Find cheap flights from Hartford to Orlando

Cons: "Wifi/tvs didn't work for a bit"

Pros: "Crew was amazing."

Pros: "Nice leg room"

Pros: "Theres no earphone, how to watch?"

Pros: "Did not like the flight at all. The crew on the ticketing desk was really helpful and nice"
Cons: "Everything, they screwed up ticket. I had to take a later flight. I felt like a sardine. Will not travel with jet blue in the future."

Pros: "Comfortable !"

Pros: "The seats were comfortable and we were properly social distanced from each other."
Cons: "N/A"

Pros: "Very grateful for this airline. Staff with their due precautions. The seating area was clean, the food was light (but it is understood by the situation that we are going through Covid 19). All in order."
Cons: "I only found that they must be a little more rigorous with the rules of keeping distance when entering and leaving the plane."

Cons: "Two hours and a half late and no updates whatsoever"

Pros: "Yes the crew was great."
Cons: "It was a short 2.5 hr flight. Jet blue provided packaged snacks and a soft drink at no additional charge. Other airlines charge for everything. A carry on and a handbag were also allowed which others don't. The seats are leather and have more room. Seems Jet Blue is the last one of those traditional airlines giving more for your money. Thank you Jet Blue ! I am sold."

Cons: "Yes. Delay by 4 hours. I got the notification when I was at the airport."

Pros: "- gave me join seats at desk. - snacks are different and really good. - great entertainment option."
Cons: "TSA close nearest station and make a long walk to get to Jeyblue gates."

Pros: "The crew was super nice and the tv was working- thank goodness"
Cons: "If the pilot could have flown a bit higher, above the clouds, we could have minimize the turbulence. It was awful. Worst flight ever!! The whole time the plane was up and down and side by side!!"

Pros: "Crews work really hard to serve all the passengers, thanks for the good service! I like the idea of serving the food first for the older and younger passengers I think that’s a great idea!"
Cons: "Keep up the good work! Bathroom is always clean and smells good!"

Pros: "Flight attendant was amazing!"

Pros: "The crew was amazing. The seats were comfortable (I’m 6’4”)."
Cons: "The entertainment system had issues with the movies."

Pros: "Crew was friendly and helpful. Efficient in boarding and disembarking. On time and reliable gate assignments. Comfortable seats with ample leg room. Option to check bag at the gate made for more room for overhead items. Desirable options for snacks and drinks. Complementary TV/ WiFi."
Cons: "Quality of TV/WiFi could be of higher quality. Can’t think of anything else."

Pros: "Comfort in seats and friendly service"
Cons: "TV movie music"

Pros: "Nice leg room, I like the option to watch TV for free"
Cons: "Our plane had a maintenance issue we didn’t bord for an hour after the original Time. The communication could have been way better from the gate agent to let us know updates."

Pros: "The crew was helpful"
Cons: "Communication about the delay Snacks has no variety. All too salty."

Pros: "Crew was kind and very helpful. Also, I found the seats to be comfortable and didn’t feel squished. There was plenty of leg room. Great experience overall. Thank you!"
Cons: "Absolutely nothing! Was a fantastic experience!!!!"

Cons: "Arrived 10 minutes early, which can be that unusual, but waited on the tarmac because “the gate wasn’t ready”."

Pros: "The TV options"
Cons: "Nothing"

Cons: "Flight was delayed by one and half hour because crew members were travelling to Newark airport from other place. Flight was scheduled at 6:00 PM and Crew members were scheduled to arrive at 5:51 PM. Poor scheduling. Boarding started only after Crew member arrived. Then came the glitch in accounting for fuels filled in the aircraft."

Cons: "I missed my flight and I took JetBlue before and this first this happened"

Cons: "How can an airline lose a checked bag on a direct flight? They have confirmed it was loaded but can’t find it. How is that possible? It didn’t come out of the baggage carousel so where did it go? Disappointing and maddening conclusion to an otherwise good experience."

Pros: "Nothing"
Cons: "The flight was delayed by 3 hours , this is the worst experience ever, I would never fly with jet blue again !!!"

Pros: "Love the live TV, unlimited drinks and snacks and ultra courteous flight attendants."
Cons: "That we were delayed by 90 mins."

Pros: "Did not board that flight... I received emails throughout the day of departure time changes and the last email indicated that they had changed the departure time 33 minutes earlier. I was already en route for the flight when I received the email . When I got there they refused to let us boar stating that we were late!!! The attendants were very rude and not at all helpful! Instead they booked a flight for me the next day at a very early time! I lost out time and money! I had booked a hotel. I will never book any flights with Jet Blue ever again."
Cons: "Nothing"

Cons: "The seats barely reclined it was very uncomfortable and the entertainment was not the best"

Pros: "Leg room was good, comfortable."
Cons: "A 4 hour delay with no explanation as to why. Also don't like that you don't give earbugs for the entertainment."

Pros: "I didn’t die."
Cons: "The 6 hour delay. The over tired, but outright rude crew in both the airport and plane."

Pros: "Over all the flight from Richmond Virginia to Orlando Florida was good and even with delays the staff were very friendly and helpful in informing the passengers of what to happen next."
Cons: "Delays! That is all. Huge inconvenience. Overall it turned out okay though."

Pros: "The seats"
Cons: "The shotness of the crew and all the noise slamming around the compartments being slammed contnuously and angrily"

Cons: "None of the TVs worked on the flight. The boarding crew in the terminal was rude and very short with everyone. i had to go up multiple times to ask about my seating assignment and was ignored and then waved away multiple times. And then as boarding began I was given a seat saying they "thought i was on standby" but i never was. i was given a seat in the last row with two other people who had infants on their laps so it was a very tight fit."

Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."

Pros: "Roomy"
Cons: "I wasn’t able select more channels to view and not able to see the live map to track the trip. I think it wasn’t working my."

Cons: "Los televisores de nuestra fila no funcionaban y al llegar el vuelo tuvimos que esperar 40 minutos para poder salir del avión."

Pros: "Crew"
Cons: "My husband & I were in Row 5 & in last boarding group. When we got to our seats, all of the overhead bins were filled all the way back to Row 8. So, we put our suitcases up there. When we landed, we had to wait for everyone to get off the plane to be able to go back to those bins. And someone had already exited the plane with my husband’s suitcase. Their suitcase was left. We spent an hour with Suitcase Services, but could not find out who took my husband’s suitcase. (No ID inside theirs) I recommend that you board lower numbered rows first so that people in the back rows don’t take the front bins!"

Pros: "The best part of this trip was checking in.. it was a breeze.. I must say the Orlando landing was the best touchdown I've ever experienced..Smooth.."
Cons: "Let's start with getting on the airplane was like herding sheep.. When I finally got to my seat someone was in it.. And I had no place to put my carry on.. The flight was suppose to leave 9:00pm.. we didn't leave til 9:40.. The safety announcement was awful. We cudnt hear most of it.. The turbulence was scary and the noise made me put on headphones to sleep. Once it landed in Orlando the airplane traveled around the entire airport .. It took forever to get off the plane but I was so happy to get off"

Pros: "Comfy seats. Snacks. Easy boarding. Online checkin was a breeze."
Cons: "JFK security screening was slow for the volume of people. LONG queue line. Made me reconsider and apply for PreCheck to prevent future backups. Not JetBlue's fault, but JFK, like LAX and other major hubs is a labrinyth with many levels of hell to overcome. Leave ample extra time. Esp if you have checked luggage."

Cons: "my entertainment screen was messed up, no sirius xm and video programs blacked out, plus brightness control graphic would not go off screen. Flight was late, again. Piece of used chewing gum was stuck under armrest handle."

Cons: "My trip of a lifetime to Peru (Choquequirao, Sacred Valley, Machu Picchu, Lake Titicaca) has been severely impacted because my luggage was not put on my flight. Computer record showed that I did not board despite my boarding pass being scanned and my passport number entered at the gate before I boarded. I left for a 6 day trek to Choquequirao, Peru without any of the gear that I needed for this trip. I had to acquire the bare minimum in a rush the night before leaving for the trek. I'm 10 days into my trip and still do not have my bag. Central baggage claim has been less than sympathetic and not at all proactive or helpful."

Pros: "I like that it was not a scary flight I felt safe the one by quickly the flight attendants were very friendly that you have TVs that there's Wi-Fi"
Cons: "I wish you had food snacks in your choice of snacks that are free"

Pros: "It was a better trip than the one from Orlando to Hartford! Everything was great"

Pros: "Great trip on time would book on jet blue again"

Cons: "Flight was delayed so I got an earlier flight but they did not change my luggage, so I had to wait for original flight to come in to retrieve bag"

Cons: "Half hour delay because there was no pilot"

Cons: "Nothing"

"Another delayed flight on American. Another missed connection. No gate when we finally landed, sat on the plane for over 30 minutes and we all missed our connecting flights."

"Delayed for 2.5 hours, ending up awitching planes. As we left Charlotte at 0035, no services were offered. It was not a full flight."

"Tv on the plain"

Cons: "Good👍👍👍"

Pros: "amazing crew"

Cons: "It was excellent trip regarding service."

Cons: "American Airlines is on top there game"

Pros: "Seats weren’t too bad, the plane was clean, and the crew was nice."
Cons: "Our flight kept getting delayed due to paper work AFTER we boarded. There were also a lot of people on the plane and no social distancing."

Pros: "The crew was super polite, even with the delay."
Cons: "I wish the seats were more comfortable."

Pros: "It was a quick and comfortable flight, no complaints."

Pros: "The plane was super comfortable"
Cons: "The crew of boarding was very rude"

Cons: "Being offered a cup of coffee would be nice"

Pros: "Courteous crew"
Cons: "N/A"

Cons: "Charlotte airport needs to stop taking the protective cover off of my suitcase and I don’t get it back, this is the 2nd time that this has happened in Charlotte and it keeps costing me money to buy new covers and my suitcase becomes more damaged because they treat other’s belongings with no respect."

Pros: "Very short flight, crew was great"
Cons: "In Orlando we had a connection to Alaska Airlines to Portland, Oregon. No one knew where it was. Gate attendants told us to look on flight board. Not listed!"

Cons: "Seating is extra tight. I’m 6 feet tall and find American seats to be too closely packed together."

Pros: "Very competent flight attendant."
Cons: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."

Pros: "The pilot did great job.brought us before time."
Cons: "Pay extra for bag :( No video screen No food The check in area was mooved without notice."

Pros: "This fly was ok;was yet a litle time 20 minutes late."
Cons: "Wahington to Orlando was ok.O ly 20 mi utes late."

Pros: "This was a quick flight - 39 mins I also got an upgrade too"

Pros: "The plane was very quiet"
Cons: "I don’t like the stand to put your own iPads on. Just give us the screens. Seems cheap for a 5+ hour flight. Come on american."

Pros: "Crew was very nice."
Cons: "More room in seat"

Pros: "Arrived 5 minutes early which was great on a very late night."

Pros: "Crew was great!"

Pros: "Convenient departure time originally"
Cons: "Late start due to needing more fuel because of weather at the destination. So after everyone had boarded, at the minute we were supposed to take off, they beg for 2 volunteers to get off the flight to compensate for the weight of the excess fuel. Eventually 2 people b3came annoyed enough to get off and take a $200 voucher (probably for another delayed flight.) so we were late taking off for that. At our destination there were clear sunn6 skies. Extra fuel was needed for that. So I was stuck in a seat the size of a child’s car seat for an extra 40 minutes? And when we could finally get off, my legs had fallen asleep ffrom being too squeezed in for that relatively short flight. When will the airlines focus on the passengers’ safety & comfort and not on excessive profits?"

Pros: "Pero AA Me conectaron de inmediato al proximo vuelo y logre llegar a mi Cena de Navidad con mi familia.. Gracias"
Cons: "que las distancias dentro de los gates del aeropuerto es muy larga y como no camino rapido perdi mi vuelo..."

Pros: "I slept the entire way because our flight was delayed and This was a connection flight for me but had now slept all day!!"

Pros: "Seats were nice and enjoyed the entertainment. Late flight meant loads of open seats and everyone was very happy about that."
Cons: "Delayed a half hour to board because flight attendants other flight was late getting in, but they kept us informed the entire time. Wasn’t their faults. Once we were on the plane, our flight was delayed for an hour, once again the pilots kept us informed and it wasn’t their faults. But it was kinda annoying."

Pros: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."

Cons: "Horribly made me cancel flight because of 1min after 30 min cut off for boarding pass. Sat at the front desk for 29 minute arguing until my plane left."

Cons: "No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage."

Pros: "The headrest entertainment terminals are always a good thing."
Cons: "No space to put a small carry-on bag if you spend extra to get legroom."

Pros: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Cons: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Pros: "Nice crew"
Cons: "Crew let people move to main cabin extra without paying like I did"

Pros: "The fact that the lady at the counter was able to change our seats and put us all together."
Cons: "the movie screen being so far away"

Pros: "Comfort. We had a bulk head seat. Newer plane"
Cons: "No food offered . Not even for purchase."

Pros: "Seemed to have more leg room than average. Generally fine. I got to my destination without incident, and that is the most important thing! But flying today is awful. Uncomfortable, unpleasant, stressful, etc., all so the airlines (and their CEOs) can make millions."
Cons: "Crew was "all business" -- not many smiles. They offered the usually .5 ounce of pretzels or two cookies. Passengers routinely asked "can I have both?" and the answer was routinely: no. Really? My $300+ ticket isn't worth pretzels AND two cookies? Seems silly. And, you know that have BOXES of these free snacks."

Pros: "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
Cons: "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."

Cons: "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"

Pros: "Full flight which is to be expected flying in to Orlando. Badly done seating, I think every group was separated from at least one person in their party. Several people weren't given seat assignments until time to board, even if other people in their party were assignments seats when checking in. No ecplanaation of why. In flight entertainment was an older movie. No options, and no sound if you forgot your own headphones."
Cons: "The seating assignments of lack thereof."

Cons: "The flight was delayed, at not fault of the crew on board, however the flight attendants did very little to update the passengers on connecting flights and did not try to help in making the connecting flight aware that some passengers would be delayed. I missed my connection by MINUTES (I saw it still taxied at the gate) and they could not hold the plane for 5 passengers connecting. Awful service and procedures."

Cons: "It was a full flight, anyone in loading zones 7-9 were required to check their carry-on luggage. We were in loading zone 6, so not required and preferred not to due to our full day of air travel that would continue into a 3 hour car trip. My husband reached the gate, his ticket scanned, and let onto the plane. I walk up next, my ticket is scanned and then the personnel at the gate said in what I can only describe as the most disrespectful, inconsiderate, ill-tempered tone that he would need take my bag. He grabbed it out of my possession, shoved it into the luggage sizing rack and even though it did fit inside the lines, he said it was "too close" and would need to be checked. Not wanting to cause a scene and quite frankly speechless by this man's attitude, I did not object.. It was not until I was seated on the plane that I noticed more than a dozen items of luggage larger than mine and that the vast majority of people that had 3, 4, 5 carry on items when the maximum is 2: one personal item and one carry on luggage item. It was both the lack of respect and the lack of consistency that lead me to have an extremely "poor" boarding experience. Serious retraining needs to be completed and boarding attendants should not be able to harass airline passengers."

Cons: "LATAM took our luggage from a flight from a different airline that we used to get from Miami to Orlando. They locked it up and closed before we arrived. My friend was unable to get his medicine, I missed vital time from a work contract, and we had to spend the night at the airport waiting until 1pm today to receive our luggage. This is the worst experience I've had with an airline. No one spoken with on LATAM seemed to care. We were stranded without sleep and got no clear answer from the LATAM hotline. There was no mention of compensation for our troubles. I will not be recommending this airline to other travelers aa this has ruines my work schedule and my friend is unable to get his medicine."

Pros: "The free cookies were very good and the service was great the flight was smooth and quick"

Pros: "Poor for BIG Airline like that chips chips"
Cons: "NOT GOOD the is 2 MUCH for CHIPS"

Pros: "Nice pilot, one of the flight attendants were nice. The seats were comfortable."
Cons: "This airline always has delays! There is no in-flight entertainment (music, tv, movies, etc.); thus, the flight was terribly boring! Also, only peanuts and a small cup of soda was offered to us. Other airlines give cookies and biscotti! The seats don't recline and they need more legroom. The majority of the airline crew largely ignored us and showed mediocre customer service."

Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."

Cons: "Great"

Cons: "-missed my connecting flight at 10pm due to weather. -waited in long line for customer service -received a phone number to book hotel -waited 30 minutes for shuttle -waited behind 8 people who checked into their rooms -when it was finally my turn they had not received my reservation and I was told to take a seat and wait, -eventually I called the booking number again, the call got dropped due to no service in the hotel lobby -I had to go outside to call after midnight! (a female alone) -finally after 45 minutes they received my reservation. -I didnt get to my room until 1am and had to get up at 5 to get the shuttle back to the airport -Frustrating and nerve racking experience"

Pros: "I liked that the middle seat was open on my flight and that they checked my carry on for free because the plane was filled."
Cons: "I didn't like the minimal leg room. Also, there is no way to try and work on a computer anymore because of the lack of room."

"I didn’t eat any of the snacks nor drink any of the beverages available on the flight. I tend to fall asleep on the plane, which is what happened. It has been a while since I have flown United, I appreciated the spacious seating, comfortable seats and improved planes. Thanks for making the flight easy and enjoyable, it seems like the company has been working on making general improvements to their flights and it’s paying off."

"Delays"

Pros: "The crew was amazing with passengers that were less than amazing!"
Cons: "Releasing passengers in smaller amounts of rows might have been better."

Pros: "The crew was super nice and did the best it could with what is given to them."
Cons: "No space, super gathered, big chance of spread. Delayed take off"

Pros: "boarding was smooth"
Cons: "There was no ventilation on the flight. Cooling system not working adequately. Kept waking up b/c is was so hot. Came home with a massive headache as a result. Very UNCOMFORTABLE"

Pros: "The boarding was quick and orderly."
Cons: "Could prove in-flight entertainment options"

Pros: "I would love to take off and make it to my destination next time instead of sit in the airport for 8 hours strung along by the employees saying the plane will be fixed."
Cons: "Everything."

Pros: "Crew were very hospitable. Seating and take off moved at a good pace"
Cons: "Entertainment was limited. Smaller plane / less space"

Pros: "Nice flight"
Cons: "There was no WiFi or TVs"

Pros: "Boarding was quick.... I am just filling space to get to 50 characters as United was quite bad and that’s paying for first class"
Cons: "First class doesn’t get you into their United Club before the flight. You still have to pay for any food in first class. And they tell you need to download the app after you exit the airport area and lose WiFi and coming international couldn’t go and download before flight. United was a huge disappointment."

Cons: "I had to check my bag at the desk which I had not anticipated. When I checked in at the kiosk I was told I could only take a personal item - no carry-in size bag - because of my ticket classification. Very disappointed to have to spend $30 I did not plan on."

Pros: "I liked the quickness of the boarding and the going through a fast lane for tsa. I enjoyed the WiFi and being able to charge my phone while enjoying a free movie in my phone."
Cons: "I don’t like you have to pay for the tv, and snacks could be a little bigger I guess"

Pros: "More leg room than the International flight. Reported may luggage missing...the rep. was excellent. Too bad I din`t get her name. According to united I will get my luggage tomorrow before noon on June 2nd 2018"

Cons: "Lost my second luggage wishes I paid $60 for it and no one couldn’t help"

Pros: "Comfortable seats. Arrived safely."
Cons: "Almost got diverted to Tampa by thunderstorms, but this was not United's doing."

Pros: "It was a good flight, no turbulence."
Cons: "The flight was delayed several times by 15 minutes. Not sure why they could not tell us how long the flight would be delayed all at once. They track the flight and know when it will land, don’t they?"

Pros: "They actually checked sizes of some “carryons.” Of course, it’s a cash cow for the carrier. The checkers should get 20% of the fee collected for checking oversized carryons at the gate."
Cons: "There are faster, more efficient ways to load and unload passengers."

Cons: "I had very little time to make my connection in Newark. Other airports/airlines have given me a short connection pass which has allowed passengers to make their connection with less stress. The security line inNewsrk was ridiculous. I spoke to a TSA agent who couldn’t have cared less if I missed my flight and a United representative who told me to “just try.” In the end, I had to ask other passengers if I could go ahead of them. While I made my flight with a few minutes to spare, the process could have been much easier and the United Rep could have done more. He could have just called the gate at the very least to let them know I was coming. Apathy is not an indication of good customer service."

Pros: "Great flight experience thank you United."

Pros: "Having a direct flight across the country was a good thing. That was about the only positive, well that & we did land safely."
Cons: "Ticket agent said I could take my bag on the plane. Gate agent told me my bag not I were going on the plane unless I paid $50 to put the bag below if I wanted to get in the plane. Very matter of fact & rude. I was just about the last person they let board so there really wasn't a chance to discuss with them. No WiFi on a cross country plane, lame. No access to the headrest video screen w/o paying for it, lame. Snotty unconcerned flight attendants as well. Overall one of the worst flights I've had in memory. I would pay more next time to fly another airline."

Pros: "Courteous crew. Smooth landing. My only compliant is that we have to purchase in-flight wi-fi."

Pros: "I had no problems the gate agent was very nice and I did get the basic economy which that only did I have to pay for my bags but I also got the last seat in the back in the corner which is OK I guess I’ll pay more attention to the fair I still probably saved a little money but I don’t know that I save that much I think that sometimes the boarding agent needs to pay attention to the carry-on luggage for sure bring a lot carry-on luggage which doesn’t allow for others to have carry-on luggage who were in the later groups and then they get penalized with their bags being checked as there’s no more room and they’re not basic economy but other than that I like taking United they have nonstop service between Orlando in Houston and it’s been a wonderful experience most of the time and I think the airlines do a pretty good job considering the traveling public themselves to be very challenging at times professionalism and courtesy works both ways and unfortunately people buy tickets and think that it’s a one-way street. they then run to the media who loves to make it about the big guy versus the little guy anyway good job united and I will continue to fly you when you’re the most appropriate carrier to get me to where I want to be."
Cons: "Nothing I just need to pay more attention to my ticket purchase I didn’t realize it was a basic economy until after I bought it which meant I had to pay for my bags which added $50 to my fair which wasn’t that big a deal but then I got a seat all the way the back in the corner which really wasn’t that bad either but if I went to Carrynon a bag I was allowed to do so"

Pros: "Staff at the ticket counter was friendly enough to me personally, although was extremely reactionary to the restless crowd. I am glad that I was able to be rerouted to another destination where I could be driven home within three hours. Good food boxes on the plane (I had the Tapas). Friendly crew onboard."
Cons: "No offer for any sort of compensation for significantly altered travel. Even just a stock email acknowledgement would have been nice. Expensive wi-fi options on the plane, electrical outlets for only half of the plane."

Pros: "Got their early."
Cons: "Took an extra 20 minutes to get our luggage as it came after everyone else's, of course."

Pros: "The crew was nice"
Cons: "I was stuck between two very large men on a flight where there was apparently no air conditioning. I could barely breathe for how hot it was."

Pros: "I could not find anyplace on the United reservation to enter my TSA Pre check number. As a result, even thought I am 80, I had to wait in line and disrobe at Hartford CT airport."
Cons: "It would be helpful if Kayak or airlines could highlight or include the TSA Pre number automatically on check in."

Pros: "Same"
Cons: "Sane"

Pros: "I fly about four times a year if not more. Always delays, missing my connections or running like a maniac trying to get to my connection. BUT. This was the first time in a very long time that I actually boarded on time."
Cons: "The crew members for some reason had attitudes. The two/ plus hours in the plane , not one cracked a smile..One,literally threw a tiny bag of snacks on my tray, which bounced off and she proceeded to step on them .... oh well. I'll take a not-so-nice hostess over delays and missing connections . Maybe I'll find an airlines that can give me both?"

Pros: "Early boarding for families"
Cons: "Ridiculously cramped bathrooms"

Pros: "I got to my destination safely."
Cons: "They gave us free tv to watch but my headphones didn't work in the jack. Even the pair they gave me didn't work. Also my flight was almost an hour late."

Pros: "It is really bad the seat to small for average person not leg room at all it is a flying school bus."

Pros: "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."

Pros: "-Complimentary Snack and beverage -Can pick your seats when booking -Changing Tables in restrooms -Entertainment options -Early boarding for families with small children"
Cons: "-Free Soda but charged for water -Had confirmed seats but then our party with 2 toddlers got split up -Semi convenient( rather small could hardly fit a 1 year old) changing table but then flight attendants threw a fit when a stinky diaper was changed in there. -Had to have special programs on device to even play anything, thought I had everything on for return flight to watch movies but nope still needed something extra Wifi only works for United App and Website -Waiting in the shorter line to preboard with our 2 toddlers only to be cut off by a Global Travel Program(?) family with 15+ people"

Pros: "Everything was the way a flight should be. Crew was nice and polite. T.v. was a plus, and a drink to wet your throat, also a plus"
Cons: "Can't say there was anything I didn't like"

Pros: "Clean Aircraft. Fantastic Gate Agent."
Cons: "Flight boarded, no auxiliary power unit so no A/C in plane and Pilot unable to start aircraft engines. Stuck in aircraft away from gate for 30 min with no A/C. Finally moved to gate to wait for repairs and allowed to disembark. Flight 2 hours late to Orlando. Direct TV no audio in seat 11F entire flight and I WAS TRYING TO WATCH THE WORLD SERIES!"

Pros: "Although the flight was cancelled due to the hurricane i got my money back."

Cons: "That the flight was late because the problen with the air condition and that cost me more money"

Pros: "They got me there"
Cons: "late which made me run to my next flight which was quite a hike"

Pros: "See above"
Cons: "See above"

Pros: "That I finally made it to Orlando"
Cons: "Flight was delayed 3 1/2 hours... Took forever to get on plane once on plane people were in wrong seats so I had to keep getting up so they could figure out who was in the wrong seat. Just a mess. Even crew seemed annoyed. Finally got to Orlando at 3am suppose to be there at midnight."

Cons: "I was thoroughly disappointed when I realized that I had to pay to get any type of entertainment on the in-flight screen. That feels like zero effort on the part of the airline to make my flight enjoyable."

Cons: "After United made me miss my connecting flight, I got an alternate flight to a different airport, but not apology, no offer to upgrade, nothing. Already frustrated, and with my knees hitting the seat in front of me because the seats are too close together, a flight attendant scolded me when I dared put my leg in the aisle (which I often do on other airlines without incident). Once on the ground, I went straight to United's baggage office to see if my bag had followed me, and encountered two of the rudest people, cutting me off whenever I said anything more than they needed to enter into their computer. If your job is in customer service, be friendly, apologize when things go wrong, understand that your customers are your reason for being in business, and be helpful."

Pros: "Crew"
Cons: "Again, spicy snack. Long flight, you had to have the latest app on your phone or pad to watch a movie, flight from Houston to Boise had movie/tv monitors. Loading 4th group to the back of the plane makes it tough."

Pros: "Fight on time. Minimal turbulence. Effecient flight sttendants"
Cons: "Pesky kid sitting next to me who cried, whined & spilled his orange juice on me!!"

Pros: "After being so delayed, movies were free."
Cons: "We were delayed over 3 hours. I don't think I've ever flown with United and not been delayed. Plus they never offered us food on the flight, only whatever was complimentary. Just not a great experience."

Pros: "The United Wi-Fi that I paid for with my frequent flyer miles and the free entertainment via the United App"

Pros: "Quick short sweet flight"
Cons: "Boarding late"

Pros: "The seats were far more comfortable that frontier. I would have slept through most of my flight but unfortunately there was some pretty bad turbulence for the first half of the flight. Overall tho very comfortable."

Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."

Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."

"Frontier you really should evaluate your business and how you treat customers who’s spending there money on your business where not obligated remember that just like how frontier is a million dollar company you can lose as well don’t be too greedy"

"Better ticket counter service"

"On or before scheduled departure and arrival. Smooth ride. Fast checkin and boarding"

"Cleveland airport had very few travelers compared to Orlando. 10 minute delay but I felt like we were on schedule. Peanuts/pretzels and water for free would be nice:)"

"delayed 2hours they didnt keep customers updated"

"Still wouldn’t recommend this flight company to anyone."

"Add some onboard entertainment or wifi. Give at least water and a simple snack for free."

Pros: "Nothing"
Cons: "The crew, the turbulence, the screaming kids, the rude people yelling across rows CONSTANTLY, at each other"

Pros: "Better costumer service !"
Cons: "Everything"

Cons: "0"

Pros: "The crew was amazing"

Pros: "The crew was great"
Cons: "Nicer seating"

Cons: "No"

Cons: "Did not fly the had to change the flight frontier website does not work with safari. I change the flight an hour after I mad the flight and they said because I did not use google chrome that the change were not made they waned me to pay 402 to change a flight that I booked for 194. I could have bought two more tickets for 284. The told them that is what I need to do. By the revues I saw on line the did the same thing to at least 10 other people. Frontier said that a customer only has 4 hour to make a change to a flight. I talk to sever travel agents and was told we have 24 hours."

Pros: "The crew was great , only bad thing I witnessed a flight attendant get hit on the head from a cabbie in the back of the plane and saw a lot of blood coming from his head where he was hit. I hope he is ok. The entire flight was unpleasant the seats are horrible and no space the entire time the person behind me was hitting and pushing my seat so it was VERY unpleasant"
Cons: "If the Pilot when talking was more firm when speaking and louder. Idk if the speakers where he spoke through were bad or need replacing because from when we was departing to when we landed I couldn’t understand a single word he said through the speakers."

Pros: "Ticket price was amazing"
Cons: "We arrived early but were not allowed to disembark early"

Cons: "Reclining seats"

Cons: "Frontier did not notify customers where the flight was in a terminal 20 minutes away from the main terminal accessible only by shuttle which only picked up people at the main terminal every 20 to 30 minutes"

Pros: "30- minutes early"

Pros: "the crew was pretty good and very communicative about delays."
Cons: "It was a rough flight- too many ground delays before take off and more delays at arrival gates. The flight faced stiff headwinds which made for a basic delay but that can't be helped."

Cons: "Horrible service in orlando . Super delayed departing and arriving . Luggage was delayed as well . No responsw from customer service neither . Never again"

Pros: "It was a safe flight"
Cons: "The flight was initially delayed 1 hour early in the day and notification was sent out. The flight was delayed again later in the day and the notification was sent out but not so promptly. An announcement was made at the gate that the flight was further delayed because the flight attendants had to clear customs. The flight attendants showed up about 30 minutes later, carrying bags of food from the resurants in the airport. I understand the flight attendants need to eat, but our flight was delayed prior to their landing and this added an additional delay. In total my flight was delayed about 2.5 hours."

Pros: "The dirt cheap, I can't believe an airline can operate at this low an airfare and still turn a profit-ticket prices"
Cons: "The hidden checked-baggage fees that were almost half the cost of the actual ticket for one bag. The non reclining seats. The lack of legroom. The feeling of cattle being herded into a slaughterhouse. The lack of friendliness with the RDU and MCO gate/ticket counter agents. The cost of having to pay $12 to ensure I sit beside my 5 year old son on the flight. Besides a free seat belt, having to pay for everything else under the sun. Surprised AC was free. Not even an in-flight magazine or barf bag. Which is exactly what I feel like doing after giving you my money......"

Pros: "The water"
Cons: "An hour of zero service... no water even! Had to ask for it and when I did they acted like it was a chore! All attendants were hanging out together in back for first part of trip discussing personal issues. Then moved to the front to hang out and then the pilot came out to hang with crew! Who is flying the plane!!! I will not be flying this airline again! Who is in control of the safety of these passengers? No staff on that plane even looked up! Most view I saw was the back side of the agents heads. Let's not add the fact of carry on costs of $45 each way AND you have to pay for everything you eat or drink on these flights! Literally the saying goes "it costs peanuts" I mean a few peanuts! For crying out loud you have to pay for peanuts! In my humble option a few very low cost items could improve this airline... they should make those changes effective immediately if they want to see higher reviews."

Cons: "We had all sorts of issues with this trip. I booked flights months in advance because I liked the flight times and the fact they offered a direct flight. I was then contacted by the airline to say that they had to change the flight times, which unfortunately no longer worked for our trip as we were leaving on a cruise… Both the departing and returning flights were affected. This caused us to have to stay an extra night in Orlando as the flight was too early for us to be able to depart our cruise ship and get to the airport. They did offer us $50 vouchers per passenger for the inconvenience but that did not nearly cover the cost of the hotel or transportation that was needed. Boarding for our departing flight seemed fine. We arrived at the airport an hour and a half before our flight with no issues. However when we arrived in Orlando the airline had lost all five of our suitcases containing everything we needed for our week long cruise that was departing the next day. The airline could not tell us what happened to the bags or where they were, or when they would arrive. We were forced to spend our extra day in Orlando shopping and replacing clothing items and swimsuits for the cruise. It was a huge pain and inconvenience and put a huge damper on our trip. They did offer a reimbursement amount per passenger per day that we were without luggage but I have a little confidence that I will ever see this money. The lady in the baggage office was as helpful as could be but it was clear that this happens far too often. I also did not like how you are nickel and dimed for everything on this airline… You have to purchase seats to ensure your family will get to sit together, pay a higher amount for checked baggage than other airlines, pay for carry-on bags ( in retrospect I should have done this since they lost our checked bags) and you have to pay for any drinks (including soda or juice) and snacks while in flight. This was our first time flying frontier airlines and the whole experience was a major turn off."

Pros: "Cheap flight"
Cons: "Bag fee"

Pros: "operated by miami international that may have made all the difference even got free beverage and tiny pack of pretzels"

Pros: "Nothing"
Cons: "All the the hidden fees from the baggage to seat selection. No snacks or drinks were provided unless bought individually and the cost for the flight wasn't any cheaper than our flight up on United, which included everything at no additional charge. The customer service was awful and though we arrived at the airport over an hour and a half early, we almost missed our flight because checking in a bag was chaos (despite having checked in online the day before). There were no forms of entertainment on the flight, not even airline magazines, which made for a very tedious 2.5 hour flight in less than relaxing seats."

Pros: "It was a pretty cheap flight, even after all the additional expenses like bag fees and selection of a seat."
Cons: "I chose a $50 piece of cardboard to sit on, that didnt recline. I knew some of the exit row seats dont recline. But I figured the furtherest ones back might since they wouldnt be blocking the actual exit when they recline. There was no notification when choosing this seat that it doesnt recline, like other airlines have. I think you need to let people know this when paying an extra $30 for a "great" seat. I should have just picked a seat that reclined for cheaper, since all the seats are the same. They all are paper thin."

Pros: "The flight crew was very friendly. I feel like they put a lot of focus on ensuring they're friendly, responsive and have a nice sense of humor to make up for their airlines terrible timing and equipment."
Cons: "This was my return flight on Frontier and although not as bad as my first still pretty horrible. Upon arriving at the COS airport we were greeted by...no one at check in. We were told they were on "lunch" and we couldn't drop our bags until they finished. There was at least 15 people waiting on Frontier reps to show up and check us in. After that time suck flight was delayed again. Plane was filthy. After looking over the total for the flight it really doesn't save you any money after all the extra fees and poor service. I'll pay more to fly on an airline that shows up."

Pros: "Nothing"
Cons: "Showed up to the airport in New Orleans to find out my flight was canceled, but had to be told by people from another airline because the Frontier desk was vacant. Received no email, phone call, text or anything to tell me the flight was canceled. Not even one Frontier employee was at the airport to explain the situation. They just left a stack of papers to say the flight was canceled and they weren't offering anymore flights that day. Had to book one on another airline for the next day, so called Frontier to get reimbursed (they said very clearly on the paper that they would reimburse up to $400 in another airline) and spent over two hours on the phone getting passed around from person to person who said they couldn't help me. Still no idea if I'll be getting reimbursed. DO NOT FLY THIS AIRLINE."

Pros: "Arrived at airport at 940 pm which was great because we were early but didn't get off the plane until almost 12am due to an airplane being worked on at our parking gate and also had to wait for local sheriffs office to board the plane to escort a lady off the plane when we finally did park and during that time the flight attendants were yelling at the paying customers because they had their phones out. One flight attendant even smacked a phone out of someone's hands! Will take a miracle to get me and my family to ever fly frontier again. Worse flight experience ever."

Pros: "Don't get me wrong, I knew I was buying a budget flight and I appreciate that it was available. However, when you ask me give a review of the food (there was none) beverage ($2.99 for a bottle of water) and service (I held my trash for most of the flight waiting for the crew to come get it) your not going to get 5 stars. The price was great. I have never sat in such a small seat and the folding tray was not big enough to balance my water bottle. But the Steelers won so that was good."

Pros: "The flight attendant offered me trail mix as compensation for my seat mix up."
Cons: "I booked my flight then reserved and paid for my seat a few days later on Dec. 4th (a month before my flight). I chose an exit window seat because it was a red eye and I wanted to be as comfortable as possible. I received a confirmation email with my seat number. The day of my flight I checked in online and they made me choose a different seat than the one I had already chosen. I again chose a window exit seat but had to pay a difference of $4. I got on the plane looking for my seat 11A only to discover that there was no row 11. They put me in a non-exist row! They then asked me to sit in an aisle seat because that was the only one left. The flight attendant told me to go to the desk when we landed and get a seat refund. I got to the desk to meet a very unfriendly woman. I told her my situation and she told me I would have to call customer service. Never flying Frontier again! How could I possibly be assigned a seat that didn't exist?! I talked to some other people and they said the same thing happened to them."

Cons: "No info given on ground for delayed Flt. Said "on time" departure and it was already past departure time and hadn't boarded yet. Waited 45 minutes at gate, no announcement. Preceded to runway, de-iced, no announcement. ( my seat mate , southerner hadn't known what was happening). Servive and attitude was definitely a 1 and pilots were first off plane. This was on top of our Orlando to Denver flight that was delayed 8 hours with no weather related cause. We had to rebook on another airline. Frontier said, every flight is only a 50% chance of on time departure!!!! Way too much for 79 year olds. We are an airline family so recognize the "care less" attitude. Never Frontier again."

Pros: "(1) Waited almost two hours for checked bags at the Denver airport. (2) They double charged me for carry on on the return flight ( I had to call and wait on hold for 45 minutes to get a refund after the trip). (3) my friend had to take a train back to Iowa after boarding return flight to Iowa because flight was cancelled due to no pilots available (4) my return flight to Orlando was delayed 2-3 hrs so my arrival ended up being 3:30AM. Weather impacted but larger airlines would have adjusted better. Horrible all the way around and I rarely complain about travel or service in general."

Pros: "Ticket price"
Cons: "Everything else. Horrendous customer service. Two legs of the flight were delayed for hours (both for mechanical reasons). They had no other flights to my destination but they would not rebook through another carrier (there were nearly a dozen flights on other carriers) or refund my money. They do not recognize FAA Rule 240 (which I know they don't have to but most airlines do under these circumstances). They looked at me like I was speaking Chinese. I spend 9+ hours at the Denver airport through no fault of my own and I got to my destination at 3:00 am the following morning (instead of the originally scheduled 10:50pm -the night before - arrival time)."

Pros: "Maybe just the price but it makes sense why it was so cheap."
Cons: "I was checking in on my app while I was on my way to airport. Approximately 1 hour and 15 minutes before departure time. The app didn't work and keeps on telling me the app has error. I restarted phone and everything. I had to check in at airport with no bags. When I arrived, there WAS NO ONE at check in desk. I was standing at empty security checkpoint and I could see my gate. The frontier employees were at gate early and never came to assist me. I waited for an hour until my flight left. You can imagine how furious I was- ridiculous for me to have this kind of experience. Thankfully united airlines got me on plane. Never flying frontier again."

Cons: "2 direct flights, 15 hrs in delays, first delay the staff flight attendants, were discussing among the passengers waiting how they were going to claim distress do that it wouldn't hurt their pay because they were going to "time out". The first delay was made wor service because we then we're waiting on staff to fly the plane. Your meal vouchers didn't work at a restaurants in the Orlando airport...in Milwaukee the restaurants were closed by the time we used them there....When we arrived in Milwaukee our luggage was wet. I had white pants and shirts that were water stained....traveling with 6 people on the return flight was miserable. By the time we got a flight out it was midnight . The flight attendants were so loud the WHOLE flight talking about their personal problems. It was 2 AM and they were VERY VERY inconsiderate that we had been waiting 7 hours all day even though they may have been just starting their day. It was very very RUDE. So we were given 100 vouchers?? OK well my husband and I are both school teachers. We can't plan a trip in 90 days . We have our summers free. So they'll expire in 90 days. Wow, thanks a lot. Also. You can't use them for baggage fees? That's a crock. We have 6 people. I'll spend almost $500 just took get our bags to and from somewhere and that's with the voucher"

Pros: "The fact that I got there safely. The seats, the screaming kids, and the especially the kid that the parent did not have in control and was running down the isle when we were in landing position, the captain sitting in front of my other half looked at him and told him to go sit down, my colleague say next to them the parent did not have him buckled up because he said he did not like it! Needless to say my friend was all flipped out after we landed! We had to calm him down! Oh well."
Cons: "The fact that you pay for a ticket then you have to pay for a seat then you have to pay for a checked bag, then you have to pay for a carry on if you wanted to bring one, then you have to pay $2 for a soda which I do not drink anyway, pretty soon you'll have to pay to get a cup of water. Im glad I can bring my own water on the plane. And my own food. 2 Hours the desk opens before a flight? the line was crazy. I will never fly Frontier again. many people I spoke to said the same thing, they wont either. I will fly southwest even if its more expensive because by the time you spend for all these others items your over what you would have spent with Southwest. Thank you."

Cons: "I was drawn to Frontier because of the cheapest fare, only to find the add-ons pushed my round trip fare up $159.00. This is the first time I had to pay for any seat, but the seats are hard and they don't recline. My departure time was delayed two and a half hours. There was another 40 minute delay at arrival gate because the gate didn't work. My luggage was lost on my return flight, but returned speedily the next day. Your staff was great. I would return (if I needed to) for any one of those events except for the add-ons. I felt tricked into paying more."

Pros: "I liked the one crew member who greeted me as I steeped on the plane. She was very warm. She was African American and blond hair. Very sweet."
Cons: "The rest of the crew seemed bitter and grumpy. From the person announcing that it was time to board, to the person taking drink orders. Especially the person taking drink orders. She was pissy when I asked for gin, because she had to go look for it. She was agrivated when I asked if I had to buy the mixer separate, as it was my very first time on frontier. They didn't have gin though it was on the menu, as expensive as the alcohol was that I did buy, the mixer should have come with it. The fact that one has to pay for a carry on is ridiculous! On to of it all the flour was late boarding. I was not impressed with frontier. I'm not sure I would ever be confident recommending it to people because of poor customer service, price, and tardiness. My name is jorge Sisson feel free to call me 5044289402"

Pros: "Nothing."
Cons: "The flight attendants were bored and unhelpful, the plane was cramped and hot. This is a low value airline that nickels and dimes its passengers."

Pros: "The flight, the crew, the updates from the airline and Kayak was great. Frontier is a great company and very affordable."
Cons: "The airline increased the bag fees for the summer without an obvious communication. Very unfair and un professional from such a company. I paid $10 extra than 5 days before. The only problem with Frontier is that to check in bags there is only 1 maybe 2 people taking bags for full planes at least 100+ passengers. As it is cheaper and better to check in bags than carry on the airline should make this proccess more efficient. I spend at least 20-30 minutes to check my bag each wat ok my last trip. Very unefficient!"

Cons: "I thought I was getting a deal. I got a cheaper flight than the competitor and then they charged me for everything they could.30 bucks for luggage under 50lbs, an extra 40 for a single pound over 50. 40 bucks for a carry on and no free drinks but they will pour some water into a cup for free. I spent the extra money for the front three rows because I'm 6 feet 4 inches and there is extra leg room in the front. I get there and and they say "oh, those are reserved." I said "yeah, I reserved them." I get screwed out of that seat so they try to give me a credit for an airline I will never use again. I got my 30 dollar luggage checked in for free instead of the 50 dollars I spent for the seat. Then!!!!... The SAME thing happened on the way back!!!!! The seats are comaparible to a 100 dollar go cart seat and I had to become a yoga master to use the bathroom, which is due to my height but just icing on the cake or dirt on my mud pie. Spent the extra money on free luggage, padded seats and competency."

Pros: "...the ticket agent who got me checked and put me through priority TSA so I could make my flight!"
Cons: "The assistance of a front counter agent was horrible and made inappropriate comments to me due to me being late to my flight which was due to a faulty shuttle and short staffed rental service as if I was aware of airline policy! Even though I wanted to avoid all of lines to check in (only carry on bag) but all kiosk where out of service which why the lines where so long...the snide remarks and rude comments were not appreciated especially in front of other patrons, thank God another agent to assist me after the line agent moved me another customer up due to our flights."

Cons: "The flight & staff were fine . The extra charges for baggage , a regular seat & any food except water was in my opinion underhanded in terms of advertising the cheap cost of the airline ticket . All of these hidden charges should be disclosed up front when booking . How expensive could it be to offer nuts or crackers & a beverage ? And hope ridiculous to issue an Airline Ticket and then when choosing a seat , a standard seat to be charged $12.00 ?? Will not use this booking site again and probably will avoid Frontier A tricked customer"

Pros: "The crew was very friendly"
Cons: "This was my first flight with Frontier. I didn't know that the seats do not recline, there is no wifi, and you have to pay extra for literally everything. I didn't realize that you had to pay extra for all bags (I've never heard of anyone charging extra for a carry on) when I purchased my ticket. I chose Frontier due to the affordability of the fare, however once the extra fees are taken into consideration, this was no longer the lowest price available, and there was certainly no other reason to make this airline stand out as preferable over other airlines."

Pros: "That I thought ahead and brought ear plugs so I could sleep part of the way."
Cons: "First of all, I think it's funny that you don't give the option of n/a for food and entertainment for those of us smart enough not to pay EVEN MORE for stuff that's listed in the ticket price on other flights. Really, avoiding free peanuts and soda is putting that many billions into the CEO's pockets?! Again, the boarding process seems like it was purposely made to be more horrible than it ever needs to be. I felt like steerage with the seats being so extremely close together. Again, the training of your flight attendance needs work. This flight a passenger asked about the seats reclining and the FA said they're "pre-reclined". Really?! That is extremely insulting."

Pros: "Flight 1224 Las Vegas - Orlando"
Cons: "It was a 4.5 hr flight and i was1 degree from breaking a sweat the WHOLE flight. I talked with the stewardess twice. The first time she said she would adjust the thermostat. when she opened the door to the thermostat i noticed it was set to 74*. There was no change in the plane temp. i let it go on for about 30 more minutes and pressed the service button. she came back and turned the light of quickly. I asked to purchase a cold water to cool down, then asked her to feel the air coming from the vent. she had a few words with my wife and said she didn't design the plane, then turned and walked away. VERY uncomfortable flight. Seats were too close as well."

"The prices on snacks n beverages can be better"

Cons: "If the flight wasn’t so packed"

Cons: "Baggage claim took over 1.5. That’s unacceptable"

Cons: "More comfortable seats"

Pros: "We made it safely"
Cons: "Awful experience. Early in the day I received several updates about my flight being delayed. No details on why, but much appreciated. Upon arriving to the airport the flight was still showing 59 mins delayed. Oddly, with all of the early communxaruin, it suddenly ceased! No communication for at least 2 hrs before the flight. Even as the 'would be' boarding window, the line formed with people asking questions... yet there were no answers or updates to the proposed time of departure. Even when the 59 min late departure came and went, there was NO communication. Folks were in an uproar! Finally, with no announcement, the gate attendant just started checking boarding passes and letting people go through the gate. Huh? I have zone 1, yet he said, we're just boarding everybody.... and, on the 3+ hr flight, only 1 bathroom worked. AWFUL EXPERIENCE!!!"

Pros: "Nothing."
Cons: "Everything."

Pros: "I like that it’s cheap"
Cons: "Plane could have at least been on time, it was delayed an hour, gate changed with barely an announcement, boarding took much longer than it should have. If gates are going to change gate crew should be notifying awaiting passengers as soon as they have confirmed gate change with airport."

Pros: "Our seating pass was upgraded at the terminal at no extra cost."
Cons: "Window seats would have been better."

Pros: "Efficient crew, arrive early, smooth landing."

Pros: "Got there safely"
Cons: "Cramped, disorganized seating. No fault of the airline but sat next to rude, loud and unhygienic travelers. The check-in process was awful as well. I approached the Spirit counter because I was having trouble with my app. When I asked for assistance the girl at the desk only said and repeated "boarding passes must be printed at the kiosk" as if she didnt want to be bothered or that's all she knew how to say."

Pros: "On time flight"
Cons: "Lounge restrictions, most airlines let us take a carry on and a personal item with no cost"

Pros: "Everything was easy. From checking in on flight to crew being so friendly and human. Great flight!"

Cons: "Having to wait 45 minutes for baggage"

Pros: "outbtoundflight 4+ hours late inbound flight 2.5 hours late never even offered passengers water"

Pros: "The plane was very clean and crew was okay."
Cons: "No explanation about delay and horrible check in process. There were very few announcements about boarding."

Pros: "Fun staff, friendly service, on time."

Pros: "They customer service was amazing. Everyone polite and very accommodating."
Cons: "The seats were uncomfortable and didn’t recline"

Pros: "Comfortable seating with the $50 increase for the bigger seats with extra leg room."
Cons: "Nice flight...but the two plus hour delay was awful."

Pros: "Helpful with wheelchair, On time..staff on flight good ,staff at checking in rude"
Cons: "Really ?!!!not only have to pay for carry on but then get whacked with 3$ soda and no peanuts....bs"

Cons: "Plane was maybe 1/2 full. Almost everyone was jammed 6 across in the back third of plane. Front empty. Could only move 4 seats up or back after takeoff. Ridiculous. Finally stewardess said we could move elsewhere. Thank god."

Pros: "Direct flight"
Cons: "Tight seats, no recline, charges for every single thing"

Cons: "Didn't like the waititn for the luggage"

Cons: "There is no hot or any complementary food. There is no entertainment provided on Spirit planes."

Pros: "Efficient flight, everything was on time or even a few minutes earlier"
Cons: "The flight to Orlando was awesome since the airplane seats were very roomy but coming back to Hartford the airplane seats were smaller/another type of jet."

Pros: "The flight crew were very good and informative. The plane took off on time and landed earlier than expected. The seats we chose were comfortable but a little expensive. Boarding was easy."
Cons: "To choose your seats was a little expensive and the baggage costs were way too much for a couple going on vacation for a week with one checked bag."

Cons: "At least water should be free"

Pros: "Overall positive experience with boarding and in flight. Might have gotten lucky but my flight was very peaceful and arrived 40 minutes early."
Cons: "Spirit airlines isn't up front with their baggage fees and everything that is not included in your original ticket price. After 200 to book I had to pay an additional 40 each way for my one checked bag, 20 to pick a seat next to my travel companion ect. Without the early check in it's even more. Would have rather known the expenses before the 24 the early check in, might have booked a different carrier. Just felt deceived by all the add-on fees after booking"

Cons: "Chairs just I little hard"

Cons: "I didnt like the $50 charge for each suitcase. I didnt like that they charged $3 for a snack and another $3 for a soda! The 45 minute wait to get our suitcases was crazy."

Pros: "On time and reasonably priced"
Cons: "Bag fees are steep with only 40 pounds allowed before another $30 increase over 40..."

Cons: "I had to postpone my trip and was hit with all kinds of penalties from Spirit Air."

Pros: "On my way to Bradley(Hartford) the flight wasn’t full, there were empty seats!! I sat in the first row behind the cockpit, the seats were extremely comfortable, wide, and a lot of legroom. My return trip to Orlando I sat behind the spacious seats in a row of three, in the middle seat, a little cramped. There was an empty row behind us, an elderly lady took the window seat, I asked if I could take the aisle seat, the stewardess said no because of a weight balance, another woman was allowed to take the seat!! I still like the airline, and would fly it again."

Pros: "The flight attendants were helpful, had a great sense of humor and I felt really good boarding."
Cons: "The seats aren’t the best, it’s too close for comfort but you get what you pay for."

Cons: "Finally landed after leaving late. Sat 20 feet from gate for about 30 minuets"

Pros: "Nonstop flight at a good initial price"
Cons: "Fees for everything imaginable, thus erasing any low fare benefit, and NEGATIVE leg room"

Pros: "Friendly staff. Good take off and great landing"
Cons: "Confusing rules"

Pros: "On time, crew was great, check in was easy, passenger cost excellent."
Cons: "Bag cost. $50 at check in. Didn’t even see the option to pay for it when I booked the flight. Maybe I missed it but if so it wasn’t obvious like it is at other airline bookings."

Pros: "Staff was very receptive to us on our honeymoon"
Cons: "Staff was friendly"

Pros: "The whole experience from checking in, to departure when smooth. No waiting time."
Cons: "It was a smooth flight, and early which is a plus."

Pros: "Friendly crew"
Cons: "Baggage check.. computer was down.. 2 people checking & 4 standing around while the line got longer & the flightvtime was getting closer.."

Cons: "I checked in online and thought I was all set but once I got to the airport still had to wait in line because I was checking a bag. What is the point of having the set up if there is no staff to facilitate drop and go checked bags?"

Cons: "I was given no warning that we would need to pay over $50 per bag at the airport! I was shocked and unhappy."

Pros: "The price was okay; attendants pleasant"
Cons: "cramped, loud cabin noise, glad it was over and am nervous about return trip; I've heard about many flight issues; not feeling confident"

Pros: "Ease price trip time overall great! Would do again!"
Cons: "Comfort"

Pros: "No delays; professional, courteous, and pleasant flight crew."
Cons: "Absolutely no leg room, and I wish both armrests raised for the aisle seat. Luggage prices are exorbitant, but considering how cheap the flight was, I'm neither shocked nor particularly annoyed."

Pros: "Was not over booked or packed"
Cons: "No entertainment on board"

Pros: "My seat had more room than I expected."
Cons: "Flight crew was obnoxious, disrespectful, and rude. This only encouraged similar behaviors from passengers. And of course paying for carry-ons? Never again."

Pros: "Polite staff. Fast flight"
Cons: "I think charging someone $57 to carry their own carry on luggage is despicable. Sure it was last minute, at the airport but I was unawares of the ridiculous policies your company holds. It will be my first and last flight with this airline. Shame, I was very excited about the low price. I wouldn't even mind paying the total fees I paid, if it was upfront. Instead I felt swindled. Nickeled and dimed to death. Want more glowing reviews? Change your insane baggage policies."

Pros: "On time flight Courteous crew Easy boarding"
Cons: "Having to pay for snacks & beverages Having to pay for carry on luggage"

Pros: "Price"
Cons: "Incosieity between web site and actually at airport"