Daily cleaning, installation of cabin HEPA filters on flights from Guadalajara to Wisconsin
|January||Best time to beat the crowds with an average 4% drop in price.|
|October||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$659||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 24m
The cheapest ticket to Wisconsin from Guadalajara found in the last 72 hours was $123 one-way, and $252 round-trip. The most popular route is from Guadalajara to Milwaukee, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $123.
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All other info
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Scores according to KAYAK customer reviews
Pros: "Fueron muy amables en el aeropuerto y en el avión"
Cons: "La atención de las personas a cargo"
Pros: "Safe trip and very nice crew."
Cons: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."
Pros: "Good Flight"
Pros: "Good crew, on time flight and departure."
Cons: "sat on the tarmac for 3 hours because the pilot was late."
Cons: "The check process was ridiculous. There not enough room in the box for me to explain my experience but the ticket agent lied to me, said he couldn't take my bag until I got a paper receipt and boarding pass from a kiosk despite having had pre-paid for my bag and digital boarding pass. 25 mins wasted"
Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "The crew was great. Honestly, they remembered my face and greeted me when I saw them that night in the hotel."
Cons: "I can't think of anything. I had great service on the ground and in the air. All the personnel were kind and helpful."
Pros: "Arrived on time"
Pros: "Crew was good. It was great to be able to watch a movie, TV, or play a game to pass the time."
Cons: "More let room when someone puts back their seat."
Pros: "The A/C worked, that's about all"
Cons: "Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable."
Pros: "Everything except lack of internet connection AFTER paying $19.95"
Cons: "Not getting internet after paying $19.95"
Cons: "Seating poor — crowded and little leg room"
Pros: "Great employees, genuine, quick drink service, early arrival, available entertainment"
Cons: "Boarding process was slow and backed up due to extra baggage needing to be checked involuntarily"
Pros: "Snacks, drink, and spacious leg room in emergency exit row. Friendly and helpful crew."
Cons: "No entertainment"
Pros: "Cornell and Dorothy and the other flight attendants were the BEST! Cornell actually welcomed each passenger as they came onboard. Dorothy modeled the emergency info in such a graceful way... that you chose to pay attention because she made you feel secure. My colleagues and I have all agreed to fly Delta again ( specifically the Atlanta/ Milwaukee flight) Because of these courteous, caring, and professional people!"
Cons: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."
Cons: "flight rerouted to LAX!"
Pros: "Nice crew, no delays"
Cons: "Stood by as people blocked aisle during boarding, making snide comments. Instead, the two should have assisted & encouraged the passengers to step out of the aisle & move along. Was very cold hit call light fir blanket. No response for 10 min so went to the bs k of plane where the crew was chatting & eating. When I asked about blanket, they didn’t look fir any & said they didn’t have any unopened. Upon leaving big plane, I saw a stack of about 5 packaged blankets in the front. Just rude & lazy older crew. Time for a different job fir them"
Cons: "Service, puntuality, the flight was delay, no word of apology for been late"
Cons: "Nothing everything smooth"
Pros: "All on time, the flight attendants were nice and polite."
Cons: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."
Cons: "Expensive food"
Pros: "Staff was great!"
Cons: "No TV for movies."
Pros: "That I had room to accommodate my at the time disability and the crew members amazing"
Cons: "No Tv at all."
Pros: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"
Pros: "Direct flight, on time, friendly crew, smooth flight"
Pros: "Once we boarded the plane, we still had to wait for the pilots to arrive and then for them to run through their pre-flight checking before we could get underway."
Cons: "The flight was delayed and the departure gate moved at the Atlanta airport 3 times to 3 different concourses before we were finally able to depart around 1 hour later than scheduled."
Cons: "The prices of the available snacks."
Pros: "The boarding was ok due my on pert on being able to board early. The stewards were nice, friendly and helpful"
Cons: "The seats were the same size as economy. I was disappointed due to fact I traveling with a larger friend and hoped to be comfortable. So much for that idea. The snacks and monitors were limited on each flight. I felt my prices should have as well. I guess this was a learning experience for me. Now I know there is only 1st class and economy."
Pros: "2 Delta employers went out of their way to address our messed up situation and make sure we got home without robbing us blind."
Cons: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."
Pros: "Staff was awesome."
Cons: "The plane was an older plane and just not as comfortable."
Pros: "Someone was sitting in our sit. But put us in three sit so happy . She was so nice lady"
Cons: "My suitcase came without a wheel. Damaged luggage."
Pros: "Very comfortable plane, 4 snack choices, friendly crew."
Cons: "It was all good, except that the charging stations were difficult to figure out since they were out of sight under the seats. I had to have the flight attendant plug in my charger."
Pros: "On Time"
Pros: "Very nice entertainment and staff"
Cons: "Flight was completely full and I was seated next to someone who required TWO seat belt extenders! I was so uncomfortable, they were sitting on top of me, couldn't even put down the arm rest. The flight attendant said there was nothing they could do."
Cons: "Hello allow upgrades to first class if they're available even when the flight takes off -on my flight in to Atlanta the pump three people up to first class and love them to sit in on my flight home to sit still empty what's up with that ?"
Cons: "Not having a seat assignment until arriving at the gate."
Pros: "Friendly crew, on time"
Pros: "First time I've seen Delta have zone boarding areas near the gate, kinda like what Southwest does with their boarding numbers. Kinda worked, kinda still a mess. One crewmember was nice to my son at the end of the flight, offered to get him into the cockpit for a photo op."
Cons: "Very little legroom. My knees just barely fit in the aisle."
Pros: "Don't know yet. We're still waiting to leave."
Cons: "That you're asking how it was before I left."
Pros: "That we got home. Delta was apologetic but it would be nice if you didn't get stuck for hours touching and looking at the grime left by others."
Cons: "Too bad the attitude of one crew member wrecked it for her coworkers but this can happen. Sorry for Delta and pasengers. The plane was disgusting, filthy, miserable. Dirty trays for more than one in our party. The lavatory on starboard side was a wreaking urine splattered mess before the plane took off. Come on airlines. Take your profits and at least clean your crappy old planes if not replace them."
Cons: "Missed flight due to my connection flight being iver one hour late"
Pros: "The crew were great they tried to kill all the mosquitos but not till every passenger was sited for some time and tried to keep the mosquitos from biting us."
Cons: "The plane was full of mosquitos from I'm only questing the plane sitting on the tarmac."
Pros: "Excellent service on the plane"
Cons: "Service in check in within Guadalajara airport"
Pros: "Attentive and Friendly Staff."
Cons: "No in flight entertainment."
Cons: "I document my suitcase they opened and stolen my clothing"
Pros: "I liked absolutely nothing about Aeromexico service."
Cons: "The staff was rude. Never in my life have I been treated this disrespectful. I felt very offended by the staffs attitude and actions to the point I felt discriminated because of my religion. Yearly my church flys with Aeromexico to Mexico and I've never had a problem but this year I felt very targeted . As I was checking in they told me that my luggage was 2 pounds over the weight they direct us to have it so the employee told us to go and take some items out , we moved from the line and he 'shooed' us away saying "no go all the way back" we did and when we tried to go back to check in another employee cut me off from going in line and told us she didn't care for what I had to say and to return to the back of the line. At this point I was already worked up from their behavior and my mother whom was traveling with me tried to calm me down. As we get to the from of the line the SAME guy who 'shooed' us had a customer who had an over weight luggage , BUT let him take out item right there and then with his luggage on the scale . Well my mother got upset because we didn't know what it consisted of to have that privilege. We get attended by the employee who cut me off and my luggage was still 1 pound over the weight limit and she instructed us to get out and take items out , we expressed to her that it wasn't fair how other people who were flying got the advantage of just doing it there and we asked why . She denied ever doing that and said to go with the employee who did that because she refused to attend us . We asked another employee if we could speak to a supervisor and we were being persisted but she would ignore us and walk away from us . We couldn't believe how badly they were treating us. So we then went on to go with the employee who 'shooed' my mother and I and asked him why did he give special privileges to other people flying and was discriminated us , he literally told us "what discrimination? You guys need to relax. What do you want? Do you want me to attend you or what? I have other people waiting" he checked us in and NEVER saw or spoke to a supervisor . We will def never be flying with them again ."
Cons: "Delayed made me lose my connection."
Cons: "Because They Sold My Tickets. Now I'm In The Airport Waiting For 8:17pm Flight"
Cons: "Seats, food, too much waits at the gates"
Pros: "Please see the above note"
Cons: "Please see the above note"
Pros: "Staff was helpful and friendly at Guadalajara airport."
Cons: "The flight was delayed by an hour. I wasn't notified of luggage fees and had to pay in 1000 Mexican pesos plus taxes. My husband is handicapped and we had to be shuttled from terminal 2 to Tom Bradley. It was very inconvenient!"
Pros: "The food and drink"
Pros: "Straightforward and good. Very Timely."
Pros: "It was fast and easy n comfortable"
Cons: "That the flight they gave me was till next week"
Cons: "That they made me pay for my baggage"
Pros: "The tequila was free"
Cons: "There was a 30 minute delay with the flight and the service to get laugage checked in was terrible"
Pros: "the plane on the return flight was spacious and comfortable."
Cons: "our departure flight was delayed for over 1 hours and our return flight was delayed for over 2 hours. They blamed the weather for the delay on the return flight but all other flights were departing on time or with only a 30 min delay. Aeromexico flights were the only ones being delayed for long periods of time."
Cons: "I was very unsatisfied with my Aeromexico trip because I missed my connection in Mexico City, and instead of getting rebooked on another flight, I had to buy an entire new ticket. My original ticket was $140 and my new ticket to get home was $350. I have never flown on an airline that makes the passenger buy a new ticket when a connection is missed. I was in the Mexico City airport and only missed my connection by 10 minutes. Very disappointed with Aeromexico. I will be emailing the airline customer service separately too."
Pros: "If we could give 0 stars we would."
Cons: "4 hour delay, they had us go up and downstairs 3 times and from one end to the other in the airport. The airport is infested with mosquitos. It seemed like AeroMéxico employees didn't have a clue as to what was going on or how to follow any procedures whatsoever."
Pros: "There were no delays. Very easy on line check in. I was able to print out boarding passes, at Guadalajara airport very effortlessly."
Cons: "No complaints."
Pros: "Airline stewards were friendly and provided good service. Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch."
Cons: "Flight was delayed but that worked to our advantage since our initial flight was delayed. We would have missed this one. Only a couple connecting flights were announced by the flight attendant and where to go. Ours was not mentioned and no direction given on where to find our gate. We had to go to an information booth that only told us somewhat how to get to the gate. It was a long distance and we weren't sure if we would make it or not. Need to improve communication with passengers."
Cons: "We ended up on the same plane that we flew on from Cancun to Guadalajara. Major disappointment since this is about a 4 1/2 hour flight. Flight was full so we were unable to move our seats. It was a very uncomfortable flight. Also had challenges being able to use restroom while flight attendants were serving food or drinks. Had to wait until they were done and it took a while. Broken and uncomfortable seats. Lacked entertainment. Plane should be retired or have major upgrades. Otherwise, this plane should be used for short (less than 2 hours) flights."
Cons: "Read above. Flight sucked."
Cons: "No entertainment options. No vegetarian meal. No adjustable headrest."
Pros: "staff was decent."
Cons: "no usb plugs, no head phone jacks for movie, no wifi. very crowded tight seating almost unbearable."
Cons: "I enjoyed everything!"
Pros: "The flight attendants were very nice"
Cons: "No clear instructions on where to go or gate information inside of the airport"
Pros: "We did not take this flight, but switched to a flight from Mexico City to LAX."
Pros: "The flight was on time and I had no issues filight attendants Aeromexico in Guadalajara on either trip."
Cons: "The Customer Service agents at ORD are pretty bad, not knowledgeable and quick to pass on the buck. I was not allowed to bring on an extra package I had with me (pre paid) and was asked to take the package to TSA for approval. TSA approved it but the ticket agent still did not allow me to take it on, now I'm out $45. Also they made me check my carry on because it was slightly larger than the recommended size, even though it fits in their recommend size criteria."
Cons: "The front desk crew at Guadalajara change me to an earlier flight without me having a say, this flight was delayed and took of later than my original flight. Several customers did not make their connections on time and the crew at the gate were really rude. The worst part is that the reason for the delay was that one flight attendant was running late. I do not know if it is the airline or is the Guadalajara airport but is the 3rd time in a row that I have Issues in there and noone ever says anything."
Cons: "A lot of time waiting for flight."
Cons: "Boarded and sat in hot plane with AC off for 15 minutes"
Cons: "The seats are very uncomfortable and they need to be replaced I felt pain sitting down the cushion is worn down. had my seat been comfortable I could have rated higher."
Pros: "The crew members were very nice and friendly. The staff at check in were also nice and things were run very smoothly."
Cons: "The cabin AC did not turn on until every last passenger was seated and the door was closed.. It was really hot inside. I don't know what can be done about it, but that was frustrating. Also, I'm gulten intolerant and it would be nice if you served something other than sandwiches. Not a big deal, but just a suggestion."
Cons: "My fligth was dilay for 2 hours and i got charge a baggeg on a international fligth"
Cons: "Part of my luggage was left in Guadalajara"
Pros: "boarding and leaving plane, the wheel chair service, nice helpful crew, flight departed and landed on time, snack and beverage."
Cons: "landing at LAX was a bit jumpy/scary, airport construction - not Aero Mexico's fault though."
Pros: "I liked that they are attentive as my mother needs special attention for her disabiljty"
Cons: "We had a delay coming back due to a passangee that refused to get off and they kept us with no ac on...and getting back there was no one to help my mother with a wheel chair as well or our luggage"
Cons: "No me gusto que no hubo orden al momento de abordar en la sala A. y salir acminando como otras aerolineas baratas y mediocres de Mexico. Una de las crew fue muy ruda y de mal humor todo el tiempo."
Pros: "I will not fly in this airline never."
Cons: "Dalay,boarding not very well organized."
Pros: "Very nice crew, super professional"
Pros: "Personnel was very courteous and helpful, smooth flight."
Cons: "Delayed for no reason, very irresponsible msnagement"
Cons: "Crew members are rude, flight was delayed and no one informed us."
Cons: "The entertainment was awesome. Made the flight time go very quickly...Proceso de check in no es de lo mejor, después no tiene servicio de entrenimientos, pero ofrece un refrigerio que otras compañías aéreas no brindan."
Cons: "No flexible headrest on seats No entertainment screens"
Pros: "We made each of our flights only by the will of the Aeromexico crew and they were extremely friendly."
Cons: "Both flights were delayed, neither due to weather. It made transferring to our next flights feel like absolute chaos, where even the people were scrambling. The plane for the longer flight (SFO - CUN) was a visibly older plan and the seats felt like sitting on concrete. Also, it didn't notify me while booking that the seats in front of the exit row didn't recline (or I missed it somehow), and the seats didn't just not recline - they actually leaned forward a bit! The seats themselves were VERY tightly packed - likely the tightest I've ever been in."
Pros: "Movies snacks coke very friendly"
Pros: "Flight was earlier than scheduled. Crew was good."
Cons: "Nothing. The flight was 30 min. No complaints except for the guy who didn't wear his mask."
Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."
Cons: "Sat cheek to jowels in middle seat. Seems like a train wreck about to happen with Covid"
Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."
Pros: "Not much"
Cons: "Why no service in first class?"
Cons: "Nothing--everything was great--perhaps the best service I've ever received."
Pros: "The pilot, crew, etc. was all good. Boarding was great, as was deplaning. There was a lot of communication."
Cons: "I'm a tall woman and I was never more cramped. I think in a long flight such as this 2.5+ hours, they should not be using American Eagle jets. They are so tiny and my neighbor and I were practically on each other's laps."
Pros: "I suppose we’re grateful for “free entertainment on your own device”."
Cons: "Robust entertainment on a seat-back screen."
Pros: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Cons: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"
Pros: "Horrible staff at LAX boarding gate. Been treated horribly by incompetent and rude AA staff."
Cons: "Hire only friendly people for this type of job. Hire people knows basic math. Train their well on how to communicate with people."
Cons: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."
Pros: "On time despite ground hold"
Cons: "Having flight attendants board with 4 bags and taking most storage"
Pros: "One of the ladies working was very unhappy with life. The other lady was kind and delightful."
Cons: "The air vents did work. So very hot on board. Timing of boarding and landing was great. Some turbulance during flight. Here's the kicker my first fight was delayed and my luggage was stuck in Dallas! My luggage did appear at my house in the middle of the night. Is that a good use of resources?"
Pros: "Nothing spectacular, but nothing bad."
Cons: "3 hour flight and no entertainment options. Disappointed with that."
Cons: "Caught an earlier flight and the entire team made the process seamless."
Cons: "I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience."
Pros: "Flight was an hour early getting in due to favorable tailwinds - liked that!"
Cons: "Seats weren't that comfortable, but probably not many would be for that long of a flight."
Pros: "We arrived in Charlotte early and I had enough time to grab a quick meal and hit the road."
Cons: "None. Americans Airlines has the best airline service."
Cons: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."
Pros: "Great passengers and crew"
Pros: "Breakfast on GDL-DFW and movie"
Cons: "One hour delay on account of missing signatures from some mechanic according to the captain’s weak and shallow account of the facts. Flew with a 1st class upgrade to DFW and upon missing the connection to DSM (imputable to AA) I would have expected AA to have me await my later conection (3 hrs AA 2488) in the Admiral’s club especially after having paid for the upgrade. Instead, the bozo at the Admiral’s Club entrance in Terminal A A23 indicated that only Mexico City passengers were allowed into the Club even if as a GDL passenger I had a 1st class boarding pass. Poor and misguided management of the moment of truth on behalf of your employee with a 1 Million Miler customer. My experience recently with Delta and United has been with more open minded, customer centric and better trained airline staff. Disappointing and hope someone will read this and let me know that my note was heard. What is next?"
Pros: "The service and the kindness from the crew."
Cons: "No sit for handycap to pull their leg away nor bathroom for handycap enough room to sit on toilet."
Pros: "Finishing my flight, being able to say I'll never fly American again."
Cons: "Without notice or warning, I was required to pay $200 for my dog, tranferring from Alaska Air, to ride in cargo for the 2nd leg of my trip. My fare was approx. $84. They would not accept cash, but made me spend another $5 on a "gift card," because I don't own credit cards. Rude, uncaring, marginally competent ground crew."
Pros: "Not much."
Cons: "The economy fare.....why are people who travel together not put together if possible? Why are all the seats At the back next to the bathroom??"
Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"
Pros: "Friendly staff"
Cons: "Food was terrible and the seats tight"
Pros: "Pleasantly surprised by AA. I would definitely fly AA again"
Pros: "The seats on this little plane were large and comfy (which I never thought I'd say about a plane again). The crew was great, and the flight was hitchless."
Cons: "We were delayed by an hour and a half. Not that big a deal in the grand scheme of things, but it still puts a cramp in my day."
Pros: "Crew was great. Ground personnel at philly was great and efficient"
Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."
Pros: "VERY GOOD"
Pros: "On-time arrival"
Cons: "They lost a bag and then took nearly an hour to do the lost luggage report. Handoffs among three staffers (one disappeared)."
Pros: "Quick flight"
Cons: "seating too small."
Pros: "*finally* getting rebooked"
Cons: "The aircraft was downgraded, so there were 12 "overbooked" seats. The flight was delayed several times, with each new delay only being acknowledged after the previous departure time had already passed. Eventually, the flight was "delayed" to 3:15, but then it was bumped BACK to 2:45, so one woman ended up missing the flight because she had gone to the lounge based on the 3:15 departure. I accepted a voucher, but as the original flight kept getting delayed and I couldn't receive the voucher until the doors closed, I almost missed the flight I was rebooked on. If airlines would just communicate better (e.g., tell us there's a delay *before the departure time has passed*), people would be much more willing to deal with the hassle."
Cons: "Indian vegetarian rice uncooked vegetables cold inedible when asked about different food no protein no vegetables Please have better food more options for vegetarian"
Cons: "The AA station in Madison (MSN) is notoriously SLOW in downloading bags from the plane and getting them to the baggage claim. So far this flight ot is about 30 minutes from when the plane pulled into the gate and still no bags yet."
Cons: "Plane needs updating. Pretty outdated and dirty"
Cons: "Flight was cancelled and we were never notified!"
Cons: "significant delay in boarding; return to terminal to remove a drunk. Result was missed connection at DFW to London, resulting in missed connection to Munich; resulting in loss of my checked luggage"
Pros: "Great flight overall. Crew attentive and helpful. Food and entertainment were good and available throughout."
Cons: "Planes were identified to have mechanical or electrical issues after leaving the gate for flight from Philldelphia and to Philadelphia. Things were ultimately fixed but with significant delays. Crew as very accommodating during this time however."
Pros: "Once arrived all was fine. Once arrived all was fine."
Cons: "Being Over hour late. Updates kind of slow. But really hot on the plane"
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Pros: "Both my flights were slightly early (a plus for me, might not be for all) and I had no issues or complaints."
Pros: "New plane, fair legroom, comfortable temperature, a couple nice FAs, couple mediocore ones."
Cons: "IFE completely broken, mediocre apology. Sat on ramp 15 min after push. Zero explanation or status update. Typical small pretzel or cookie and soft drink."
Pros: "On time"
Cons: "Reading knight on plane were so dim they were useless"
Pros: "I missed my flight due to LA traffic. American Airlines was very accommodating. They put me at ease and helped reach my destination. I wasn't treated like it was my fault. They totally understood and were very compassionate. Thank you."
Pros: "SEATS IN FIRST CLASS WERE EXCELLENT WITH MANY PERKS."
Cons: "DELAYS IN BOARDING. Almost 2hrs"
Pros: "On time."
Pros: "The crew made the best out of it and thankfully it’s an extremely short flight."
Cons: "A 20 minute flight was delayed for 2.5 hrs. United did a terrible job with notifying passengers, just simply bumped out departure in 15 min increments. Original excuse was inbound delay, although plane was there for 6 hrs already. Passenger soiled himself in cabin and there was no ventilation."
Pros: "The original flight was cancelled. Had to spend 12 hours in airport and pay for a hotel room in Houston plus meals. No compensation from UA"
Cons: "Airline should have helped with the extra costs"
Pros: "Free snacks they gave us for the 6 hours delays."
Cons: "Everything, the delayed no one knew what was going on. It was also expensive and not as comfortable as other plans"
Cons: "Late again"
Cons: "Tuna and crackers as a first class snack option? And yes, pay for WiFi again."
Pros: "Staff was great,trip was. Quick."
Cons: "Delays in take off"
Cons: "I left an important notebook on the back of the seat that was in front of me; I was assigned a seat on the rouse 8. Can you do something to get it back to me please?"
Pros: "On time, comfortable seat, good drink service."
Cons: "Everything was fine, nothing to dislike."
Pros: "Thew crew level of service its great"
Cons: "No food"
Pros: "Mediocre. The attendant was lovely."
Cons: "I hate being charged for one bag. It should be included. I'm glad I wasn't bumped off and dragged off the plane bloodied, it was a concern. Especially because I'm an Asian person."
Pros: "Flight and crew great"
Cons: "I had one small bag and just did the economy and was going to put it under the seat. The guy at the checkin did not allow my bag and made me check it EVEN THOUGH it fit in their mock tray. He said I squeezed the sides 1 inch and that it just need to go in the tray by gravity. That is complete BS. As long as it fits under the seat and I am not putting my feet in others space thats is all that matters. Check in people at least one guy in Denver needs to be retrained."
Cons: "Flight delayed 45 min to change a tire. Takes too long to get paperwork for mechanical issues completed. Delayed 10 min on arrival while gate was readied. They had 2 hrs to get ready!!"
Cons: "I didn't like that I had to tell someone to meet me so I could hopefully be on time at work. I was not on time .! I'm unhappy !"
Pros: "Everything was great!"
Cons: "Gate attendant did not help people asking questions and snickered as an elderly couple walked away confused."
Pros: "It is hard to do poorly on such a short flight"
Cons: "Sadly there is some extreme weather going on in Houston I'm still in the airport"
Pros: "The flight attendants were polite and welcoming and the flight was on schedule."
Cons: "It was complicated to get the movies. You had to download the United app."
Pros: "I made it home"
Cons: "No plugs for electrical, no entertainment and no internet. The seats were very tight. Especially the man next to me was 300+ lbs. Also I had to pay for baggage even though I have united cc. American has all these things and doesn't charge me for baggage."
Pros: "It was a quick flight that was really nice"
Cons: "People got on at the last moment"
Cons: "Firat flight wver. Age 28. Lots of turbulence. 4 hour delay with no explanation"
Pros: "Everything else was good"
Cons: "The people behind the desk to give you your boarding pass took forever to show..there was no information as to why."
Pros: "The flight was short and left on time."
Cons: "The same problem as with the other flight: no headrest tabs and not much leg room."
Pros: "Flight was delayed almost missed connection."
Cons: "Wouldn't let us off the plane for over an hour. 100 yds from the gate. Got home after midnight."
Pros: "Never been treated so disrespectful and like I was insignificant in allyour life!"
Pros: "Being told how unimportant my issue/ need was"
Cons: "Customer service, terrible desk agents and a triple delay."
Cons: "My flight was delayed by an hour and a half. That's the amount of time I could have spent to drive home to Milwaukee. I stuck around because there was no indication of a flight cancellation. I would rather hop on a 15-30min flight than go through the hassle of renting a car. BUT the flight did get canceled, the next flight was completely booked and the next flight out after that was at NIGHT. I arrived in Chicago in the morning. The gate agent told us all to head to United customer service. There I received RUDE, poor excuse of a "service" only to be told they don't give refunds at the counter as we were told by the gate agent. So do that on your own time. THEN I had to buy my bus ticket and spend 1.5-2hrs on top of already waiting 1.5hrs for the flight that got canceled. HORRIBLE. Will never fly United again. Did i mention upon my arrival home I found out American was WIDE open seat wise to chicago?? And no one checked for me!"
Pros: "Efficient and arrived early."
Pros: "It never took off. I should have just drove from NYC to Milwaukee. It would have been faster! Now, I have to deal with baggage issues because they made me unnecessarily check my carry on."
Cons: "All of it"
Pros: "Loved that the crew was attentive."
Cons: "I wanted to charge my device, no outlets available. No TV screen available for movies, just makes the time go by faster when I'm distracted."
Pros: "The punctuality"
Cons: "There were no snacks on the second leg of the flight. I guess the flight was too short."
Pros: "Friendly crew. Very short flight so rating entertainment & food is not really relevant. 15 minutes in the air."
Pros: "What can you say ?? It's a 20 minute flight on a tiny cramped plane but it got us from A to B on time. Crew was as friendly as they needed to be. Landing was very hard."
Pros: "How helpful the flight attendants were. And how they didn't disturb me while I slept."
Cons: "How there wasn't much elbow room for the person sitting in the middle seat."
Cons: "The flight was canceled with no explanation or an offer to reschedule. The next flight available was tomorrow afternoon which was not acceptable. When I asked customer service about a refund I was told to go to the website, but it was not guaranteed. Highly disappointed."
Pros: "Crew was efficient, professional and pleasant."
Cons: "No food; only a drink. Tight seating. No entertainment. The sun kept bouncing off the magazine and iPhone of the lady kitty-corner across the aisle into my eyes-- very uncomfortable!!"
Cons: "I missed my connection due to long lines in customs and security. United was unable to get me another flight out that day and I ended up taking a bus back to Milwaukee instead."
Cons: "How they handle my bags.....!"
Pros: "The smooth take off & landing. The flight attendants were very helpful."
Cons: "Was delete for 3 hours and bad cosumer sevice en Guadalajara"
Cons: "In Houston, At the gate with my ticket in hand, I was told I was not on the flight and would have to be scheduled on the next flight. The boarding pass in my hand matched the flight and time with the seat I picked out online when I purchased the ticket. Then a bad storm went through and many flights were cancelled. (Not the fault of United of course). About 9 hours later with a new boarding pass, I went to the gate to board and was told once again that I was not on that flight even though I was holding a new boarding pass!! What is going on here!? How can this happen twice to the same person, let alone happen at all??!"
Pros: "We were on time and that was great!"
Pros: "The flight attendant tried to work with the overpacked plane."
Cons: "Overcrowded, items stolen from luggage, my bag was open when I was trying to get it off baggage claim, I only had half a seat, the flight smelled horrible."
Pros: "Had crosswinds and thermals but pilot and crew handled it well. On time arriving,"
Cons: "Terrible gate issues, confusing layout, flight attendant was a bit harsh, very uncomfortable !"
Pros: "The crew was nice and the flight overall was pleaseant"
Cons: "Flight was delayed by more than an hour due to the first officer not showing up. In addition to that, the gate was changed several times, forcing everyone to move. Baggage took way too long to unload"
Pros: "Good price on short notice. That will bring me back to a Frontier flight in a pinch."
Cons: "Baggage fees, Cramped seating, impatient personnel, and the website— good LORD they had about 10 screens trying to sell me more things before I could just check in!"
Cons: "crew was loud and unprofessional. they were talking the entire flight very loud and then talked about bad experiences they had in the past and their party lives.."
Pros: "They made me feel like it was safe to fall asleep"
Pros: "The app worked great. The crew was good and even the cheapest seats were pretty comfortable."
Cons: "Not getting a complimentary snack or beverage."
Cons: "Tight seating not well padded. Crew very pleasant"
Pros: "Worst airline ever. Cancelled the flight due to operational issues and had nothing to offer except a flight 4 days later. Total waste of time and money."
Cons: "Respectable airlines will offer you something to get to your destination - booked on another airline or at least a hotel if you are stuck. This is not a respectable airline."
Pros: "Good initial price. We left on time without delay."
Cons: "Paying for carry-ons more than checked in bags is crazy. Seats that don't recline make for an uncomfortable flight. Paying for snacks after paying for baggage and flight is unreasonable."
Pros: "A health concern with the passenger was dealt with professionally and quickly"
Cons: "Flight was delayed 4 hours and I ended up in Chicago"
Pros: "The crew were friendly, attentive and helpful. The check-in was seamless. Your people are what make it work at all."
Cons: "Aircraft seats were uncomfortable, lacking padding and adjustability. Being charged for the carry-on was insulting -- it seemed as though it were a simple instance of revenge for having booked the flight with a re-seller."
Pros: "Prompt departure ,trouble free flight"
Cons: "Did not realize the price of my ticket didn't include a seat. Upset to have to pay for a seat each way and pay each way for a carry on bag"
Cons: "Delayed two hours"
Pros: "On time, reliable"
Cons: "flight was two hours late. Do not like the fact of "paying" for coffee, water, pop...."
Cons: "TWO HOUR DELAY ON THE PLANE !"
Cons: "Delayed,bag fee,seats are hard"
Pros: "I really liked that they got me to the front of the line at bag check in because the lines were very long and I would have been late!"
Cons: "Having to pay for a soda and the tray tables are ridiculous I could hardly fit my drink on it!"
Cons: "Flight was delayed for 4.5 hours for maintenance issues, we had to cancel all of the plans I made for the day. I was at the airport for nearly 7 hours and then had to wait on the replacement plane to refuel for over an hour after boarding. Awful."
Cons: "The nickel & diming of seats, bags, carry ons etc."
Pros: "Bag check was efficient. Take-off and arrival were on time. Ground crew was friendly and efficient."
Cons: "Had to pay extra for bags, and seats. Nothing was free on board....even water was sold! Announcements on board were abrupt and lacked tact and friendliness."
Pros: "the stewardess were really nice."
Cons: "i had to buy water."
Pros: "Staff was friendly"
Cons: "The most narrow and hardest airline seats I ever sat in. I was consistently elbowed by the women next to me. Very uncomfortable seats. Also the website was very misleading telling me the flight was $143. When I went on the site to check in the day before the flight it said I had a balance of $80. I was very confused. Also your site was not that easy to navigate around to do the check in. I fly often with other airlines and never had this much trouble finding on your site where to go on it to reserve my seats. I am sorry but I will never recommend Frontier nor will I fly with them again. It's bad enough flying these days with all of the additional charges, People bring all their carry one on board, security and delayed flights. I want the best and easiest check in and a better seat which would of been really nice yesterday for our flight since we sat on the Tarmac for over two hours with a rain delay. That means I was on your airline for almost 5 hours. Because of it my back and neck are hurting still today."
Cons: "Fee's for luggage and carry ons. In other airline its already included Fee's for luggage and carry ons. In other airline its already included. Delayed flight"
Cons: "The ticket price doesn't include anything. Had to pay for seat. You can't have a carry on bag, you have to pay $30. 00 to $40. 00 for your carry on bag. You have to pay for water or soda etc. Nothing comes with the ticket price. By the end of the trip I paid more then if I would have gone with a different airline. Will never fly frontier again. Not worth it at all."
Pros: "Its my first time i us ur airline but its really tireble even thay didnt ask any passinger even for water.and we are 2 adult me and my husband include 1 bag thay charge us $35"
Pros: "cheap, on time, friendly staff"
Cons: "seats don't recline, no complimentary drinks or snacks"
Cons: "Same as above"
Pros: "Good flight"
Cons: "Nothing bad"
Pros: "They did not loose my luggage"
Cons: "Cramped seating"
Cons: "Seats were ridiculously small. Plastic and uncomfortable."
Pros: "Friendly staff, efficient boarding"
Cons: "Paying for a carry on bag (not making this more clear when booking), uncomfortable seats, cheap/small tray tables, no complimentary beverage service."
Cons: "Paying for every item. Just include it in flight. Delayed luggage on return"
Pros: "Non-stop flight, understanding service personnel"
Cons: "They don't allow carry on bags that are of normal size for free=>90$ extra hidden fee ; the personnel is overworked and checkin lines can be 100+yards long, we barely made to the boarding despite arriving more than 2 h in advance;the baggage arrived very late. The seats are nonreclining; you pay for almost all common drinks. Cannot comment on the crash risk factors, but given all this the odds are probably stacked more against you with this carrier..."
Pros: "they where friendly and the flight was comfy"
Cons: "This airline nickle and dimes you to death I was about to have to pay $60 to check my back pack witch had barely anything in it!"
Cons: "Got stuck paying $90 for our 2 roll-on bags"
Cons: "Seats do not recline. Seats are not very padded. Only complimentary water."
Pros: "It was on time & fast."
Cons: "Seats don't recline, i'm short & even I didn't have any leg room whatsoever."
Pros: "Your staff was very nice, other than that I don't have much to comment on."
Cons: "Just about everything I was not happy with. Carry on prices, I couldn't even get my laptop on the seat in front of me because it was too small. Your seats were like sitting in lawn chairs the whole flight, I was very uncomfortable about 40 mins into at 4 hour flight."
Pros: "Non stop flight was a plus"
Cons: "Luggage was not on flight when we landed in Milwaukee. Because of this, I had to purchase a few items as did my son whom I traveled with. Several phone messages left with Frontier Airlines were not returned. Will hopefully be refunded $60.00 for 2 bags checked. Next day we did receive luggage at our doorsteps. Unfortunately ( because we do not live in the same city) he received my luggage and I his. This was not a delivery error but a Frontier bag tagging error! ~Debra"
Pros: "Fantastic. Smooth ride all the way to Florida."
Pros: "Flight crew was fine"
Cons: "You have to pay $40-$60 each way for a carry on. Tiny stiff seats. Everything except for a cup of water was extra. The fold down tray was too small to hold food any way. I will never fly this airline again. I even heard people on the flight say they were booking a different airline on the return home.we were also two hours late to take off and 50 minutes late to take off on the return home. The online flight status for each said "on time""
Pros: "Mechanical issues delayed flight well over an hour"
Cons: "Frontier airline charges for carryon luggage as well. The seats are really uncomfortable. They charge for every little thing."
Pros: "Flight was fine. Boarding went smooth. Staff were all friendly. All carry on bags fit on plane."
Cons: "Have to buy all drinks and food. Sat on runway for over an hour after reaching destination. Zero in flight entertainment for a 3 hour flight."
Pros: "I was text the day before of a gate change. When i arrived in Denver there was another gate change and time change. Then after a couple hours there was another gate and time change. Thats a total of three gate changes and delays. Once in Milwaukee we taxi for about 30 minutes in the run way. And later the plane was parked and we sat for 2 hours at the gate because of ice that had not been removed. Frontier blamed the city. But I, like the rest of the passangers, watch other airlines come in and out without problems as we sat in tge plsne unable to get off. During the 2 hours of waiting not even a cup of water was offered. But on behalf of the crew, the pilot did his best to rectify the situation by helping chip away at the ice himself along wth the copilot and by continuously reassuring us by keeping us updated. However, this is an experience I will never forget. And I will never fly Frontier again. The $30 price difference does not make up for the inconvience that I and other passangers experienced. In addition, that $30 was used to pay for checking in my bags and additional charges for carry ons, a significant detail that was not mentioned during booking."
Pros: "everyone did a great job - especially one of the gals at the check in counter and boarding area - witnessed her handle several frustrated travelers with courteous professional ease. (did not catch her name, but overheard she was from el Salvador) - thanks Frontier, you Rock"
Cons: "Paid reasonable rate for the ticket but did not know there would be a huge extra fee $45 each way for carry-on bag. Will have to factor that into future ticket price comparisons involving Frontier. I'm sure this snags a lot of new first-time-on-Frontier flyers, but leaves everyone feeling cheated and angry. Great marketing strategy."
Cons: "I don't know why I chose to fly frontier again. Cheap rates, but you have to pay for a carry on, which is ridiculous. You don't get a free beverage, the crew is alright and the seats are so uncomfortable and small. I can't imagine how someone bigger than a 5'4, 120lb female could sit through a flight. This was my last time flying with this company and I will not recommend it to anyone!"
Pros: "I flew stand-by & got the last seat so ya it was excellent"
Airlines flying from Guadalajara to Wisconsin have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Guadalajara to Wisconsin
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