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awesome team work seen since on board till off plane in my destination. thanks you so much.

They did not have free WIFI and I was not okay with that!

Great, except the canon was so cold. Even the flight attendants put jackets on

I missed the flight due to maintenance issues. This is the second flight I’ve missed in four days because United allows such little time between layovers. Very disappointing

It was serviceable, nothing special but nothing awful on this leg.

The back to back mechanical delays from Denver to San Diego and then on my return flight from Denver to Great Falls it added extra time both ways

Flight was late, the only reason I almost missed my flight was that my connection was also late.

We got delayed three hours and nobody thought to have the bathroom fixed while we were sitting waiting to board? took a full hour to have maintenance come and check it off. Had to shut the bathroom down twice so that the pilots could go to the bathroom. Everyone missed their connections.

Not good - outbound flight was delayed and missed my connection even though I got to the gate after running through the airport - the agent would not let me on because the door was closed (flight had not left). There was no notification from United - overall experience was very disappointing. Additionally, I was downgraded from first class to coach on the alternative flight

Staff friendly and app worked really well. Modest delays were frustrating