Find Cheap Flights from Guangzhou Baiyun to New York (CAN - NYC)

New plane,comfortable seats, modern entertainment

Ethiopian Airlines check in staff made a pigs-ear of my check in process. First they claimed I'd missed the flight (my ticket said 2335 on 15 Dec, they changed flight to 0010 on 16 Dec, but claimed that as my ticket was for 15 Dec my booking was invalid). They proceeded to re-issue me with a new ticket a (for the 0010 fight on 16 Dec), but then also tried to change my connecting flights by one day - even though they should remain the same (in effect the flight was only put back by 35 minutes, so why change a booking for connecting flight by 24 hours?). Fortunately on arrival in Shanghai, air china check me onto the correct flight. However, to compound matters, my luggage has gone missing and, bizarrely, Ethiopian airlines issued all foreign passengers with landing cards for Japan - not China!

The Crew woke everyone up in the middle of the night with 5 hours to go to serve breakfast. Should have let people sleep and served breakfast with 1.5 hours to go.

Few people know you have the option to upgrade with China Southern airline onboard. You can get a much more comfortable seat (premium economy) for 150 to 250 dollars. It's totally worth it for long international flights to China!

Same as above

Same as above

Good guidance

There's no boarding zone?

Fan tasting service by the crew members from the point of check in. Very attentive to all details.

Nothing

Food was better than most. The crew was nice. The flight departed promptly.

The touch screen didn't work, and the bar below the chair that one can step on couldn't hold itself up, and I constantly had to reposition it. The audio port of the seat next to me didn't work either. The plane definitely needs a renovation.

The service was pretty good. I only had an hour to board my next flight, so flight attendants moved me up towards the front of the plane so that I could exit earlier than others. I was able to make it to my next flight.

There was a 3-hour delay after all the passengers boarded. We were all sitting inside the plane without any explanation. At first, the captain blamed airport for not giving any updates on their departure, and a flight attendant that I talked to blamed the local temperature, which was a total nonsense. Later the captain announced that there was an issue with the engine. My layover was supposed to be 4.5 hours, but it got cut to 1 hour due to the unexpected delay that they had not clearly explained. I had to run to catch my next flight. When I got to my final destination, I found out Air China did not transfer my bag on time, so I had to file extra paper works in order to receive my bag two days later.

I got two beers and a decent meal

The aircraft was old and dumpy. The IFE is very insufficient and needs to be renewed.

Flight was delayed then after many hours got to know that the flight was cancelled. . It was terrible and didn't expect it.due to this my plans and work for effected. Now after my arrival to USA I received my laguages after 2 days. when I received my laguage Many of my stuffs are missing. I'm highly disappointed with this service. I'm never ever going to use air China again. I won't recommend to my friends too. A very bad service

It was an okay flight, nothing that great to speak of.

Breakfast was pretty deplorable.

Air china flight attendants are extremely rude. I don't know if they're over worked but they definitely aren't happy

Having flown internationally often, but never on China Southern, I was more than impressed and please with the complete experience.

Polite crew

Tiny seat no leg room, limited drink selection, limited english communication, dirty bathroom, zero amenities for a 15 hour flight

Time no delayed, Crew very nice, Nice and clean aircraft.

No ice cream serve on board

All

Nil

Very long lines, you have to take a bus to a plane, climb lots of stairs with your suitcase, food was unappetizing and very small portions. No snacks either. I was so hungry throughout the entire 16 hour flight. Some flight attendants were very unfriendly too.

The plane is a new 777-300ER they just got last year, As I figured newer plane is better. The food is all right, it's Chinese food, can't be too bad. The crews are nice, the lady fly attendants are very pretty. a lot of movies to choose from. So my overall experience of this flight is pretty good. A+++++, will flight again. Why I sound like leaving comment on eBay?!

It would be much nicer if the lady flight attendants would come over and ask for my phone number. Haha

Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again.

Staff are very attentive and helpful; the entertainment system is top class

On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently.