Find cheap flights from Hong Kong to New York

Cons: "No additional comment"

Pros: "I had a nice exit row seat so that was nice"
Cons: "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"

Pros: "friendliness"
Cons: "food"

Pros: "they assisted my aunt very well all through out her flight"

Pros: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Cons: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."

Pros: "Seat in biz on 380 was comfortable. Crew good not great."
Cons: "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."

Pros: "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."

Pros: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Cons: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."

Pros: "Inspire of bad weather, the pilot executed a perfect landing !"

Pros: "Excelent good service.Staff are friendly."
Cons: "Almost i like everything"

Pros: "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
Cons: "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."

Pros: "service was excellent. Seating was OK in spite of it being economy."
Cons: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."

Pros: "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
Cons: "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."

Cons: "Plane was very hot"

Pros: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

Pros: "The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking."
Cons: "The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay"."

Pros: "Comfort"
Cons: "Food can be better."

Pros: "All was efficient but no standout"
Cons: "Nothing was bad enough to mention this column"

Pros: "Friendly and respectful staff, great meals, tasty!"

Pros: "Everything bad"
Cons: "Bad customer service, I don't speak English good , can't understand them jet blue"

Pros: "The food, the movies and games were really great. There should be more games, though."
Cons: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."

Pros: "Very good premium economy seats and airline service was excellent - highly recommended"

Pros: "Staff was great and plane was clean"

Pros: "The most polite and attentative flight attendants and great food options."

Pros: "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."

Cons: "None"

Pros: "Food and drinks"
Cons: "Nothing"

Cons: "Same thing as above"

Pros: "Overall flight was comfortable and staff was friendly."
Cons: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"

Pros: "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
Cons: "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."

Pros: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Cons: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."

Pros: "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."

Pros: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Cons: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."

Pros: "Everything"

Pros: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Cons: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"

Pros: "Food was really good!!! It was way"

Pros: "Comfort seat, decent food, polite service"

Pros: "Service was excellent."
Cons: "Seat felt stiff but felt well rested after flight"

Pros: "Excellent service"
Cons: "Not a lot of vegetarian options"

Pros: "The ground crew in HKG airport was really helpful."
Cons: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."

Pros: "Great service. Great seat."

Pros: "Service & seats are great."
Cons: "The connections were a bit late, making the long trip longer!"

Pros: "Very nice"
Cons: "Good"

Pros: "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
Cons: "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."

Cons: "Some crew members from Hong Kong better make more effort to improve service skills."

Pros: "Attention given to each passenger by flight crew."

Pros: "Almost everything"
Cons: "Can't say because I was satisfied w/ my flight"

Pros: "For a little bit more cost than regular airlines, JAL makes you feel like you are flying a better version of business, while still being in economy."
Cons: "No complaints."

Pros: "For a red eye flight we still got fed a lunch box."

Pros: "I experienced the same type of service that I received on the flight from Bangkok to Seoul. I could not have expected more. I find the crew professional."
Cons: "I can't think of anything that could have made service better. They should keep up the good work."

Pros: "Great crew, amazing food."

Pros: "Food had great options, Crew was very friendly and efficient, toilets were kept clean, organized and stocked the whole trip - much better overall compared to my trip going to HK."
Cons: "I wish there were more movie choices available, and that English subtitles were available even when watching a movie in English."

Pros: "Great services. Seats are good."
Cons: "The queue to board was a little trying."

Pros: "Nothing"
Cons: "Rude flight attendant! No manners! Absolutely disgusting"

Cons: "It should have been good but I requested wheelchair for my dad who is 78yrs old and he has SCIATICA and cant walk for long time, coming from the Philippines it was ok. But once we areive at incheon. They did not bother to give any wheelchair at all these crew doesnt not care. They dont have compassion. Im very disappointed to asiana"

Pros: "Same as above"
Cons: "Same as above"

Pros: "I love how they give importance to parents traveling with little kids."
Cons: "They ran out of food choices. I have been flying with Asiana for the longest time and this has happened thrice."

Pros: "On times"

Cons: "Nothing"

Pros: "The service crew was outstanding!"

Pros: "Very friendly crew."
Cons: "Very uncomfortable seats."

Pros: "Crew was very nice and accomodating."
Cons: "The temperature in the airplane was extremely cold, even wit h the blanket on I was literary shivering. Other people felt the same, the person next to me kept on her a heavy winter coat with a hood all the time. Seats were extremely tight."

Pros: "the very punctual flight"

Cons: "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."

Pros: "There’s no entertainment at bulk head."

Pros: "We liked the food and the friendly staff and the little things like a toothbrush and snacks."
Cons: "Why don't you board by zones? The long stressful line of all sections of the airplane is tiresome."

Pros: "Food was excellent at least some of the time. And pretty good the other times. It was also nice to get slippers/"

Cons: "Very unorganized boarding process."

Cons: "Nothing."

Cons: "Tgey don't put much effort on the special meal I order."

Pros: "The Korean dinners were fine. Good last minute exit window seat"
Cons: "There should have been more snacks during the flight for the passengers to nosh. Cathay Pacific would have trays of goodies for people to take and the attendants would bring cup noodles and water upon request. The mid flight pizza sliver was a joke. The movie choices were limited."

Pros: "They made sure everyone was happy with all service."

Pros: "Access to restrooms through out the plane should be encouraged to avoid traffic by users in one particular area"

Pros: "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"

Pros: "The price: my round trip ticket from Tokyo Haneda to JFK was only 850USD The layover is only 2 hours which is bearable and enough time to find the boarding gate and a little shopping."
Cons: "Everything else. You can check-in online within 48 hrs before your flight, but there is no QR code produced on their app for paperless check-in. The food was terrible, and the seats were not made for long flights. I really felt the "economy" vibe. They only provide disposable slippers, but everything else you need to check the lavatories if there were toothbrushes or mouthwash packets left. Overall, I will still consider flying this airline for any emergency flight back to the US, but if there will be a compeittive airline, maybe i'd try another. Their business class seem enticing.. maybe comsoder it too."

Pros: "Great bassinet for baby Excellent entertainment"
Cons: "Terrible food, not enough food given the long haul distance, not enough water provided"

Pros: "Crew was very helpful"
Cons: "Turbulence"

Pros: "Great service, comfy spacious seats, decent meal service"
Cons: "Food was a bit bland"

Pros: "Great service"
Cons: "Dirty plane. Floor and tables not cleaned."

Pros: "Great flight. I was on a united flight to sf. Hideous. Fly asiana!"

Pros: "The crews"
Cons: "Seats were very uncomfortable."

Pros: "I liked the airbus used to fly from and to the USA. On a 15 hour flight comfort is key, and they did their best. The have build little foot pedals to rest your feet on. Meals also came often, and the food was on the better end of airplane food. Crew was also very friendly!"

Pros: "Everyone was so personable. We had 4 adults , 2 boys and a baby girl so it was hard to get everyone situated but with the staff on the plane it was just simplicity. All of our needs were met , wether it was someone wanting an extra blanket or the baby needing food or even helping the 2 boys get situated before and after take off . They apparently love babies because they couldn't get enough of ours and were always wanting to play with her and make her smile (which goes along way) and that helped her not feel so groggy on the plane . They know it's a long flight so they get you comfortable even down to giving you slippers and great tasting food."
Cons: "The only thing I didn't like was the long flight but that's not the staffs fault, it was inevitable if your flying halfway across the world . the plane had 12 inch touch screen tv with music, movies, games , news , kids entertainment and even how to learn Korean so it it was very helpful in keeping you entertained throughout the plane ride ."

Pros: "The crew was lovely and very helpful. They were attentive and constantly providing beverages. The films were nice and a large selection. The food was delicious and it was overall a lovely flight which was nice since it was over 13 hours in length."
Cons: "It would have been nice for slightly more space but it is definitely not the most cramped economy class I have sat in. Additionally, it would have been nice to have different movies from my flight to Seoul but there is so much too choose from that this is not a real issue either."

Pros: "Everything was great except for delay."
Cons: "The delays."

Pros: "they to change the movie selection going to and from food was just okay Service was excellent No problems experienced"

Pros: "Crew was friendly"

Pros: "For 14 hours, it was passable. Food surprisingly good (only chose Asian selections; Western food looked dismal). More movie options would be nice."

Pros: "It's just cozy and wonderful. Thank you Asiana."
Cons: "Nothing that I can mention about."

Pros: "l like the flight schedule and shutter bus to airport. staff was friendly and polite."

Pros: "Good food and entertainment. Crew was attentive and kind. Checkin was a breeze. Icheon airport is modern, comfortable and traveler focused."
Cons: "Economy class seats were hard to sleep in."

Pros: "Cabin crew were charming and v. attentive. Food was particularly good. generous with additionals, food ,snacks,beverages etc. Decent leg room , comfortable seats."

Pros: "On my long-haul flight from Seoul to JFK - the middle seat in my row was empty, the seats were much more spacious than Cathay Pacific, and I appreciated how there wasn't a 10 minute promotional video before watching every movie/TV show as with other airlines. I am very satisfied with this airline overall!"

Pros: "Everything was great, to be honest. If this was 3, 4 years ago, I'd have given it 5 stars across the board without hesitation."
Cons: "No wifi on the flights means I'm limited to working offline and Asiana's IFE system, which was amazing but had limited selection."

Pros: "I like how they gave us an empty seat in the middle."
Cons: "The food wasn't that great. It was better on the way in. Boarding took forever. It didnt seem like they came around with beverages."

Pros: "Enjoyed the flight overall - wish there was better food."
Cons: "It's not the airlines' fault, but the passengers next to me were a little strange and were always up in my space."

Pros: "From Seoul, the staff were all quick and prompt."
Cons: "JFK Front desk clerk( she seemed to be an indian or Latin Indian) were so rude and she looked to have no idea for her job. Sorry to grade for " Boarding, Mediocore" Nevertheless, the girl made us too confused. our departure to HK thru Seoul, she gave us boarding pass only to Seoul and my husband uses a cane due to leg pain. ( he can not bend his leg properly). I asked her to give a front seat. She simply ignored my request. At least, she should better say yes or no! However, other staffs helped us!"

Pros: "Polite attendants, good Korean food (to a non-Korean at least haha), decent entertainment, quite comfortable. Would flight again"
Cons: "Long wait for baggage at the end -- seemed like it was not the norm though"

Pros: "crew and service levels were quite good"
Cons: "Flight delayed by an hour. Was an old a320 flight with no personal tv/entertainment"

Cons: "Turkish Airlines are doing great job for customer satisfaction services and timing"

Pros: "Yes"
Cons: "Thanks"

Pros: "The crew was great and friendly"
Cons: "How can you ran out of wine on a flight"

Cons: "AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE."

Cons: "Air circulation on the jfk ist flight was absent and my wife almost suffocated and has to get closer to an exit door to get some air. Last time to use turkish airline"

Cons: "Aircondi"

Pros: "Plenty of movies/shows to watch. Food was pretty good too."
Cons: "It was too hot in the cabin with no fans overhead. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time."

Pros: "Everything"
Cons: "Nothing as could think of."

Cons: "Better seat."

Pros: "Seat"
Cons: "Check-in counter: clerk was “mute”, no greeting, no words about the gate, luggage destination, passport paper. Poor communication: 90 minutes delay, but no announcements Inconsiderate: when the “business class bathroom” located between business and economy classes, was unoccupied, the fly attend Commanded not to use after standing there for 10 minutes. No tea or coffee with breakfast Gate has no information: no destination, no time indicated"

Pros: "Planes to be on time"
Cons: "Plane was late 40 minutes"

Pros: "Inflight service was good."
Cons: "Seat was a little uncomfy"

Pros: "Excellent service, onboard catering and transit facilities."
Cons: "No complaints."

Pros: "yes"

Pros: "The service was excellent and the staff was so professional and nice"

Pros: "Great flight"
Cons: "Na"

Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Pros: "The movie options and quality of the screens was excellent. That's what got us through the flight."
Cons: "The food was horrible and served at odd times. The people around us smelled really bad so we had a rough time. I know it's pout of the airlines control but it really made the whole flight difficult."

Pros: "I liked personal, food and comfortable"

Pros: "The for was good. The crew was attentive and professional."
Cons: "The leg room in the Washington-Istanbul leg was very small for a long haul international flight."

Cons: "We were traveling with our 1 year old. On any other flight, we've been given seats with extra legroom and a bassinet when available. Turkish airlines put us crammed in a window and middle seat for a 9 hour flight. It was absolutely un-doable. Everyone around us realized this and tried to help as we asked the flight attendant to help us and she said that I should ask other people to move around not her. We had to go around the plane begging people who were sitting with a bassinet and no baby to trade seats with us. It was an absolutely horrible experience. It was the airline's mistake, and we were the ones forced to try to fix it. Yes, we got a bassinet eventually, but not before we saw how mean and selfish other passengers could be pretending not to hear us and ignoring us. And no help from the crew."

Pros: "The crew was very attentive and the food is amazing"
Cons: "After the second hour the temperature inside the aircraft was very warm started to sweat"

Pros: "Nothing.... except the movies"
Cons: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Pros: "Nice crew. Boarding and deplane was fairly easy and quick."
Cons: "Seats in coach are quite close and became worse when people reclined."

Cons: "Uncomfortable flight from LAX to Istanbul. No leg room at all in coach compared to many other airlines Ive flown."

Pros: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Cons: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Pros: "הכל"
Cons: "שום דבר"

Cons: "They did not send the walker we brought with our group. It never left Istanbul and as a result one of our group members was severely injured!"

Pros: "Things that I liked I expected - we take it for granted: crew must be polite, boarding - efficient, leg room is normal."
Cons: "Even in business class leg room is not ample, aircraft seems to be quite old, inside is well scoffed and scratched, my foot rest couldn't be raised or extended, no personal ventilation, temperature is interchangeably too hot or too cold, movie choice is far from awesome"

Cons: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"

Cons: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"

Pros: "Food, tv, service. Food is good quality and they serve a lot. Good drinks too."
Cons: "Not a lot of leg room in coach..but thats normal for most airplanes."

Pros: "Nice staff, food was good, comfortable seats"

Pros: "Good food on board, TV is in every seat and USB plug to charge."
Cons: "Crew is okay. Does not really pay attention by the end of the flight. flight from Miami to Istanbul is very long - 11+ hours"

Pros: "Great flight confortable on time and safe on the way home"
Cons: "Everything was good. Good food. Good service . good cabine crew. And on time service"

Pros: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."

Pros: "Seat comfort and entertainment was good."
Cons: "Boarding process was poor. CREW HAD NO CONTROL over passengers standing, opening overhead bins and walking around while plane was taxing. FOOD WAS POOR at best horrible at times."

Pros: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"

Pros: "Service"
Cons: "Crowded -/ entertainment equipment bad"

Pros: "The best"

Cons: "I did not like the kind of airplain it is not like the plain it gose to uorp or usa. Please try to imrove and bring good airplain. I flyed from dammam and bahrain and the ace of the plain for differnte time it was not good."

Pros: "Everything"

Cons: "Rude stewardess"

Pros: "I flew Paris -Hong Kong(round trip) with transfer in Istanbul and overall everything was ok. The in-flight service was great, food was very good and their fleet seems quite new and clean."
Cons: "Thw only aspect I didn't like was the fact that our flight from Istanbul to Hong Kong was delayed and that is not a big problem,flights gets delayed all the time. But the attitude we got from the ground staff in the airport was a big problem. We got to the customer service counter to get further information about the flight and nobody was giving us any information.Not even an apology for the fact that we waited for 3 hours in an airport at 2 AM. Everybody seemed so bored,that they barely spoke 3 words.They offered us a voucher at Burger King, but we couldn't order anything from the menu,but the simplest burger. We just expected a bit more from an airline that has somebody dressed as a chef on-board while serving the in-flight meals."

Pros: "Good entertainment, USB charging for phone"
Cons: "Bad seats, not very comfortable."

Pros: "nothing"
Cons: "food horrible, lost my luggage"

Pros: "Contrary to many mainstream airlines which try to cut costs everwhere to the detriment of economy class passengers, Turkish airlines provides excellent service in economy, and I could get a super cheap fare for my whole family."
Cons: "Nothing."

Cons: "Neverrrrr againnnnn!!!!!!!with Turkish airlines"

Pros: "N/a"
Cons: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."

Pros: "I enjoyed receiving food on the flight with real silverware, a warm roll and friendly service. Having a choice of entertainment was also nice. Best of all, I like the fact that the airlines offers a guided tour of Istanbul in English during a layover there; I only wish I'd read that in the in-flight magazine before going off on my own to sightsee."
Cons: "I didn't like the multiple screenings to get on the plane, but suspect that was more a decision of the airport than the airlines. Being singled out for extra screening wasn't my favorite either!"

Pros: "Nothing"
Cons: "Everything"

Cons: "The terrible communication for delays and boarding."

Cons: "When my husband retrieved his luggage, it smelled terrible- like dog poop. We had to drive home with the windows down & throw away the baggage when we got home."

Pros: "Entertainment."
Cons: "Takes forever to load and unload those big planes."

Cons: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."

Cons: "Horrible service"

Pros: "So frendly"
Cons: "Everything"

Pros: "The boarding process and its ease"
Cons: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Cons: "The attitude from the crw"

Pros: "My money clip was stolen."
Cons: "Have better security and stuff at airport. To be more open to people needs."

Pros: "Timely"
Cons: "No entertainment in the seatback or power for charging personal devices"

Pros: "How fast it was"
Cons: "No tv"

Cons: "They charge for coffee."

Pros: "Great"

Pros: "Efficient boarding and on time departure."

Pros: "Movie choices"
Cons: "Food"

Pros: "The updates from Kayak."

Pros: "Food & inflight entertaiment decent."
Cons: "Gate agent claiming carry on bag ro large. Used it 30+ as a carryon with our difficulty. It is 14”x22”. If the concern was too many bages dont bs pasengers about reason they are asked to to check bag."

Pros: "It was good. They did their job adequately."

Cons: "Films, TV screens did not work"

Cons: "Entertainment options were great"

Pros: "Nothing"
Cons: "Lost connection"

Pros: "Movies"
Cons: "Check in was total chaos. Food was horrible."

Pros: "It was on time and there was a pillow & blanket waiting in every seat."
Cons: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"

Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."

Pros: "I like AA because they are honest and kind. I received good value for my money."

Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"

Pros: "I was traveling with an infant and the staff was so helpful. I will definitely fly AA again."

Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Cons: "Nothing"

Cons: "I ask many AA customer assistance this question no body help me understand. I buy a seat and a 70$ extra for a premium what does this seat offer , what am I paying 70 $ for"

Pros: "Everything"

Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"

Cons: "Checkin"

Pros: "Evriting"

Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"

Pros: "Lots of free movies."
Cons: "No free food."

Pros: "Staff was friendly, courteous & helpful."
Cons: "Movie choices were not the greatest, as well as the food choices!!"

Cons: "it was really bumpy"

Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."

Pros: "Bathroom!!"
Cons: "There were no screens by each place!!"

Pros: "Everything in business class!"
Cons: "Nothing"

Cons: "Thrust"

Pros: "It was great."
Cons: "Everything was good."

Pros: "Business class is very good"

Pros: "Great entertainment system."
Cons: "Over an hour late."

Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."

Pros: "The food was excellent"
Cons: "Did not get to sit with family"

Cons: "No AC or USB charging ports, no individual entertainment screens."

Cons: "Practically no food was served."

Cons: "No one at baggage claim to answer questions. Flights Not listed on carousel monitors. Packed baggage claim , Chaos , no employees to assist."

Pros: "First time traveling with my dog and it went well."
Cons: "Nothing"

Pros: "Everything was great!"
Cons: "The overhead bin space of this airplane was too small. My suitcase, which fits on every other type of plane, could not fit on this one. I had to check it and then go grab it at baggage claim, therefore having to go through security again. This was not the most convient for a tight connection."

Cons: "Toilets were dirty and not enough toilet papers"

Cons: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"

Cons: "Air Canada was the only airline flying to ny that was delayed."

Pros: "Everything went as expected"
Cons: "NOthing"

Pros: "Good service and landed early. Luggage was quick"

Cons: "Long time till take off"

Cons: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"

Cons: "Our luggage didn't scan in the system so we couldn't go to the gate until it was found & scanned in the system. Fortunately we were early so this wasn't an issue but kept us waiting at "step 2" until an actual photo could be found. We also had a delay after boarding while they changed a tire. It all worked out ok."

Pros: "Excellent accommodation/service"

Cons: "sitting in the middle seat unless you pay extra"

Cons: "We sat on the tarmac in Montreal for about an hour."

Cons: "Delays"

Pros: "Drinking water abudant , foods good"
Cons: "for God sake, too many seats"

Cons: "Bad service"

Pros: "Comfortable econom."
Cons: "Too many announcements"

Pros: "Had to rebook and was oven wrong information when I caked . Ended up paying for a new ticket"

Cons: "Delayed as always"

Pros: "Upgraded to first class"
Cons: "Plane was old"

Cons: "Why have automated checkin and then still have to wait in massively long line to drop off your luggage. Do it like Jet Blue or Virgin or any of the other airlines.......you show up, auto check in, bag tags, separate line for smart efficient people to drop off their bags and get on with it. Its just so inefficient and puts a complete damper on the trip......maybe curbside checkin also."

Cons: "Lack of refreshment choice."

Cons: "Never again"

Cons: "Declined !!!! So long"

Pros: "Interior of the air craft basically clean. Arrangements To air craft are in order."
Cons: "Air circulation and air conditioning is lower than Normal. Is kind of humid. My section are lower Than other sections."

Pros: "Ok"
Cons: "Have no blanket to passenger"

Cons: "Delay was not explained, gate change was not communicated. Poor communication overall."

Pros: "I've flown air Canada probably 6 times. I've been delays 3 times"
Cons: "Delays"

Pros: "Are you joking I waiting my plane since almost 4 hours"

Pros: "Hour and a half late. Uneventful other than that."

Pros: "The plane is new."
Cons: "Meal needs to improve. All Nippon airways served much better meal."

Pros: "Would have liked something other than pretzels."

Pros: "It was on time and very smouth"

Cons: "DELAYED!!!!!!!!!!!"

Cons: "CANCELED!!!!!!!!!!!!!!!"

Cons: "Delayed because of mechanical issue"

Pros: "Nice interior. Free movies."
Cons: "Air Canada is always delayed."

Cons: "LGA is a terrible airport..rarely flyout of there thank god."

Pros: "Everything else."
Cons: "See above."

Pros: "On time and short! Everything was good"
Cons: "Great"

Cons: "That we were 50 mins late taking off and it wasn't weather related."

Cons: "extreme delays and not a lot of updates"

Pros: "No problem"
Cons: "No problem"

Pros: "We set on the runway for over 4 hours."

Pros: "SEATS ARE VERY TIGHT"

Cons: "The service"

Cons: "They could have rushed more to get us off the ground quicker."

Pros: "Nothing to expect more"
Cons: "The amount of snacks served should be increased"

Pros: "On time"

Pros: "Efficient. tv on back of screen didn't work"