Most visitors from Greensboro will not be allowed to enter Tokyo.
Visitors from permitted countries will not be permitted to enter if they have been in a banned country in the last 14 days. All foreign nationals without a re-entry permit will need to apply for a visa.
Restriction do not apply to Japanese nationals, holders of permanent or long-term residency permits with a re-entry permit or re-entry confirmation letter, spouses or children of Japanese citizens or permanent residents, direct relatives of Japanese nationals.
For more details visit the Japan Ministry of Foreign Affairs.
Read more about travel restrictions for Tokyo
Visitors from Greensboro will need to quarantine for 14 days upon entering Tokyo.
Visitors from Greensboro must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Tokyo.
Written Pledge Form
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route. The shortest travel duration to get to Tokyo from Greensboro is 18h 00m.
A passport is required to fly from Greensboro to Tokyo.
Your flight ticket price will generally be cheaper if you fly to Tokyo on a Sunday and more expensive on a Saturday. On your return trip to Greensboro, you should consider flying back on a Sunday, and avoid Wednesdays for better deals.
On your way to Tokyo, you’ll fly out from Greensboro/H. Point. You’ll be landing in one of Tokyo’s 2 airports: Tokyo Narita or Tokyo Haneda.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tokyo from Greensboro is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Tokyo with an airline and back to Greensboro with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tokyo from Greensboro up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Read more about Japan Airlines
Pros: The flight never occurred. The first leg of my flight from Ho Chi Minh was cancelled and I was not informed. I discovered this when I went to check in. I called Kayak to resolve this since I had confirmation of the booking and was placed on hold. After 2 HOURS I hung up. At roughly 4:00 am I spoke with someone at Kayak who confirmed the flight was cancelled and that I was not contacted. An offer was made to put me on another flight a day later but that was impossible because of needing another Covid test. I was able to arrange another flight that was more expensive.
Cons: I would like to be reimbursed the difference in flight cost since I was not informed about the flight cancellation.
Cons: Is easy to book from your even I don’t really understand English and Japan airlines was wonderful service. Thank you 😊
Cons: Waited way too long for my bags
Pros: Nice staff
Cons: More Movies and TV shows
Pros: It was a great service overall!
Pros: crew was amazing
Cons: nothing. amazing flight
Pros: crew was excellent!
Pros: Crew was very attentive. Plane was clean.
Cons: Bigger water bottles?
Pros: The crew was amazing
Pros: Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable.
Cons: Menu options, movies
Pros: Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia.
Cons: Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!).
Cons: Flight crew not too interactive
Cons: More variety of movies
Cons: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.
Pros: Flight went well and was on time. 2nd best experience for economy seat.
Pros: Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too
Cons: Entertaining in English
Pros: Crew members are extremely friendly and the seat has more leg room.
Cons: in flight entertainment can add more movie and TV shows.
Pros: All of the crews were polite and friendly, and the food was tasty.
Cons: If there're more variety of movies, that would be great.
Pros: even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite
Pros: Perfect service, never had a more pleasant and attentive crew
Cons: Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?
Cons: Flight attendants
Pros: Crew very helpful. Seat roomy.
Pros: Service was excellent. Premium economy seats well worth the few extra $$.
Pros: Easily upgrade to premium economy class
Cons: Some staff lack of basic english
Pros: Beautifully presented and tasty Japanese food. Electronic windows.
Cons: Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus.
Cons: very poor communication of information
Pros: Great service.
Cons: I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle.
Pros: Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?
Cons: Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that.
Pros: Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes.
Cons: They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it.
Pros: Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working
Pros: The food on this flight was horrible. Big disappointment. Usually, the food on Japan Airlines is wonderful. However, on this flight, the food was a crab/mayo sandwich with yogurt. However, the service was wonderful, as always.
Pros: Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)
Cons: I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature.
Pros: The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines.
Cons: Leg room
Cons: Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area.
Pros: Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future.
Pros: The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet.
Cons: Selection of video entertainment could be increased and improved.
Cons: I never like flying into Narita - each time I have to have my boarding pass reissued and baggage rechecked. I like the YVR process where you just put your bags on a conveyor after clearing customs.
Pros: Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!
Pros: Entertainment was excellent
Cons: I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation.
Pros: The service, food, entertainment, everything was perfect. Thanks so much
Pros: The ground crew in HKG airport was really helpful.
Cons: I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation.
Pros: Very spacious and comfortable, modern plane
Pros: I always find the service on Japan Airline to be excellent. What I really liked, and didn't expect, was that there was individual inflight entertainment systems. Most other carriers on short flights out of Busan don't have that available, so it was a nice option. The meals were excellent!
Cons: Food was below standard.
Pros: The first meal was awesome! The second one was so-so.
Pros: This was not to positive off a flight.
Cons: Boarding easy, I am Handicapped, but arrival was a joke. Was never offered assistance. After 12 hours on a plane with braces on both legs you have to walk about a half mile to baggage and stand in lines to get out.
Pros: Food was good.
Cons: Not enough soft drinks and ice has to be asked for.
Cons: Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined.
Cons: I’ll use Korean Airlines again!
Pros: Plane in excellent condition. Service outstanding.
Cons: Nothing special about the food, but it's not a big deal. Would fly them again.
Cons: More water
Pros: They are always friendly and comfortable seating
Pros: The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it.
Cons: Seats could always be more comfortable.
Pros: service/food excellent
Cons: old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type.
Pros: Free food, 2 hot meals, including special kids meal that can be preorder. Free entertainment, blanket, hood service.
Cons: My son's entertainment console had some issue.
Pros: Clean comfortable
Cons: Vegan meal option needs more veggies
Cons: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.
Pros: Service was great. Food was good.
Pros: Excellent service and food!
Cons: A little bit crowded
Pros: Comfortable flight with a nice crew. An overall good experience.
Cons: After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months.
Pros: The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!
Pros: Got exit row seat. No extra charge.
Cons: Everything was great
Pros: Everything except the food option
Cons: No vegetarian option for the meal
Pros: Great service, clean cabin, tons of movies. Crews eager to care for passengers.
Pros: Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety.
Cons: Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken.
Pros: All the flight attendants were very nice and they had amazing attitudes--especially on my flight going TO Hawai'i. All the flight attendants had smiles on their faces and they were always ready and willing to assist passengers. Every time they delivered something, they were always smiling; even when passengers asked for more assistance, the flight attendants delivered service with a smile!! Amazing!! This was my first time flying Korean Air, but it will not be my last!! My experience with Korean Air was fantastic!! I will definitely fly Korean Air again!! Thank you!!
Pros: Seats more comfortable than other planes
Cons: Staff were oddly unfriendly and I was awakened twice
Pros: Everything was very clean, on time, very efficient, staff was very polite.
Cons: I'm not happy about the condition of my luggage. When I received my luggage, the latch to close my suitcase was badly damaged. Half of one of the latches was broken off! My suitcase was not locked in the first place so there was no reason for anyone to be so forceful with it.
Pros: I had a safe flight
Cons: The food selection was awful,and the crew was rude about altering if you didn't like what was available
Pros: I loved the aircraft and the great service. They offered great food and the service was fast
Cons: Everything ok
Pros: I took me to my destination.
Cons: I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me.
Pros: Nice in-flight movie options. Friendly staff. Plenty to drink and enough to eat.
Cons: Meal was chicken and rice and plenty to drink: water, coffee, soda. There was also pickled vegetables and tofu, but I was satisfied not eating those. Numerous intermittent announcements: [The usual preflight safety briefing, the mid-flight seat-belt and arrival eta announcements, the mid-flight turbulence and temperature comments, the customs-forms hand-outs, the duty-free inflight shopping opportunity announcement, the eventual apologetic conclusion of the duty-free, inflight shopping opportunity] together spoiled my calculated chance of finishing a short movie.
Pros: There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant.
Cons: It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well.
Pros: I like all the email reminders and alerts
Cons: Flight delayed 6h Terrible
Pros: Lots of room, most space I have ever seen in an economy class. Nice attendants and good food.
Cons: Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off.
Pros: Air Korea continued to be awesome
Cons: Still no laptop plug
Pros: crew, entertainment, overall a great flight(s)
Cons: air so dry in cabin
Pros: KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment.
Pros: Boarding was like any other airline, but once you got on the plane everything was at least a step above the US Air flight I just got off of.
Pros: I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)
Pros: While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me.
Cons: There were no outlets on the plane to charge my devices and it was very cramped in my seating area.
Pros: Service, comfort, and seat room.
Cons: Everything was enjoyable on return flight
Pros: Good experince. Crew was fantastic.
Pros: Food n staffing
Pros: I loved the caring & attentiveness of all the flight attendants, the individual videos for each seat, the spaciousness between seats, & the complimentary wine service. My flying experience in Coach felt like other carriers First Class. Can't wait to fly again.
Pros: I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful.
Cons: The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)
Cons: I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there.
Pros: comfort, service, easiness
Pros: The crew was very professional and courteous; inflight meal was quite good and the prearrival snack of a tuna sandwich was one of the best I have ever had.
Cons: The flight had some occasional bumpy spots but that is not ANA's fault. The landing was kind of like a violent shock and the plane seemed to slide a little sideways but everything was fine.
Cons: The crew of ANA was incredible. I think it is my best flying experience to Asia
Pros: Crew service is excellent!
Cons: The seat is really cramp and tight!
Pros: crewe were excellent
Cons: nothing !
Pros: The crew is awesome. They’re so polite and helpful.
Cons: I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future.
Pros: Some of your reservations staff in Los Angeles needs to be counseled
Cons: Been more polite especially mike in your mileage program.
Pros: Meal, crew
Cons: 1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles.
Cons: the seats are not reclined, not comfortable at all
Pros: Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video.
Cons: They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better.
Pros: Great experience all together
Pros: Crew was very friendly and the service was reasonably good.
Cons: Seats were not very comfortable.
Pros: The crew was very good. The service was fine.
Cons: The food could have been better.
Cons: Old Aircraft Interior, could be more comfortable
Pros: Excellent crew!
Cons: It could have been quieter.
Pros: ANA is nothing but amazing. Great customer service and pleasant ambiance.
Pros: empty flight, foods tasted good.
Cons: The seat was uncomfortable. Entertainment choices were limited.
Pros: Food is the best of any airline service
Pros: Thoughtfulness, professionalism, patience and a lot of love put into the service.
Pros: Plenty of legroom in economy.
Cons: Vegan food option unimaginative. Tomatoes used in every dish!
Pros: Flight departed on time, landed on time....excellent service, too.
Cons: The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious.
Pros: The flight attendants were so nice and the food was really good.
Pros: The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean.
Cons: The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect.
Pros: The seat was nice
Cons: Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol.
Pros: It was alright.
Cons: Prepare to wake up with neck pain.
Pros: Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)
Cons: There was nothing I disliked.
Pros: My flight was really comfortable, thanks
Cons: The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks
Pros: Very nice plane, enough room, didn't feel cramped
Cons: Had to switch gates 2 times
Pros: Seat was good and slept like a baby
Cons: Nothing really, slept the whole way
Pros: They had good movies and music of my choice.
Cons: One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name.
Pros: 787 was beautiful, great features, clean. Flight attendants were polite and helpful.
Pros: The staff was so very helpful and nice. Thanks a lot!
Cons: The great disinter service from the flight attendants made up for the delays.
Pros: Very kind flight attendants with amazing service!
Cons: They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay.
Pros: Great service. Crew are kind and friendly!
Pros: The food was really good, service was great, and nothing to complain about
Cons: I don't have any complaints
Cons: Food was a bit salty. Bread was so cold.
Cons: I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am.
Pros: The flight attendants were very polite and kind.
Cons: The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward.
Pros: The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!
Pros: ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight.
Cons: I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly.
Cons: Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc.
Pros: The crew
Cons: No food available only drinks
Pros: Cabin crews are efficient and very polite. Film selection is fine.
Cons: Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time...
Pros: Staff are very attentive and helpful; the entertainment system is top class
Cons: On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently.
Pros: The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized).
Cons: The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations.
Cons: The seats were uncomfortable to sleep in.
Cons: Qatar airways didn’t let me board the plane despite of all the requirements. Never flying again with them
Cons: Food options were very similar. And the pre-made meals are hit or miss
Pros: The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink.
Cons: Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience.
Pros: Business class is the best
Pros: Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights
Cons: My movie was a bit dicey, but thankfully I wanted to sleep anyway
Pros: The crew was amazing and delightful.
Cons: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.
Pros: Nothing as such
Cons: Was in 9D both USB power and touch screen not working .
Pros: Seat comfortable
Pros: Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything
Cons: The food and the wine selection did not impressed me. Qatar needs to make some changes.
Cons: Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults
Pros: From the ground crew to the flight staff, everyone was superb! Keep up the good work!
Cons: I can't think of anything to make it better.
Pros: Short flight. Attentive crew
Pros: Friendly and beautiful crew (specially one air hostess) lol
Cons: too long flight
Pros: Flight not full, so space to move. Great service
Pros: Qatar is awesome. Amazing service and great new planes.
Cons: All good
Pros: the staff were friendly and accomplished good travel nothing was too much for them.
Pros: Nice airplane, great crew.
Cons: Beef stroganoff was terrible
Pros: The service was fantastic
Cons: Screaming babies. But hey, great flight
Pros: The plane was very new and wasn’t crowded.
Cons: The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long.
Cons: On time. Reasonably good. Satisfied with everything.
Pros: Food was excellent and the crew updated us through out the flight
Cons: That fee for overweight was excessive
Pros: Food was good, staff was excellent.
Cons: Can't think of anything.
Pros: Good service best price, good food comfort I think is best airlines in word in my opinion
Pros: Excellent service..!
Cons: Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!
Pros: Hospitality and food.
Cons: Seats are not comfortable.
Cons: Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage.
Pros: The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!
Cons: Extremely small leg pitch
Pros: Wonderful airline! Very nice and friendly staff. I will fly with them again.
Pros: Good legroom, friendly crew.
Pros: Good attitude from staff
Pros: Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom.
Cons: Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen.
Pros: Boarding and ticket counter crew were good.
Cons: Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways.
Pros: Onboard crew
Cons: Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly.
Cons: in flight entertainment interface can be improved to be more user friendly.
Pros: Service and crue was good
Pros: My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks.
Pros: Wonderful Experience with Qatar airways, as always.
Cons: Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about.
Pros: Wonderful staff, service, food and comfort.
Pros: Plane was perfect
Cons: Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful
Pros: Nice people
Cons: 6-hour delays coming and going. Sounds like a an issue.
Pros: The price for the flight was very excellent. The entertainment was very good with the movie selections.
Cons: In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours.
Pros: Qatar airways 3 hrs short flight was spectacular at all levels
Pros: The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money.
Cons: Song selections
Pros: Roomy seats & clean appearance and modern cabin.
Cons: Boarding would have been improved by utilizing both cabin doors (front & rear). The entertainment system did not work during my 13 hr flight.
Cons: Wifi would not work
Pros: Comfortable seats and the plane was not crowded.
Cons: Wheelchair for my mom was not at the gate in Atlanta, she had to walk and we had to still check immigration, customs and reroute our luggage.
Pros: Amazing crew
Pros: Getting to know the crew who served me in delta one was great! Food service was done pretty quickly and good snacks available.
Pros: The crew was very courteous and friendly
Cons: Delays Why is it always a surprise for the crew that the plane needs to be de iced in the winter
Pros: We got earlier than expected to our destination
Cons: Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people
Pros: Nice smooth flight.
Cons: Tiny seats. No entertainment offered.
Pros: Great crew serving God beverages and meals. The was a variety of Entertainment from which to choose.
Pros: There is Nothing that like
Cons: If you allowed me to get in this flight everything would've been fine.?
Cons: My monitor isn’t really working after rebooted. And the audio hole wasn’t tight enough
Pros: Crew was very nice.
Cons: Long delay with vague explanations why.
Pros: Fly attendants were very professional
Pros: free movies on the flight
Cons: The check-in process at SFO airport was poorly managed.
Pros: There was an agent named Christopher working at the Delta terminal in San Diego, and he was tremendous to work with.
Pros: Left on time, landed early
Cons: Asked a crèw member to put my bag in the overhead , didn't like his attitude,also asked him for a soda, didn't get it, got it from another attendant
Pros: Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast.
Cons: Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals.
Cons: There was a mechanical delay and I ended up missing my flight. Even though I arrived 10 minutes prior to departure.
Pros: entertainment and leg room on regular seats
Cons: delay, boarding process
Pros: The flight attendants were very kind and hoped to make up for the pilot’s negligence.
Cons: Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.
Pros: Comfort ability to board earlier and being able to relax in Sky Club with good choice of refreshments. Staff on plane were very attentive as responded quickly to requests. Check in was much quicker than previously and staff were very friendly. I like being able to get boarding passes online which makes boarding much easier. I liked having space for comfort by seat
Cons: Some airlines have free first suitcase for comfort. If you checked in a little later overhead bin may be filled.
Pros: Easy boarding nice clean and spacious, I am tall so it is sometimes difficult to have enough space in aricraft. Staff was very nice, polite and helpfull during the long 12h flight, very nice job indeed!
Pros: Smooth , fast, comfortable
Pros: The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner.
Cons: Plane was late coming in and my departure time was 30 minutes off schedule.
Cons: The child behind me kicking my seat
Pros: The flight is short and easy.
Cons: I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset.
Pros: Quick, efficient, affordable!
Pros: Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system.
Pros: Leg room and seats are very tight and I'm a small person.
Cons: Coach class is very crowded.
Pros: Cody was such a great flight attendant. We weren’t seated with our kids and he helped us switch seats. He was so help and just sincerely nice. Really great person to represent your brand.
Pros: Loved the TVs
Cons: The space was too small
Cons: The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.
Pros: Short flight.
Pros: Plane nice and comfortable
Pros: Comfortable seats in coach Good snacks Friendly crew
Pros: Crew was friendly and helpful
Cons: Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting.
Pros: Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight.
Cons: Counter agent.
Cons: There is just not enough leg room for a flight that long and the seats don't recline enough to be comfortable unless you upgrade and the tickets were already overpriced.
Cons: Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation.
Pros: Service from the crew.
Cons: Quality and comfort of seats. Quality of food. The TV screen was from the 80s.
Pros: They have the flight very well planned out, you get frequent drnks and food initially and then they turn the lights out for a good amount of time so that people can rest. Then, they come by again before landing with more drinks and a snack. Very well coordinated.
Cons: Really, my only complaint is that after leaving Atlanta ~ 4 pm,,you arrive in Europe at 8 am. The first day is very difficult to adjust to. I would much rather arrive in Europe at night, and get to rest for a night before starting.
Pros: Very on-time and fast, respectful crew.
Cons: The airplane was old and with no entertainment.
Pros: On time!
Cons: Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline.
Pros: Everything was excellent.
Cons: Cant get used to cookies and drink service on long haul flight. Do not care for salable food choices so packed a sandwich.
Cons: Delayed and crews attitude. Also being seated next to someone when the plain is half empty
Pros: Nice crew, normal seats, TV etc. They were very apologetic about the delays. They gave multiple updates and came around with water/snacks
Cons: The plane was delayed to wait for passengers from another flight. We waited for almost two hours. After that there was multiple technical difficulties- loading the bags, closing the door, refueling...the list goes on. We ended up taking off almost four hours late.
Pros: I loved the service provided by the flight attendants as as well as the gate attendant who poked, prodded and did what he could to ensure our already late flight took off before it got stuck waiting for a gate at LAX. Thanks to him and the work of the crew, not only did the flight leave ASAP, our flight arrived early.
Cons: I didn't like that the monitor for my seat was on the fritz and inoperable, which became a huge issue because of what follows. Making matters exponentially worse was the roughly 30-minute delay we experienced when we landed. Although our flight arrived at LAX early - in spite of the late departure from SLC - we were left waiting for a gate and were forced to wait for a gate. Inexplicably, the AC was turned off and the passengers all began to virtually cook while stuck in our seats. Also, due to another asinine snafu (the grounds crew didn't push a flight far out enough and blocked our plane along with eight others, which delayed our flight further. Adding insult to injury, my baggage was over 30 minutes late, too.
Cons: My plane was delayed 2 hours, additional wait while taking off. There was about 3 hours in Utah for me to connect to the next flight to Dallas. When getting off at Utah, I could not get off plane early to catch the plane. In the past the flight attendants were very well informing people. I was at the gate only 5 mins late before catching the flight. Now I am stuck in the airport for 5 hours on standby!!!! It can be avoided totally.
Pros: Flight attendants were very nice
Cons: Overbooking flights
Airlines flying from Greensboro to Tokyo have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Greensboro to Tokyo
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