We were very offended Reserva check in agent in Calgary. Erroneously profiled and reprimanded for using Reserve line . Hadn't even looked at tickets. We were in fact Reserve passengers
The staff was amazing. Best service I’ve had on an aircraft in a long time. Was not particularly happy with the food. Flight was at 10:50 and left home too early for breakfast and wasn’t able to purchase food at airport and felt for sure I could get some breakfast to buy on airplane. Nope as food was served around 11:30 and only one choice left (I was at 22C) so ordered the chicken dish thinking I’m getting a hot meal but cold chicken with rice and carrots etc. I was looking forward to a croissant sandwich and a hot cup of tea. The FA was kind to explain they were serving dinner at that time. She was lovely Other than the disappointment with the food the staff was amazing. On my return flight I will make sure to eat and take some food with me so I’m not hungry or disappointed. This was my second time ever flying Porter and will consider checking them when I next come to visit my daughter. Have to say it again best crew I’ve ever experienced on a flight and I travel quite a bit. Thanks.
This flight to St. Johns was really good. Boarding was a breeze. We left spot on time. Seats were actually pretty good. Recliner further than I expected. Three more flights to go we will see if this is the status quo for Porter.👍
The flight was fine see earlier note for the problem
I love the 2 seats per row. More room. The crew were excellent.
The staff is always great. Just the fact that our flight was the only one delayed from Halifax when all other carries were still flying. It happen a year ago out of Toronto as well. All others were flying but our flight got cancelled 1 hr before the time of departure.
Only packaged snacks were served. It was a flight at lunchtime and a hot meal would have been a great.
Tight transfer in Montreal. (15 min) However, we made it, as did my luggage.
I didn’t make my flight due to poor weather and I had an accident driving there. I tried to get my money back or even credit and nothing. I have an entire flight both to Florida and back that I paid for and no one will give me any money back. I know this isn’t just Porter and it’s 3rd party- however airlines should allow these companies to take money for things they don’t get. I’m so upset. Who can afford a full flight they never take?
Nothing , two weeks of dealing with booking glitches on porters side , as our main international carrier was fine ,we were assured. When we got to check in everything would be smooth , we were confirmed there would be no issues, guess what happened? After an hour and a half at check inn we were told there was technical glitch involving payment we may not be able to fly , which would have set off a catastrophic chain , the undue stress on my family was unbearable .
Flight got delayed But satisfied with the pricing of tickets
Flight was oversold. Seats assigned to multiple passengers. Delay 1 hour to sort out.
They went on strike before time and screwed us big time. Which is not fair. We respect their planned strike but why they went on strike ahead of time ??? Poor garbage management
Very nice comfortable spacy Airbus 321. I liked the offer of food on the Bistro menu. The idea is very good to pay and cost was low.
I used to enjoy the travelling experience, but no more. We pay more and get much less. No air travel for me on the near future.
Easy airport. Luggage was late coming in but was handled quickly by excellent and helpful folks at Lost Luggage who got my luggage to me by 7 am the next morning! Bravo!
No place to chrge devices and no in flight entertainment
On time departure with early arrivals. My last flight arrived 20 minutes ahead of schedule which was great due to my long commute home 3+ hours. The cabin crews on all 3 flights were great. See ya in 7 days Air Canada
Delayed 1.5 hours. 1 hour due to plane late from Montreal and 30 min due to lightning storm. Seating OK. Entertainment modern.
We book an Air Canada flight but "got Rouged". Lengthy delays and 5 gate changes in a couple of hours. Cabin cramped, very little room in overheads. Food tasted stale. Generally awful except courteous and capable crew. Avoid Rouge like the plague.