Find Cheap Flights from Hong Kong Intl to Toronto Pearson Intl (HKG - YYZ)

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

The self check-in service was a breeze if it was open just a day earlier that would have been the best. The in flight comfort and service was as expected and without complaint. Even with a full flight going there was enough space I'm the overheads to store the carry-on which is really nice.

The on board food was not that good. For such a long flight the food should be a little higher quality with better selection.

The entertainment console was a good time killer for the long flight.

My biggest concern was the staff. I found them to be rude and they didn't try to make my experience better when I complained. The person in front of me kept their seat reclined and it squashed my legs for the majority of the flight making my 12+ hour flight very uncomfortable. I complained early in the flight to the crew, but they brushed me off and told me it was that passengers right to do so. With 5 hours left in the flight, the person sitting beside me complained about the same thing and the crew member apologized and immediately had the person in front of her pull her chair up. The only reason I could think of was that my neighbour complained in mandarin and I only spoke English. Made me feel really aweful. Other things that were out of cathays control included too many screaming babies, and a very rude and inconsiderate couple who sat in front of me.

Crew was nice. Flight was an hour late getting off the ground.

The staff were great with my dog(golden retriever) really helped me... Also the service overall was fantastic best journey I have experienced yet travelling to China and I have lived here 8 years so probably 100 flights

Nothing was all great thanks

Have flown with them several times. They have up graded their planes much better. The staff are cold. You get what you pay for.

Is there enough space? No choice of meals- only fish with rice (I hate fish); drinks served ONLY during drink service time (don't bother asking for one because that's what you'll hear); no personal entertainment center (6 hour flight with no movies); and Shanghai Pudong Airport absolutely sucks. The airport has spotty Wifi, terrible restaurants with worse service, and what kind of country doesn't allow Facebook!?! Pay the extra $100-200 and avoid this airline and airport.

There is no much I can say that I like.

Two of the flights were delayed. The first delay from Bangkok to Shanghai caused that I missed my connecting flight. It was a nightmafre at Shanghai airport. I was forced to go through immigrations and customs and rechecked for the next flight. It was a poor way of handling a passenger on a misconnected flight due to the airline fault.

My husband and I flew from Chicago to Bangkok with a layover in Shanghai Pudong airport. The flight was comfortable. I enjoyed the food, and entertainment choices. The flight attendants were courteous and helpful.

No one answered any phone calls. I couldn't confirm my flight 24h before as recommended. My husband's flight was moved a day earlier leaving from Bangkok due to overbooking, so we called to have his flight upgraded but we couldn't reach anyone. We asked at the check-in counter for the airline to upgrade his flight but were told that we needed to call to do that. We did! But no one answered! The website was always down when trying to reserve seats. My husband and I were seated separately even though we checked in together on the last leg of flight from Shanghai to Bangkok and there were plenty of seats leftover that we could have been seated. The plane was not even full.

I liked Cathay's notifications to my cell phone and email re the flight status. I liked the pot noodles that are served as a snack. Baggage came out very fast at the destination. The plane was very clean.

The food options are not cognizant of the fact that there are people who do not eat pork or pork products. After boarding, departure was delayed by one hour. The Hong Kong - Toronto flight is a very long flight as it is and to add an extra hour to this is quite tedious.

In Business clash the seats are larege and flexible. The crew is very accomodating.

The entertainment selection is limited in choices. The second meal is served at an odd time and no breakfast (eggs and breakfast meat) offered