"
Cons: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."
Pros: "Aircraft crew and operations were excellent."
Cons: "My original itinerary was booked with Airfare.com with a 93 minute layover at ORD, subsequently abbreviated to 40 minutes. Despite my repeated requests, neither Airfare.com nor United nor Lufthansa were willing to adjust my consequent itinerary to correct that conspicuous deficiency. Instead, both United and Lufthansa representatives repeatedly assured me that the 40 minute connection would present no problem; and Airfare.com tried to extract a 33% premium on its original sale to make any such adjustment. As it turned out, my apprehensions were realized when boarding and tarmac delays at SFO consumed the entire layover, and a subsequent gate delay at ORD frustrated the commendable efforts of the flight crew to facilitate the de-boarding of passengers with close connections. Contrary to United and Lufthansa's explicit reassurances, the long run halfway down one concourse and all the way back up a second left me four minutes short of the gate closure. You guys need to get your act together. If either airline chooses to finance its operations by selling tickets to an "aggregator", such a business practice should not relieve the airline of its obligation to provide reliable service to its ultimate customer, the flyer. I am currently working to identify an appropriate regulatory agency to whom to report this cynical misrepresentation of services and the patently corrupt business model upon which it is based."
Pros: "Good flight good staff. Captain explained the route which is nice."
Cons: "No negatives"
Pros: "I was comfortable, not affraid."
Pros: "The plane stewardesses were actually really efficient (German style). Because of being on the waiting list to get on the plane I couldn't get a seat next to my partner so they did the biggest math exercise to put us together. Props to them"
Cons: "The flight overbooked (I still don't understand this concept, since is basically selling twice the same seat, right? Is that even legal?) Also the system was down, so no check-in online = the biggest line at the airport, it took me more than 1 hour to check-in and drop my luggage, all to get there and the ground force lady (the rudest person alive) tell me that I had no seat available, that she was going to put me on the waiting list... WHAT? I bought my ticket already, waiting list? Well, to say that I highly doubt that I'll book with Lufthansa again."
The hard product, food, and service are far superior to their North American counterparts
Pros: "Easy boarding, entertainment"
Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Cons: "Entertainment system was not working on all seats"
Cons: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Cons: "Flight was delayed"
Pros: "Crew memebers"
Cons: "Nothing"
Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."
Cons: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Pros: "Left on time. No turbulence."
Cons: "boarding wasn't good."
Pros: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"
Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Pros: "Extremely hot the plane"
Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Pros: "Good selection of movies"
Pros: "Nothing"
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Pros: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Cons: "Nothing to complain about."
Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Cons: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Pros: "If the flight would have leave in time we would receive our luggage in time"
Pros: "Food, service, comfort"
Cons: "Plane left more than 40 minutes late with no explanation or apology."
Pros: "Very good male crew member. Pilot genuinely apologetic for the delay."
Cons: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Pros: "Nice staff, very professional and helpful."
Pros: "The cabin crew was very good!"
Cons: "The economy premium seats are very uncomfortable"
Pros: "The space and the people"
Cons: "Nothing"
Pros: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Cons: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."
Pros: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Cons: "See above and the food was disgusting"
Cons: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Cons: "The room between seats is unbearable."
Pros: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Cons: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
Pros: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"
Cons: "There were not noodle soup ready this time."
Pros: "Good service all around, personnel pleasant"
Cons: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Pros: "Great food, pleasant crew."
Cons: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."
Pros: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Cons: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."
Pros: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Cons: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."
Pros: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Cons: "One bag did not arrive in Toronto, apparently delayed in Paris."
Pros: "The airplane was new, good food and service."
Pros: "should let first board passenger in rear rows and not everybody together."
Pros: "The attentiveness of the crew and the online check in."
Cons: "Missed the connecting flight and the luggage was on transferred on our next conncection :("
Pros: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Cons: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"
Pros: "We propelled through space and arrived safely at our destination. Big like! :)"
Cons: "The vegan meal was a plate of dough. All bread. Other flights have given fruit, vegetables, vegan yogurt, etc. But that's a small complaint. The extra leg room seats at the exit aisles I was offered don't recline. (This wasn't true on the next flight). At 5 feet tall, given the option, I would pass up on the extra leg room and take a reclining seat. This is something that should be made very clear before the flight!"
Cons: "Enternteiment and seats"
Pros: "Only the speed of the flight. The seat was terrible! No pitch, no room, squeezed in like sardines. The crew spent most of their time hawking BA products. Embarrassing."
Cons: "More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time. The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair."
Pros: "All services were superb. From boarding, food, to bye bye from Crew very unique. Good team"
Cons: "Every was excellent"
Pros: "Crew was very nice and no surprises while boarding at the gate"
Cons: "You had to pay for snacks or water"
Pros: "The best airline in the world!"
Pros: "Crew was super friendly."
Cons: "I wish I’d have an aisle seat, but flight was full."
Pros: "yes seats were more comfortable and more leg room than the other airlines I have used"
Cons: "It was all pretty good and despite leaving a little late we got there on time"
Cons: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."
Cons: "Incoming flight delayed so late departure"
Pros: "On time"
Cons: "Having to take a bus from the plane to the terminal. This would make me fly via Amsterdam to the US to avoid these connections"
Pros: "To be honest, I liked that some of the flight attendants were friendly. Honestly, all but Nicola were nice and friendly. Nicola was the only rude one. So rude that I took note of her name for such a review like this :). I also liked that we got to our destination safely."
Cons: "Flight was delayed almost 3 hours total. The first 45 minutes we were in the airport and they said they were delayed because of an engineering issue which was fine. They then stated that they resolved it and had us board the plane.... ten minutes later the pilot states that the same engineering issue is still being worked on and it'll be about another ten minutes. Well... TWO HOURS after being trapped on the plane and told repeatedly "it'll be another 10-15 minutes" ,we finally took off. The food was subpar, most of the airline staff was polite save for one gentleman at the gate who made a sarcastic comment to me about them trying to board quickly when I couldn't find my passport (after making us wait 45 minutes... then another 2 hours... yeah board quickly for what?). And the flight attendant Nicola was incredibly rude and appeared to condescend to some passengers in various ways. That 3 hour delay ended up costing me my connecting flight and I was booked on an overcrowded flight leaving 4 hours later and that was also delayed almost another hour (surprise!). My first day of vacation, I basically lost my whole first day as I arrived 8 hours after I was meant to because of delays by B.A."
Pros: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Cons: "Delays! Delays! Delays!!"
Cons: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."
Pros: "Decent snaks. It gets you there."
Cons: "It’s your basic flight from A to B. Nothing fancy."
Cons: "Was not offered a drink whole others around me were. Don't know why."
Pros: "Nothing"
Cons: "Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process."
Pros: "Direct flight London to Denver. Check in and boarding very easy, friendly and efficient."
Cons: "Seats very close together, entertainment poor (and not working for first hour of flight)"
Cons: "Delays delays and delays"
Pros: "Nothing"
Cons: "No free snack or drink, noisy plane...couldn't hear stewards, and VERY uncomfortable seats...."
Cons: "One should not have to pay for a drink on that flight. it is too long. If it were less than an hour, I would understand."
Cons: "Plane was very old. Seat rock hard. When I pulled the foot rest down the fabric was coming off to reveal years worth of food crumbs. Disgusting. TV screen was tiny. Seemed sort of staff, took them ages to bring food around, toilet was unclean with no toilet roll towards the end of flight."
Cons: "Plane was making strange noise Way too cold on the plane . When I asked for blanket they gave me one that wasn’t wrapped. I didn’t like that they didn’t even offer anything to drink for free."
Pros: "Cabin crew were friendly, attentive and even observe passengers not getting good sleep. Their smiles made the trip a more pleasant one."
Cons: "Headrest... to nitpick, but that is probably a standard one. If headrest may be further adjusted to suit passengers of different height."
Pros: "Efficient, on time"
Cons: "Crew was not friendly and a bare bones plane"
Cons: "Overbooked. Bumped off - next flight more than 7 hours later."
Cons: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."
Pros: "Seats were somewhat spacious."
Cons: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."
Pros: "Funny safety video. Good beer and wine. Lots of movie choices. Never a line to the toilets."
Cons: "Cramped seating area, but I did have an extra seat next to me."
Pros: "Gatwick is very well organized, making the boarding process very smooth. The flight to Amsterdam is short - only an hour. And the crew was friendly and efficient."
Cons: "Unfortunately BA have turned into a budget airline experience at higher than budget airline prices."
Pros: "Love flying British Airways very pleasant and polite"
Cons: "The seats do seem to get smaller each year"
Pros: "Could be better"
Cons: "Food"
Pros: "The crew was great"
Cons: "Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport."
Pros: "The flight was pretty standard in most ways, nothing too great/too bad."
Cons: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."
Cons: "Nothing was on time, zero service, non existent customer service"
Pros: "The meals were reasonably nice and the flight was on time"
Cons: "The entertainment screens were old and not clear and not easy to use. The crew was not efficient, not very friendly and not very accommodating. They offered minimal service, contrary to another crew on the A380 flight with BA going from LHR to JNB. Between flights, I guess I saw the better and the worse of BA."
Cons: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."
Cons: "Checking into Heathrow was interesting because they have automated systems to bag drop. I always like talking to a person which I could have done but was unaware. I had printed my boarding passes which then was sent to the automated line. That being said I had an issue with my carry on it was a literally too big because of the handle sticking out. So I had to check it. One of the women there was kind and sent met back to the British Airways check in section again to check it. She said don't worry it'll be free. So I went to the assigned line and a woman stopped me and told me I needed to stand with the rest of the people in the checked baggage line not the hand baggage line. I said I was sent to this line. She said well you're going to have to pay if it is too big. I said I was sent to this line because I was told it would be free to check it. Her attitude/tone was rude. Which for me was not ok. I had just landed in Heathrow from Newark and was starting jet lag, plus I literally was able to carry on my bag at Newark. Same company! I was trying my best to be kind but she just kept insisting that I was going to pay for the bag. I then stated that I already had paid for the bag! As I had paid for 4 and only checked 3! So if necessary this would be the 4th bag. Now I would not have had to do this if British Airways had allowed me to tack on my Athens trip to my Heathrow trip. When I found out they could do that they said it would be an extra $1025 to do so. I told them that I would just go through customs and get my bags and put them on the Athens flight. Of course I get to the counter and the woman there was wonderful and told me not to worry that it would be taken care of. So thank you to the woman who diverged a ridiculous argument over the handle not fitting in the cage. Moving forward boarding was interesting as I have never ridden in a train that takes you to the plane on the tarmac. It was a little long and VERY hot as they fill them to the brim and it was a good 10 min ride with people packed like sardines. When we got to the plane boarding was quick and efficient. The seating in that plane was very much like a spirit flight for close to 4 hours. There was a lot of turbulence and the landing was a little hard but that's to be expected in planes."
Pros: "Staff was excellent"
Cons: "Seats were very cramped"
Pros: "quick luggage delivery in Lisbon"
Pros: "I flew economy. I was happy that I didn't feel tightly confined in my seat. I'm 5ft. 11 in. tall and had enough legroom so that me knees didn't get pressed up against the seat in front of me. I had the vegan meal and it was good! The staff on board were friendly and professional even when a customer a few rows ahead argued with them! They were able to hear the man out and resolve the problem amicably."
Pros: "On time flight."
Cons: "Even charging for water is extreme. Boarding snafu as we already were security checked and passport checked waiting for our flight, the change in gate made us change terminal and redo all."
Pros: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Cons: "BA service is basically Ryanair now, but more expensive."
Cons: "The boarding gate was not posted until 25 min before plane was scheduled to depart, the departure was 20 min late, Customs at Lisbon took 1.5 hours for a simple stamp on my American passport. The aircraft was packed full, not even water was offered without charge, the service even at that was barely fast enough to make one pass of the passengers before landing, the aisles were continually blocked with service carts selling so how are you supposed to make a bathroom break?"
Pros: "Quick flight. Nice crew"
Cons: "The fact that there was no free food and drink on the flight."
Pros: "This flight was like being in a cattle car. I weigh 115 pounds and felt cramped in every direction."
Cons: "cattle car"
Pros: "Basic flight, no food/drinks. direct flight. no personal tv."
Cons: "they lost my bag, everything was in there. Had a direct 3 hour flight from london to lisbon, so checked in my luggage with everything in there."
Pros: "Staff all very pleasant."
Cons: "Forced to check carry-on bag at the gate at which point they apparently gave me a baggage claim ticket with someone else's name on it. Because of all the uncertainty when they decided to do this, it was not caught until the bags did not show up at my final destination. They were however very pleasant while incorrectly marking our bags."
Pros: "New plane is shiny; entertainment system is an upgrade."
Cons: "No bathroom in Economy Plus; the 2-3-2 seating arrangement in E+ is a downgrade from the 2-2-2 of the 767; the windows that don't seem to fully block the sun."
Cons: "Lost luggage"
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