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United States
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Hanoi Noibai to United States Flight Information

Flights Arrive in United States
Flights Depart from Hanoi Noibai
Flight Price $567
Airlines China Southern, China Eastern, Hong Kong Airlines, Air China, Philippine Airlines, EVA Air, American Airlines, Cathay Pacific

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Book cheap flights from Hanoi to United States (round-trip)

Airports
Origin
Hanoi
$567
only
$567
Destination
San Francisco
$625
only
$625
New York
$567
only
$567
Seattle
$744
only
$744
Chicago
$771
only
$771
Honolulu
$713
only
$713
Los Angeles
$640
only
$640
Newark
$713
only
$713
Sat, Oct 5
HAN
Hanoi Noibai
JFK
New York John F Kennedy Intl
24h 20m
Wed, Oct 9
JFK
New York John F Kennedy Intl
HAN
Hanoi Noibai
25h 00m
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,395 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.8
CAN
LAX
Mediocre 2.0

Pros: I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks

MNL
CAN
Excellent 8.0

Pros: cheap fare

Cons: better airport connections

CAN
SFO
Excellent 8.3

Pros: Great crews, food was okay, overall pretty good. Definitely will travel again

Cons: Choice of entertainment and food could be been better.

KTM
CAN
Excellent 8.6

Pros: The crews were amazing, food was okay, overall pretty good

CAN
YVR
Okay 5.6

Cons: I requested fruit platter as my food, but they did not have any information for that. So they did not give me any food for this 14+6 hours long flights

Fri, Sep 6
HAN
Hanoi Noibai
SFO
San Francisco
37h 20m
Sat, Sep 28
SFO
San Francisco
HAN
Hanoi Noibai
31h 10m
Trip: 23 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,402 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
PVG
HNL
Good 7.2

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

LAX
PVG
Good 7.3

Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

ACX
PVG
Good 7.3

Pros: Crew was helpful, friendly, attentive.

Cons: Seats are definitely too small in both directions.

PVG
HNL
Okay 4.6

Cons: Food not so good for an American Less pushing of passengers Less abruptness of flight attendants

ICN
PVG
Mediocre 2.0

Pros: The worst air travel experience I’ve ever had.

Wed, Sep 18
HAN
Hanoi Noibai
LAX
Los Angeles
30h 10m
Thu, Sep 26
LAX
Los Angeles
HAN
Hanoi Noibai
37h 05m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1,306 reviews
Boarding
7.7
Comfort
7.4
Crew
7.9
Entertainment
7.3
Food
6.9
YVR
HKG
Mediocre 2.0

Cons: If I didn’t miss my flight completely because of an alert that popped up on my phone saying that my flight was delayed an hour... this is not the first time this has happened to me using Kay-ak... it’s extremely frustrating... and ultimately caused me to miss my flight.

MNL
HKG
Excellent 8.6

Pros: Crew were very helpful. I had a personal issue and they were very helpful to make me feel very comfortable .

Cons: Probably food could been better!

YVR
HKG
Okay 5.6

Pros: Food as there are snacks .

Cons: Crew are not helpful. Movies dont play well.

LAX
HKG
Excellent 8.0

Cons: It’s better If no delay 30 minutes.

HKG
BKK
Excellent 8.8

Pros: Crew was pretty nice

Sun, Dec 29
HAN
Hanoi Noibai
JFK
New York John F Kennedy Intl
29h 35m
Fri, Jan 10
JFK
New York John F Kennedy Intl
HAN
Hanoi Noibai
24h 45m
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,544 reviews
Overall
6.6
Boarding
6.8
Comfort
6.6
Crew
7.0
Entertainment
6.1
Food
6.1
PEK
LAX
Good 7.3

Cons: One of my luggage did not make it

PEK
BKK
Okay 4.0

Pros: The crew was good. The food was OK.

Cons: The battery for my electric wheelchair was seized in China for being over regulation (despite the fact that it was not). No accommodation was provided. AirChina put me on the plane after inspecting the battery. I would discourage any disabled passengers from traveling through China)

HAN
PEK
Mediocre 3.6

Pros: Kind staff

Cons: Same meal three times in a row. Plane had to turn around 4 hours into the flight. I would like a refund.

CAN
PEK
Mediocre 3.3

Pros: Flight is okay when it is on time.

Cons: We arrived to our destination 12 hours late both going there and coming back due to delayed flights and missed connecting flights. Dealing with airport staff was a nightmare because the lines were long and counters were understaffed.

PEK
LAX
Excellent 8.0

Pros: Crew were very nice. Especially Pan (don't know his last name). Food was good, too. I appreciated having movies to watch from the screen on the seat in front of me.

Cons: Too much turbulence! It was quite uncomfortable for a long time. There were not enough comforting announcements from the flight deck to explain it. Crew members need practice in pronouncing English, and louder. Crew volume was too low compared to captain. American movie selection was too limited.

Wed, Nov 20
HAN
Hanoi Noibai
HNL
Honolulu
24h 35m
Sat, Dec 7
HNL
Honolulu
HAN
Hanoi Noibai
20h 45m
Trip: 18 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,770 reviews
Overall
7.5
Boarding
7.4
Comfort
7.3
Crew
8.0
Entertainment
6.8
Food
7.1
MNL
LAX
Excellent 9.0

Pros: crew were amazing

MNL
JFK
Okay 4.3

Pros: The food improved compare from last year but during the 16 hours and 40 minutes flight the crew should have come out and ask the passenger or offer some drinks. They only came out when then they serve the meals. It’s a long travel, they should have checks the passengers if they needed anythin

Cons: Checking in your luggage take too long. The staff specially the Manila, seems not well train because they keep going to each other and discuss things or asked the other crew what to do. I started checking in at 4:08 pm and I finished past 6:00. Crews should checks the passengers every now and the

JFK
MNL
Good 7.6

Cons: 4 hours late departure from jfk.

MNL
NRT
Excellent 8.6

Pros: Good in flight entertainment, low cost, service okay

Cons: Bad service in terms of understanding things.

MNL
JFK
Excellent 10.0

Pros: Food and cleanliness!

Thu, Jan 23
HAN
Hanoi Noibai
LAX
Los Angeles
35h 30m
Thu, Jan 30
LAX
Los Angeles
HAN
Hanoi Noibai
33h 55m
Trip: 8 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 5,716 reviews
Overall
8.7
Boarding
8.7
Comfort
8.5
Crew
8.8
Entertainment
8.4
Food
8.2
LAX
TPE
Excellent 10.0

Pros: The crew was very nice & efficient

IAH
TPE
Excellent 8.0

Pros: Crew was excellent

Cons: As with all airlines, seats were cramped and not enough leg room when traveling Economy

SFO
TPE
Excellent 10.0

Pros: Reusable utensils and great food. Love Eva air!

TPE
JFK
Mediocre 2.6

Pros: The economy cabin had less oxygen than the premium economy and better. I could not breath with the poor air circulation and had to stand in the front of the 14 hour flight to breath.

Cons: Oxygen

SEA
TPE
Good 7.6

Cons: My first meal was kind of burnt, and I wish they would offer a salt and pepper packets. Also, more frequent Rounds to pick up trash would be helpful

Tue, Oct 8
HAN
Hanoi Noibai
SEA
Seattle/Tacoma Intl
48h 00m
Mon, Oct 21
SEA
Seattle/Tacoma Intl
HAN
Hanoi Noibai
18h 00m
Trip: 14 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 40,876 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
LIR
MIA
Good 7.6

Pros: Overall is a good flight

Cons: seats

BOS
JFK
Mediocre 2.0

Pros: Customer Service was acceptable.

Cons: Flights were cancelled and bags were lost!

IND
ORD
Okay 4.6

Pros: The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job.

Cons: There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight.

LAX
SFO
Okay 4.0

Cons: 50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?

DFW
FSD
Okay 5.2

Pros: Nice crew

Cons: Be on time 2.3/4 hour delayed no weather issues or mechanical

Tue, Sep 17
HAN
Hanoi Noibai
SEA
Seattle/Tacoma Intl
24h 35m
Mon, Sep 23
SEA
Seattle/Tacoma Intl
HAN
Hanoi Noibai
18h 25m
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 5,989 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
JFK
Okay 4.0

Pros: All no!

Cons: Seats are too close!

CEB
HKG
Okay 5.6

Pros: no!

Cons: They need to smile and respect the passengers

HKG
NGO
Excellent 9.3

Pros: Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight.

HKG
BKK
Mediocre 2.3

Pros: Nothing

Cons: Arriving on time

HKG
JNB
Good 7.3

Pros: Seat was fine. Crew were helpful

Cons: Movies were a repeat of the outbound trip

Fri, Nov 22
HAN
Hanoi Noibai
LAX
Los Angeles
31h 50m
Sat, Nov 30
LAX
Los Angeles
HAN
Hanoi Noibai
40h 35m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1,306 reviews
Boarding
7.7
Comfort
7.4
Crew
7.9
Entertainment
7.3
Food
6.9
LAX
HKG
Excellent 9.3

Pros: Great service at check in, very nice flight crews.

Cons: The food was...well...airplane food.

SFO
HKG
Mediocre 3.0

Cons: Both flights were late departing and arriving and they left one bag in Hong Kong to hopefully arrive a full day later with no voucher or means to have clothing until the bag arrived.

ICN
HKG
Good 6.6

Cons: Better food

SFO
HKG
Excellent 10.0

Pros: We loved HK Airlines! It was such a nice surprise! We did pay an extra $155 pp to be in row 31 and enjoy much more leg room and the seats going back farther - in the direction of business class but not quite but definitely worth every cent on a 14 hour flight. The attendants were awesome!

Cons: Nothing. If you do row 31 you will have a great flight!

LAX
HKG
Excellent 8.0

Pros: Restroom is clean, snack pretty good

Cons: add more food on the meal

Sun, Dec 22
HAN
Hanoi Noibai
SFO
San Francisco
54h 50m
Sun, Jan 12
SFO
San Francisco
HAN
Hanoi Noibai
35h 45m
Trip: 22 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,402 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
HKG
PVG
Excellent 8.0

Pros: Actually had enough leg room; boarding and flight were well-managed and we arrived an hour ahead of schedule.

Cons: Food was palatable though not enjoyable.

PVG
HNL
Good 7.2

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

KMG
ACX
Excellent 8.6

Pros: Crew was friendly and helpful.

Cons: Seats are definitely too small in both directions.

DEL
PVG
Good 6.0

Cons: Vegetarian food is terrible. Also no variety

PVG
HNL
Okay 4.6

Cons: Food not so good for an American Less pushing of passengers Less abruptness of flight attendants

Fri, Oct 4
HAN
Hanoi Noibai
EWR
Newark
39h 25m
Fri, Oct 25
EWR
Newark
HAN
Hanoi Noibai
28h 35m
Trip: 22 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,546 reviews
Overall
6.6
Boarding
6.8
Comfort
6.6
Crew
7.0
Entertainment
6.1
Food
6.1
PEK
YVR
Okay 5.0

Pros: Cheap price.

Cons: The food was not great. No USB charger. The other passengers were noisy.

PEK
JFK
Excellent 8.0

Pros: Comfortable seat.

Cons: It's about time Air China improved its food. China Eastern, China Southern, Hainan Air, Xiamen Air, etc., are much better.

ICN
PEK
Mediocre 2.6

Pros: The seats were super uncomfortable lame service

Cons: Everything bad hygiene dirty seats and airplane

PEK
JFK
Good 7.0

Pros: Crew member helped me get extra space for injured leg by having a passenger next to me find a new seat.

Cons: Food

PEK
KIX
Mediocre 2.6

Pros: I finally got to where I needed to be.

Cons: Try be get there on time and not have to delay from original schedule for 5 hours.

Tue, Nov 5
HAN
Hanoi Noibai
JFK
New York John F Kennedy Intl
42h 15m
Sun, Nov 24
JFK
New York John F Kennedy Intl
HAN
Hanoi Noibai
35h 20m
Trip: 20 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,402 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
CEB
PVG
Okay 4.4

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

PVG
LAX
Excellent 8.3

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

SVO
PVG
Excellent 8.6

Pros: Crew and equipment were excellent.

Cons: Two flights with close departure times used the same gate, leading to an overcrowded gate area at Pudong.

JFK
PVG
Good 6.3

Cons: My 2 checked suitcases had tsa locks, both of which were taken off and not returned and I have a couple items missing. Not much you can do about it but very frustrating.

ICN
PVG
Excellent 9.0

Pros: Very comfortable seat. Excellent service.

Cons: Food

Thu, Sep 5
HAN
Hanoi Noibai
ORD
Chicago O'Hare Intl
20h 25m
Thu, Sep 19
ORD
Chicago O'Hare Intl
HAN
Hanoi Noibai
25h 40m
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 40,890 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
ORD
DFW
Good 6.0

Cons: N/A

ORD
PHL
Mediocre 2.0

Pros: crew were late, boarding was impacted, flight was delayed an hour

PHL
BCN
Excellent 8.0

Cons: Not lost my bag!

DFW
ORD
Excellent 9.3

Cons: Boarding seems to always take longer than necessary. Why not board passengers in the back of the plane after special status boards?

ORD
LAS
Good 6.0

Pros: Good flight

Cons: Delays

Wed, Jan 22
HAN
Hanoi Noibai
SFO
San Francisco
32h 40m
Sat, Feb 1
SFO
San Francisco
HAN
Hanoi Noibai
34h 45m
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,769 reviews
Overall
7.5
Boarding
7.4
Comfort
7.3
Crew
8.0
Entertainment
6.8
Food
7.1
MNL
TAC
Okay 5.3

Pros: More organized boarding via buses

Cons: flight was delayed by 1hr 13mins.

YVR
MNL
Excellent 10.0

Pros: Great boarding system and all crews were attentive and polite.

Cons: more sauce on the meat.

MNL
YVR
Excellent 10.0

Pros: Attendance

Cons: Let’s passenger choice the seats with time

MNL
LAX
Excellent 9.6

Pros: The flight was excellent except for the food. They could have fone better.

TAC
CEB
Good 6.0

Pros: Ahead of schedule departure and arrival

Cons: Poor/No IFE system, no wifi onboard and poor snack quality

Fri, Oct 18
HAN
Hanoi Noibai
JFK
New York John F Kennedy Intl
46h 25m
Sat, Oct 26
JFK
New York John F Kennedy Intl
HAN
Hanoi Noibai
50h 00m
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,402 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
NKG
TPE
Good 6.0

Cons: Flight delay was a pain from LAX to Nanjing.

PVG
JFK
Excellent 8.6

Pros: The crew is amazing.

Cons: The quality of the food could be better.

PVG
JFK
Mediocre 3.6

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

HKG
PVG
Excellent 8.0

Pros: Actually had enough leg room; boarding and flight were well-managed and we arrived an hour ahead of schedule.

Cons: Food was palatable though not enjoyable.

KIX
PVG
Good 6.6

Cons: Long wait at ticket counter before allowed to check-in, should allow check-in more than 2 hours before flight time. Also, boarding was late.

Mon, Aug 26
HAN
Hanoi Noibai
LAX
Los Angeles
31h 10m
Sat, Sep 7
LAX
Los Angeles
HAN
Hanoi Noibai
38h 15m
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1,306 reviews
Boarding
7.7
Comfort
7.4
Crew
7.9
Entertainment
7.3
Food
6.9
ICN
HKG
Excellent 8.0

Pros: seats had good leg room

Cons: same movies as when i flew in 4 months ago

HKG
YVR
Excellent 8.6

Pros: crew very good as they accommodated every request quickly

Cons: food

TPE
HKG
Excellent 10.0

Pros: very efficient, very friendly, and an excellent value for the price.

Cons: Again, we got very good service for what we paid.

HKG
OKA
Excellent 9.3

Pros: Everything but the plane ride to Okinawa while landing was like a roller coaster ride.

SFO
HKG
Good 6.0

Pros: Flight had no issues BUT... ground logistics awful!

Cons: Already highlighted, poorly run and ground-based company process unprofessional/sloppy. Will never travel with Hong Kong Airlines again regardless of price. Been traveling extensively 35+ years. Worse experience with ground staff to date. Sad, quite sad.

Mon, Nov 11
HAN
Hanoi Noibai
EWR
Newark
34h 33m
Tue, Dec 3
EWR
Newark
HAN
Hanoi Noibai
44h 48m
Trip: 23 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 40,890 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
EWR
CLT
Okay 5.6

Pros: Most was pretty standard. We did arrive 30 minutes early, which was nice.

Cons: My bag was checked at the gate, and I was told I could pick it up in Sint Maarten, my final destination. I arrived in Sint Maarten to learn that AA had left my luggage at Charlotte Airport, despite having landed 30 minutes early.

SAT
ORD
Excellent 8.0

Pros: Michael DJ was awesome! Made us laugh during the safety demonstration which was much appreciated on a long travel time home!

Cons: The descent down to the airport was rough. I felt it was done too quickly, caused a lot of pressure on my head and was very painful

ATH
ORD
Good 6.0

Pros: The flight and crew were very nice

Cons: Delays

IND
ORD
Okay 4.6

Pros: The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job.

Cons: There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight.

ORD
PHL
Mediocre 2.0

Pros: crew were late, boarding was impacted, flight was delayed an hour

Thu, Jan 2
HAN
Hanoi Noibai
JFK
New York John F Kennedy Intl
19h 35m
Sun, Jan 12
JFK
New York John F Kennedy Intl
HAN
Hanoi Noibai
24h 45m
Trip: 11 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,544 reviews
Overall
6.6
Boarding
6.8
Comfort
6.6
Crew
7.0
Entertainment
6.1
Food
6.1
JFK
PEK
Mediocre 3.3

Pros: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Cons: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

PEK
ISB
Mediocre 2.0

Pros: What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation.

Cons: Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect.

PEK
LAX
Excellent 8.0

Pros: Crew were very nice. Especially Pan (don't know his last name). Food was good, too. I appreciated having movies to watch from the screen on the seat in front of me.

Cons: Too much turbulence! It was quite uncomfortable for a long time. There were not enough comforting announcements from the flight deck to explain it. Crew members need practice in pronouncing English, and louder. Crew volume was too low compared to captain. American movie selection was too limited.

BKK
PEK
Excellent 8.6

Pros: Flight crew was friendly and attentive Very nice job!

HGH
PEK
Okay 4.0

Pros: There was a 2-hour delay after all the passengers boarded.

Cons: Boarding process in Beijing Airport.

Fri, Aug 30
HAN
Hanoi Noibai
HNL
Honolulu
25h 05m
Thu, Sep 12
HNL
Honolulu
HAN
Hanoi Noibai
20h 05m
Trip: 14 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,770 reviews
Overall
7.5
Boarding
7.4
Comfort
7.3
Crew
8.0
Entertainment
6.8
Food
7.1
MNL
LAX
Excellent 10.0

Pros: CREWS WERE FRIENDLY/FOOD WAS GOOD

Cons: for a long flight seat could have been a bit bigger.

JFK
MNL
Good 7.6

Cons: 4 hours late departure from jfk.

SGN
MNL
Good 7.0

Cons: It’s a complete torture to be in transit at Manila airport.a large number of Passengers are kept hostage in a small room with a capacity of about 40 persons. Passport and boarding passes are taken away by the airline ground staff. Good airline but worst staff at airport. A lot to be said. TORTURE

TAC
MNL
Okay 5.3

Pros: Ground staff and flight attendants service

Cons: Install seatback IFE or at least provide WiFi to access streaming content/movies/music/e-zines

MNL
JFK
Okay 4.0

Pros: The crew was friendly

Cons: The flight schedule was late and there were too many last minute changes in my flight schedules which drastically changed all my vacation plans as well.

Sat, Sep 14
HAN
Hanoi Noibai
EWR
Newark
22h 45m
Thu, Sep 19
EWR
Newark
HAN
Hanoi Noibai
20h 30m
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 5,989 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
SFO
Okay 5.0

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

JFK
YVR
Okay 4.6

Pros: Nice flight attendants.

Cons: The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff.

JFK
HKG
Mediocre 2.0

Pros: Absolutely nothing

Cons: Flight delayed and then cancelled NO COMMUNICATION WHATSOEVER as to what was going on. We finally got rebooked in another flight on a Chinese airline at 2:30am so we had to stay at jfk for a total of about 24 hours with no compensation for our time and troubles. Horrible. Experience!

ICN
TPE
Okay 5.3

Pros: The crew were busy but very attentive

Cons: I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones.

JFK
YVR
Excellent 9.3

Pros: The crew was fantastic.

Cons: Entertainment is out of date and difficult to use.

*
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