Daily cleaning, installation of cabin HEPA filters on flights from Grenada to California
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Scores according to KAYAK customer reviews
Pros: "Basic flight"
Cons: "Major delays. Poor updates on app regarding timeliness."
Pros: "Love the free WiFi. That was awesome and somewhat unexpected."
Cons: "There was no coffee left on board when serving the second round - kind of hard to wake up from a 6 hour flight."
Pros: "Everything except ability to book seat"
Cons: "Would have appreciated being able to book my seats earlier"
Pros: "Free WiFi and seat comfort!"
Pros: "Crew was nice and accommodating. Plenty of leg room in regular cabin. Good entertainment options.?"
Pros: "Great crew. Mint experience is fantastic, actually great airline food. Better than any other domestic first class. Free internet!"
Pros: "The crew was very nice."
Cons: "My video screen did not work so I couldn't watch anything. Then when we landed we had to wait an hour on the tarmac before we could get to a gate."
Pros: "Not too full of a flight"
Cons: "It was delayed 3 hours"
Pros: "Smooth flight, early arrival, Nice crew, roomy seats, fun snacks, good movie choices."
Cons: "The touch screen on my seat didn’t work, but the side control did, so I could still watch movies."
Pros: "Crew was great. Snacks were abundant. R"
Cons: "Ran out of pineapple juice and giving out earplugs would be nice"
Pros: "The flight was smooth, efficient and friendly crew. For a 5hr flight, the snacks were very sparse."
Cons: "A full meal"
Cons: "Entertainment controller was broken"
Pros: "return flight was better service"
Pros: "Seats quite comfortable (not as bad as Primera Air Scandinavia). Smooth takeoff. Smooth ride. Smooth landing. Self service onboard snack machine offering more than descent snacks. Quite nice flight crew. We boarded, departed and landed on time. Well done JetBlue."
Cons: "Nothing really. Folks, remember. You get what you pay for (with some exceptions though)."
Pros: "Price of flight was reasonable"
Cons: "Extended boarding delays with poor communications of what was actually happening."
Pros: "i always like the movies and snacks"
Cons: "the delay"
Pros: "Smooth flight everything moved pretty timely"
Cons: "Check in was a little hectic"
Pros: "Great Airline with courteous, and accomodating staff."
Cons: "Not Applicable."
Pros: "The flight attendants were very communicative and helped get us all boarded in time"
Cons: "The stress of possibly not getting off the ground in time and having a very long layover then taxing at the gate for over 30 minutes was frustrating"
Cons: "The screen just did work properly. I was unable to use it."
Cons: "Delayed and departure time changed but wasn’t reflected until I was at the gate. They also changed my seat from the front to very back of the plane"
Pros: "Seats were great. Excellent movie selection. Friendly flight crew."
Pros: "Free WiFi, snacks and friendly staff"
Pros: "I have always looked for a Delta flight as my first choice. JetBlue will be my go to from here out. Great staff, comfortable seating, the snack bar on the flight is the best. Keeps the cart out of the isle less often on long flights."
Cons: "On board sandwiches were a bit overpriced for what you get..."
Pros: "The in flight entertainment was awesome. They have free WiFi, Direct TV, XM radio and more."
Cons: "The flight was so uncomfortable. It was hot in the cabin, and the seats seem to be even more uncomfortable than other airlines. Our backs and butts hurt, and nobody was able to get any rest."
Pros: "Really nice crew. Appreciate the snacks. The jetliner has great leg space. I love the DirectTV and movies."
Pros: "Very pleasant crew Fairly comfortable seats (14E/F)"
Cons: "With delays, of course beverage service was delayed, but why couldn’t snacks be given at the same time as drinks instead of 10 minutes later? Also, there was problem with media system, and in general it seemed more dated than those on Virgin America and others."
Cons: "2 hour delay. Too full and not enough over-head space for carry-ons, forcing some of us to check-in our carry-ons. Too many problems with the entertainment system (and downloading movies) for my seat and it resetting/initializing several times."
Pros: "It helps make things easier when Long Beach is such an incredible airport."
Pros: "The airconditioning"
Cons: "The plane was delayed for hours"
Cons: "No head phones."
Pros: "Comfortable seats. Comfortable seats at the airport too where we waited."
Cons: "the turbulence. We were in the back row of the plane."
Pros: "Customer service was great, got to my destination safely"
Cons: "There wasn’t anything I didn’t like"
Cons: "I hate no text alerts for the final return flights. Again this Sucks big time. They don't care enough about having their passengers well being after a long flight. The people in charged with IT should be fired. If you don't care to provide the same level of service as everyone else you should not be in the business."
Cons: "My seat wouldn't lean back irrespective of how hard I pushed it. It went half way back compared to the seats next to me and then it got stuck"
Cons: "late departure"
Pros: "JetBlue from Long Beach to SFO is an easy and consistent ride."
Cons: "Taxiing in SFO is becoming longer and longer. There is always a problem."
Pros: "The crew was awesome, very friendly, helpful, attentive and professional. The WiFi worked amazingly well, thank goodness."
Cons: "The entertainment system didn’t work"
Pros: "everything on flight was excellent!"
Cons: "at time of flight: the price!"
Cons: "Had to check basic backpack at the last minute because no overhead space. Unclear instructions as to where to pick it up on the SFO end, leading to further delays getting out of the airport. (Already landing close to 2am at the beginning of a work week - minutes count.)"
Pros: "Plenty of leg room Great choice of movies Terra blue chips Crew"
Pros: "I was running short on time to finish my work in the city before my JetBlue flight. I called to see if it would be possible to reschedule - they made it so painless! They were happy to put me on a later flight and there were many options, and for a very low change fee. I definitely got lucky with availability and really appreciated how painless they made the experience!!!"
Pros: "All the staff was super friendly and approachable. Seats were definitely roomier than united AA and Delta economy seats"
Pros: "Boarding was quick and crew were efficient."
Cons: "Flight was delayed."
Pros: "Enjoyed entertainment, service, comfort"
Cons: "The eating options where limited and unclear specially for such a long flight"
Pros: "The crew was accommodating."
Cons: "Flight was delayed for 4 hours."
Pros: "The trip was comfortable and quiet"
Pros: "the airline was very efficent as it was not their fault"
Cons: "Tv didn't work"
Pros: "Again the flight did not happen since my flight from Munich to Dallas was cancelled without informing me why and so on."
Pros: "Slight delay in leaving"
Cons: "Baggage claim took 30-45 minutes after deplaning"
Pros: "Good leg room. Seems to have improved."
Cons: "Additional food options would be good."
Cons: "if the crew/flight wasn’t filled with racist tendencies that forced a black man and his partner to take a new flight because his “tone” wasn’t to their liking when he responded to accidentally being the wrong seat, costing us 90 minutes at least of delays because they deplaned us all when all."
Pros: "Flight attendants"
Cons: "VERY cramped"
Pros: "Attentive Flight Attenants"
Cons: "Never made it to Chicago, rerouted through Washington DC."
Pros: "Nothing. Just the pilot"
Cons: "Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund."
Pros: "Made it home."
Cons: "The terminal 52A-J is a disgrace"
Cons: "They forgot to board my laggauge"
Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."
Pros: "Not much"
Cons: "Big hassle trying to get on an earlierflight ehich originally booked."
Pros: "Crew was very nice Flight was very comfortable"
Cons: "Mediocre snack/meal"
Cons: "Lateness, seat comfort and gate checking a duffel bag"
Pros: "Flight attendants actually seemed to care about what they were doing. Seats were pretty comfy for once."
Cons: "Flight delayed with no explanation or apologies. Putting two and two together from the airport monitors it looks like they had to swap planes due to a scheduling or maintenance issue. Just another chapter in the neverending saga of delayed American airlines flights"
Pros: "Arrived early."
Pros: "Boarding, comfortable seats, clean"
Cons: "Mediocre service, choice of food was down to one option (and I was on the 2nd row)"
Cons: "the connection time between flights was NOT adequate especially considering I had to go through customs! AA did page me and had a representative (I think his name was Brian) waiting for me to help me get to my connection. He gave me a bright red/orange tag. I still hit some barriers. I was stopped in security and my carry on was put aside to be searched. It sat and sat . I explained to the man I had to go. He said he was working alone, so I had to wait. I was ready to leave it and just run to catch the flight, but the security man said I wasn't allowed to do that. He finally called someone else to search my bag (nothing found) I did make it...barely!"
Cons: "no inflight entertainment no outlets"
Pros: "On time, even early arrival."
Cons: "Couldn’t get a WiFi to work in flight to watch a movie."
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Pros: "On time, no problems, free food"
Cons: "3 & 3 configuration"
Cons: "No electrical outlets. No monitors"
Pros: "When the lettuce looks like the salad you forgot to put away last night you know it has been around and about too long! Pity!"
Pros: "I loved my seat,with the leg rest‼️ THANK YOU"
Cons: "No leg room"
Pros: "Friendly crew"
Cons: "No entertainment."
Pros: "Loved the entertainment features. Great movie selection!"
Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."
Pros: "See above"
Cons: "See above"
Cons: "No Gogo entertainment"
Cons: "Again American Airlines was LATE. It was boarding time and no agent was at the gate. 10 minutes past boarding time the screen shows that the flight is delayed 25 minutes... but wait, there is still no plane at the gate! After 45 minutes the plane arrived, again had to be "cleaned" and prepared for flight back to SF. Customers were told the flight was delayed because Air Traffic Control issues in SF, but there was no plane in sight... Again I felt we were being lied to. The plane was filthy with garbage everywhere still. I will never fly American Airlines by choice!"
Pros: "That this flight didn't get cancelled"
Cons: "Well I didn't like that we sat at the airport for nearly 10 hours after multiple flight delays and cancellations. Why not just let us know we aren't going to be flying out. That way you could reduce the 10 hour anxiety attack and mixed emotions coming with all the drama. I also didn't like that the only flight we could get the next day was into San Jose (not SFO which is what I paid for) there wasn't any offer of reimbursement for hotel, taxi or flight. I also missed 2 extremely important fairs that my company was expected to participate in on Saturday Morning. I didn't like that when we landed in San Jose our bags were in SFO. Then American Airlines didn't want to get us a ride to SFO which we finally received after a lot of arguing which I don't find ideal. I feel like AA didn't take any responsibility. They kept saying it was weather related which I can't accept because other flights (including AA) were coming and going the entire day!!! One customer service member said the plane we were supposed to be on had to be maintenances and another said they didn't have a flight crew. The whole day was a disaster and it cost my thousands of dollars and many many hours of stress and anxiety."
Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"
Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."
Pros: "Tebsnacks were awesome!!"
Pros: "Flight on time. Crew were pleasant."
Cons: "Usb charger would not charge tablet in flight. Tried multiple sources since there were 4 of us-none worked."
Cons: "Same as above"
Pros: "Nothing absolute nightmare .. no water .. are you serious"
Cons: "Sits were not comfortable."
Cons: "My flight was delayed for 3 hours and they where rude about my flight being delayed"
Pros: "Routine flight. No issues on time departure and arrival"
Cons: "Paid extra for exit row seats, felt they were not worth the extra money. The extra legroom was great but the armrest did it move and I felt like I was sitting in a box."
Cons: "babies crying"
Cons: "crowded, tight even in better seat, no wifi entertainment"
Cons: "No entertainment at all for this cross country trip."
Cons: "Food was expensive and not well put together."
Pros: "I liked that the seats had chargers (even though I didn't need them) and that they offered entertainment."
Cons: "Boarding was over 30 minutes late which ruined my SF plans. The crew was mot welcoming walking on or off the flight. They were also very rude when serving, one even gave me a super nasty look and mumbled something under her breathe because she ran into me. Just a terrible experience. They also didn't tell me baggage prices when I was there just swiped my card."
Airlines flying from Grenada to California have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Grenada to California
Masks required on board, masks provided on flights from Grenada to California
Social distancing seating
Middle seats unavailable to book on flights from Grenada to California
Testing for antibodies, testing for symptoms for flights from Grenada to California
Waiving of change fees. Search flexible flights from Grenada to California