The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating.
Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year.
WiFi doesn’t work.
Food and movies were good.
Didn't leave on time.
Upgraded. Arrived early
No entertainment system even in 1rst class
Seats were very comfortable. Was able to recline back and had excellent leg room. Area looked clean and organized.
Captain didn't say much before or during the flight like most do. Not a big deal-it was a short flight.
The chairs were in bad condition and the airline was delayed which made me nearly miss my next flight.
Flight crew was excellent. Very attentive to passenger needs and requests.
Food choices were limited and they ran out of basic choice. Had very limited wine from menu - should really restock before a long flight like YVR to KOA.
always like west jet
a half hour delay leaving. got home at 2 am. machine ate husband's nexus card. passport not returned to him. only noticed when we got home.
The staff was very kind
I did not like that all the babies sat in the same 3 rows. When one cries , the baby wakes up all the other ones.
Staff was wonderful, very welcoming, and cheap air service!!
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