|Flights Arrive in||New York John F Kennedy Intl|
|Flights Depart from||Asia|
|Airlines||Delta, Hainan Airlines, China Eastern, Ukraine Intl Air, Air China, Cathay Pacific, XiamenAir, Saudia, China Southern, China Airlines, LOT Polish Airlines, Philippine Airlines, Aeroflot, Lufthansa, Turkish Airlines, Asiana Airlines, Qatar Airways, Uzbekistan Airways, EVA Air|
Cons: Plane was too hot
Cons: It was canceled
Pros: Despite boarding late, and sitting on the tarmac for half an hour since we missed our take off time, and having to move passengers around to balance the weight on the plane, we made it home alive.
Cons: We landed over half an hour late. Flight attendants needed to move passengers to balance the weight on the small plane, and asked for "volunteers." When there were none, the FA stood in the aisle and said we just weren't going to take off if nobody volunteered. They should have just MOVED people.
Cons: B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3.
Cons: Bring back the Narita to Minneapolis.
Pros: Less waiting times in Beijing airport.
Pros: Excellent crew, kind, helpful and smiling Nice food Good plane
Cons: Limited movie selection, considering this long flight
Cons: I had to cancel my fight because my name did not perfectly match my passport. I got no refund and had to pay for a new flight.
Pros: 第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。
Pros: The seating for the short haul flight was far better than the long haul flight, the planes should have been switched as the short haul plane was more suited to long haul and vice versa
Cons: There was limited food available which meant there was no selection available just what was left, not acceptable
Pros: The food was very good.
Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.
Pros: The crew was helpful.
Pros: Tickets were super cheap.
Cons: Transfer at Nanjing is horrible. There is no transfer hall so connecting passengers have their passports confiscated and are locked in a room like criminals for HOURS. People were crying, others did not understand what was happening and they were panicking. It was a truly awful experience!
Cons: No WiFi at all
Pros: The staff is horrible, rude and treats clients in a condescending manner and unfairly. Their policies change every two seconds.
Cons: Shutting down this airline
Cons: Would have been better if the flight had not been overbooked and we were bumped.
Cons: Staff on the ground seem to still display old socialist customer “service”. UIA fees are outrageous, charging for 2 nd cabin bag almost $40 and for airport check in iso web-site. If it was low cost carrier , which is not, annoying. Previous flight KBP to HRK on 5-21 offloaded despite confirmed sea
Cons: Two flights on Ukraine Airlines and two late arrivals - both over 30-40 minutes late.
Pros: Amazing crew and service
Pros: On time
Pros: Cheap price.
Cons: The food was not great. No USB chargers. Other passengers were noisy.
Pros: The seating was comfortable and the boarding process was easier in Beijing than SFO.
Cons: There was delay for my flight by 2 - 3 hours that really messed up my travel plans
Cons: The cabin crew
Pros: In flight entertainment was quite good
Cons: I was offered an earlier flight departing from London, which was good but was delayed in the end. But I was not told my connecting flight was changed too (new boarding pass not issued and I only realized from the baggage slip) - I had to pay 100 usd to change flights again!
Pros: Everything was excellent, crew, seat, food
Cons: The person on duty at the desk of the lounge in Johannesburg was very unfriendly and even rude.
Pros: Crew, food, entertainment were all very nice. 5 out 5.
Pros: The flight crew were helpful and attentive. Directions were clear and the boarding was organized.
Cons: The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me.
Pros: The seats are fairly comfortable, and the service was great.
Cons: The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great.
Cons: Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.
Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.
Cons: They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again.
Pros: crew is ok though not much speaking english
Cons: no other comment
Pros: The infotainment was good.
Cons: Be careful the officer at the plane door panicked when he saw that I have 3 miniature alcoholic drinks! He frowned, asked to take them and put my passport data on the computer. It would have been more professional to tell people when boarding that we need to dispose any alcoholic liquor
Cons: Saudia always delayed always
Pros: Seat Comfortable
Cons: The food
Pros: Great crew and staff. Great service
Cons: Do not change group seat (family with young children) to accommodate others .
Pros: Crew was able to accommodate my meal restriction on the spot without a problem. They were attentive but not overbearing.
Cons: the boarding at Kathmandu was a bit confused as was the checkin process. There could have been signage at the Kathmandu airport on where to check in for China Southern airlines.
Cons: good food ,
Pros: Crew friendly.
Cons: Seat super small.
Pros: The crew was really nice.
Cons: The check-in process was a disaster. First we couldn't check-in online, so we couldn't choose our seats. When we arrived at the airport and asked to be seated together, they said there are no 3 seats together anymore. What's the point of traveling together with friends if we are seated far away?
Pros: cheap fare
Cons: better airport connections
Pros: Crew was very friendly.
Cons: There is just no room to move in those seats. We were packed in like sardines.
Pros: Great customer service
Cons: On time departure
Pros: The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US.
Cons: Seating can always be made more comfortable.
Pros: on time
Pros: The seat supper comfort and landing very smooth
Pros: Service excellent
Cons: Late flight
Pros: Again, everything went good.
Cons: Delay for late.
Pros: There was in-flight entertainment. The flight was cheap.
Cons: The food was the worst I have had in 12 years of EU-Asia flights. They missed two connections, causing over 11 hours of delay and arrived at a different airport. We had to spend 4 hours with visa procedures and rechecking luggage in Beijing without staff assistance. Deplorable.
Cons: Less people on the plane
Pros: The aircraft.
Cons: First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!
Pros: Crew was great Seat could be better, recline and full bed hard to operate
Cons: Seat adjust buttons difficult to use
Pros: Yes the crew are amazing.
Pros: The food was good
Cons: It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated.
Cons: The terminal for Phillipine airlines is greatly lacking. There are hardly any amenities and unless you get there before 0900 the next connecting flight is not until 2300. There need to be improvements on at least one for us to ever fly this route again.
Pros: Crew was friendly and efficient. The plane was in good shape but there was no entertainment. Departure gate was changed fairly late and the information given was incomplete.
Cons: My luggage was delayed and delivered only 3 days after the flight. Moreover, messages sent to the airline seeking information about the missing luggage were never answered
Pros: Clean plane
Cons: To have entertainment. Choice in food.
Pros: Seat was not too comfortable....
Pros: Smooth. No turbulence. On time.
Cons: Seat comfort
Pros: The seats were very spacious and we were fed on the flight!
Cons: In flight entertainment.
Pros: The crew was amazing
Pros: Crew is phenomenal! Food was good. Comfortable overall
Pros: Seats were confortable, new plane, the crew was attentive, food was great.
Cons: Need to update the movie library, the category with the new movies is probably a year or morw old.
Pros: Great food options, very tasty. Crew was attentive, polite and professional.
Pros: The Food was good.
Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.
Pros: Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!
Cons: Check in process was more disorganized than most business class .
Pros: Food was really good and no delays. Entertainment also really good.
Cons: Can't really think about something.
Pros: Sits are a bit bigger than other airlines. Food tasted better and treatment was great as well.
Cons: The touchscreen for entertainment was a bit off. From both flights using this airline, that was the main issue in comparison to other similar airlines.
Pros: Food had great options, Crew was very friendly and efficient, toilets were kept clean, organized and stocked the whole trip - much better overall compared to my trip going to HK.
Cons: I wish there were more movie choices available, and that English subtitles were available even when watching a movie in English.
Cons: Rude flight attendant! No manners! Absolutely disgusting
Pros: crew are amazing. amazing legroom on the airbus. my 5foot 10 inches husband has lots of room. bathroom is clean and smells nice
Pros: Crew members were as friendly and helpful as always
Cons: Being disabled doesn't always mean that you get on and as quickly as you would like. We were the first off in SeaTac, but the last to be taken to Passport control.
Pros: Crew was amazing and food was Delicious as compare to other airlines.
Cons: There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler.
Pros: Great service, as always. Very comfortable flight.
Cons: In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)
Cons: The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they
Cons: Excellent service !!!
Pros: Yes. Pillow cushion too firm
Cons: Food needs to be better. Very inconvenient schedule for flights to India from Europe.
Pros: Non-stop flight, new plane, on time, free checked bag (50 lbs), very thorough security, inexpensive. Lots of legroom and seats recline farther than most coach seats.
Cons: It's kind of like flying the subway. No shades on the windows, very little if any A/C (people were fanning themselves over the Atlantic), lights stayed on for the entire flight, comically surly flight attendants (I gave my water to an old lady bc they wouldn't help her). Took an hour to board bc of security. Didn't recognize a single film, 4 music stations. Cheap and efficient, though.
Pros: Caring about passengers
Pros: Find the best prices on Tashkent flights.
Pros: Crew was amazing. Plane was incredibly clean, including bathrooms. Pilots flew smoothly.
Cons: Need a few more movies and music. Breakfast options could be better.
Pros: Crew was great and food was good toom
Cons: Might be out of your control but the turbulence got pretty rough at times and was alot more than any of my flights I've been on.
Cons: A better selection of movies and a bit more legroom.
Cons: The cabin crew was rude and the food ran out. The entertainment did not work. Plus we were over an hour late once we finally got off the plane
Pros: The crew members were good but the seat is small with not much of leg room. Foods were suck & not appearing
Cons: Good appearing & tasty foods with better snacks
Pros: Boarding: c'mon...too many groups and subgroups. Radiculous!
Cons: STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!
Cons: I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out
Cons: Plane left 4 mins early knowing that passengers were on a delayed flight.
Pros: Crew, exit row seat
Cons: Left A bag behind in NY
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