Pros: "The crew was helpful polite and professional"
Cons: "The flights are early in the morning or late at night. I travelled 15 hours for a flight that should take 1 1/2 hours"
Pros: "Our seating pass was upgraded at the terminal at no extra cost."
Cons: "Window seats would have been better."
Pros: "not much. bumpy flight , seating tight"
Cons: "not much"
Cons: "My flight was delayed and they LOST my bag"
Pros: "The crew was very nice and the seat seemed more comfortable than another airline I was on."
Cons: "Nothing. It was perfect. Smooth landing as well. Great pilots!"
Cons: "On time boarding and flight time. Seats do not recline so no one is crowding you. Food is overpriced but I don’t like junk food. Extremely pleasant crews."
Pros: "Efficient crew, arrive early, smooth landing."
Pros: "The plane landed safely. This was the only positive part of the experience. (The most important thing!) Otherwise, not much else went well."
Cons: "I arrived to terminal 10 minutes before take-off. Attendant would not let me on the plane though the plane was still parked at the gate. She stated I needed to be there 15 minutes before takeoff, not 10. I was moved to a later flight. The "later flight" was scheduled 4.5 hours later. That flight was delayed by 4 hours. I spent 8.5 hours that day waiting for departure. No compensation of any sort was offered. On the plane, no complimentary drinks/food of any kind were offered."
Pros: "Easy boarding/unboarding, seat assignments, self servcie luggage tagging at FLL."
Cons: "Fees for everything - including seats so we could ensure we sat together. Still prefer all-in cost. Wound up paying more than another airline. Tray table very small, no entertainment, ticket counter staff not very friendly (BDL) - act like we were bothering them. No self service luggage tagging at BDL"
Pros: "the plane was half empty so I was able sit in isle seat"
Cons: "that I had to pay $55 For luggage i had small bag with my snacks , map and small feel an table. I also had a small bag for 5 days of clothes but had to pay $55. no savings here."
Cons: "Charged for scary on At AtlNtic City When I return From myrtle Beach I didn't have to pay I meet requirements bag was only15 by 20 Didn't have to pay in myrtle beachI The ticket agent in AtlNticcitu was wrong inactive pY she I shouldn't never again Veryungair when people had bigger. Sh that they put I plane"
Cons: "There is no hot or any complementary food. There is no entertainment provided on Spirit planes."
Pros: "A quick and direct flight"
Cons: "Having to pay an additional 30.00 for an over weight bag that would not be with other airlines"
Pros: "The flight crew were very good and informative. The plane took off on time and landed earlier than expected. The seats we chose were comfortable but a little expensive. Boarding was easy."
Cons: "To choose your seats was a little expensive and the baggage costs were way too much for a couple going on vacation for a week with one checked bag."
Cons: "Chairs just I little hard"
Pros: "Flew spirit only a matter of time til they will charge you to use the restrooms!!"
Cons: "Plane was very crowded and uncomfortable; no way to fly✈️"
Cons: "Flight not full and they still jammed people 3 to a row. Web site confusing and difficult to use, unable to get a real person on the phone for help. My cheap fare doubled at check in due to baggage charges that were not made clear in advance. No email confirmation of flight. I would not fly Spirit again despite the fare,"
Pros: "This is not a comfort/luxury airline experience. It was, however, efficient, timely, and had pleasant staff. The seats are not comfortable and the $8 ones don't recline or have much cushion. It was great for the short flight from CT to SC."
Cons: "The seats were not exactly uncomfortable but could have been better, and didn't recline."
Pros: "The flight crew was extremely professional and polite."
Cons: "The seats are pretty uncomfortable as expected."
Pros: "Service with a smile and great attitude!!"
Cons: "Service with a smile and great attitude!!"
Cons: "Luggage $45 carry on $38 this is where spirit gets you"
Pros: "Friendliness of crew sense of being made welcome"
Cons: "Complimentary beverage"
Pros: "Good flight, good crew."
Cons: "Lines at Orlando airport, and spirit."
Pros: "Everything went smoothly"
Cons: "That I couldn't pay for my sit & luggage on line & I had to call and was charge $20 more other wise everything else was great. Mayra"
Pros: "Convenience of a direct flight to Atlantic City from Atlanta. Relatively low price"
Cons: "Costs of seats and cartons are excessive. Just charge for seats and carry on together or include in overall price."
Pros: "10 minutes before departure the captain notified us that the battery was dead and the spare was missing. They had to contact all the other airlines to find a spare. The flight was delayed 2.5 hours. But the big question is...how safe are we when they clearly lack attention to detail?!! I hope whoever made the error is held accountable. Never flying them again for my own safety."
Pros: "Cost more an we thought"
Pros: "I eventually got to my destination! The crew was very polite."
Cons: "Both ways on this trip there was a delay. It was a 2.5 hr delay getting out of AC and a 2 hr delay leaving Boston."
Pros: "No delays; professional, courteous, and pleasant flight crew."
Cons: "Absolutely no leg room, and I wish both armrests raised for the aisle seat. Luggage prices are exorbitant, but considering how cheap the flight was, I'm neither shocked nor particularly annoyed."
Cons: "My experience with Spirit was so bad it would take me three hours to explain how awful not only was the service but the lack of compassion and effort to help correct a problem they created. Terrible."
Pros: "they were on time cost of ticket"
Cons: "i asked for a blanket because i was cold going from hot tampa weather to cool airplane and they said they don't carry them?"
Pros: "Went very smooth, arrived ahead of schedule. Crew very relaxed and pleasant."
Cons: "Seats not reclineable, but that is not the whole world, you know what to expect"
Pros: "The crew was amazing; so funny and entertaining. Loved the pricing to customize what I did/didn't want and to give me the cheapest fare possible. LOVE that they now fly non-stop from Hartford to Myrtle Beach."
Cons: "Can't think of anything!"
Pros: "The fight"
Cons: "Customer service was unresponsive and unhelpful which cost me a day to my vacation. What's worse is that any scheduling conflict which in my case they caused resulted in me having to pay more money to correct. By far the worst experience I've ever had on an airline."
Pros: "Loved ease of booking and TSA pre-check process, Much better than expected overall."
Pros: "Had traffic and was late getting to the airport. Check in let me skip line and take my bag straight to the gate. Airport personnel got me through pre check quickly and crew at the gate took my checked bag. Made the flight by 2 minutes - in Atlanta!!!"
Cons: "Turbulence was awful.............I know that this is nothing that you can control"
Pros: "The flight was quick and whole process was easy."
Cons: "I paid to choose seats but the plane was almost empty"
Pros: "For the price, this flight was great. Crew members were nice, and the boarding process was quick. Information about the "bare fare" baggage policy was available ahead of time so that was no surprise. Overall, it was a good experience for the price of the ticket."
Pros: "Pleasant crew, smooth on-boarding and flight, left early and arrived early. Perfection."
Pros: "No hassle travel"
Cons: "extra charges for everything"
Pros: "Overall it was a great flight with no hiccups."
Cons: "Just the typical seats. There is little room between seats. If you are tall, you should get an exit seat or one in the first two rows."
Pros: "Roomy cabin with pleasant seats, very quick gate to gate flying time, very nice travel experience, super fair pricing"
Cons: "Volume was too loud on announcements, baggage took too long in AC"
Cons: "Seats could be bigger"
Pros: "The experience was uneventful"
Cons: "Sneak attack carry-on fee, no complimentary anything, felt cheap, plain interior crappy/dirty."
Pros: "The crew was fantastic!"
Cons: "The prices of the bags, lack of space, all of the hidden fees that come with spirit."
Cons: "Had to cancel trip due to hurricane Spirit wold only give me 50 % back no prepaid luggage fees and onlt 60 days to use the little credit they gave me. I will not nor will i EVER fly Spirit Air they have the worst people at their call center which is in the Philippines you may be able to get every third word but they pronounce NO very well"
Cons: "The airport was understaffed with very disrespectful representatives of Spirit. After waiting 2 hours in line to just drop off bags, we saw 3 flights that people had to rebook because they missed them. Everyone I saw was there 2 hours before the flights, that is unacceptable. No direction for which lines to be in. When we would ask ,the woman would walk away from us. Again not acceptable. We pay you not the other way around. Customer service at the airport is a disgrace."