Cheapest flight | $770 |
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Great service but food taste and options have gone down a few notches.
Great service but food taste and options have gone down a few notches.
This airlines is always my favorite. Very consistent customer service and food is good. My last flight with them, I had no idea we landed because it was just that smooth of a land.
At least it was not very cold inside the plane. I noticed there was now a bidet in the bathroom and that’s good! I didn’t like the window seat. Flight was smooth except for 1 turbulence. Plane was on time. Thanks. Food was not that great. Miso and green tea were good! As usual movies were old and there were no changes.
The food was not that good. I liked the miso, green tea, and ice cream. I wasn’t able to put my carry on bag under the seat in front of me. The flight was smooth. Please expand your choices of movies especially the new ones. I can’t choose any of those films. They’re old.
I like the braised beef., miso soup,, and green tea. Very little choices of hollywood movies. The PA announcement in English was not very clear and very soft. I could hardly hear.
Please change menu every now & then bc I fly twice within the year and serving the food the same
More updated movies & Chinese movies. The food sometimes overcooked. Prefer to have more neat snacks in between than just choose from the menu. Please change the menu every now and then. This is my second time flying within one year and the menu didn’t change at all!
I didn’t like the check in process I had to check in at the counter took too much time . Didn’t give the upgrade my seat .
Japan airlines is excellent. I had a great flight with them, and they are the consummate professionals. I booked my flight through Kayak and they sent it on to Underpricer. That felt really scammy. My Oneworld number would not attach to the reservation and I could not choose a seat. I called Japan Airlines and got one but it was in the back. Later I drove to the airport and worked with the excellent agents there to find a better one. Later that day, I got a phone call from Underpricer trying to upsell me the option of choosing a seat. It felt like a Spirit Airlines level crappy move. The flight itself was exactly as nice as you would expect from JAL. The meal was good and the flight crew was awesome.
It was one of the best experiences. The staff were amazing. JAL is my second favorite Asian Carrier I have flown on. Korean Air was my first. Thank you JAL for bringing me home safely and for such an amazing staff and service.
I paid $380 for my one-way ticket from California to Minnesota. The fair did not include online check-in. I received instructions from their app to check in at a kiosk. At the kiosk, the boarding pass would not print until an actual person came to verify that I had a personal item and not a carry-on item, On the plane, the person next to me was drunk and allowed to continue to order alcohol. United is garbage I’d rather fly spirit.
The plane was dirty and the in seat air wasn't blowing as planes usually do.
Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the room where it was being kept.
T hey did a great job. Flight was on time .
Positive: Entertainment via phone on the short was great and my first time. Good food and wine and head phones for free. Negative: Seat hardly reclined on the long flight. Breakfast was an egg with a bun. No egg choices and rather have something sweet like bun/jam and Youghurt.
They did get us booked on a later flight, but it made us miss our connecting flight. So, we had to stay and another state overnight with no luggage or clothes. Because they kept our luggage at airport for next flight on the next day.
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
Crew is way too many times on the intercom re explaining the same thing
Amazing comfortable chairs great snacks super friendly staff pilots did excellent job. Smooth sailing all the way. Definitely be flying United more.
We waited too long to get water while the plane was on the Tarmac awaiting de-icing.
Hanoi (undefined)Vietnam
Denver (DEN)United States